In this webcast, industry experts Nelson Ruest of Resolutions Enterprises and Darryl Burns of Matrix42 will describe best practices for Windows 7 preparation, the process of transforming workplace management through virtualization, and the optimal approach for managing hybrid physical/virtual desktop environments. To view the recorded webcast, visit http://searchenterprisedesktop.bitpipe.com/data/document.do?res_id=1305560502_315

1. Redefining Workplace Management Windows 7 and VDI www.Reso-Net.com

2. Today’s Speakers 2 © 2011, Resolutions Enterprises Ltd. & Matrix 42

4. 70-652: Configuring Windows Server Virtualization with Hyper-Vhttp://www.microsoft.com/learning/en/us/Book.aspx?ID=13695&locale=en-us

5. 70-640: Configuring Windows Server 2008 Active Directoryhttp://www.microsoft.com/learning/en/us/book.aspx?ID=11754&locale=en-us

6. Virtualization, A Beginner’s Guide http://www.amazon.com/exec/obidos/ASIN/007161401X/ref=nosim/gettextbooks-203 © 2011, Resolutions Enterprises Ltd. & Matrix 42

8. Over 10 years in the Client Automation/Desktop Management space

9. Over 25 years as a software industry as an ISV4 © 2011, Resolutions Enterprises Ltd. & Matrix 42

10. Windows 7 and VDI – Redefining Workplace Management (Nelson) Windows 7 Deployment & Operating Improvements Best Practices for Windows 7 Migration Transforming Workplace Management Creating the Ideal Workplace Final Thoughts Windows 7 and VDI migration with Matrix42 (Darryl) Six steps to a successful migration Why Windows 7 and VDI in concert? Desktop transformation with Matrix42 and Citrix Q&A Agenda 5 © 2011, Resolutions Enterprises Ltd. & Matrix 42

11. Windows is a fact of life in most IT centers The move from XP is tough for several reasons XP was reliable and proven No one wanted to start another deployment project right after XP Vista was brand new code No one had the budget to make the move IT was beginning to look at VDI Many PCs today are still on XP, but that will change with Windows 7 Windows 7 Deployments 6 © 2011, Resolutions Enterprises Ltd. & Matrix 42

12. Windows 7 offers compelling features Windows XP Mode lets you run native XP applications with no conversion Windows 7 VHD support lets you install Windows 7 in a VHD instead of on a physical disk This feature alone changes the way you look at Windows 7 deployments There are many more features, but these two can make deployments much simpler Windows 7 Operating Improvements 7 © 2011, Resolutions Enterprises Ltd. & Matrix 42

13. Desktop deployments are daunting Must learn the features of the new OS Must perform extensive inventories Must prepare, package and test all applications Must protect and capture all user profiles Must upgrade most of your hardware to support the new OS Must use a special deployment tool that works with the new OS Must report on the progress throughout the project Classic Desktop Deployment Projects 8 © 2011, Resolutions Enterprises Ltd. & Matrix 42

14. Most IT personnel are interested in new products and will learn on their own Inventories are really only about learning what needs to be migrated Applications are easier to prepare All older applications can run in XP Mode All newer applications can be virtualized Protecting user profiles is more about implementing User State Virtualization than anything else Upgrading hardware may not be so tough since you can rely on VDI Deploying a VHD is a lot easier than an OS Reporting is a matter of letting Management know what is going on It’s not so tough with Windows 7 9 © 2011, Resolutions Enterprises Ltd. & Matrix 42

15. Windows 7 makes it easier to move to Virtual Desktop Infrastructures (VDI) VDI Models Stateful or Persistent Virtual Desktops Windows 7 Stateful Desktops can reside directly on the PC Stateless or Volatile Virtual Desktops Built on the fly Best in VDI environments because of build process Transforming Workplace Management 10 © 2011, Resolutions Enterprises Ltd. & Matrix 42

16. VDI environments include several key components Host Servers Desktop Delivery Controllers High-speed delivery mechanisms Remote connection links VDI Components 11 © 2011, Resolutions Enterprises Ltd. & Matrix 42

17. OS migrations boil down to 5 key activities: Create and configure installed OS configurations Package and test applications Protect user data Deploy content to users Report on the progress Creating the Ideal Workplace 12 © 2011, Resolutions Enterprises Ltd. & Matrix 42

18. Older system stacks covered all aspects of a desktop Today, the desktop is a lot simpler, a Bull’s Eye, in fact The Anatomy of a Desktop 13 © 2011, Resolutions Enterprises Ltd. & Matrix 42

19. All older applications can be included in the XP Mode VHD No need to package them, simply install them The XP Mode VHD is the package Install the XP Mode VHD inside the Windows 7 VHD Newer applications are designed for Windows 7 Because of this, they are also designed for virtualization Application virtualization decouples the app from the OS much like VDI and server virtualization Virtual apps provide full support for the volatile VDI model Prepare Applications 14 © 2011, Resolutions Enterprises Ltd. & Matrix 42

20. Implement User State Virtualization Relies on Roaming Profiles Captures all in use data from the desktop Relies on Folder Redirection Reduces the size of the roaming profile by removing key elements—often the biggest elements—from the profile Both features are part of Windows networks Can be implemented at any time, perhaps even before your migration project Provides full support for the Bull’s Eye system stack Protect User Data 15 © 2011, Resolutions Enterprises Ltd. & Matrix 42

21. Creating the ideal workplace is a matter of choices Which target should you use? Which VHD model should you choose? How should you configure the OS? How should you deploy applications? The answers design the workplace for each user Power users get a local heavy desktop VHD Productivity users get a volatile VDI VHD Building the Ideal Workplace 16 © 2011, Resolutions Enterprises Ltd. & Matrix 42

