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Object Handling & Patient Minimal
                     Mobility Assistance
           Module A: Introduction
           Module B: Inanimate load handling and postural
           awareness
           Module C: Mobility assistance and use of equipment

                                                       East Midlands SS
                                                             Sinfin Lane
                                                      Barrow Upon Trent
                                                                  Derby
                                                             DE73 7HH
                                                      Tel: 01332 703650




                                              www.compactlearning.co.uk




B Brought to you by Trust Interventions Ltd
T.I.L.E.O
                 Manual Handling Operations Regulations 1992
      The task
      The individuals capacity
      The load
      The environment
      The other factors, such as attire, systems of work and equipment

 The acronym TILEO may be used as a reminder of these key factors. Whilst it may not be
 relevant to consider all factors in every situation, a conscious recognition of the range of
 influence is needed. The reason for using an ergonomic approach is to try and match the job
 to the worker and not vice versa as tradition has often dictated. An effective match between
 a worker and their job provides improved levels of:
     Work efficiency (performance, productivity etc.)
     Health and safety
     Job satisfaction


        The human body                             The human mind

                              Fitting the job
                              to the person



                                           Design of work



Examples of ergonomic solutions include:
   The provision of equipment to eliminate or reduce handling e.g. a profiling bed, hoist
   Changing the layout of the workplace to eliminate/reduce postural stress e.g. rearranging a
   bedroom to allow access to both sides of a bed, creating space between chairs in an older
   person’s home
   Reorganisation of work e.g. rotation of staff to vary activities and balance workloads




                                                                                    2
Risk Assessment




Risk assessments are simply a formal method for weighing up a situation to ensure safety.
We all make risk assessments regularly e.g. to cross the road. If you think about it you will
probably be surprised how many risks that you assess in your everyday life. It is a legal
requirement for employers to identify hazards and assess the risk of injury that employees
face and eliminate them if possible or minimise them as far as reasonably practicable. (A
hazard is something that might cause harm, a risk is the chance, great or small, of a person
being harmed by the hazard). Where risks are associated with manual handling the
assessment must be done in a particular way. Your manager/ supervisor is responsible for
ensuring that this happens. The information and instructions you are given about how to work
will be based upon these and it is important that you comply with them.

 As an employee you have a legal duty to assist in the identification of hazards and control of
risks. Frequently you will recognise hazards that you can make safe e.g. a spillage. If the
hazard cannot be removed, avoid the activity if possible. If this is not possible, report the
hazard to your manager as soon as you can so that they can ensure a proper risk assessment
is carried out. In an emergency situation, the emergency procedure must be followed. Even
when a proper risk assessment has been carried out it is important that you always do an ‘on
the spot risk assessment’ to check for new hazards before every activity, this only takes a few
seconds. Try to remember the acronym TILEO



                                                                                     3
S.E.C.S

Since all activities that involve assisting people to move carry some degree of
risk, steps should be taken to avoid them wherever possible through the
encouragement of self help or the provision of equipment. This does not mean
that an inferior service should be delivered but that assistance must be
provided in a safe manner. To help ensure that this happens the following key
areas to consider are included in each guideline.


Self help         Gives suggestions on how a person may be encouraged to
                  move independently. It reminds carers of the importance of
                  verbal encouragement and of the positions to advise people
                  to adopt that may facilitate movement.

Ergonomics        Gives ideas on steps to take to ensure that the
                  environment is suitable for the manoeuvre. It also lists
                  equipment that may be used to give the person independence
                  or that make the activity safer plus other relevant factors
                  relating to planning a safe manoeuvre.

Communication Reminds carers of the importance of checking handling plans
              and communicating with the person and anyone else involved
              so that all are properly consulted and understand what is going
              to happen. Sometimes appropriate verbal prompts are useful to
              encourage independence or ensure that actions will be
              coordinated.

Safety            Highlights factors associated with the activity known to affect
                  safety e.g. inappropriate attire, tripping hazards, lack of
                  space etc




                                                                          4
Potentially Harmful Postures


                                   Aggravated by:
                                    Sustaining
                                    Repeating
                                    Twisting
                                    Loading
                                    Jerky/sudden
                                   movement.




