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1. DEFINING TEAM
SUCCESS (CHAPTER 2)
Presented
to
The Graduate School
Urdaneta City University
Professor: Dr. Edgar Olua
Presented
by
MATSY B. TUMACDANG-ALVANTO
(14 MAY 2016)

2. Learning Objectives
w What are the three criteria
used to define team
success?
w Why is team success more
than just completing the
task?
w What factors determine
whether a group has the right
set of people?
w In what types of tasks are
groups better than
individuals? Why?
Source: Group Dynamics for Teams by
Daniel Levi

3. Learning Objectives
w What are the important parts of
the group process?
w How does an organization
provide a supportive context
for teams?
w What are the characteristics of
successful teams?
w
w
Source: Group Dynamics for Teams by
Daniel Levi

4. I.Nature of Team Success
w Completing the task:
1.Management sees
success as defined as
performance of the task.
2.There are measurement
problems; one approach to
these problems is to
determine whether the
products or outputs of the
team are acceptable to the
owners, customers, and team
members (might not always
agree).
Source: Group Dynamics for Teams by
Daniel Levi

5. Nature of Team Success
3.Advantages and
Disadvantages:
w a. Sometimes there are
disadvantages because time
is wasted in developing the
team instead of focusing on
the task.
w b. Sometimes there are
advantages, which show up
when unforeseen problems
arise and when the team will
work together on future tasks
w
Source: Group Dynamics for Teams by
Daniel Levi

6. ii. Maintaining Social
Relations
w 1. A successful team performs
its task and then is better
able to perform the next task
assigned to it. This is the
social relations, group
maintenance, or viability
aspect of team work. A team
must have good internal
social relations, in order to
help encourage participants
to want to work in the team in
the future.
Source: Group Dynamics for Teams by
Daniel Levi

7. ii. Maintaining Social
Relations
w 2.Team needs social relations:
w a.Cohesion comes from the
emotional ties that team
members have with each
other.
w b.Good communication
depends on understanding
and trust.
w c.The capabilities of the team
were lost at the end of the
project because of the
exclusive focus on the task.
w
Source: Group Dynamics for Teams by
Daniel Levi

8. iii. Individual Benefit
1.Team should be good for the
individual.
2.It should help to improve an
individual’s social or
interpersonal skills.
3.Should help to broaden an
employee’s skills and
knowledge and make him or her
better aware of the perspectives
of other disciplines.
Source: Group Dynamics for Teams by
Daniel Levi

9. iii.Individual Benefit
4.Help an employee’s career in
the organization.
5.Teamwork should be
reflected in the employee’s
performance evaluations.
6.Increases the amount of
social and emotional support
they receive.
7.Great learning experience.
Source: Group Dynamics for Teams by
Daniel Levi

10. iii.Individual Benefit
8.Team members share their
knowledge and expertise, as
they learn how to be good
team members, they also
develop communication,
organizational, and
management skills.
9.People in low social needs
will be less rewarded by
teamwork.
10.The learning benefits from
teamwork primarily come from
successful teams.
Source: Group Dynamics for Teams by
Daniel Levi

11. iii. Individual Benefit
11.If the team is
dysfunctional, it may teach
members to avoid working
on teams in the future.
12.The conflict between
individual and team
success is one of the major
unresolved problems with
teamwork in many
organizations.
Source: Group Dynamics for Teams by
Daniel Levi

12. II.Conditions For Team
Successi.Group Composition
1.The qualities that influence
performance:
a.The group must contain
people with the
knowledge,
skills and abilities that
match the requirements
of the task.
b.The group must have
members with the
authority to represent the
relevant parts of the
organization and the power
Source: Group Dynamics for Teams by
Daniel Levi

13. II.Conditions For Team
Success
to implement the
group’s decision.
c.The group’s
members
must have the
necessary
group process skills to
operate effectively.
w
Source: Group Dynamics for Teams by
Daniel Levi

14. ii.Characteristics of The
Task1.McGrath (1984)-system
that explains the different
types of tasks that teams
perform.Based on four
group goals—generate,
choose, negotiate, and
execute—with each goal
having two related
tasks.The eight tasks vary
along two dimensions:
cognitive-behavioral and
cooperation-conflict.
Source: Group Dynamics for Teams by
Daniel Levi

15. ii.Characteristics of The
Taskw 2.Steiner (1972)-system that explains the
different ways in which team members’
efforts can be combined. Task demands
along three dimensions divisible/unitary,
high rate of production (maximization)/high
quality solutions (optimization), combine
efforts of group members in different ways.
Added together, limited by the last member,
averaged, selected, or combined in any way
the group desires.There are different
combinations of the demands of the group
tasks.(See Table 2.2 in the book

