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MAKING SPONSORSHIP PAY – HOW CAN WE HELP?
The role of Research in Sponsorship as a Marketing Tool.


  Prepared for:   MediaCom Engage Conference
                  10 May 2012



  Presented by:   Richard Brinkman
                  Head of KantarSport




                                                     1
RESEARCH IN SPORT : WHAT IS IT GOOD FOR?
IT MUST BE ACTIONABLE AND UNDERSTANDABLE
RESEARCH IN SPORT : WHY DO YOU WANT TO DO IT?
YOU HAVE TO BE BRAVE
THE GLOBAL RECESSION HAS SEEN A SLOW DOWN IN
         MARKETING SPEND…
                                        Global Marketing Spend




Source: GroupM – This Year, Next Year
…WHILST SPONSORSHIP REMAINS IN GOOD HEALTH

                                        Global Sponsorship Spend   Up 88%




Source: GroupM – This Year, Next Year
CONSUMERS WITH LESS CASH IN THEIR POCKETS ARE
    STAYING HOME AND WATCHING MORE TV AND MORE SPORT
                          Average Daily Hours of TV - UK




Source: BARB/Infosys TV
TV STILL LIES AT THE HEART OF MEDIA CONSUMPTION, BUT
       FOR HOW LONG?
                                                      Daily Reach of Devices - UK
                           57% of mobile phone use takes
                         place concurrently with other media
                          activity and 62% for computer use




Source: OFCOM CMR 2010
LET’S NOT WRITE OFF TRADITIONAL MEDIA JUST YET
More people read newspapers than are connected to the web


Total newspaper readership 1,900,000,000 per day

540,000,000 newspapers sold every day


Global paid-for circulation up 1.3 % year-on-year, 8.8% over 5 years


Newspapers reach 41% more adults than the world wide web


Twitter used by 1.9% of UK population
TIME SHIFTED VIEWING MEANS IT IS HARDER THAN EVER TO
        REACH YOUR TARGET MARKET THROUGH TRADITIONAL
        MEANS – DOESN’T IT?
       Alongside the challenges already confronting brands is the growth in time
       shifted viewing.


       The development of services such as TiVo and Sky + have further blunted
       the power of traditional TV advertising.


       But Sport is less vulnerable to the effects of time shifted viewing,
       particularly live content.


       15.1% of all viewing in Sky + homes is now time shifted. Sports content is
       amongst the least time shifted programming (particularly amongst highly
       rated programming).
                                        Proportion of Coverage Time Shifted (Sep ‘11)
       16.7%
                 14.5%

                           10.1%       9.9%
                                                  7.5%       7%        6.9%
                                                                               5.7%     5.6%   5.1%
                                                                                                      4.0%




Source: BARB
SO….
CHALLENGING!!


 Its difficult – Emotional into rational.

 Its big – and getting bigger!

 Its scary – Accountability and Planning

 Its dynamic – changing and evolving

 Its increasingly global

 Its 2-paced – traditional media driven but experienced live and in real time too
SO….
IT’S A BIT OF AN ANIMAL!!
WHAT TO DO ?
DEPENDS ON WHAT YOU WANT OUT BUT DON’T….
KEEP IT SIMPLE
ADAPT TO YOUR OBJECTIVES
                                                 • TV, Press, Online Monitoring
                                  Multimedia
                                  Monitoring &   • SportsI – Advanced image recognition brand
                                   Evaluation    exposure monitoring
                                                 • Advice and Recommendations to maximise
                   Media Output
                                                 exposure
                                    Audience     • Viewing trends
                                    Analysis     • Global comparisons
                                                 • Analysis of sport vs.. other content
                                                 • InfoSys


                                                 •Sportscope: continuously tracking sports
                                   Syndicated    properties followed
                                    tracking     • Impact of sponsorship
                                    surveys      • Media touch points
Commercial Sport    Consumer                     • Multi country
  Programmes        Outcomes
                                                 • Specific event based studies – i.e. Olympics
                                     Custom      • Market size and structure
                                     Market      • Market segmentation
                                    Research     • Usage and attitude
                                                 • NPD and pricing research

                                                 • TGI – Lifestyle, products, media plan
                                    Specialist   • TRI*M – Hospitality and spectator experience
                                  Techniques &   • BGI – the “equity” in a sport, how attached
                                     Tools       are people
                                                 • NeedScope – matching values, assessing
                                                 “fit”
FUNDAMENTAL MODEL OF OBJECTIVES
WHO SHOULD DO WHAT?

