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E-BUSINESS
                                           ANALYSIS




GILCARVAJAL, BREITWILLER, GOYON, DRAY, COURCY, PEREZ, PROST
E-BUSINESS
                                                           ANALYSIS
HEULISTIC ANALYSIS    HOLISTIC ANALYSIS     SEO ANALYSIS      BUSINESS MODEL



                             Accessibility
                                           Sometimes a bit too long, but
  Site load‐time                 mean
                                                  "loading" icon
                                          White on orange or orange/gray
  contrast                        good
                                                     on white
                                           Even the main menus are too
  Font size/spacing               bad
                                                      small
  Flash & add‐ons are used
                                  good       No flach and no add-ons
  sparingly
  ALT tags                        bad      Only one picture has a alttag

  not-found/404 pages             good       No notfound/404 pages
E-BUSINESS
                                                                    ANALYSIS
HEULISTIC ANALYSIS        HOLISTIC ANALYSIS          SEO ANALYSIS          BUSINESS MODEL




                                       Identity
  Company logo is good                   Top left, next to a menu, and neither bigger nor
                                bad                      from different color
  placed
  Tagline makes company’s              We understand the purpose of the company thanks
                                good                     a few words
  purpose clear
  Home‐page is digestible in    good          Little text, few menus, big search zone
  5 seconds
  path to company               good    The traditional "about" at the bottom of the page
  information
                                        Not very clear: you have to click on help and click
                                mean                  again to contact them
  path to contact information
E-BUSINESS
                                                                        ANALYSIS
HEULISTIC ANALYSIS         HOLISTIC ANALYSIS            SEO ANALYSIS           BUSINESS MODEL



                                       Navigation
 Main navigation is           Icons are too small, bad contrast, we don't know if there are
 easily identifiable
                          bad                top left icons or center icons
 Navigation labels are           Mix of French and English, and what is the difference
 clear & concise
                          bad        between "start exploring" and" search music"?
 Number of
 buttons/links is         good                     Only a few buttons/links
 reasonable
 Company logo is
 linked to home‐page
                          good           When you click on it, you go on home-page
 Links are consistent            Some titles seem to be links but are not, different links drive
 & easy to identify
                          bad                         to the same page
 Site search is easy to
 access
                          good                    There is a space "search"
E-BUSINESS
                                                                      ANALYSIS
HEULISTIC ANALYSIS           HOLISTIC ANALYSIS        SEO ANALYSIS             BUSINESS MODEL



                                        Content
  Major headings are clear &
  descriptive                      mean     Too small, you think there are links sometimes
  Critical content is above the
  “fold”                           good                    Next to no "fold"

  Styles & colors are consistent   good                 Only a few colors (4-5)
  Emphasis (bold, etc.) is used
  sparingly                        good                Only for titles are labels

  Ads & pop‐ups are unobtrusive    good                  No ads, no pop-ups
  Main copy is concise &                We understand the purpose of each page in only a
  explanatory                      good                     few words
  URLs are meaningful &                           Very simple and meaningful
  user‐friendly                    good        (http://grooveshark.com/#!/music)
  HTML page titles are
  explanatory                      good     Grooveshark - Free Music Streaming, Online Music
E-BUSINESS
                                                                      ANALYSIS
HEULISTIC ANALYSIS         HOLISTIC ANALYSIS         SEO ANALYSIS           BUSINESS MODEL




      Heuristics evaluation                                    Grade
                 Accessibility                                      3.5/6
                   Identity                                         4.5/6
                 Navigation                                          3/6
                  Content                                           7,5/8

                     Total                                  18.5/25
            Scale : Bad =0 point Mean= 0.5 point   Good = 1 point
E-BUSINESS
                                                        ANALYSIS
HEULISTIC ANALYSIS   HOLISTIC ANALYSIS   SEO ANALYSIS     BUSINESS MODEL
E-BUSINESS
                                                                ANALYSIS
HEULISTIC ANALYSIS      HOLISTIC ANALYSIS        SEO ANALYSIS     BUSINESS MODEL



                                  Creating an account




                          & C r e a t e y o u r p r o f i l e
               I n   o r d e r t o e n t e r t h e c o m m u n i t y
E-BUSINESS
                                                          ANALYSIS
HEULISTIC ANALYSIS     HOLISTIC ANALYSIS   SEO ANALYSIS     BUSINESS MODEL




