SlideShare una empresa de Scribd logo
1 de 16
Descargar para leer sin conexión
ASSESSMENT AND DISCIPLINED GROWTH
Carlotta Silvestrini
Managing Partner @RBHQ, Senior Rebranding Consultant
LinkedIn: linkedin.com/in/carlottasilvestrini/
Facebook: carlottasilvestriniconsulting
Brand e
Personal Branding
Compriamo per 3 motivi principali:
1. Avvicinare il piacere
2. Allontanare il dolore
3. Aumentare le nostre possibilità
Compriamo per 3 motivi principali:
1. Avvicinare il piacere
2. Allontanare il dolore
3. Aumentare le nostre possibilità
Ma perché proprio quel brand?
Il cervello per sua natura è avverso allo sforzo, quindi dobbiamo
dargli una motivazione in più per convincerlo a scegliere noi come opzione.
O siamo l’unica disponibile, o siamo la migliore alternativa, o
agiamo su leve forti come scarsità, fretta, aumento del valore percepito.
Herber A. Simon, in Models of Man (1981), propone il
concetto di Razionalità Limitata, che permette di spiegare
la discrepanza tra comportamento umano e teoria
standard della decisione.
Simon fa notare che il modello secondo cui l’individuo
elabora tutta una serie di alternative, calcolandone
vantaggi e utilità, non è verosimile.
I vincoli cognitivi fanno si che il decisore, anziché
calcolare la “migliore soluzione possibile”, il si accontenti
di un esito “sufficientemente buono”.
Il cervello umano non è in grado di elaborare oltre le 6 opzioni.
Paradosso della troppa scelta
«Non ho niente da mettermi»
Nell’esplorare le opzioni d’acquisto, i consumatori si
trovano in uno stato di elevato coinvolgimento
emozionale (panico, fretta, aspettative…) che li porta ad
applicare apposite strategie cognitive nel tentativo di
facilitare la scelta.
> Ripetere una scelta in base a precedente soddisfazione,
> Affidarsi a un brand conosciuto,
> Chiedere consiglio,
> Limitare altri consumatori,
> Paragonare più opzioni,
>…
Alcune decisioni portano il consumatore a costruire
strategie ad hoc per il proprio caso.
Il brand è un
minimizzatore di
rischio.
Anche il personal branding.
.
Così come la specializzazione.
.
E il percepito generato da recensioni e
opinioni
.
ASSESSMENT AND DISCIPLINED GROWTH

Más contenido relacionado

Destacado

2024 State of Marketing Report – by Hubspot
2024 State of Marketing Report – by Hubspot2024 State of Marketing Report – by Hubspot
2024 State of Marketing Report – by HubspotMarius Sescu
 
Everything You Need To Know About ChatGPT
Everything You Need To Know About ChatGPTEverything You Need To Know About ChatGPT
Everything You Need To Know About ChatGPTExpeed Software
 
Product Design Trends in 2024 | Teenage Engineerings
Product Design Trends in 2024 | Teenage EngineeringsProduct Design Trends in 2024 | Teenage Engineerings
Product Design Trends in 2024 | Teenage EngineeringsPixeldarts
 
How Race, Age and Gender Shape Attitudes Towards Mental Health
How Race, Age and Gender Shape Attitudes Towards Mental HealthHow Race, Age and Gender Shape Attitudes Towards Mental Health
How Race, Age and Gender Shape Attitudes Towards Mental HealthThinkNow
 
AI Trends in Creative Operations 2024 by Artwork Flow.pdf
AI Trends in Creative Operations 2024 by Artwork Flow.pdfAI Trends in Creative Operations 2024 by Artwork Flow.pdf
AI Trends in Creative Operations 2024 by Artwork Flow.pdfmarketingartwork
 
PEPSICO Presentation to CAGNY Conference Feb 2024
PEPSICO Presentation to CAGNY Conference Feb 2024PEPSICO Presentation to CAGNY Conference Feb 2024
PEPSICO Presentation to CAGNY Conference Feb 2024Neil Kimberley
 
