Monitoring your applications, get into a framework of proactive application fixing instead of reactive. And with IBM, reduce your outages with the of predictive insights.

1. © 2015 IBM Corporation
IBM
Application Performance Management
Meeting the new demands of Hybrid Applications
June 23, 2017

2. © 2015 IBM Corporation 2
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3. © 2015 IBM Corporation 3
4x90% 100% 75B
increase in cloud
investment vs 2013
of data created in
the last 2 years
of LOB apps will be
mobile first by 2017
internet connected
devices by 2020
superior user experience to
speed up decision making
Front-line
decision making
Enhancing user experience
with insights
Insight-driven
processes
Services composed across
a broad ecosystem
API
economy
A digital disruption is underway

4. © 2015 IBM Corporation 4
Digital transformation
requires multi-speed IT
— Continuous delivery through agile DevOps
— Seamless workload portability based on
need at any point in time
— Collaborative innovation on top of enterprise
systems through microservices and APIs
— Secure interactions across on-premises IT,
hybrid & public clouds
Digital ecosystem
Core enterprise
Scaling institutional
knowledge and
processes
Speed & agility to
drive innovation
and growth

5. © 2015 IBM Corporation 5
Your technology
must be future-proof
— Flexibility in deploying workloads determines
your ability to adapt
— Move data to workloads or workloads to data
based on what makes sense at a given time
— Use containers to facilitate seamless
portability across any IT landscape
Cloud
On-Prem

6. © 2015 IBM Corporation 6
Application Management – Driving forces for change
• The nature & requirements of Applications are evolving…
– The era of Cloud
• requires digital engagement, rapid delivery of client facing
applications, and new consumption models with focus on
business outcomes and end user experience.
– Hybrid Applications
• Clients in most industries are rapidly moving to models
where their applications are hosted in a mixture of On-
premises infrastructure and Cloud Infrastructure (public and
private, IaaS and PaaS)
• The nature of “managing the application” is evolving…
– End User Experience - No longer about managing the
infrastructure; rather managing the application to ensure the
optimal end user experience
– Hybrid Management - As with Hybrid Applications,
management solutions are increasingly hybrid – hybrid
technologies and hybrid delivery models such as on-premise and
SaaS
• Analytics are required to provide business insights
– No longer a cost savings play for IT Operations
– Focus on business outcomes

7. © 2015 IBM Corporation 7
Application Performance Management (APM)
Meeting the new Demands
Reducing & Preventing Outages and Slowdowns for the 24/7 Hybrid Application World
Application Performance Management can help
Integrated
Analytics for
quicker problem
resolution
Identify
performance
issues
beforehand
Isolate where the
problem is
occurring
1 2 3
End users
Devices
Improve availability by 60-90%Reduce outages by 50% or more Diagnose problems 90% faster
Cloud Workloads
(VM’s Containers,
CF Runtimes)
IaaS, PaaS
Middleware
Web Servers, App
Servers, …
Backend
DataBases, Z
Backends, …
Traditional On-Prem

8. © 2015 IBM Corporation 8
APM Adoption Model
With clear path to deeper insights for IT Ops, LOBs, Developers
Capabilities and insights
Value
Correlation of Data and Analytics
Synthetic Monitoring
(Proactive Availability)
End User
Experience
Monitoring
Deep Dive
Diagnostics
SaaS, On-Premises, or Hybrid deployments
Transaction
Tracking
Resource
Monitoring
Identify
Isolate Diagnose
IT OPS LOB Developers

9. © 2015 IBM Corporation 9
IBM APM Portfolio – v8 – Available now to Extend v6/7
IBM Application Performance Management Advanced
The best option for managing your critical applications in production
IBM Application
Diagnostics
Find performance bottlenecks
in application code
IBM Application Performance
Management
End user experience, end-to-end transaction
tracking and application resource monitoring
IBM Monitoring
Application-Aware Infrastructure
Monitoring for huge array of
infrastructure & resources
Single Platform available as SaaS, On-Premises, Hybrid
Data Analytics
Pack
SAP Extensions
Pack
Hybrid Add-ons
SaaS Add-ons IBM Operations Analytics
Predictive Insights
IBM Website Monitoring
on Cloud
2GB /day
free Log
Analysis