                    What is the ROI?

                        How can we make it work harder?

                             What attitudes and behaviours are we driving?

                                 What’s the media value for what we got?


                                       What should we pay?


                                             What should we sponsor?




                                                                   14
THE THORNY ISSUE OF MEDIA VALUE
CONSISTENCY ACROSS TV, PRESS & ONLINE




                    KantarSport
IT IS BECOMING MORE IMPORTANT NOT LESS
EVERY PARTNERSHIP NEEDS NEGOTIATING


 Consistent language understood functionally and globally

 Useful for establishing KPIs

 Informative around efficient implementation

 Worthwhile part of the story (not the whole story)

 Its about people not technology

 Make sure its understandable, robust, variable minimal and actionable
1
TRACKING SPONSORSHIP IMPACT




                              17
SPORTSCOPE : CONSUMER TRACKING STUDY
WHAT DOES IT DO? MORE THAN JUST A 500 PERSON AWARENESS SNAPSHOT
 Profiles consumers who follow different sports. Segments fans based on their level
of attachment to a sport.

 Establishes levels of awareness generated from brands’ sports sponsorship and
the affinity to those brands involved.

 Tracks trends in sports consumption and spend throughout the year.

 Facilitates comparisons between sports and competitive brands based on different
target groups – a comparable measure between different activity.

 Measures the equity that lies within individual sports, key competitions, clubs and
individuals.

 Enables governing bodies, rights owners and clubs to understand key metrics
about their supporters.

 Allows sponsors to see which sports, clubs and competitions can offer them the
best ROI through understanding comparable awareness and disposition measures.
SPORTSCOPE : CONSUMER TRACKING STUDY
HOW DOES IT DO IT?
 A monthly on-line survey to a rolling panel of 1000 nationally representative adults.

 Run in UK, France, Italy, Germany, Spain, USA, Russia, China, Brazil, Australia.

 Core module asking about media consumption of sports, spend on sports and
commitment to particular sports runs every month.

 This is augmented by specific modules going into more depth about particular
sports and brands within those sports on differing frequencies.

 So there are 12 football modules, 3 F1 modules, 2 rugby, tennis, golf, horse-racing,
skiing modules etc per year. Covering 20 sports in all.

 More bespoke client questions and other sports (ie basketball) can be added at
additional cost.

 Additional countries can also easily be added at additional cost.
SPORTSCOPE
QUESTIONNAIRE FOR CORE & F1 MODULE
                   • Interaction with individual sports – watch, read, listen, play
                   • Degree of commitment to each sport followed – segmentation
 Sport & Leisure   • Where sport fits into leisure activities
                   • Equity of each individual sport
                   • Spend on leisure and sport’s share of wallet



                   • Importance of F1 amongst other Sports and MotorSports
                   • Races interested in attendance / watching
       F1          • Team / Driver followed
                   • Detailed analysis about how people follow F1




                   • Sponsorship association with F1, trackside and teams (spontaneous & prompted)
  Brands in F1     • Sponsor brand awareness, affinity, usage & consideration




                   • Age, Gender, Social Class
                   • Region
 Demographics      • Household size
                   •Other demographics and lifestyle are available on request
OUR APPROACH TO SPONSORSHIP MEASUREMENT
ANALYSIS: BRAND BEHAVIOUR

                                             This can be visualized in a simple pyramid…
                                             few people aware, but impact on those few
                                                               is great.



                   25% of those aware of the                    12
                   sponsorship consider the brand
                                                                25
                   60% of those who consider are likely
                   to buy                                       60




        Movement through the impact funnel highlights the
          impact the sponsorship is having on a target.




