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MOBILE MEASUREMENT
    Data in the Mobile Ecosystem
1   It’s Big - We Know That

         2   The Mobile Ecosystem

AGENDA   3   What We Can Measure

         4   Creating A Mobile Measurement Plan

         5   Looking Ahead



                                                  2
IT’S BIG - WE KNOW THAT         MOBILE USAGE

                BY 2014, MOBILE INTERNET SHOULE
               TAKE OVER DESKTOP INTERNET USAGE

                 Global Mobile vs. Desktop Internet User Projection
                                    2007 — 2015E




                                                               MOBILE
                                                              INTERNET
                                                                USERS




                                                              DESKTOP
                                                              INTERNET
              2007   2009   2011E   2013E   2015E               USERS

                                                                         3
MOBILE ECOSYSTEM
                               CARRIERS


                                                        OEM

               OS




                                                         SOFTWARE
                                                      FOUNDATIONS + API
                                                                              s
    BROWSERS




                    CHANNELS
                                          RETAILERS




                                                                          4
PUBLISHERS
MOBILE ECOSYSTEM
                                     CARRIERS




       AD NETWORKS

                                                                   OEM




                     OS                                                              SOFTWARE
                                                                                  FOUNDATIONS + API




   BROWSERS
                                                                            RETAILERS


                          CHANNELS
                                                AD EXCHANGES




                                                                                                      5
THE INDUSTRY IS NASCENT

The mobile industry only really started
in 2008 after the release of the iPhone.

        We’re still in diapers.
                                           6
IT’S THE WILD WILD WEST

Hundreds of companies are competing
  to bring mobile solutions forward.

  With chaos comes opportunity.
                                       7
THE MOBILE ECOSYSTEM        THE FACTS



     What are the measurement implications of this ecosystem?


       1   DATA IS NOT SHARED       2   DATA NOT VALIDATED


                      3   UNKNOWN UNIQUES


       4   UNRELIABLE COOKIES       5   PRIVACY ISSUES



                                                                8
THE MOBILE ECOSYSTEM                   1   DATA IS NOT SHARED

  Most of these buckets do not work together, which means it will
             probably get worse before it gets better.

                Created a land of gated gardens.
                                                                    9
THE MOBILE ECOSYSTEM                   2   DATA NOT VALIDATED


  A number of sources all pull from the same inventory or panels.

  There is no one unified voice to confirm or validate the data.
                                                                    10
THE MOBILE ECOSYSTEM                 3   UNKNOWN UNIQUES

  Publishers have a difficult time assessing unique visitors.

  This problem is magnified when seeking an apples‐to‐apples
                  comparison across platforms.
                                                                11
THE MOBILE ECOSYSTEM                   4 UNRELIABLE COOKIES

Both Javascript and HTTP cookies are unreliable for the mobile Web
                 and are not even an option for apps.

 Many devices don’t accept cookies at all or are session‐dependent
                    and deleted immediately.                         12
THE MOBILE ECOSYSTEM                     5   PRIVACY ISSUES

 Unique Device Identifiers, Apple ID’ or PII are not available on all
         devices and cause security concerns for users.

Proposed privacy bills point to heightened regulations in the future.
                                                                        13
SO WHAT DATA IS AVAILABLE?


                             14
AVAILABLE DATA         1ST PARTY

   Data Source:
   Publisher’s servers, database OR their adserver like Mocean.




                              Mobile Web                    Mobile Apps
                              • Page Views                  • Downloads
                              • Time Spent                  • Frequency Of Use
                              • Device Type                 • Time Spent
                              • Screen Size




                                              SMS
                                              • Open Rate
                                              • Response Rates




                                                                                 15
AVAILABLE DATA          1ST PARTY



GEOLOCATION DATA

                                    Accuracy
                                               GPS - Lat/Long
How Networks Get Geolocation Data
• Registration                                                          Registration - Zip

• IP Address
• GPS
                                                                                 IP Address




                                                                Scale




                                                                                              16
AVAILABLE DATA                 1ST PARTY

USER DATA


How Networks Get User Data
                                                      UID/IDFA
• IDFA/UID
 - Like online cookies                                                   Publisher ID
                                           Accuracy
 - UID on Android and IDFA on iOS 6
                                                                                 Fingerprinting
• Publisher ID
 - Registration data or usernames

• Device Fingerprinting                                          Scale

 - Networks/Publishers leverage an
  Algorithm that identifies users based
  on a combination of characteristics

                                                                                                  17
IOS 6


   iOS 6 and iPhone 5 made huge strides in making mobile more
   trackable and measurable.

   The IDFA is a random unique code which is shared across apps.