10. © 2015 IBM Corporation 10
Manage your End User Experience
CIOs will rely heavily on APM solutions for KPI for average response time, page loads, application
adoption, user logons, abandonment rates and other correlated metrics to ensure that end users are
happy and productive
 End User response time and volume as experienced
from the user’s browser (using javascript injection)
with granular front end browser response break down
 Response time by mobile devices, browsers,
geographies, specific users
 Available Now: IBM Website Monitoring on Cloud, a synthetic monitoring service from
different points of presence around the world
 Root cause analysis of slow response time

11. © 2015 IBM Corporation 11
Operational Analytics
• Enables search in-context across all your
data, including logs, metrics, events,
documentation
IBM Operations Analytics
• Predict outages before they impact service
with IBM Operations Analytics – Predictive
Insights
Integrated
Search in
IBM APM

12. © 2015 IBM Corporation 12
IBM APM has the broadest application coverage in the industry:
(examples of the 60+ environments supported… with more on the way)
Open Platforms: Cloud Runtimes:
Applications:
Cloud Databases:
Apache
Tomcat
Enterprise Platforms:
Virtualization:
Liberty
WebSphere
App Server IBM
MQ
IBM
Integration
Bus

13. © 2015 IBM Corporation 13
Goals of IBM Performance Management v8
IBM performance management provides cognitive intelligence
for management of your data center and cloud infrastructure and
workloads.
• Interactive analytics dramatically improving user experience
• Enormous scale with multi-tenancy at dramatically diminished costs
• Fully API driven and part of API economy
• Federating data to third party UI’s or open source UI frameworks such as
Grafana
• Fully resilient Cloud based architecture
• Upgrade path from v6 to v8

14. © 2015 IBM Corporation 14
APM v8 Architecture
Key tenets and patterns
• Monitoring Service is based on the microservice architectural pattern.
– Pattern: a single application as a suite of small services, each running in its own
process and communicating with lightweight mechanisms, often a REST resource
API.
– Able to scale only those parts of our application that require more resources.
– Deploy individual services instead of deploying the whole application.
• Analytics based foundation to support real time analytics
• Monitoring Service must be data source agnostic
– agent/non-agent, IBM/3rd party
• Monitoring Service must consider upgrades from v6
• Monitoring Service must scale horizontally, and be continuously available
– Design for Failure
• Monitoring Service should be optimized for continuous delivery
• Embrace patterns proven in the cloud, and technologies proven in the cloud
– NoSQL data stores - Designed with horizontal scale from the beginning
– Open Source Technology with proven high scale adoption

15. © 2015 IBM Corporation 15
Version 8 Adoption Life Cycle for existing customers
Adopt APM v8 to extend
Monitoring of your new applications
while coexisting with your existing
ITM monitored environments
Upgrade your server infrastructure to
APM v8 and take advantage of TCO sa
vings and additional capabilities of th
e new server infrastructure but contin
ue to use ITM v6
Leverage APM v8 by upgrading
gradually to take advantage of its
new capabilities and complete
transition to APM

16. © 2015 IBM Corporation 16
Visualize and report on your
NEW applications with new v8
capabilities
You want to understand the
application performance your end
users are experiencing with real
user and synthetics capabilities
You have resource level
monitoring today for WAS Stack
in v6/7/8, and you want to add
APM transactions tracking or
deep dive
Resource monitoring for application
components not supported in v6/7.
Combine v8 and v6 monitoring data
in the same dashboard and reports
Pinpoint the real end user
experience of a browser based
application – from the browser
through the back end servers
Isolate performance bottlenecks in
applications that include MQ
and/or IIB. Resource monitoring,
transactions tracking, and deep dive
are supported with a single agent
3 Scenarios to EXTEND v6/7 with a v8 environment in 1Q:

17. © 2015 IBM Corporation 17
Application Performance Management on IBM Service Engage
EXPLORE
Interactive Live Demo
driven by scenarios
TRY
Free 30-day trial. Zero
to running solution in
less than 30 minutes
BUY
Buy the package that
suits your needs.
Choose from 3
persona-based
offerings
EXTEND
Extend and integrate
quickly with various
services, like event and
ticket management
LEARN
Screenshots, videos, blogs,
customer testimonials, and
other content to enable your
buying decision and to help
you once you get started
https://www.ibmserviceengage.com/application-monitoring/learn
or https://ibm.biz/BdE6Wx

18. © 2015 IBM Corporation 18