                                                                                    21
IMPACT OF SPONSORSHIP BY BRAND
AUDI AND NIKE CONVERTING A NICHE GROUP WHILE AON’S GREATER
AWARENESS NOT YET TRANSLATING TO CONSIDERATION
                            Audi                 AON


                   Aware    15       Aware       42

  Movement
                 Consider   55     Consider      11
  along the
impact chain
 determines       Engage    75      Engage       86
  the shape
and provides
 diagnostics                AIG                 Nike
    on the
 strengths &       Aware    34       Aware       16
weaknesses
    of your
                 Consider   28     Consider      70
sponsorship

                  Engage    71      Engage      100


   KantarSport
IMPACT OF SPONSORSHIP OVER TIME
         AFTER THE TOURNAMENT THE PROPENSITY TO ENGAGE WITH THE COCA
         COLA WAS LOWER BUT THE CONSIDERATION SET WAS MUCH HIGHER

                      During World Cup           After World Cup
                             %                          %




                                                       60
             Aware           40                        38
IMPACT




                                                       25
           Consider          60                        92



            Engage                                     12
                             86                        59




                                         TIME
IMPACT OF SPONSORSHIP BY SEGMENT
         MOVEMENT ALONG THE IMPACT CHAIN CAN BE DIFFERENT DEPENDING ON
         YOUR COMMITMENT LEVEL, WHICH PROVIDES FURTHER DIAGNOSTICS ON
         THE STRENGTHS & WEAKNESSES OF YOUR SPONSORSHIP

                      Strongly Attached   Attached   Divided   Unattached
                              %               %         %          %




             Aware
                            40               40        20          5
IMPACT




           Consider                          15                    25
                            50                         30




            Engage          60               45        40          60


                                                               Example data
                                                                  only

                                             ATTACHMENT
2
COMBINED WITH THE POWER OF TGI




                                 25
SPORTSCOPE TGI
EXAMPLE INSIGHTS

                        UCL fans are 44% more
                         likely to drink draught     UEL fans are 17% more
                                   lager              likely to drive a people
                      (as against 33% for football             carrier
                                    fans)




                                                     UEL fans are 25% more
                         UCL fans are 40% more
                                                      likely to have a games
                       likely to have a Blackberry
                                                          console at home




Source: Sportscope TGI 2011



                                                                                 26
SPORTSCOPE TGI
EXAMPLE INSIGHTS


          Golf fans are 29% more     Horse racing fans are 27%
           likely to have a bank     less likely to have a bank
             account with RBS           account with RBS




         Golf fans are 54% more      Horse racing fans are 35%
      likely to earn over £50k per    more likely to earn over
                   year                    £50k per year

Source: Sportscope TGI 2011



                                                                  27
SKIING IS A FAIRLY NICHE SPORT IN GB AND SUFFERS FROM A
HIGH LEVEL OF COMPETITION FOR FAN ATTENTION
SKIING LANDSCAPE


5.5% of GB adults (2.6m adults)
follow skiing
                                  On average skiing followers, follow

                                  7.7 sports. Higher than the average
                                  for all sports fans which is   3.3
 Skiing followers also follow:

 Formula 1 (59%)
 Athletics (57%)
 Tennis (53%)
 Football (53%)
FOOTBALL FOLLOWING BY COMPETITION
  THREE QUARTERS OF FOOTBALL FANS FOLLOW THE UCL. WHEN USING TGI
  DATA UCL AND UEL WILL LARGELY REFLECT THE WIDER FOOTBALL FAN BASE .
  SPORTSCOPE TGI SEGMENTS FOLLOWERS BASED ON THEIR ATTACHMENT TO
  THE COMPETITION




                                                            Sportscope TGI
                        TGI
                                                            UCL Followers
Source: TGI 2011                                            Source: Sportscope TGI 2011




                                                                                29
PROFILE OF CARLING CUP FANS
SPORTSCOPE TGI SEGMENTS FANS BASED ON ATTACHMENT TO THE
COMPETITION ALLOWING MORE DETAILED ANALYSIS OF THE FANBASE




                                     Attached Fans are the most
                                     desirable target for a sponsor
                                     partner
                                     •More engaged with the sporting
                                     property
                                     •Tune in to communications about
                                     the property
                                     •More exposed to sponsors
                                     •More affinity with sponsors and
                                     what they are trying to do




                                                                        30
KEY BRAND UPLIFTS
SIGNIFICANT DIFFERENCE AMONGST ATTACHED CARLING CUP FANS




                                                           31
3
THE FUTURE




             32
WHAT IS GOING TO HAPPEN?
COLLABORATION THE KEY THEME

 The industry gets the research it deserves – less than 1.5% of total sponsorship
spend goes back into R&D.