        • No ads                             • Grooveshark +
        • Different themes                   • Your music everywhere
        • New functionalities                  thanks to apps
          in preview                           (PC, Smartphones…)
        • VIP technical                      • $ 9 / month
          support
        • $ 6 / month
E-BUSINESS
                                                        ANALYSIS
HEULISTIC ANALYSIS   HOLISTIC ANALYSIS   SEO ANALYSIS     BUSINESS MODEL



                           The community
                                                               WEB
                                                               2.0
E-BUSINESS
                                                                               ANALYSIS
HEULISTIC ANALYSIS              HOLISTIC ANALYSIS               SEO ANALYSIS             BUSINESS MODEL




  Featured: New realeases. Grooveshark choice. Explore new content.

  Playlists: done by taste

  Videos: latest video uploads from different artists

  Popular: most listened. Filter, add to playlists, sort,…basic funtions.(nothing new)

  Radio stations: Listen to different playlists by genre (last fm)
E-BUSINESS
                                                                 ANALYSIS
HEULISTIC ANALYSIS   HOLISTIC ANALYSIS           SEO ANALYSIS           BUSINESS MODEL




                                               MY MUSIC
                        Create your own playlists. Name them and add description
                        Subscribe. Community.
                        Lack of personalization

                                               FEATURES
                         Mobile: only jailbreak iphones and android.
                         Desktop: just premium members

                         video mode:youtube videos
                         Visualizers
                         Power hour mode: change every 60’
E-BUSINESS
                                                          ANALYSIS
HEULISTIC ANALYSIS     HOLISTIC ANALYSIS   SEO ANALYSIS     BUSINESS MODEL




                     Slower / Not clear / Too many ads
E-BUSINESS
                                                        ANALYSIS
HEULISTIC ANALYSIS   HOLISTIC ANALYSIS   SEO ANALYSIS     BUSINESS MODEL




                     Keywords analysis

                        IN SOURCE CODE :

       radio, free music, free songs, music, musica, free mp3,
       online radio, music songs, internet radio, music videos
E-BUSINESS
                                                            ANALYSIS
HEULISTIC ANALYSIS   HOLISTIC ANALYSIS       SEO ANALYSIS     BUSINESS MODEL




                                         Google Result
                                          Hard to optimize with SEO



                     Yahoo Result
                            Good



                                         Bing Result
                                          Average good
E-BUSINESS
                                                        ANALYSIS
HEULISTIC ANALYSIS   HOLISTIC ANALYSIS   SEO ANALYSIS     BUSINESS MODEL
E-BUSINESS
                                                        ANALYSIS
HEULISTIC ANALYSIS   HOLISTIC ANALYSIS   SEO ANALYSIS     BUSINESS MODEL
E-BUSINESS
                                                        ANALYSIS
HEULISTIC ANALYSIS   HOLISTIC ANALYSIS   SEO ANALYSIS     BUSINESS MODEL
E-BUSINESS
                                                                ANALYSIS
HEULISTIC ANALYSIS        HOLISTIC ANALYSIS      SEO ANALYSIS        BUSINESS MODEL



  The question: How to provide an easy-             The answer: word of mouth
  to-use, consumer-friendly and legal                  marketing, community
          digital music service?               section, DMCA rules and banner adds




                     Co-founders, Sam Tarantino and Josh Greenberg
E-BUSINESS
                                                                        ANALYSIS
HEULISTIC ANALYSIS           HOLISTIC ANALYSIS           SEO ANALYSIS           BUSINESS MODEL




            ELEMENT n°1 : The presence
                            Grooveshark is 100% pure player
                                      « Clicks »
                                              
                                           Purpose:
                     Sell Use digitally accessible songs , albums and artists
                              in order to make profit have listeners

                                              
                                            Even if
E-BUSINESS
                                                                   ANALYSIS
HEULISTIC ANALYSIS        HOLISTIC ANALYSIS         SEO ANALYSIS         BUSINESS MODEL




                 ELEMENT n°2 : PRICING
                                 As many e-business entities,
                      Grooveshark is a free service for the consumer (us).