Hoist Checklist (Pre Use Check)
     SWL and inspection date
     General wear and tear
     Spreader is firmly attached
     Sling clips
     Wheels move freely
     Brakes work
     Emergency stop and lower
     No hydraulic leak
     Battery charged plus spare
     Legs open and close
     Handlers are trainer
     Instructions are available
Sling Checklist (Pre Use Check)
     Suitable for the person
     size, SWL
     handler is trained
     instructions are available
     general wear and tear
     label is legible
     date of last inspection

                                                   5
Touch, holds and working positions
Before providing mobility assistance it is necessary to:
   check the assistance needed e.g. talk to the person, check their handling plan
   agree with the person and any other relevant people how assistance will be given
   explain what you are going to do


Touch

For most human beings, touch is of vital importance and yet its influence is often ignored or
overlooked when providing mobility assistance. Touch can reassure, give confidence or
comfort but can also convey any negative feelings. Appropriate touch ensures respect for a
person’s feelings, and encourages trust and cooperation. Touch is a method of
communication that we use instinctively and subconsciously which others can usually read
with great accuracy. Just as we all speak in a slightly different way, so each of us uses and
responds to touch differently. This is influenced by many factors including:
    Gender and age
    Culture & religion
    Beliefs and values
    Previous experiences
    Expectations
    Understanding
    levels of pain and certain medical conditions
Carers should always seek permission before touching a person. They should also use
touch in a professional, sensitive and appropriate manner that respects the person’s
feelings and is also safe for the particular manoeuvre.
There are two basic ways of using the hands when touching or moving anyone or anything:
gripping with the fingers and thumbs; or using an open palm hold.

Gripping with fingers and thumbs

Gripping or holding with the fingers and thumbs is often associated with stooping forward
e.g. lifting a person’s arm from the bed when washing. A gripping action quickly creates
muscle tension in the carer’s hands, arms, shoulders and back, a fact that can easily be
observed by changes in colour in the hand as blood flow is reduced, and by the tiredness
experienced after a few seconds. When a gripping hold is used on a human being the
body’s neuromuscular system perceives it as an imposing hold, or “threat” and there is a
natural reflex to withdraw from the touch. This withdrawal indicates that the hold is
perceived by most people as less than pleasant but for those with certain conditions e.g.
learning disability, dementia etc. the reactions may be far more obvious and result in
excessive resistance.




                                                                                   6
Open Palm holds
When a lifting action is performed with the flat palm of the hand with the fingers relatively
relaxed there is more efficient use of muscles than when gripping with just the fingers and
thumbs. A carer using this type of hold will not fatigue so quickly and there will be a greater
area of contact with the person, which avoids pressure points. People usually perceive this
type of hold or touch as enabling and generally respond to it in a more positive manner than
when gripping type holds are used. Open palm holds may be used to support any part of a
person’s body provided that it is safe to assist the person to move and the person’s feelings,
gender and medical condition are respected.

Warning
In some situations there may be no alternative to using a direct grip e.g. when a child is
about to run into danger or by trained staff who need to use certain physical intervention
strategies. This is relatively rare and once the reasons for not using this type of hold are
understood they can be limited to situations where there is no other option available.

When taking an open palm hold:
   Position close and at an oblique angle where possible
   Stay in balance and relax down
   Reach a little further than you need to allow your arm to come back to a relaxed position
   Support the person with as much of your body as you can e.g. arm, shoulder, trunk
   Do not cling to the person but adjust your hold as appropriate
   When working with a colleague it often helps if the shorter one takes their hold first
     Check that the person feels secure and comfortable

Long Low Hold
A long low hold may be used to give good support around a person’s trunk. It may be used
around a person’s back or across their front, by a carer who is standing or kneeling at an
oblique angle to them. Use an open palm and reach as long and low as is comfortable
around the person, and allow your arm to settle where comfortable. The aim is to maximise
the contact between your arm, shoulder, trunk and hand with the person.

Forearm hold
Position close at an oblique angle and take an open palm hold under the person’s forearm
and support it close to their body. Take care not to elevate their shoulder.

Upper arm hold
Position close at an oblique angle and take an open palm hold to support the person’s
upper arm in a relaxed position close to their side.




                                                                                     7
Shoulder hold
Position close at an oblique angle and take an open palm hold in front of the shoulder. The
heel of your hand should gently ‘mould’ into the hollow of the person’s shoulder.


Trunk hold
An open palm hold may be taken on any part of a person’s trunk provided that you respect
their gender, and medical condition e.g. under the rib cage, side of the rib cage.

Ankle/leg hold
Position close at an oblique angle and take an open palm hold of a person’s leg or foot to
raise or adjust it. Avoid direct ankle holds since these are very uncomfortable.

Working Positions
In most situations it is best to work at an oblique angle (approximately 45º) to the person
being assisted. This allows them to be as close as possible to your line of gravity
(plumbline) and is perceived by most people to be more pleasant than when being square
on to them since it gives as much personal space as possible whilst providing good support.