   This will allow us to:
     • Behavioral Target
     • Retarget
     • Develop highly detailed user profiles




                                                                   18
AVAILABLE DATA     3RD PARTY




             SURVEY             CARRIER REPORTED




          MOBILE TAGGING       PUBLISHER ANALYTICS




                                                     19
AVAILABLE DATA   3RD PARTY



                                                                              SURVEY



      PARTNER                 PROS                                   CONS


                                                    • No Long Tail
                 • Can Report Demographics
                                                    • Self‐reported Data
                 • Aligns With Non‐ Mobile Brand
                                                    • Expensive To Build Panel
                  Awareness Studies
                                                    • Skewed Results
                 • Can Do Control/exposed Studies
                                                    • Difficult To Create A Control Group




                                                                                            20
AVAILABLE DATA   3RD PARTY



                                                               CARRIER REPORTED



      PARTNER                   PROS                             CONS



                 • Can Track Actual Behavior
                                                 • Coordination Challenges With
                 • Potentially Tied To Carrier
                                                  Carriers
                  Geographic, Demographic Data
                                                 • Missing Wifi Traffic
                 • Anonymized, Aggregated Data




                                                                                  21
AVAILABLE DATA   3RD PARTY



                                                                      MOBILE TAGGING



      PARTNER                  PROS                                   CONS




                 • More Unified Data On Web Traffic
                 • Better Insights Into Niche Mobile   • Requires Publisher Participation
                  Sites/apps




                                                                                            22
AVAILABLE DATA             3RD PARTY



                                                                        PUBLISHER ANALYTICS



       PARTNER                          PROS                               CONS




                           • Census‐based Behavioral Data   • Lacks Third‐party Verification



   Individual Publishers




                                                                                               23
CREATING A MOBILE
MEASUREMENT PLAN


                    24
EXAMPLE                     THE DAILY

GOAL: DOWNLOADS

• Measurement Approach:
 - Determine efficient CPD
 - Measure % of New Traffic
 - Monitor Google Searches

• Process:
 - Required data sharing with client +
  Localytics
 - Monitored CPD weekly
 - Test different segments + time of day




                                            25
EXAMPLE                A|X



GOAL: SUBMISSIONS


 • Approach:
  - In-app banners
  - Social Targeting

 • Missed Opportunities:
  - Click-to-app
  - Rich Media
  - “Tagging”




                                 26
BE CREATIVE!

Be creative in how you define mobile
               success.

CTR is not the only success metric.
                                       27
BEFORE YOU RFP




   Remember:
    1. Many partners have access to the same inventory and 3rd party data.
    2. Algorithms make a difference, but we don’t like black boxes
    3. Sometimes the only way to know which one will be most effective is run a test.




                                                                                        28
LOOKING AHEAD


                29
SO WHY EVEN DEAL WITH MOBILE?


  We don’t need to reiterate the sheer reach and engagement
  potential for mobile. Even with the limitations, the only way to grow
  the space is to try things that are measurable for your clients now.




                                                                          30
WILL OUR PLANS BE 100% MOBILE SOMEDAY?


  Maybe, but we will use the platform and medium that will best
  achieve optimal results. If mobile can, we will.




                                                                  31
THANK YOU

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Mobile 101 Class 4: Mobile Measurement