Content Methodology: A Best Practices Report (Webinar)
Content Methodology: A Best Practices Report (Webinar)Content Methodology: A Best Practices Report (Webinar)
Content Methodology: A Best Practices Report (Webinar)contently
 
How to Prepare For a Successful Job Search for 2024
How to Prepare For a Successful Job Search for 2024How to Prepare For a Successful Job Search for 2024
How to Prepare For a Successful Job Search for 2024Albert Qian
 
Social Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie InsightsSocial Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie InsightsKurio // The Social Media Age(ncy)
 
Trends In Paid Search: Navigating The Digital Landscape In 2024
Trends In Paid Search: Navigating The Digital Landscape In 2024Trends In Paid Search: Navigating The Digital Landscape In 2024
Trends In Paid Search: Navigating The Digital Landscape In 2024Search Engine Journal
 
5 Public speaking tips from TED - Visualized summary
5 Public speaking tips from TED - Visualized summary5 Public speaking tips from TED - Visualized summary
5 Public speaking tips from TED - Visualized summarySpeakerHub
 
ChatGPT and the Future of Work - Clark Boyd
ChatGPT and the Future of Work - Clark Boyd ChatGPT and the Future of Work - Clark Boyd
ChatGPT and the Future of Work - Clark Boyd Clark Boyd
 
Getting into the tech field. what next
Getting into the tech field. what next Getting into the tech field. what next
Getting into the tech field. what next Tessa Mero
 
Google's Just Not That Into You: Understanding Core Updates & Search Intent
Google's Just Not That Into You: Understanding Core Updates & Search IntentGoogle's Just Not That Into You: Understanding Core Updates & Search Intent
Google's Just Not That Into You: Understanding Core Updates & Search IntentLily Ray
 
Time Management & Productivity - Best Practices
Time Management & Productivity -  Best PracticesTime Management & Productivity -  Best Practices
Time Management & Productivity - Best PracticesVit Horky
 
The six step guide to practical project management
The six step guide to practical project managementThe six step guide to practical project management
The six step guide to practical project managementMindGenius
 
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...RachelPearson36
 

Destacado (20)

2024 State of Marketing Report – by Hubspot
2024 State of Marketing Report – by Hubspot2024 State of Marketing Report – by Hubspot
2024 State of Marketing Report – by Hubspot
 
Everything You Need To Know About ChatGPT
Everything You Need To Know About ChatGPTEverything You Need To Know About ChatGPT
Everything You Need To Know About ChatGPT
 
Product Design Trends in 2024 | Teenage Engineerings
Product Design Trends in 2024 | Teenage EngineeringsProduct Design Trends in 2024 | Teenage Engineerings
Product Design Trends in 2024 | Teenage Engineerings
 
How Race, Age and Gender Shape Attitudes Towards Mental Health
How Race, Age and Gender Shape Attitudes Towards Mental HealthHow Race, Age and Gender Shape Attitudes Towards Mental Health
How Race, Age and Gender Shape Attitudes Towards Mental Health
 
AI Trends in Creative Operations 2024 by Artwork Flow.pdf
AI Trends in Creative Operations 2024 by Artwork Flow.pdfAI Trends in Creative Operations 2024 by Artwork Flow.pdf
AI Trends in Creative Operations 2024 by Artwork Flow.pdf
 
Skeleton Culture Code
Skeleton Culture CodeSkeleton Culture Code
Skeleton Culture Code
 
PEPSICO Presentation to CAGNY Conference Feb 2024
PEPSICO Presentation to CAGNY Conference Feb 2024PEPSICO Presentation to CAGNY Conference Feb 2024
PEPSICO Presentation to CAGNY Conference Feb 2024
 
Content Methodology: A Best Practices Report (Webinar)
Content Methodology: A Best Practices Report (Webinar)Content Methodology: A Best Practices Report (Webinar)
Content Methodology: A Best Practices Report (Webinar)
 