22. Building the ideal workplace is a matter of using a flowchart to determine the user’s needs Building the Ideal Workplace (cont’d) Target? PC VDI VHD Model? Persistent Volatile OS Config? Complex Simple App Type? XP Mode Virtual Bull’s Eye VHD Ideal Workspace? Local VHD 17 © 2011, Resolutions Enterprises Ltd. & Matrix 42

23. Report on significant milestones Migrate all user profiles to USV right away Then, begin the deployment project Build the core VHDs Deploy the VDI environment Prepare XP Mode applications Prepare virtual applications Create local desktop VHDs Create volatile VHDs Deploy new VHDs appropriately Report on each step to obtain full management support Managing Reports 18 © 2011, Resolutions Enterprises Ltd. & Matrix 42

24. Windows 7 is ideal for VDI environments VDI is not so much about cost, but moreabout reduced management and support as well as increased mobility and flexibility for users There are also a lot of additional benefits: less work on endpoints, access from many clients, central control, better stability, and much more… Final Thoughts Informal poll conducted by Matrix 42 at the Citrix Synergy conference earlier this year 19 © 2011, Resolutions Enterprises Ltd. & Matrix 42

25. In the end, Windows 7 heralds a new way to look at workplaces Workplaces can be either virtual or physical Need the right tool to manage all environments from a single interface Need access to inventories, application categorizations, application virtualization, OS deployments, VHD management and more… With the right tool and Windows 7, you can completely transform workplace management Get the Right Tool 20 © 2011, Resolutions Enterprises Ltd. & Matrix 42

26. With Matrix42 Windows 7 and VDI Migration

27. Six steps to successful Windows 7 migration Matrix42’s Windows migration solution provides all the components for an easy, reliable and secure Windows 7 migration

28. Fast and easy hardware prerequisite check Continuous migration reporting with high transparency Automation and role-based delegation of OS Installation Zero touch, hardware independent Integrated driver cloud User self-service provisioning Simplified repackaging or re-utilization of existing packages Integrated scripting for fast packaging & automation Virtualization of incompatible software via XenApp, App-V, ThinApp Easily restore user settings and data Why Windows 7 migration with Matrix42?

29. But WAIT!!! Too many “old” PC’s High capital costs Significant administrative effort New security concerns Outsourcing Contractors Business partners User mobility/flexibility Device proliferation Freedom to work Anywhere Anytime Any device

30. Why Windows 7 and Virtual Desktops in concert?Virtual Desktops simplify migration and operation Strategy 1: Windows 7 legacy migration(physical deployments) Strategy 2: “Server Based Computing”(Published Desktops) Strategy 4:“mix of delivery methods”(VDI, physical , published) Strategy 3: “go virtual - HVD”(Virtual Desktops) management effort high migration effort optimize capital costs efforts medium “mix of delivery methods” fits best, but management needs to be optimized low

31. What keeps the IT Manager awake at night? How can I migrateeasilyand cost efficiently to VDI ? How can Iinstall, update and extend my HVD Infrastructure? How can I minimize risk in changing master images? How can I enable compliant self-service in VDI ? How can I ensureLicense Compliance for virtual desktops? How can I integrate Virtual Desktops in ITSM processes? How can I manage all my physical & virtual workplaces seamlessly?

32. Automation & Standardization SeamlessIT Management withIntegrated Service Processes Data Center End User Broker Software Virtualization Self-service portal User Access Master Images Devices Hypervisor Reduced complexity in a single pane of glass. Physical | Streamed VHD | Hosted VDI | Hosted Shared

33. Desktop Transformation with Matrix42 and CitrixHow we do it Empirum's management functionality for Citrix XenDesktop is a visionary capability addressing a major challenge cited by the Magic Quadrant references: managing physical and virtual desktop environments together. Gartner PC Lifecycle Management Magic Quadrant 2011

34. Desktop Transformation with Matrix42 and CitrixHow we do it Analyze Hardware Build hosting infrastructure (hypervisor agnostic) Add or reduce capacity on-demand Analyze Software usage / licenses Repackage or virtualize Applications Simplify and automate master image updates Analyze Software Service Design: built virtual desktop service Change from provisioning services to creation services Segment users and analyze profiles P2V, P2P and profile migration Deliver new workplace service per users request Create Citrix XenDesktop and Citrix XenApp concept Build Desktop Pools and create assignments Enable break&fix via Service Desk Build or migrate Citrix XenApp Farm Manage license compliance for physical and virtual Manage lifecycle for physical and virtual

35. Cost savings through VDI automation

36. Virtual Desktops - simplified, automated, managed Affordable desktop virtualization, Reduced management costsAutomated creation, update and extension of VDI ITIL v3, ITSM and Service Catalog integration for VDIITSM processes for Physical AND Virtual Desktops Simplified and reliable Change Management of VHDsAutomated provisioning, update and retirement + Self-Service for VDI Simplified and automated Physical to Virtual (P2V) migration Standardized role-based configurations for Virtual Desktops Fully automated management of VDIAutomate installation and configuration of VDI Configuration and license compliance for VDIDepartment-related license & asset management for VDI Seamless management of all physical & virtual Desktops

37. Questions? 32 Additional Resources: Whitepaper: Windows 7 and VDI: Redefining Workplace Management (coming soon!) Whitepaper: Virtual Desktop Infrastructure - Basics, Challenges and Benefits Whitepaper: The Desktop Transformation Project - Virtual Desktops Demystified Executive briefing: Who should manage virtual desktops – the datacenter team or the desktop team? Research paper: Desktop Virtualization Taking Off, but Physical Desktops not going Away Visit http://www.matrix42.com/vdi for all resources © 2011, Resolutions Enterprises Ltd. & Matrix 42