Mary Anne Polson

Orange County, California Area United States

Experienced National Training Manager (Sales, Systems,Customer Service, Call Center, Soft Skills)

Education

I am a passionate, management level training professional which combines my occupational passions of sales, coaching and training. Over 15 years of proven, successful, results based training for seasoned employees, new hires and managers. Classroom: Administration, classroom management, platform skills, learner assessment, corrective counseling & creative use of learning games and simulations. Skilled in applying adult learning principles (audio, visual and kinesthetic) along with NLP techniques. Creates a dynamic, accountable and challenging learning environment, ad hoc materials and job aids to maximize the learning experience. Field Training: Demonstration of proven practical, real wo...