     Menu pricing                                                      One-to-one
    for its premium                                                   bargaining for
          option.                                                     advertisement


                             TRAFFIC = REVENUE
E-BUSINESS
                                                                        ANALYSIS
HEULISTIC ANALYSIS              HOLISTIC ANALYSIS        SEO ANALYSIS          BUSINESS MODEL




       ELEMENT n°3 : REVENUE MODEL

      ADVERTISING                       SUBSCRIPTION                    COMISSION?
    Custom site homepage                                            You do not buy music
    takeovers                                                         ON Grooveshark
                                       Grooveshark Anywhere
    Animated banner ads                                             Redirection to online
                                                                     relailers: Itunes &
    Artist sponsorships                   Grooveshark Plus                 Amazon

    Targeting based on                                                   Partnership or
    age, gender, location, an                                            commission?
    d listening habits
E-BUSINESS
                                                               ANALYSIS
HEULISTIC ANALYSIS          HOLISTIC ANALYSIS   SEO ANALYSIS          BUSINESS MODEL



             ELEMENT n°4 : EXCHANGE
                    MODEL

                     B2C:                             B2B:
              Transaction with                  Global advertisment
            individual shoppers                  seen as a service
            (VIP section, be the                      for the
              « 3rd man » with                   companies/clients
             Amazon & Itunes
E-BUSINESS
                                                                    ANALYSIS
HEULISTIC ANALYSIS       HOLISTIC ANALYSIS           SEO ANALYSIS          BUSINESS MODEL




      ELEMENT n°5 : ISSUES & FUTURE


          ?
                     Which legal model to use?
                     Users < Artists < Catalogs < Money

                     How about competition?
                     Spotify, Last FM, Deezer, Pandora, Tomahawk, AND the Majors




           !
                     Recommandations :
                     - Increasing the use of partnerships (illustration: Spotify & Facebook)
                     - Being more involved into the social media aspect
                     - Use niche positioning (with indie music?)
E-BUSINESS
                                                                           ANALYSIS
HEULISTIC ANALYSIS            HOLISTIC ANALYSIS            SEO ANALYSIS           BUSINESS MODEL




                                        SOURCES
 Heulistic:
 http://www.usereffect.com/topic/25-point-website-usability-checklist
 http://grooveshark.com

 Holistic:
 No sources

 SEO:
 www.alexa.com
 www.google.com, www.bing.com, www.yahoo.com

 Business model:
 http://www.proofbranding.com/guest-posts/understanding-the-grooveshark-model/
 http://www.grooveshark.com/press
 http://articles.businessinsider.com/2012-02-10/tech/31044972_1_spotify-labels-music-site
 http://gizmodo.com/5873630/grooveshark-is-being-sued-by-all-four-major-music-labels
E-BUSINESS
                                                                 ANALYSIS
HEULISTIC ANALYSIS   HOLISTIC ANALYSIS            SEO ANALYSIS     BUSINESS MODEL




                                  FINAL GRADE
                                     Heulistic:
                                      15/20




                                                         SEO:
                      Holistic:
                       10/20         12/20              09/20




                                         BP:
                                      12/20
E-BUSINESS
            ANALYSIS




THANK YOU

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E-Business : Grooveshark Analysis

