This document introduces Microsoft 365 Learning Pathways, which is a customizable online learning solution for increasing adoption of Microsoft 365 services. It can be added to a tenant by installing the custom learning application into the app catalog or a new site collection. Administrators can then customize playlists and assets, drive adoption through integration with Teams and a help tile, and view updates on a success center portal. The solution provides out-of-the-box and customizable training content that is regularly updated.
3. What is primary job function?
SharePoint/O365 IT Support/Admin
Learning/Training/Change Management
HR/Communications/Content Creators
Business User
Other
Have you heard about/are you using
Learning Pathways in your organization
today?
4. Agenda
What is Learning Pathways
Why you should use learning pathways
Adding Learning Pathways into your tenant
End User Experience
Administration experience in the Portal
Getting Users to the Learning Pathways Solution
Success Center
Roadmap
Questions
5.
6. What is Learning Pathways
“Microsoft 365 learning pathways is a customizable, on-demand learning solution
designed to increase usage and adoption of Microsoft 365 services in your
organization.”
A fully customizable SharePoint Online communication site - The learning
pathways training portal can be customized to add your organization's help,
support, and community content
Easy provisioning - Provision learning pathways from the SharePoint Online
Provisioning Service with just a few easy steps
The ability to create your own training playlists - with learning pathways,
you can create targeted training playlists to meet the unique needs of your
environment
Up-to-date content - Learning pathways provides content through a Microsoft
online content catalog, so the content at your site is regularly updated
7. Why Learning Pathways?
A fully customizable SharePoint Online communication site - You can take
advantage of all of the SharePoint feature that you know and love to build out
the Learning Portal
Easy provisioning (and updating) – Getting Learning Pathways into your
tenant and keeping it updated is easy
The ability to create your own training playlists (and customize existing
ones) - Didn’t roll out a specific feature in M365, no worries
Up-to-date content - You no longer will have to keep updating your in-house
created training material every time Microsoft makes an update.
Free and Open Source – Built as an SPFx webpart and will significantly
reduce the time and cost it takes to create training material for your users.
9. Prerequisites
You will need to be a tenant administrator to be able to deploy this solution
to the target tenant.
A tenant App Catalog must have been created within the Apps option of the
SharePoint Admin Center
Note: You must be an Owner of the App Catalog to add apps to the catalog include
Custom Learning
Note 2: If you don’t have an App Catalog it is recommended to wait 30 minutes
before provisioning Learning Pathways
Note: Currently only English is supported, additional language support is on the
roadmap
10. What gets added
Custom Learning SPFx App Package
Optional: New Site Collection
You can manually install the custom learning application to any Site Collection if
wanted
12. Installation with PnP Provisioning
https://provisioning.sharepointpnp.com/
The PnP Provisioning solution will automatically create the Site Collection and
deploy the SPFx App to your tenant. In addition to the Learning Pathways
solution there are plenty of other designs you can add to your tenant here as
well!
15. Updating the Application in the App
Catalog
If you already have the app installed and you want to update to the most
recent version, you’ll need to:
1. Download the Updated SPFx Package
2. Upload the Package to the App Catalog
3. On the Learning Pathways Site Collection select ‘Get It’ to bring in the recent
version of the app
16. Content Updates and Syncing with
GitHub CDN
Feed from
GitHub
Repository
Quarterly
content
updates
Up-to-date content
M365 learning pathways web part
SharePoint Communication site in your tenant
Support.Office.com (SOC)
Microsoft GitHub CDN
(links to SOC pages)
19. Navigate to a Playlist
Each Product and Technology is made up of one or more playlist
20. Parts of an Asset
Each Playlist is made up of one or more Assets
Asset Content, this is typically a
video or how-to steps/guide
Additional resources
22. Deep Links
You can link to specific playlists and assets by using the deep links
capabilities.
You cannot use the URL bar to get a link to a specific playlist/asset
This is because Learning Pathways is an SPFx webpart that is added to a page
24. Administration experience in the Portal
Site Owner permissions are required to manage playlists
From any page with the Learning Pathways webpart an owner can click the
great to navigate to the Admin Page
You can choose which Playlists you want to show in Learning Pathways
Custom playlists can be deleted and are designated with a Person Icon
25. Copying Playlist
You can now copy existing and default playlists
If you copy an OOTB playlist you any content from Microsoft will continued to
receive updates from Microsoft
26. Customizing Playlist
You cannot customize or update OOTB
Playlists, you will need to make your own
playlists or copy and existing one to edit
Things you can control in a playlist
Properties of the Playlist
Playlist Image
Categories and audience
Add/Remove/Deletion of Assets
Order of Assets
27. Creating/Adding a new Asset
When adding or Creating Playlist assets you can create a new Asset Site page,
or if you have existing content you can link to an existing page
Asset pages are SharePoint site pages and be customized with any SharePoint
feature/webpart
29. Create a Custom Help Tile
From The Admin Center you can add a custom help tile including a link to
your new Learning Pathways site
Organization Profile > Customized help Desk contact info
31. Success Center
To get the most out of Teams you can use the Admin Success Center for resources
on how to drive and monitor adaption as well as managing Learning Pathways
32. Adoption Kit
Through the Drive Adoption admin link you can get tips on how you can run awareness campaigns to
drive users to the portal https://docs.microsoft.com/en-us/office365/customlearning/driveadoption
33. Last few Months
1st Quarterly Content Update -
What’s New, What’s Changed
UX Enhancements – white
space handling, enhanced
navigation, copy playlist
Multi-Content-Pack Support
for Partners
Learning Pathways Admin
Success Portal
Onboarding Kit for MCT
Community
Q4 Q1
Multi-language
support testing
Editorial calendar
• Multi-language support - 9
languages
• Open Source release of
solution
• Roadmap for onboarding
Education, Government
Cloud and First-line Worker
Content Packs
• Teams Get Started app
Quarterly Content
Update
Contact Pack Release