 Concentration on measuring what makes sponsorship attractive vs other media –
ability to start a more personal and interesting dialogue.

 Use of dual screen/media – online and social media behaviour driven by traditional
media.

 Online behaviour and habits, scale and proliferation of content grabbed and shared
by individuals.

 Getting the correct basis for your dialogue – “fit” – TNS NeedScope.

 The live experience – stakeholder management tool such as TRI*M.

 A less confrontational view between rights holders and brands – share costs.

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Richard Brinkman - Kantar Sport

  • 1. MAKING SPONSORSHIP PAY – HOW CAN WE HELP? The role of Research in Sponsorship as a Marketing Tool. Prepared for: MediaCom Engage Conference 10 May 2012 Presented by: Richard Brinkman Head of KantarSport 1
  • 2. RESEARCH IN SPORT : WHAT IS IT GOOD FOR? IT MUST BE ACTIONABLE AND UNDERSTANDABLE
  • 3. RESEARCH IN SPORT : WHY DO YOU WANT TO DO IT? YOU HAVE TO BE BRAVE
  • 4. THE GLOBAL RECESSION HAS SEEN A SLOW DOWN IN MARKETING SPEND… Global Marketing Spend Source: GroupM – This Year, Next Year
  • 5. …WHILST SPONSORSHIP REMAINS IN GOOD HEALTH Global Sponsorship Spend Up 88% Source: GroupM – This Year, Next Year
  • 6. CONSUMERS WITH LESS CASH IN THEIR POCKETS ARE STAYING HOME AND WATCHING MORE TV AND MORE SPORT Average Daily Hours of TV - UK Source: BARB/Infosys TV
  • 7. TV STILL LIES AT THE HEART OF MEDIA CONSUMPTION, BUT FOR HOW LONG? Daily Reach of Devices - UK 57% of mobile phone use takes place concurrently with other media activity and 62% for computer use Source: OFCOM CMR 2010
  • 8. LET’S NOT WRITE OFF TRADITIONAL MEDIA JUST YET More people read newspapers than are connected to the web Total newspaper readership 1,900,000,000 per day 540,000,000 newspapers sold every day Global paid-for circulation up 1.3 % year-on-year, 8.8% over 5 years Newspapers reach 41% more adults than the world wide web Twitter used by 1.9% of UK population
  • 9. TIME SHIFTED VIEWING MEANS IT IS HARDER THAN EVER TO REACH YOUR TARGET MARKET THROUGH TRADITIONAL MEANS – DOESN’T IT? Alongside the challenges already confronting brands is the growth in time shifted viewing. The development of services such as TiVo and Sky + have further blunted the power of traditional TV advertising. But Sport is less vulnerable to the effects of time shifted viewing, particularly live content. 15.1% of all viewing in Sky + homes is now time shifted. Sports content is amongst the least time shifted programming (particularly amongst highly rated programming). Proportion of Coverage Time Shifted (Sep ‘11) 16.7% 14.5% 10.1% 9.9% 7.5% 7% 6.9% 5.7% 5.6% 5.1% 4.0% Source: BARB
  • 10. SO…. CHALLENGING!!  Its difficult – Emotional into rational.  Its big – and getting bigger!  Its scary – Accountability and Planning  Its dynamic – changing and evolving  Its increasingly global  Its 2-paced – traditional media driven but experienced live and in real time too
  • 11. SO…. IT’S A BIT OF AN ANIMAL!!
  • 12. WHAT TO DO ? DEPENDS ON WHAT YOU WANT OUT BUT DON’T….
  • 13. KEEP IT SIMPLE ADAPT TO YOUR OBJECTIVES • TV, Press, Online Monitoring Multimedia Monitoring & • SportsI – Advanced image recognition brand Evaluation exposure monitoring • Advice and Recommendations to maximise Media Output exposure Audience • Viewing trends Analysis • Global comparisons • Analysis of sport vs.. other content • InfoSys •Sportscope: continuously tracking sports Syndicated properties followed tracking • Impact of sponsorship surveys • Media touch points Commercial Sport Consumer • Multi country Programmes Outcomes • Specific event based studies – i.e. Olympics Custom • Market size and structure Market • Market segmentation Research • Usage and attitude • NPD and pricing research • TGI – Lifestyle, products, media plan Specialist • TRI*M – Hospitality and spectator experience Techniques & • BGI – the “equity” in a sport, how attached Tools are people • NeedScope – matching values, assessing “fit”