                                       Stop and think
                                         Keep close
                                       Stable position
                                       Avoid stooping
                                     Use a secure hold
                                       Avoid twisting
                                    Lead with the head
                                      Move smoothly
                                       Vary positions
                   Adopt and adapt the principles according to you!




                                                                                    8
For further information and references


http://www.wales.nhs.uk/documents/NHS_manual_hand
ling_passpor.pdf




                                               9

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People handling

  • 1. Object Handling & Patient Minimal Mobility Assistance Module A: Introduction Module B: Inanimate load handling and postural awareness Module C: Mobility assistance and use of equipment East Midlands SS Sinfin Lane Barrow Upon Trent Derby DE73 7HH Tel: 01332 703650 www.compactlearning.co.uk B Brought to you by Trust Interventions Ltd
  • 2. T.I.L.E.O Manual Handling Operations Regulations 1992 The task The individuals capacity The load The environment The other factors, such as attire, systems of work and equipment The acronym TILEO may be used as a reminder of these key factors. Whilst it may not be relevant to consider all factors in every situation, a conscious recognition of the range of influence is needed. The reason for using an ergonomic approach is to try and match the job to the worker and not vice versa as tradition has often dictated. An effective match between a worker and their job provides improved levels of: Work efficiency (performance, productivity etc.) Health and safety Job satisfaction The human body The human mind Fitting the job to the person Design of work Examples of ergonomic solutions include: The provision of equipment to eliminate or reduce handling e.g. a profiling bed, hoist Changing the layout of the workplace to eliminate/reduce postural stress e.g. rearranging a bedroom to allow access to both sides of a bed, creating space between chairs in an older person’s home Reorganisation of work e.g. rotation of staff to vary activities and balance workloads 2
  • 3. Risk Assessment Risk assessments are simply a formal method for weighing up a situation to ensure safety. We all make risk assessments regularly e.g. to cross the road. If you think about it you will probably be surprised how many risks that you assess in your everyday life. It is a legal requirement for employers to identify hazards and assess the risk of injury that employees face and eliminate them if possible or minimise them as far as reasonably practicable. (A hazard is something that might cause harm, a risk is the chance, great or small, of a person being harmed by the hazard). Where risks are associated with manual handling the assessment must be done in a particular way. Your manager/ supervisor is responsible for ensuring that this happens. The information and instructions you are given about how to work will be based upon these and it is important that you comply with them. As an employee you have a legal duty to assist in the identification of hazards and control of risks. Frequently you will recognise hazards that you can make safe e.g. a spillage. If the hazard cannot be removed, avoid the activity if possible. If this is not possible, report the hazard to your manager as soon as you can so that they can ensure a proper risk assessment is carried out. In an emergency situation, the emergency procedure must be followed. Even when a proper risk assessment has been carried out it is important that you always do an ‘on the spot risk assessment’ to check for new hazards before every activity, this only takes a few seconds. Try to remember the acronym TILEO 3
  • 4. S.E.C.S Since all activities that involve assisting people to move carry some degree of risk, steps should be taken to avoid them wherever possible through the encouragement of self help or the provision of equipment. This does not mean that an inferior service should be delivered but that assistance must be provided in a safe manner. To help ensure that this happens the following key areas to consider are included in each guideline. Self help Gives suggestions on how a person may be encouraged to move independently. It reminds carers of the importance of verbal encouragement and of the positions to advise people to adopt that may facilitate movement. Ergonomics Gives ideas on steps to take to ensure that the environment is suitable for the manoeuvre. It also lists equipment that may be used to give the person independence or that make the activity safer plus other relevant factors relating to planning a safe manoeuvre. Communication Reminds carers of the importance of checking handling plans and communicating with the person and anyone else involved so that all are properly consulted and understand what is going to happen. Sometimes appropriate verbal prompts are useful to encourage independence or ensure that actions will be coordinated. Safety Highlights factors associated with the activity known to affect safety e.g. inappropriate attire, tripping hazards, lack of space etc 4
  • 5. Potentially Harmful Postures Aggravated by: Sustaining Repeating Twisting Loading Jerky/sudden movement. Hoist Checklist (Pre Use Check) SWL and inspection date General wear and tear Spreader is firmly attached Sling clips Wheels move freely Brakes work Emergency stop and lower No hydraulic leak Battery charged plus spare Legs open and close Handlers are trainer Instructions are available Sling Checklist (Pre Use Check) Suitable for the person size, SWL handler is trained instructions are available general wear and tear label is legible date of last inspection 5
