1. Maryam Sobouti
Cell:818.399-6707 | maryamsobouti@hotmail.com| Tarzana,CA
Summary
29 years of bankingexperience with 15 years of successful retail bankingmanagement
Proven leadership and experience with two startup branches
Able to facilitatepartnership and relationship between departments resultingin increased
customerSatisfaction.Capableof deliveringand leadingduringdifficulteconomic times
Track record of year after year growth of clientportfolio and acquisition of new clients
Possess stronginterpersonal,communication skills,and proven record of effective team
development
Expert troubleshooter with excellent customer servicerecord
Goal oriented, self6starter,resultoriented and a confident decision maker
Experience
Luther Burbank Savings, Encino, CA VP, Branch Manager
June 2007 | Present
The firstand only manager of Encino officesinceopening day. Startingat zero balanceassetand
growing itto $480 million
Manage day to day operations of all bankingtransactionsand staff by quality assurancenext day
work review
Responsiblefor enforcingand ensuringthat the Branch staff follows and is compliantwith all
Federal and Company policy and regulations
Identify customer issues proactively and address them before escalation
Met and exceeded growth and retention goals by negotiation, cross selling,and excellent
customer relationship
Actively participatein business networkingevents and a member of three local Chamber of
Commerce, local event participation
Plan Branch Annual Budget
Responsiblefor hiring,training,coachingand evaluatingemployee performance, set goals for
thefollowing year
Delegate responsibilities and projects to meet deadlines assigned by other departments such as
BSA,
Retirement, and Audit
Produce excellent / satisfactory annual branch auditto meet OCC standards
Commercial Capital Bank, Tarzana, CA June 2004 | May 2007 VP, Relationship Manager
Manage day to day operations of all bankingtransactionsand staff with assets of $300 million
Participated in businessnetworkingevents and created new bankingbusiness relationshipsby
actively engagingcustomers at local Chamber of Commerce events. Board member atTarzana
Chamber of Commerce
Produced excellent / satisfactory branch annual auditto meet federal requirements
Responsiblefor the branch followingall Federal and Company policy and regulations
Delegated and supervised projects to meet deadlines setby corporatedepartments
Recruited, supervised,and evaluated staff of 10
Helped customers and staff to transition fromHawthorne Savings to CCB duringmerger from a
Savings and Loan to a business oriented bank
2. msLa Jolla Bank, Beverly Hills, CA April 2001 | June 2004 Branch Manager
Opened new officein Beverly Hills,grew assets to $350 million
Managed day to day operations of the officeby reviewing and auditingstaff work for quality assurance
Responsiblefor the branch followingall Federal and Company policy and regulations
Produced excellent / satisfactory branch annual audit
Selected, hired, and scheduled staff
Evaluated employee performance, made recommendations and set goals
Hawthorne Savings, Tarzana, CA Assistant Branch Manager
Feb 1996 | April 2001
Started as teller line/ New Account Supervisor,promoted to AssistantBranch Manager in 1998
Helped and assisted the branch manager to meet all branch goals successfully
Managed staff of 12
Created monthly staff schedule
Responsiblefor Vault transactionsand ATM balancing DowneySavings, Burbank, CA
New Account Supervisor
Oct 1991 | Dec 1995
Part of the original teamto open and start the Burbank office
Opened New Accounts and helped other employees with more complex transactions Responsiblefor
ATM balancing
Helped customers with daily transactions
Columbia Savings, Beverly Hills, CA Teller / New Account Rep
Helped customers with their daily transactions in person and on the phone Opened New Accounts
Cash Handling
Nov 1986 | July 1991
Education Completed UCLA Extension CFP programB.S. in Child Development at CaliforniaState
University,Northridge, CA
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