Feeling overwhelmed by Social Media? Trying to find new ways to incorporate Social Media outlets into your current marketing plans, but not sure how to do it? Learn how to reach potential students by marrying a strategic Social Media plan with a targeted Traditional Media campaign that will maximize engagement and increase awareness. We’ll discuss rationale, key benefits, pitfalls and tactics for this integrated approach.
Marrying Traditional Media and Social Media Strategies to Reach Students
1. MARRYING TRADITIONAL MEDIA
AND SOCIAL MEDIA STRATEGIES
To Reach Potential Students
October 13, 2014
NCMPR Conference
2. RESEARCH
Share A Coke
Campaign Overview
• Swapped Coke name with top 250 Teen and Millennial names
• Created personalized bottles and share on FB, Tumblr, Twitter, Instagram
• Incorporated hashtag #ShareaCoke – users could be featured in Campaign
• 500-stop cross-country tour
Results
• 125,000+ Share a Coke campaign posts shared across digital channels
• 96% of sentiments have been positive or neutral; only 5% negative
• Increase in brand lift of 11.8%
3. RESEARCH
Social Media Defined
I Know What it is, but How Do I Define it?
• Social Media Marketing: The process of gaining traffic or attention
through social media sites
• Paid Media vs. Earned Media: Traditional communications you
buy vs. exposure earned through word of mouth/social channels
• Engagement: Interaction between a company/brand and its
audience
Why Use Social Media?
• The Benefits: Cost-effective, immediate, creates engagement
• The Brand: Recognition, loyalty, humanize, authority
• The Customer: Brand advocates, insights, customer service
Popular Social Media Sites:
4. RESEARCH
How do Adults Consume Media/Content?
*Online Media is defined as all online, mobile, and other non-mobile
connected-device activities, such as video streamed
over-the-top services.
Source: eMarketer Apr’14
The avg. Adult
spends more
than 5 hours
Inc. of 50% Online per day
with Mobile:
Be Mobile-ready
The avg. Adult
spends just
under 1-1/2
Hours per day
with Radio
Time spent
with TV
declined
slightly since
2013
5. RESEARCH
Shifts in Social Media Use by Students
Source: 2014 Social Admissions Report
6. RESEARCH
Social Media and College Research
Source: 2014 Social Admissions Report
31% of Students
search for specific #hashtags related to their college search
9. SOCIAL MEDIA
How to Implement a Social Media Campaign?
Integrate Social Media into Traditional Media
• Use mass reach/traditional media as a social driver
• Utilize traditional creative assets on social sites, or
repurpose
• Use SM conversations as part of marketing campaign
• Use SM to extend the conversation
• Respond with traditional media Let Traditional Media
spread the message; capture
feedback with Social Media
10. SOCIAL MEDIA
How to Implement a Social Media Campaign?
Start With the Basics
• Create plan & develop relevant content
• Establish common “voice”
• Develop rapport with students
• Post Video content to YouTube, Facebook, Twitter, Vine
• Upload images to Instagram
• Post and respond
• Acknowledge your fans & don’t ignore
your critics
11. SOCIAL MEDIA
Sample Traditional and Social Media Plan
2015
January February March April May June
Media 5 12 19 26 2 9 16 23 2 9 16 23 30 6 13 20 27 4 11 18 25 1 8
Video
Television -
ABC, NBC, CBS, FOX
Cable Television
MTV, TBS, TNT, USA, VH1, ESPN, TLC, FOOD
YouTube.com
A25-54 target
Hulu.com
Target network finale episodes
Radio
Terrestrial Radio
AC, Rock, CHR, Country
Digital Radio
Pandora, iHeart, Spotify
Out-of-Home
Digital Billboards
Location #493, #748, #645
Mall Displays
Mall #284, Mall #540
Newsprint & Online
Newspaper
Quarter page
Eblast Events * * * *
Home Page Takeover
SEM
Google
Paid Search (Text Ads)
Social Media
Facebook.com * * * *
Twitter.com * * * *
Digital Display
Local Ad Network
Google Display Network
12. SOCIAL MEDIA
How do we Measure Success?
Importance of Establishing Metrics
Measuring Engagement
• Ratings and IMPs vs. Likes and Follows
• Use numbers to measure the masses
• Value of going viral
• Develop relationships with thought leaders
• Love your super fans
• Test new tactics and know they may not work
13. SOCIAL MEDIA
What are the Potential Pitfalls?
Overcoming objections
• Why is SM important?
• Why budget for Paid SM when you can do it for free?
• How to justify time/resources?
Finding the Right Balance
• Right mix of Traditional and Social
• Staying true to your Brand
Public Relations Implications
• Crisis management
• Negative posts
Manpower
• Dedicated staff member
• Full-time job
14. SOCIAL MEDIA
Tips For a Successful Traditional and Social Media Marriage
Work Together: Traditional and social synergy
Communication: It’s a 2-way street
Pay Attention: Listen to your audience
Don’t Give Up!: Try new things; don’t be afraid to fail
Be True: To your brand, USP, audience