  • 1. E-BUSINESS ANALYSIS GILCARVAJAL, BREITWILLER, GOYON, DRAY, COURCY, PEREZ, PROST
  • 2. E-BUSINESS ANALYSIS HEULISTIC ANALYSIS HOLISTIC ANALYSIS SEO ANALYSIS BUSINESS MODEL Accessibility Sometimes a bit too long, but Site load‐time mean "loading" icon White on orange or orange/gray contrast good on white Even the main menus are too Font size/spacing bad small Flash & add‐ons are used good No flach and no add-ons sparingly ALT tags bad Only one picture has a alttag not-found/404 pages good No notfound/404 pages
  • 3. E-BUSINESS ANALYSIS HEULISTIC ANALYSIS HOLISTIC ANALYSIS SEO ANALYSIS BUSINESS MODEL Identity Company logo is good Top left, next to a menu, and neither bigger nor bad from different color placed Tagline makes company’s We understand the purpose of the company thanks good a few words purpose clear Home‐page is digestible in good Little text, few menus, big search zone 5 seconds path to company good The traditional "about" at the bottom of the page information Not very clear: you have to click on help and click mean again to contact them path to contact information
  • 4. E-BUSINESS ANALYSIS HEULISTIC ANALYSIS HOLISTIC ANALYSIS SEO ANALYSIS BUSINESS MODEL Navigation Main navigation is Icons are too small, bad contrast, we don't know if there are easily identifiable bad top left icons or center icons Navigation labels are Mix of French and English, and what is the difference clear & concise bad between "start exploring" and" search music"? Number of buttons/links is good Only a few buttons/links reasonable Company logo is linked to home‐page good When you click on it, you go on home-page Links are consistent Some titles seem to be links but are not, different links drive & easy to identify bad to the same page Site search is easy to access good There is a space "search"
  • 5. E-BUSINESS ANALYSIS HEULISTIC ANALYSIS HOLISTIC ANALYSIS SEO ANALYSIS BUSINESS MODEL Content Major headings are clear & descriptive mean Too small, you think there are links sometimes Critical content is above the “fold” good Next to no "fold" Styles & colors are consistent good Only a few colors (4-5) Emphasis (bold, etc.) is used sparingly good Only for titles are labels Ads & pop‐ups are unobtrusive good No ads, no pop-ups Main copy is concise & We understand the purpose of each page in only a explanatory good few words URLs are meaningful & Very simple and meaningful user‐friendly good (http://grooveshark.com/#!/music) HTML page titles are explanatory good Grooveshark - Free Music Streaming, Online Music
  • 6. E-BUSINESS ANALYSIS HEULISTIC ANALYSIS HOLISTIC ANALYSIS SEO ANALYSIS BUSINESS MODEL Heuristics evaluation Grade Accessibility 3.5/6 Identity 4.5/6 Navigation 3/6 Content 7,5/8 Total 18.5/25 Scale : Bad =0 point Mean= 0.5 point Good = 1 point
  • 7. E-BUSINESS ANALYSIS HEULISTIC ANALYSIS HOLISTIC ANALYSIS SEO ANALYSIS BUSINESS MODEL
  • 8. E-BUSINESS ANALYSIS HEULISTIC ANALYSIS HOLISTIC ANALYSIS SEO ANALYSIS BUSINESS MODEL Creating an account & C r e a t e y o u r p r o f i l e I n o r d e r t o e n t e r t h e c o m m u n i t y
  • 9. E-BUSINESS ANALYSIS HEULISTIC ANALYSIS HOLISTIC ANALYSIS SEO ANALYSIS BUSINESS MODEL • No ads • Grooveshark + • Different themes • Your music everywhere • New functionalities thanks to apps in preview (PC, Smartphones…) • VIP technical • $ 9 / month support • $ 6 / month
  • 10. E-BUSINESS ANALYSIS HEULISTIC ANALYSIS HOLISTIC ANALYSIS SEO ANALYSIS BUSINESS MODEL The community WEB 2.0
  • 11. E-BUSINESS ANALYSIS HEULISTIC ANALYSIS HOLISTIC ANALYSIS SEO ANALYSIS BUSINESS MODEL Featured: New realeases. Grooveshark choice. Explore new content. Playlists: done by taste Videos: latest video uploads from different artists Popular: most listened. Filter, add to playlists, sort,…basic funtions.(nothing new) Radio stations: Listen to different playlists by genre (last fm)