  • 6. Touch, holds and working positions Before providing mobility assistance it is necessary to: check the assistance needed e.g. talk to the person, check their handling plan agree with the person and any other relevant people how assistance will be given explain what you are going to do Touch For most human beings, touch is of vital importance and yet its influence is often ignored or overlooked when providing mobility assistance. Touch can reassure, give confidence or comfort but can also convey any negative feelings. Appropriate touch ensures respect for a person’s feelings, and encourages trust and cooperation. Touch is a method of communication that we use instinctively and subconsciously which others can usually read with great accuracy. Just as we all speak in a slightly different way, so each of us uses and responds to touch differently. This is influenced by many factors including: Gender and age Culture & religion Beliefs and values Previous experiences Expectations Understanding levels of pain and certain medical conditions Carers should always seek permission before touching a person. They should also use touch in a professional, sensitive and appropriate manner that respects the person’s feelings and is also safe for the particular manoeuvre. There are two basic ways of using the hands when touching or moving anyone or anything: gripping with the fingers and thumbs; or using an open palm hold. Gripping with fingers and thumbs Gripping or holding with the fingers and thumbs is often associated with stooping forward e.g. lifting a person’s arm from the bed when washing. A gripping action quickly creates muscle tension in the carer’s hands, arms, shoulders and back, a fact that can easily be observed by changes in colour in the hand as blood flow is reduced, and by the tiredness experienced after a few seconds. When a gripping hold is used on a human being the body’s neuromuscular system perceives it as an imposing hold, or “threat” and there is a natural reflex to withdraw from the touch. This withdrawal indicates that the hold is perceived by most people as less than pleasant but for those with certain conditions e.g. learning disability, dementia etc. the reactions may be far more obvious and result in excessive resistance. 6
  • 7. Open Palm holds When a lifting action is performed with the flat palm of the hand with the fingers relatively relaxed there is more efficient use of muscles than when gripping with just the fingers and thumbs. A carer using this type of hold will not fatigue so quickly and there will be a greater area of contact with the person, which avoids pressure points. People usually perceive this type of hold or touch as enabling and generally respond to it in a more positive manner than when gripping type holds are used. Open palm holds may be used to support any part of a person’s body provided that it is safe to assist the person to move and the person’s feelings, gender and medical condition are respected. Warning In some situations there may be no alternative to using a direct grip e.g. when a child is about to run into danger or by trained staff who need to use certain physical intervention strategies. This is relatively rare and once the reasons for not using this type of hold are understood they can be limited to situations where there is no other option available. When taking an open palm hold: Position close and at an oblique angle where possible Stay in balance and relax down Reach a little further than you need to allow your arm to come back to a relaxed position Support the person with as much of your body as you can e.g. arm, shoulder, trunk Do not cling to the person but adjust your hold as appropriate When working with a colleague it often helps if the shorter one takes their hold first Check that the person feels secure and comfortable Long Low Hold A long low hold may be used to give good support around a person’s trunk. It may be used around a person’s back or across their front, by a carer who is standing or kneeling at an oblique angle to them. Use an open palm and reach as long and low as is comfortable around the person, and allow your arm to settle where comfortable. The aim is to maximise the contact between your arm, shoulder, trunk and hand with the person. Forearm hold Position close at an oblique angle and take an open palm hold under the person’s forearm and support it close to their body. Take care not to elevate their shoulder. Upper arm hold Position close at an oblique angle and take an open palm hold to support the person’s upper arm in a relaxed position close to their side. 7
  • 8. Shoulder hold Position close at an oblique angle and take an open palm hold in front of the shoulder. The heel of your hand should gently ‘mould’ into the hollow of the person’s shoulder. Trunk hold An open palm hold may be taken on any part of a person’s trunk provided that you respect their gender, and medical condition e.g. under the rib cage, side of the rib cage. Ankle/leg hold Position close at an oblique angle and take an open palm hold of a person’s leg or foot to raise or adjust it. Avoid direct ankle holds since these are very uncomfortable. Working Positions In most situations it is best to work at an oblique angle (approximately 45º) to the person being assisted. This allows them to be as close as possible to your line of gravity (plumbline) and is perceived by most people to be more pleasant than when being square on to them since it gives as much personal space as possible whilst providing good support. Stop and think Keep close Stable position Avoid stooping Use a secure hold Avoid twisting Lead with the head Move smoothly Vary positions Adopt and adapt the principles according to you! 8
  • 9. For further information and references http://www.wales.nhs.uk/documents/NHS_manual_hand ling_passpor.pdf 9