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Maryam Sobouti
Cell:818.399-6707 | maryamsobouti@hotmail.com| Tarzana,CA
Summary
 29 years of bankingexperience with 15 years of successful retail bankingmanagement 
 Proven leadership and experience with two startup branches 
 Able to facilitatepartnership and relationship between departments resultingin increased
customerSatisfaction.Capableof deliveringand leadingduringdifficulteconomic times 
 Track record of year after year growth of clientportfolio and acquisition of new clients 
 Possess stronginterpersonal,communication skills,and proven record of effective team
development 
 Expert troubleshooter with excellent customer servicerecord 
 Goal oriented, self6starter,resultoriented and a confident decision maker 
Experience
Luther Burbank Savings, Encino, CA VP, Branch Manager
June 2007 | Present
 The firstand only manager of Encino officesinceopening day. Startingat zero balanceassetand
growing itto $480 million 
 Manage day to day operations of all bankingtransactionsand staff by quality assurancenext day
work review 
 Responsiblefor enforcingand ensuringthat the Branch staff follows and is compliantwith all
Federal and Company policy and regulations 
 Identify customer issues proactively and address them before escalation 
 Met and exceeded growth and retention goals by negotiation, cross selling,and excellent
customer relationship 
 Actively participatein business networkingevents and a member of three local Chamber of
Commerce, local event participation 
 Plan Branch Annual Budget 
 Responsiblefor hiring,training,coachingand evaluatingemployee performance, set goals for
thefollowing year 
 Delegate responsibilities and projects to meet deadlines assigned by other departments such as
BSA, 
Retirement, and Audit 
 Produce excellent / satisfactory annual branch auditto meet OCC standards 
Commercial Capital Bank, Tarzana, CA June 2004 | May 2007 VP, Relationship Manager 
 Manage day to day operations of all bankingtransactionsand staff with assets of $300 million 
 Participated in businessnetworkingevents and created new bankingbusiness relationshipsby
actively engagingcustomers at local Chamber of Commerce events. Board member atTarzana 
Chamber of Commerce 
 Produced excellent / satisfactory branch annual auditto meet federal requirements 
 Responsiblefor the branch followingall Federal and Company policy and regulations 
 Delegated and supervised projects to meet deadlines setby corporatedepartments 
 Recruited, supervised,and evaluated staff of 10 
 Helped customers and staff to transition fromHawthorne Savings to CCB duringmerger from a
Savings and Loan to a business oriented bank 
msLa Jolla Bank, Beverly Hills, CA April 2001 | June 2004 Branch Manager
Opened new officein Beverly Hills,grew assets to $350 million
Managed day to day operations of the officeby reviewing and auditingstaff work for quality assurance
Responsiblefor the branch followingall Federal and Company policy and regulations
Produced excellent / satisfactory branch annual audit
Selected, hired, and scheduled staff
Evaluated employee performance, made recommendations and set goals
Hawthorne Savings, Tarzana, CA Assistant Branch Manager
Feb 1996 | April 2001
Started as teller line/ New Account Supervisor,promoted to AssistantBranch Manager in 1998
Helped and assisted the branch manager to meet all branch goals successfully
Managed staff of 12
Created monthly staff schedule
Responsiblefor Vault transactionsand ATM balancing DowneySavings, Burbank, CA
New Account Supervisor
Oct 1991 | Dec 1995
Part of the original teamto open and start the Burbank office
Opened New Accounts and helped other employees with more complex transactions Responsiblefor
ATM balancing
Helped customers with daily transactions
Columbia Savings, Beverly Hills, CA Teller / New Account Rep
Helped customers with their daily transactions in person and on the phone Opened New Accounts
Cash Handling
Nov 1986 | July 1991
Education Completed UCLA Extension CFP programB.S. in Child Development at CaliforniaState
University,Northridge, CA
2

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Mayam Sobouti Resume

  • 1. Maryam Sobouti Cell:818.399-6707 | maryamsobouti@hotmail.com| Tarzana,CA Summary  29 years of bankingexperience with 15 years of successful retail bankingmanagement   Proven leadership and experience with two startup branches   Able to facilitatepartnership and relationship between departments resultingin increased customerSatisfaction.Capableof deliveringand leadingduringdifficulteconomic times   Track record of year after year growth of clientportfolio and acquisition of new clients   Possess stronginterpersonal,communication skills,and proven record of effective team development   Expert troubleshooter with excellent customer servicerecord   Goal oriented, self6starter,resultoriented and a confident decision maker  Experience Luther Burbank Savings, Encino, CA VP, Branch Manager June 2007 | Present  The firstand only manager of Encino officesinceopening day. Startingat zero balanceassetand growing itto $480 million   Manage day to day operations of all bankingtransactionsand staff by quality assurancenext day work review   Responsiblefor enforcingand ensuringthat the Branch staff follows and is compliantwith all Federal and Company policy and regulations   Identify customer issues proactively and address them before escalation   Met and exceeded growth and retention goals by negotiation, cross selling,and excellent customer relationship   Actively participatein business networkingevents and a member of three local Chamber of Commerce, local event participation   Plan Branch Annual Budget   Responsiblefor hiring,training,coachingand evaluatingemployee performance, set goals for thefollowing year   Delegate responsibilities and projects to meet deadlines assigned by other departments such as BSA,  Retirement, and Audit   Produce excellent / satisfactory annual branch auditto meet OCC standards  Commercial Capital Bank, Tarzana, CA June 2004 | May 2007 VP, Relationship Manager   Manage day to day operations of all bankingtransactionsand staff with assets of $300 million   Participated in businessnetworkingevents and created new bankingbusiness relationshipsby actively engagingcustomers at local Chamber of Commerce events. Board member atTarzana  Chamber of Commerce   Produced excellent / satisfactory branch annual auditto meet federal requirements   Responsiblefor the branch followingall Federal and Company policy and regulations   Delegated and supervised projects to meet deadlines setby corporatedepartments   Recruited, supervised,and evaluated staff of 10   Helped customers and staff to transition fromHawthorne Savings to CCB duringmerger from a Savings and Loan to a business oriented bank 
  • 2. msLa Jolla Bank, Beverly Hills, CA April 2001 | June 2004 Branch Manager Opened new officein Beverly Hills,grew assets to $350 million Managed day to day operations of the officeby reviewing and auditingstaff work for quality assurance Responsiblefor the branch followingall Federal and Company policy and regulations Produced excellent / satisfactory branch annual audit Selected, hired, and scheduled staff Evaluated employee performance, made recommendations and set goals Hawthorne Savings, Tarzana, CA Assistant Branch Manager Feb 1996 | April 2001 Started as teller line/ New Account Supervisor,promoted to AssistantBranch Manager in 1998 Helped and assisted the branch manager to meet all branch goals successfully Managed staff of 12 Created monthly staff schedule Responsiblefor Vault transactionsand ATM balancing DowneySavings, Burbank, CA New Account Supervisor Oct 1991 | Dec 1995 Part of the original teamto open and start the Burbank office Opened New Accounts and helped other employees with more complex transactions Responsiblefor ATM balancing Helped customers with daily transactions Columbia Savings, Beverly Hills, CA Teller / New Account Rep Helped customers with their daily transactions in person and on the phone Opened New Accounts Cash Handling Nov 1986 | July 1991 Education Completed UCLA Extension CFP programB.S. in Child Development at CaliforniaState University,Northridge, CA 2