  • 14. FUNDAMENTAL MODEL OF OBJECTIVES WHO SHOULD DO WHAT? What is the ROI? How can we make it work harder? What attitudes and behaviours are we driving? What’s the media value for what we got? What should we pay? What should we sponsor? 14
  • 15. THE THORNY ISSUE OF MEDIA VALUE CONSISTENCY ACROSS TV, PRESS & ONLINE KantarSport
  • 16. IT IS BECOMING MORE IMPORTANT NOT LESS EVERY PARTNERSHIP NEEDS NEGOTIATING  Consistent language understood functionally and globally  Useful for establishing KPIs  Informative around efficient implementation  Worthwhile part of the story (not the whole story)  Its about people not technology  Make sure its understandable, robust, variable minimal and actionable
  • 18. SPORTSCOPE : CONSUMER TRACKING STUDY WHAT DOES IT DO? MORE THAN JUST A 500 PERSON AWARENESS SNAPSHOT  Profiles consumers who follow different sports. Segments fans based on their level of attachment to a sport.  Establishes levels of awareness generated from brands’ sports sponsorship and the affinity to those brands involved.  Tracks trends in sports consumption and spend throughout the year.  Facilitates comparisons between sports and competitive brands based on different target groups – a comparable measure between different activity.  Measures the equity that lies within individual sports, key competitions, clubs and individuals.  Enables governing bodies, rights owners and clubs to understand key metrics about their supporters.  Allows sponsors to see which sports, clubs and competitions can offer them the best ROI through understanding comparable awareness and disposition measures.
  • 19. SPORTSCOPE : CONSUMER TRACKING STUDY HOW DOES IT DO IT?  A monthly on-line survey to a rolling panel of 1000 nationally representative adults.  Run in UK, France, Italy, Germany, Spain, USA, Russia, China, Brazil, Australia.  Core module asking about media consumption of sports, spend on sports and commitment to particular sports runs every month.  This is augmented by specific modules going into more depth about particular sports and brands within those sports on differing frequencies.  So there are 12 football modules, 3 F1 modules, 2 rugby, tennis, golf, horse-racing, skiing modules etc per year. Covering 20 sports in all.  More bespoke client questions and other sports (ie basketball) can be added at additional cost.  Additional countries can also easily be added at additional cost.
  • 20. SPORTSCOPE QUESTIONNAIRE FOR CORE & F1 MODULE • Interaction with individual sports – watch, read, listen, play • Degree of commitment to each sport followed – segmentation Sport & Leisure • Where sport fits into leisure activities • Equity of each individual sport • Spend on leisure and sport’s share of wallet • Importance of F1 amongst other Sports and MotorSports • Races interested in attendance / watching F1 • Team / Driver followed • Detailed analysis about how people follow F1 • Sponsorship association with F1, trackside and teams (spontaneous & prompted) Brands in F1 • Sponsor brand awareness, affinity, usage & consideration • Age, Gender, Social Class • Region Demographics • Household size •Other demographics and lifestyle are available on request
  • 21. OUR APPROACH TO SPONSORSHIP MEASUREMENT ANALYSIS: BRAND BEHAVIOUR This can be visualized in a simple pyramid… few people aware, but impact on those few is great. 25% of those aware of the 12 sponsorship consider the brand 25 60% of those who consider are likely to buy 60 Movement through the impact funnel highlights the impact the sponsorship is having on a target. 21
