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1/11/2010




               MeTA Multi Stakeholder Processes
                  Workshop for MeTA pilot Countries
              Ghana, Jordan, Kyrgyzstan, Peru, Philippines, Uganda, Zambia


  1. Introduction Stakeholder collaboration framework


Simone van Vugt/ Karen Verhoosel
Wageningen UR Centre for Development Innovation
January 2010




    “It is impossible to solve today’s
    problems by thinking the way we
    thought when we created the
    problems”

                                                 Albert Einstein




                                                                                  1
1/11/2010




What is stakeholder collaboration



  A process of interactive learning and empowerment
  that enables stakeholders with common goal to be
  collectively innovative and resilient when faced with
  emerging risks, crises and opportunities of a
  complex and changing environment.




Other Terminology

  Social learning
  Dialogue
  Transition processes
  Interactive policy making
  Participation
  Citizen engagement
  Learning alliances
  Collaborative action




                                                               2
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Brainstorm




  Try to define 3 5 key characteristics of a Multi
  stakeholder process




Characteristics of a ‘MSP’




                                                          3
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Reasons for stakeholder collaboration
 Ethical
    Peoples rights to influence decisions that affect their lives
 Political
    Power differences require engagement for change
 Pragmatic
    Knowledge and commitment of different groups is needed
    for effective change
 Systemic
    For learning and resilience in complex and rapidly
    changing environments distributed and decentralized,
    rather than hierarchical, decision making is needed




No Silver Bullet

  Common goal is necessary
  Power dynamics are complex
  Time consuming
  Require new capacities
  May lack necessary power
  Can be ‘captured’ and marginalise weak groups
  Need to integrate with government processes




                                                                         4
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Stakeholder collaboration Framework
                                 Adaptive
                  Initiating     Planning

                                Reflexive
                               Monitoring

                               Collaborative
                                  Action
                               Core Process

                                Learning
                                Dynamics
        Institutional                                           Interpersonal
         Innovation                                               Capacities
                          Dynamics of Change


                        Theoretical Assumptions




                                                           Adaptive
                                            Initiating     Planning

                                                         Reflexive
                                                         Monitoring

                                                         Collaborative
                                                            Action
                                                         Core Process

                                                          Learning
                                                          Dynamics
                                  Institutional                             Interpersonal
                                   Innovation                                 Capacities
                                                    Dynamics of Change


                                                  Theoretical Assumptions


 Theoretical Assumptions




                                                                                                 5
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Theoretical assumptions

Overarching concepts:
  Paradigms
  Participation
  Human motivation and action
  Cognition and learning (organisational learning)
  Governance and democracy
  Power, social change, conflict and negotiation
  Systems thinking (complexity, chaos)




Paradigms: the depth of assumptions

                             What we see in terms of
                             actions and how decision
                             making takes place

                             That which directly influences
                             decision making


                             Deep drivers of our
                             behavior and the choices
                             that we make




                                                                   6
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Exercise




  Dance floor!




From Paradigms to Practice
                              Paradigm
 An overarching framework of beliefs, assumptions and approaches that
 shape how individuals, organisations or societies behave and respond to
                       problems and opportunities



                            Methodology
  A coherent and logical approach or process for undertaking particular
              types of tasks or solving particular problems


                Tools, Methods and Techniques
    The specific ways of completing micro level tasks that add up to a
                             methodology




                                                                                7
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Assumptions about Governance




Systems thinking



    Brings a holistic and interdisciplinary perspective to
    complex problems

    Is about the methodologies and approaches that can
    be used to better understand the internal dynamics
    and interactions of complex social and physical
    systems
Further Reading: Peter Senge – Fifth Discipline




                                                                  8
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                                                 Adaptive
                                  Initiating     Planning

                                               Reflexive
                                               Monitoring

                                               Collaborative
                                                  Action
                                               Core Process

                                                Learning
                                                Dynamics
                        Institutional                             Interpersonal
                         Innovation                                 Capacities
                                          Dynamics of Change


                                        Theoretical Assumptions


  Institutional Innovation




Institutional Innovation




 What are institutions?
 How do institutions influence MSPs and vice versa?