  • 1. MOBILE MEASUREMENT Data in the Mobile Ecosystem
  • 2. 1 It’s Big - We Know That 2 The Mobile Ecosystem AGENDA 3 What We Can Measure 4 Creating A Mobile Measurement Plan 5 Looking Ahead 2
  • 3. IT’S BIG - WE KNOW THAT MOBILE USAGE BY 2014, MOBILE INTERNET SHOULE TAKE OVER DESKTOP INTERNET USAGE Global Mobile vs. Desktop Internet User Projection 2007 — 2015E MOBILE INTERNET USERS DESKTOP INTERNET 2007 2009 2011E 2013E 2015E USERS 3
  • 4. MOBILE ECOSYSTEM CARRIERS OEM OS SOFTWARE FOUNDATIONS + API s BROWSERS CHANNELS RETAILERS 4
  • 5. PUBLISHERS MOBILE ECOSYSTEM CARRIERS AD NETWORKS OEM OS SOFTWARE FOUNDATIONS + API BROWSERS RETAILERS CHANNELS AD EXCHANGES 5
  • 6. THE INDUSTRY IS NASCENT The mobile industry only really started in 2008 after the release of the iPhone. We’re still in diapers. 6
  • 7. IT’S THE WILD WILD WEST Hundreds of companies are competing to bring mobile solutions forward. With chaos comes opportunity. 7
  • 8. THE MOBILE ECOSYSTEM THE FACTS What are the measurement implications of this ecosystem? 1 DATA IS NOT SHARED 2 DATA NOT VALIDATED 3 UNKNOWN UNIQUES 4 UNRELIABLE COOKIES 5 PRIVACY ISSUES 8
  • 9. THE MOBILE ECOSYSTEM 1 DATA IS NOT SHARED Most of these buckets do not work together, which means it will probably get worse before it gets better. Created a land of gated gardens. 9
  • 10. THE MOBILE ECOSYSTEM 2 DATA NOT VALIDATED A number of sources all pull from the same inventory or panels. There is no one unified voice to confirm or validate the data. 10
  • 11. THE MOBILE ECOSYSTEM 3 UNKNOWN UNIQUES Publishers have a difficult time assessing unique visitors. This problem is magnified when seeking an apples‐to‐apples comparison across platforms. 11
  • 12. THE MOBILE ECOSYSTEM 4 UNRELIABLE COOKIES Both Javascript and HTTP cookies are unreliable for the mobile Web and are not even an option for apps. Many devices don’t accept cookies at all or are session‐dependent and deleted immediately. 12
  • 13. THE MOBILE ECOSYSTEM 5 PRIVACY ISSUES Unique Device Identifiers, Apple ID’ or PII are not available on all devices and cause security concerns for users. Proposed privacy bills point to heightened regulations in the future. 13
  • 14. SO WHAT DATA IS AVAILABLE? 14
  • 15. AVAILABLE DATA 1ST PARTY Data Source: Publisher’s servers, database OR their adserver like Mocean. Mobile Web Mobile Apps • Page Views • Downloads • Time Spent • Frequency Of Use • Device Type • Time Spent • Screen Size SMS • Open Rate • Response Rates 15
  • 16. AVAILABLE DATA 1ST PARTY GEOLOCATION DATA Accuracy GPS - Lat/Long How Networks Get Geolocation Data • Registration Registration - Zip • IP Address • GPS IP Address Scale 16
  • 17. AVAILABLE DATA 1ST PARTY USER DATA How Networks Get User Data UID/IDFA • IDFA/UID - Like online cookies Publisher ID Accuracy - UID on Android and IDFA on iOS 6 Fingerprinting • Publisher ID - Registration data or usernames • Device Fingerprinting Scale - Networks/Publishers leverage an Algorithm that identifies users based on a combination of characteristics 17
  • 18. IOS 6 iOS 6 and iPhone 5 made huge strides in making mobile more trackable and measurable. The IDFA is a random unique code which is shared across apps. This will allow us to: • Behavioral Target • Retarget • Develop highly detailed user profiles 18
  • 19. AVAILABLE DATA 3RD PARTY SURVEY CARRIER REPORTED MOBILE TAGGING PUBLISHER ANALYTICS 19
  • 20. AVAILABLE DATA 3RD PARTY SURVEY PARTNER PROS CONS • No Long Tail • Can Report Demographics • Self‐reported Data • Aligns With Non‐ Mobile Brand • Expensive To Build Panel Awareness Studies • Skewed Results • Can Do Control/exposed Studies • Difficult To Create A Control Group 20
  • 21. AVAILABLE DATA 3RD PARTY CARRIER REPORTED PARTNER PROS CONS • Can Track Actual Behavior • Coordination Challenges With • Potentially Tied To Carrier Carriers Geographic, Demographic Data • Missing Wifi Traffic • Anonymized, Aggregated Data 21
  • 22. AVAILABLE DATA 3RD PARTY MOBILE TAGGING PARTNER PROS CONS • More Unified Data On Web Traffic • Better Insights Into Niche Mobile • Requires Publisher Participation Sites/apps 22
  • 23. AVAILABLE DATA 3RD PARTY PUBLISHER ANALYTICS PARTNER PROS CONS • Census‐based Behavioral Data • Lacks Third‐party Verification Individual Publishers 23
  • 25. EXAMPLE THE DAILY GOAL: DOWNLOADS • Measurement Approach: - Determine efficient CPD - Measure % of New Traffic - Monitor Google Searches • Process: - Required data sharing with client + Localytics - Monitored CPD weekly - Test different segments + time of day 25
  • 26. EXAMPLE A|X GOAL: SUBMISSIONS • Approach: - In-app banners - Social Targeting • Missed Opportunities: - Click-to-app - Rich Media - “Tagging” 26
  • 27. BE CREATIVE! Be creative in how you define mobile success. CTR is not the only success metric. 27
  • 28. BEFORE YOU RFP Remember: 1. Many partners have access to the same inventory and 3rd party data. 2. Algorithms make a difference, but we don’t like black boxes 3. Sometimes the only way to know which one will be most effective is run a test. 28
  • 30. SO WHY EVEN DEAL WITH MOBILE? We don’t need to reiterate the sheer reach and engagement potential for mobile. Even with the limitations, the only way to grow the space is to try things that are measurable for your clients now. 30
  • 31. WILL OUR PLANS BE 100% MOBILE SOMEDAY? Maybe, but we will use the platform and medium that will best achieve optimal results. If mobile can, we will. 31