  • 22. IMPACT OF SPONSORSHIP BY BRAND AUDI AND NIKE CONVERTING A NICHE GROUP WHILE AON’S GREATER AWARENESS NOT YET TRANSLATING TO CONSIDERATION Audi AON Aware 15 Aware 42 Movement Consider 55 Consider 11 along the impact chain determines Engage 75 Engage 86 the shape and provides diagnostics AIG Nike on the strengths & Aware 34 Aware 16 weaknesses of your Consider 28 Consider 70 sponsorship Engage 71 Engage 100 KantarSport
  • 23. IMPACT OF SPONSORSHIP OVER TIME AFTER THE TOURNAMENT THE PROPENSITY TO ENGAGE WITH THE COCA COLA WAS LOWER BUT THE CONSIDERATION SET WAS MUCH HIGHER During World Cup After World Cup % % 60 Aware 40 38 IMPACT 25 Consider 60 92 Engage 12 86 59 TIME
  • 24. IMPACT OF SPONSORSHIP BY SEGMENT MOVEMENT ALONG THE IMPACT CHAIN CAN BE DIFFERENT DEPENDING ON YOUR COMMITMENT LEVEL, WHICH PROVIDES FURTHER DIAGNOSTICS ON THE STRENGTHS & WEAKNESSES OF YOUR SPONSORSHIP Strongly Attached Attached Divided Unattached % % % % Aware 40 40 20 5 IMPACT Consider 15 25 50 30 Engage 60 45 40 60 Example data only ATTACHMENT
  • 25. 2 COMBINED WITH THE POWER OF TGI 25
  • 26. SPORTSCOPE TGI EXAMPLE INSIGHTS UCL fans are 44% more likely to drink draught UEL fans are 17% more lager likely to drive a people (as against 33% for football carrier fans) UEL fans are 25% more UCL fans are 40% more likely to have a games likely to have a Blackberry console at home Source: Sportscope TGI 2011 26
  • 27. SPORTSCOPE TGI EXAMPLE INSIGHTS Golf fans are 29% more Horse racing fans are 27% likely to have a bank less likely to have a bank account with RBS account with RBS Golf fans are 54% more Horse racing fans are 35% likely to earn over £50k per more likely to earn over year £50k per year Source: Sportscope TGI 2011 27
  • 28. SKIING IS A FAIRLY NICHE SPORT IN GB AND SUFFERS FROM A HIGH LEVEL OF COMPETITION FOR FAN ATTENTION SKIING LANDSCAPE 5.5% of GB adults (2.6m adults) follow skiing On average skiing followers, follow 7.7 sports. Higher than the average for all sports fans which is 3.3 Skiing followers also follow: Formula 1 (59%) Athletics (57%) Tennis (53%) Football (53%)
  • 29. FOOTBALL FOLLOWING BY COMPETITION THREE QUARTERS OF FOOTBALL FANS FOLLOW THE UCL. WHEN USING TGI DATA UCL AND UEL WILL LARGELY REFLECT THE WIDER FOOTBALL FAN BASE . SPORTSCOPE TGI SEGMENTS FOLLOWERS BASED ON THEIR ATTACHMENT TO THE COMPETITION Sportscope TGI TGI UCL Followers Source: TGI 2011 Source: Sportscope TGI 2011 29
  • 30. PROFILE OF CARLING CUP FANS SPORTSCOPE TGI SEGMENTS FANS BASED ON ATTACHMENT TO THE COMPETITION ALLOWING MORE DETAILED ANALYSIS OF THE FANBASE Attached Fans are the most desirable target for a sponsor partner •More engaged with the sporting property •Tune in to communications about the property •More exposed to sponsors •More affinity with sponsors and what they are trying to do 30
  • 31. KEY BRAND UPLIFTS SIGNIFICANT DIFFERENCE AMONGST ATTACHED CARLING CUP FANS 31
  • 33. WHAT IS GOING TO HAPPEN? COLLABORATION THE KEY THEME  The industry gets the research it deserves – less than 1.5% of total sponsorship spend goes back into R&D.  Concentration on measuring what makes sponsorship attractive vs other media – ability to start a more personal and interesting dialogue.  Use of dual screen/media – online and social media behaviour driven by traditional media.  Online behaviour and habits, scale and proliferation of content grabbed and shared by individuals.  Getting the correct basis for your dialogue – “fit” – TNS NeedScope.  The live experience – stakeholder management tool such as TRI*M.  A less confrontational view between rights holders and brands – share costs.