                                                                                       9
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Institutions
  Understood as the ‘rules of the game’ that make
  ordered social life possible.

  Examples of institutions:
    Language                        Taxation
    Currency                        Education system
    Marriage                        Laws
    Religion
                                    Policies
    Property rights




Difference Organisations Institutions

  Organisations:
     structures that have been created to take advantage of
     the opportunities for action provided by existing
     institutions, or to implement new institutions such as laws
     and regulations.
  Institutions:
     the rules, organisations and social norms that facilitate
     human and organisational action. As such institutions are
     essential in determining efficient, sustainable and
     equitable development outcomes since their functioning
     helps in creating trust and confidence in joint potential.




                                                                       10
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Institutions
                           Meaning
                        Beliefs, norms and
                              values
                         Frameworks for
                          understanding


   Organizations and                                                  Mandates, policies
       networks                                                        and strategies
  Formal and informal                                              Formal and informal
     relationships                                                        rules

  Association                                                                       Control
                        Functions, products
                           and services
                         Regular practices
                          and behaviours
                              Action




                                                        Adaptive
                                         Initiating     Planning

                                                      Reflexive
                                                      Monitoring

                                                      Collaborative
                                                         Action
                                                      Core Process

                                                       Learning
                                                       Dynamics
                               Institutional                              Interpersonal
                                Innovation                                  Capacities
                                                 Dynamics of Change


                                               Theoretical Assumptions


    Learning Dynamics




                                                                                                  11
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Learning Dynamics




 What learning takes place?
 What levels?
 What tools for learning and interaction can you use
 in MSPs?




Exercise




 Blindfold!




                                                           12
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Social / Societal Learning and MSPs

 Social / Societal Learning = facilitated social
 (institutional) change based on collective learning
 processes, democratic participation and
 empowerment
       Social / Societal Learning

                                      MSPs contribute to
    Organizational / Group Learning    Social / Societal
                                          Learning
          Individual Learning




     Collaborative Experiential Learning ( Kolb)




                                                               13
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Triple loop learning


1.   Are we doing things right?

2.   Are we doing the right things?

3.   How do we know what is right?




Triple loop learning




                                          14
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Methodologies

  Participatory (rural) appraisal
  Stakeholder analysis
  Soft systems methodology
  Logical framework approach
  Open space technology
  Scenario analysis




Tools




                                        15
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         Multi stakeholder process and spaces


                                     Learning                   Learning
                                     activities                 activities




                                   Supporting                  Supporting
                                   projects                    projects

                                                  MSP space

              Other surrounding spaces affecting our MSP space




General Flow of MSP
                                Diverge            Emerge             Converge

                                Sensing:
                                                                  Realizing:
    Convening a              Uncovering current
    microcosm                 reality through                Enacting a new reality
                               transforming               through transforming action
      One-to-one
      meetings                   perception                How are we going to do it?      Institutionalizing

                                                                                          Influencing
        Panel                What´s happening?
                                                                                          policies and
        experts and                               Presencing:                             influential actors
        seminars
                                          Uncovering shared purpose                  Piloting and
           MS dialogue                     through transforming self                 prototyping
           sessions                                and will                      Planning for
                  Learning                                                       Action-learning
                                             What is that has to be
                  trips
                                                  changed?
                                       Innovation
Scharmer and Jaworski                  retreats          Context
                                                         immersions
                                            MS dialogue
                                            sessions    Future scenarios




                                                                                                                    16
1/11/2010




                                                  Adaptive
                                   Initiating     Planning
   Interpersonal                                Reflexive
                                                Monitoring

   Capacities                                   Collaborative
                                                   Action
                                                Core Process

                                                 Learning
                                                 Dynamics
                         Institutional                             Interpersonal
                          Innovation                                 Capacities
                                           Dynamics of Change