  • 12. E-BUSINESS ANALYSIS HEULISTIC ANALYSIS HOLISTIC ANALYSIS SEO ANALYSIS BUSINESS MODEL MY MUSIC Create your own playlists. Name them and add description Subscribe. Community. Lack of personalization FEATURES Mobile: only jailbreak iphones and android. Desktop: just premium members video mode:youtube videos Visualizers Power hour mode: change every 60’
  • 13. E-BUSINESS ANALYSIS HEULISTIC ANALYSIS HOLISTIC ANALYSIS SEO ANALYSIS BUSINESS MODEL Slower / Not clear / Too many ads
  • 14. E-BUSINESS ANALYSIS HEULISTIC ANALYSIS HOLISTIC ANALYSIS SEO ANALYSIS BUSINESS MODEL Keywords analysis IN SOURCE CODE : radio, free music, free songs, music, musica, free mp3, online radio, music songs, internet radio, music videos
  • 15. E-BUSINESS ANALYSIS HEULISTIC ANALYSIS HOLISTIC ANALYSIS SEO ANALYSIS BUSINESS MODEL Google Result  Hard to optimize with SEO Yahoo Result Good Bing Result  Average good
  • 16. E-BUSINESS ANALYSIS HEULISTIC ANALYSIS HOLISTIC ANALYSIS SEO ANALYSIS BUSINESS MODEL
  • 17. E-BUSINESS ANALYSIS HEULISTIC ANALYSIS HOLISTIC ANALYSIS SEO ANALYSIS BUSINESS MODEL
  • 18. E-BUSINESS ANALYSIS HEULISTIC ANALYSIS HOLISTIC ANALYSIS SEO ANALYSIS BUSINESS MODEL
  • 19. E-BUSINESS ANALYSIS HEULISTIC ANALYSIS HOLISTIC ANALYSIS SEO ANALYSIS BUSINESS MODEL The question: How to provide an easy- The answer: word of mouth to-use, consumer-friendly and legal marketing, community digital music service? section, DMCA rules and banner adds Co-founders, Sam Tarantino and Josh Greenberg
  • 20. E-BUSINESS ANALYSIS HEULISTIC ANALYSIS HOLISTIC ANALYSIS SEO ANALYSIS BUSINESS MODEL ELEMENT n°1 : The presence Grooveshark is 100% pure player « Clicks »  Purpose: Sell Use digitally accessible songs , albums and artists in order to make profit have listeners  Even if
  • 21. E-BUSINESS ANALYSIS HEULISTIC ANALYSIS HOLISTIC ANALYSIS SEO ANALYSIS BUSINESS MODEL ELEMENT n°2 : PRICING As many e-business entities, Grooveshark is a free service for the consumer (us). Menu pricing One-to-one for its premium bargaining for option. advertisement TRAFFIC = REVENUE
  • 22. E-BUSINESS ANALYSIS HEULISTIC ANALYSIS HOLISTIC ANALYSIS SEO ANALYSIS BUSINESS MODEL ELEMENT n°3 : REVENUE MODEL ADVERTISING SUBSCRIPTION COMISSION? Custom site homepage You do not buy music takeovers ON Grooveshark Grooveshark Anywhere Animated banner ads Redirection to online relailers: Itunes & Artist sponsorships Grooveshark Plus Amazon Targeting based on Partnership or age, gender, location, an commission? d listening habits
  • 23. E-BUSINESS ANALYSIS HEULISTIC ANALYSIS HOLISTIC ANALYSIS SEO ANALYSIS BUSINESS MODEL ELEMENT n°4 : EXCHANGE MODEL B2C: B2B: Transaction with Global advertisment individual shoppers seen as a service (VIP section, be the for the « 3rd man » with companies/clients Amazon & Itunes
  • 24. E-BUSINESS ANALYSIS HEULISTIC ANALYSIS HOLISTIC ANALYSIS SEO ANALYSIS BUSINESS MODEL ELEMENT n°5 : ISSUES & FUTURE ? Which legal model to use? Users < Artists < Catalogs < Money How about competition? Spotify, Last FM, Deezer, Pandora, Tomahawk, AND the Majors ! Recommandations : - Increasing the use of partnerships (illustration: Spotify & Facebook) - Being more involved into the social media aspect - Use niche positioning (with indie music?)
  • 25. E-BUSINESS ANALYSIS HEULISTIC ANALYSIS HOLISTIC ANALYSIS SEO ANALYSIS BUSINESS MODEL SOURCES Heulistic: http://www.usereffect.com/topic/25-point-website-usability-checklist http://grooveshark.com Holistic: No sources SEO: www.alexa.com www.google.com, www.bing.com, www.yahoo.com Business model: http://www.proofbranding.com/guest-posts/understanding-the-grooveshark-model/ http://www.grooveshark.com/press http://articles.businessinsider.com/2012-02-10/tech/31044972_1_spotify-labels-music-site http://gizmodo.com/5873630/grooveshark-is-being-sued-by-all-four-major-music-labels
  • 26. E-BUSINESS ANALYSIS HEULISTIC ANALYSIS HOLISTIC ANALYSIS SEO ANALYSIS BUSINESS MODEL FINAL GRADE Heulistic: 15/20 SEO: Holistic: 10/20 12/20 09/20 BP: 12/20
  • 27. E-BUSINESS ANALYSIS THANK YOU