Urology San Antonio implemented an EHR and practice management system from McKesson to address plateauing revenues and rising costs. Within 10 months, the practice recouped its investment and began seeing annual savings of $150,000 in transcription, $144,000 in labor, and $40,000 in supplies, along with $360,000 more in annual revenue from better coding. Physicians improved documentation and patient throughput without compromising care. The integrated McKesson system provided efficiencies across scheduling, billing, and records access that strengthened the practice's financial outlook.
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Urology San Antonio Realizes a Dramatic Return on Investment with EHR Solution
1. Case Study
Urology San Antonio
At a Glance
Realizes a Dramatic Return on Investment
Organization
with EHR Solution
Urology San Antonio With revenues hitting a plateau, Partner® Patient Records, Practice
San Antonio, Texas Urology San Antonio boldly Partner® Appointment Scheduler
– 25 physicians implemented an electronic and Practice Partner® Medical Billing
– Six clinical offices health record (EHR) and practice modules. (Practice Partner version
management system. As a result, 9.3 from McKesson is a CCHIT
– One surgery center the practice increased revenue CertifiedSM product for CCHIT
– Centralized business office by raising patient throughput, Ambulatory EHR 2008 and CCHIT
captured missed charges by Child Health 2008. For other Practice
Solution Spotlight optimizing medical coding, and Partner certified solutions, please
cut costs drastically by eliminating visit www.cchit.org.) “The Practice
– Practice Partner® Appointment paper processes and reliance on Partner system has the power and
Scheduler transcription services. Urology flexibility necessary to accommodate
– Practice Partner® Medical Billing San Antonio broke even on its our multisite clinic and a proven track
– Practice Partner® Patient Records investment 10 months after go-live record of installations in offices
and improved its financial outlook similar to ours,” explains COO
and quality of patient care. Michael Dermer.
Critical Issues
– Maintaining and improving Challenge The clinic chose a phased
profitability When the physicians of Urology implementation and devoted
San Antonio met to discuss their almost five months to system
– Reducing costs associated with planning and installation. Initially,
paper charts and paper-driven practice’s future financial status,
they concluded that they needed the group went live with the
processes Practice Partner Patient Records
to cut costs and enhance existing
– Improving coding accuracy revenue streams to maintain or application, using one site as a trial.
– Enhancing clinical efficiency, improve profitability. The practice The 17 remaining offices followed
patient care and service decided to meet this goal by suit a month later.
implementing an EHR solution.
Although a significant investment The physicians and staff at Urology
Results in human and financial capital San Antonio first worked to train
– $150,000 annual savings would be required, the group users and to create Practice Partner
in transcription costs realized that an EHR system Patient Records customized
would boost productivity and templates. The group steadily
– $144,000 annual savings became proficient using the software.
in labor costs yield positive long-term financial
benefits.
– $40,000 annual savings Results
in paper supplies costs Answer Urology San Antonio quickly
– $360,000 annual revenue After evaluating EHR packages experienced the benefits of its
increase resulting from from several vendors, Urology investment. “After the first three
coding efficiencies San Antonio chose an integrated to four months, we were seeing a
– Increased daily visits EHR and practice management substantial and consistent increase
system — McKesson’s Practice in patients — without compromising
Partner® system, featuring Practice our quality of care,” notes
Dr. Clayton Hudnall, lead physician.