                                         Theoretical Assumptions




Interpersonal Capacities


  Self esteem and self awareness
  Interpersonal communication / Dialogue
  Leadership competence
  Facilitation / process competence
  Team / Group dynamics
  Conflict management




                                                                                       17
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Process Model


                      Adaptive Planning
   Initiating
                             Reflective
                             Monitoring

                           Collaborative
                              Action




Conditions for Successful MSPs

   Clear mandates and legitimacy for the forum and process
   Appropriate forums and platforms
   Engagement of all key stakeholders
   Incentives for participation
   Transparency
   Integration with existing institutions and processes
   Clear scope and boundaries of the content
   Co ordination between different scales
   Effective facilitation and leadership
   Utilise a diversity of methodologies
   Establish and monitor performance questions and indicators




                                                                    18
1/11/2010




Thank you!
More information: guide to facilitate MSPs (in progress)




© Wageningen UR




                                                               19

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Introduction: Stakeholder collaboration framework

  • 1. 1/11/2010 MeTA Multi Stakeholder Processes Workshop for MeTA pilot Countries Ghana, Jordan, Kyrgyzstan, Peru, Philippines, Uganda, Zambia 1. Introduction Stakeholder collaboration framework Simone van Vugt/ Karen Verhoosel Wageningen UR Centre for Development Innovation January 2010 “It is impossible to solve today’s problems by thinking the way we thought when we created the problems” Albert Einstein 1
  • 2. 1/11/2010 What is stakeholder collaboration A process of interactive learning and empowerment that enables stakeholders with common goal to be collectively innovative and resilient when faced with emerging risks, crises and opportunities of a complex and changing environment. Other Terminology Social learning Dialogue Transition processes Interactive policy making Participation Citizen engagement Learning alliances Collaborative action 2
  • 3. 1/11/2010 Brainstorm Try to define 3 5 key characteristics of a Multi stakeholder process Characteristics of a ‘MSP’ 3
  • 4. 1/11/2010 Reasons for stakeholder collaboration Ethical Peoples rights to influence decisions that affect their lives Political Power differences require engagement for change Pragmatic Knowledge and commitment of different groups is needed for effective change Systemic For learning and resilience in complex and rapidly changing environments distributed and decentralized, rather than hierarchical, decision making is needed No Silver Bullet Common goal is necessary Power dynamics are complex Time consuming Require new capacities May lack necessary power Can be ‘captured’ and marginalise weak groups Need to integrate with government processes 4
  • 5. 1/11/2010 Stakeholder collaboration Framework Adaptive Initiating Planning Reflexive Monitoring Collaborative Action Core Process Learning Dynamics Institutional Interpersonal Innovation Capacities Dynamics of Change Theoretical Assumptions Adaptive Initiating Planning Reflexive Monitoring Collaborative Action Core Process Learning Dynamics Institutional Interpersonal Innovation Capacities Dynamics of Change Theoretical Assumptions Theoretical Assumptions 5
  • 6. 1/11/2010 Theoretical assumptions Overarching concepts: Paradigms Participation Human motivation and action Cognition and learning (organisational learning) Governance and democracy Power, social change, conflict and negotiation Systems thinking (complexity, chaos) Paradigms: the depth of assumptions What we see in terms of actions and how decision making takes place That which directly influences decision making Deep drivers of our behavior and the choices that we make 6
  • 7. 1/11/2010 Exercise Dance floor! From Paradigms to Practice Paradigm An overarching framework of beliefs, assumptions and approaches that shape how individuals, organisations or societies behave and respond to problems and opportunities Methodology A coherent and logical approach or process for undertaking particular types of tasks or solving particular problems Tools, Methods and Techniques The specific ways of completing micro level tasks that add up to a methodology 7
