1. Running Head: EMERGING TECHNOLOGIES 1
Emerging Technology Effecting Evaluation
Melissa Redding
Grantham University

2. EMERGING TECHNOLOGIES 2
Introduction
Technology has changed the way organizations conduct all aspects of business, whether it is
sales, production, education, marketing, or evaluations. When we think about evaluations we see
paperwork and lots of data to be combed through and processed, computers and digital
technology have turned the goal of evaluations into more data and information that can be
compiled and simplified to make evaluations easier to complete.
Technology
In my organization data is everything. Without technology this data would be
overwhelming and more than likely reduced to make analyzation easier. Now the data that is
compiled is completed by using data tables that calculate the numbers in a report. This data is
very important, as it shows the clientele what our company does for them. Our data is large and
would be too hard to translate within the time frames needed without the emerging technologies,
and as technologies improve so does our reporting abilities.
One can try to look at what drives technology advancements, and a lot of it is the fact that
when new technology emerges there is something better on its heels and the old technology is
used to the max and sometimes cannot keep up with expectations. Our company is constantly
changing and upgrading to keep up with reporting demands.
Pro and Cons
There are Pro and Cons in having and using technology. Some of the Pros are as follows:
The biggest Pro of technology in business is saving money. For example, if you are having a
meeting but your employees are all over the world or country you can use current technology to
not only have a teleconference but also an interactive one as well. Computers can be connected

3. EMERGING TECHNOLOGIES 3
and data and information shared. This is much cheaper than it would have been to have
everyone travel even if meeting in a generalized location, travel and housing costs are reduced
and in some cases eliminated. Time, infamous time, Benjamin Franklin said “Remember that
time is money. He that can earn ten shillings a day by his labor, and goes abroad, or sits idle one
half of that day, though he spends but sixpence during his diversion or idleness, it ought not to be
reckoned the only expense; he hath really spent or thrown away five shillings besides.”
Technology saves time, and saving time saves money and let information be instantaneously sent
around the world to anyone with technology means. Imagine 100 years ago waiting months for a
business decision, that would not be good today.
Now we consider the cons of technology. Think about a time where you went to a store
just to see a sign that says sorry cash only. 20 years ago this would not have been much of an
issue, however today 1 in 10 people do not carry cash anymore so when technology fails that 1
customer will not be able to make a purchase. So in the business aspect of things we have to
look at what happens if we cannot communicate the way needed when technology fails. The
dependency on the technology can set back information, data and production. Upgrades, we all
hate them they take time and can sometimes not be good. Technology always needs to be
upgraded and this can be an extra expense for the company. Customer dissatisfaction, we still
have three generations as of 2015, and some of the older generations hate technology, they feel
that paying online is an invasion of privacy, and not being able to speak to a human when the
phone is answered is rude and irritating. The newer generations have learned to cope with these
changes and take them in stride. It can also be a headache for the employees, such as in my
company where the systems do not always act right and can cause work delays and aggravation.

4. EMERGING TECHNOLOGIES 4
My company decided to integrate tablets into our technology for the field, this was to
replace the digital camera and be able to receive information and emails in the field. The change
was great for those of us who had used the technology and a nightmare to train the others that
had not. It took several months and training sessions to get everyone on the same page.
Technology can be a great asset and a great burden.

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References
CNBC Staff. (2014, May 12). One in 10 Americans don’t carry paper money anymore.
Retrieved from http://www.cnbc.com/2014/05/12/one-in-10-americans-dont-carry-
paper-money-anymore.html
Joseph, C. (n.d.). Pros & Cons of Technology in Business Today | Chron.com. Retrieved from
http://smallbusiness.chron.com/pros-cons-technology-business-today-2709.html
Quote Investigator. (n.d.). Time is Money. Benjamin Franklin? | Quote Investigator. Retrieved
from http://quoteinvestigator.com/2010/05/14/time-is-money/