16. iii.Group Process
1.Team members must be
able to combine their efforts
successfully.
2.The internal processes can
interfere with success.
3.Effective teams must
organize themselves to
perform their tasks, develop
social relations to support their
operations, and have leaders
who provide direction and
facilitate the teams’ operations.
Source: Group Dynamics for Teams by
Daniel Levi

17. iii.Group
Process
w4.Rather than
encouraging
performance, working
in a group might lead
to reduced effort by
individual members
(This problem is called
social loafing).
Source: Group Dynamics for Teams by
Daniel Levi

18. iv.Organizational
Context1.The organizational context
has a significant effect on
whether teams operate
successfully (Guzzo &
Dickson, 1996).
2.Teams are more likely to be
successful in organizations
that have supportive
organizational cultures.
3.There are a number of
organizational supports that
should be provided to teams
so as to help make them
function more effectively
(Hackman, 1990b).

19. iv. Organizational
Context
4.Teams perform better when
they have clear goals and well-
defined tasks.
5.Teams must have adequate
resources including financial,
staffing, and training support.
Reliable information is required
to make decisions, to
coordinate their efforts with
other parts of the
organizations, and to plan for
future changes. They also
need technical and group
process assistance.
Source: Group Dynamics for Teams by
Daniel Levi

20. iv. Organizational
Context
6.Requires efforts of both
team members and their
organizations.
7.A team needs feedback
on its performance and an
incentive to change.
8.An effective teams
requires feedback and
rewards from the
organization for good
performance.
Ref
Source: Group Dynamics for Teams by
Daniel Levi

21. III.Characteristics
Of Successful Teams
1.Clear direction and goals:
Teams need goals to focus
their efforts and evaluate their
performance.
2.Good leadership: Leaders
are needed to help manage
the internal and external
relations of teams and to orient
teams toward their goals.
Source: Group Dynamics for Teams by
Daniel Levi

22. III.Characteristics Of
Successful Teams
3.Tasks that are suited for
teamwork: Tasks should be
complex, important, and
challenging so that they
require the integrated efforts of
team members and are not
capable of being performed by
individuals.
Source: Group Dynamics for Teams by
Daniel Levi

23. III.Characteristics
Of Successful Teams
w 4.Necessary resources to
perform the jobs: The
resources that teams need
include both material
resources and training and
personnel resources.
w 5.Supportive organizational
environment: Organizations
must give sufficient power
and authority to allow team
members to make and
implement their direction.
w
w Source: Group Dynamics for Teams by
Daniel Levi

24. III.Characteristics Of
Successful Teams
ii.Levi and1.Evaluation and
rewards: Teams need fair and
objective criteria for evaluation,
team members’ performance
evaluations should relate to
their contributions to their
teams, and members should
be rewarded when their teams
are successful.
2.Social relations: Teams need
training social skills so that
they can resolve internal
conflicts and function
smoothly.
Slem (1995)-five factors:
Source: Group Dynamics for Teams by
Daniel Levi

25. III.Characteristics Of
Successful Teams
3.Organizational support:
Management, the
organizational system, and the
organizational culture must
support the use of teams.
4.Task characteristics: Teams
need clear direction and goals,
tasks that are appropriate for
teamwork, and work that is
challenging and important.
5.Leadership: Leaders need to
facilitate teams’ interactions
and provide assistance to teams
when problems occur.
Source: Group Dynamics for Teams by Daniel LeviSource: Group Dynamics for Teams by Daniel Levi

26. III.Characteristics Of
Successful Teams
iii.Larson and La Fasto (1989)
are experts in group
communication.Found that the
following are important
success factors:
1.Clear goals with
standards of excellence
2.Principled leadership
3.External support and
recognition
Source: Group Dynamics for Teams by
Daniel Levi

27. III.Characteristics Of
Successful Teams
4.Results-oriented structure
5.Competent team
members
6.Unified commitment
7.Collaborative climate
Source: Group Dynamics for Teams by
Daniel Levi

28. III.Characteristics Of
Successful Teams
wiv.Katzenbach and Smith
(1993) are
management experts
who studied upper
level management
teams primarily in large
organizations.
Source: Group Dynamics for Teams by
Daniel Levi

29. III.Characteristics Of
Successful Teams
v.Cohen and Bailey
(1997) conducted a
meta-analysis of work
teams during the
1990s.They found that
factors of success are
different for production,
professional, and
managerial teams.
Source: Group Dynamics for Teams by
Daniel Levi

30. THE END
Matsy B. Tumacdang
(Reporter)
14 May 2016)
Matsy B. Tumacdang
(Reporter)
14 May 2016)
Thank you!