  • 8. 1/11/2010 Assumptions about Governance Systems thinking Brings a holistic and interdisciplinary perspective to complex problems Is about the methodologies and approaches that can be used to better understand the internal dynamics and interactions of complex social and physical systems Further Reading: Peter Senge – Fifth Discipline 8
  • 9. 1/11/2010 Adaptive Initiating Planning Reflexive Monitoring Collaborative Action Core Process Learning Dynamics Institutional Interpersonal Innovation Capacities Dynamics of Change Theoretical Assumptions Institutional Innovation Institutional Innovation What are institutions? How do institutions influence MSPs and vice versa? 9
  • 10. 1/11/2010 Institutions Understood as the ‘rules of the game’ that make ordered social life possible. Examples of institutions: Language Taxation Currency Education system Marriage Laws Religion Policies Property rights Difference Organisations Institutions Organisations: structures that have been created to take advantage of the opportunities for action provided by existing institutions, or to implement new institutions such as laws and regulations. Institutions: the rules, organisations and social norms that facilitate human and organisational action. As such institutions are essential in determining efficient, sustainable and equitable development outcomes since their functioning helps in creating trust and confidence in joint potential. 10
  • 11. 1/11/2010 Institutions Meaning Beliefs, norms and values Frameworks for understanding Organizations and Mandates, policies networks and strategies Formal and informal Formal and informal relationships rules Association Control Functions, products and services Regular practices and behaviours Action Adaptive Initiating Planning Reflexive Monitoring Collaborative Action Core Process Learning Dynamics Institutional Interpersonal Innovation Capacities Dynamics of Change Theoretical Assumptions Learning Dynamics 11
  • 12. 1/11/2010 Learning Dynamics What learning takes place? What levels? What tools for learning and interaction can you use in MSPs? Exercise Blindfold! 12
  • 13. 1/11/2010 Social / Societal Learning and MSPs Social / Societal Learning = facilitated social (institutional) change based on collective learning processes, democratic participation and empowerment Social / Societal Learning MSPs contribute to Organizational / Group Learning Social / Societal Learning Individual Learning Collaborative Experiential Learning ( Kolb) 13
  • 14. 1/11/2010 Triple loop learning 1. Are we doing things right? 2. Are we doing the right things? 3. How do we know what is right? Triple loop learning 14
  • 15. 1/11/2010 Methodologies Participatory (rural) appraisal Stakeholder analysis Soft systems methodology Logical framework approach Open space technology Scenario analysis Tools 15
  • 16. 1/11/2010 Multi stakeholder process and spaces Learning Learning activities activities Supporting Supporting projects projects MSP space Other surrounding spaces affecting our MSP space General Flow of MSP Diverge Emerge Converge Sensing: Realizing: Convening a Uncovering current microcosm reality through Enacting a new reality transforming through transforming action One-to-one meetings perception How are we going to do it? Institutionalizing Influencing Panel What´s happening? policies and experts and Presencing: influential actors seminars Uncovering shared purpose Piloting and MS dialogue through transforming self prototyping sessions and will Planning for Learning Action-learning What is that has to be trips changed? Innovation Scharmer and Jaworski retreats Context immersions MS dialogue sessions Future scenarios 16
  • 17. 1/11/2010 Adaptive Initiating Planning Interpersonal Reflexive Monitoring Capacities Collaborative Action Core Process Learning Dynamics Institutional Interpersonal Innovation Capacities Dynamics of Change Theoretical Assumptions Interpersonal Capacities Self esteem and self awareness Interpersonal communication / Dialogue Leadership competence Facilitation / process competence Team / Group dynamics Conflict management 17
  • 18. 1/11/2010 Process Model Adaptive Planning Initiating Reflective Monitoring Collaborative Action Conditions for Successful MSPs Clear mandates and legitimacy for the forum and process Appropriate forums and platforms Engagement of all key stakeholders Incentives for participation Transparency Integration with existing institutions and processes Clear scope and boundaries of the content Co ordination between different scales Effective facilitation and leadership Utilise a diversity of methodologies Establish and monitor performance questions and indicators 18
  • 19. 1/11/2010 Thank you! More information: guide to facilitate MSPs (in progress) © Wageningen UR 19