How to Prepare For a Successful Job Search for 2024
How to Prepare For a Successful Job Search for 2024How to Prepare For a Successful Job Search for 2024
How to Prepare For a Successful Job Search for 2024
 
Social Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie InsightsSocial Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie Insights
 
Trends In Paid Search: Navigating The Digital Landscape In 2024
Trends In Paid Search: Navigating The Digital Landscape In 2024Trends In Paid Search: Navigating The Digital Landscape In 2024
Trends In Paid Search: Navigating The Digital Landscape In 2024
 
5 Public speaking tips from TED - Visualized summary
5 Public speaking tips from TED - Visualized summary5 Public speaking tips from TED - Visualized summary
5 Public speaking tips from TED - Visualized summary
 
ChatGPT and the Future of Work - Clark Boyd
ChatGPT and the Future of Work - Clark Boyd ChatGPT and the Future of Work - Clark Boyd
ChatGPT and the Future of Work - Clark Boyd
 
Getting into the tech field. what next
Getting into the tech field. what next Getting into the tech field. what next
Getting into the tech field. what next
 
Google's Just Not That Into You: Understanding Core Updates & Search Intent
Google's Just Not That Into You: Understanding Core Updates & Search IntentGoogle's Just Not That Into You: Understanding Core Updates & Search Intent
Google's Just Not That Into You: Understanding Core Updates & Search Intent
 
How to have difficult conversations
How to have difficult conversations How to have difficult conversations
How to have difficult conversations
 
Introduction to Data Science
Introduction to Data ScienceIntroduction to Data Science
Introduction to Data Science
 
Time Management & Productivity - Best Practices
Time Management & Productivity -  Best PracticesTime Management & Productivity -  Best Practices
Time Management & Productivity - Best Practices
 
The six step guide to practical project management
The six step guide to practical project managementThe six step guide to practical project management
The six step guide to practical project management
 
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
 

Ripartire dal brand: il ruolo dell’identità di marca nelle strategie aziendali

  • 2. Carlotta Silvestrini Managing Partner @RBHQ, Senior Rebranding Consultant LinkedIn: linkedin.com/in/carlottasilvestrini/ Facebook: carlottasilvestriniconsulting
  • 4. Compriamo per 3 motivi principali: 1. Avvicinare il piacere 2. Allontanare il dolore 3. Aumentare le nostre possibilità
  • 5. Compriamo per 3 motivi principali: 1. Avvicinare il piacere 2. Allontanare il dolore 3. Aumentare le nostre possibilità
  • 6. Ma perché proprio quel brand? Il cervello per sua natura è avverso allo sforzo, quindi dobbiamo dargli una motivazione in più per convincerlo a scegliere noi come opzione. O siamo l’unica disponibile, o siamo la migliore alternativa, o agiamo su leve forti come scarsità, fretta, aumento del valore percepito.
  • 7. Herber A. Simon, in Models of Man (1981), propone il concetto di Razionalità Limitata, che permette di spiegare la discrepanza tra comportamento umano e teoria standard della decisione. Simon fa notare che il modello secondo cui l’individuo elabora tutta una serie di alternative, calcolandone vantaggi e utilità, non è verosimile. I vincoli cognitivi fanno si che il decisore, anziché calcolare la “migliore soluzione possibile”, il si accontenti di un esito “sufficientemente buono”.
  • 8. Il cervello umano non è in grado di elaborare oltre le 6 opzioni. Paradosso della troppa scelta
  • 9. «Non ho niente da mettermi»
  • 10. Nell’esplorare le opzioni d’acquisto, i consumatori si trovano in uno stato di elevato coinvolgimento emozionale (panico, fretta, aspettative…) che li porta ad applicare apposite strategie cognitive nel tentativo di facilitare la scelta. > Ripetere una scelta in base a precedente soddisfazione, > Affidarsi a un brand conosciuto, > Chiedere consiglio, > Limitare altri consumatori, > Paragonare più opzioni, >… Alcune decisioni portano il consumatore a costruire strategie ad hoc per il proprio caso.
  • 11.
  • 12. Il brand è un minimizzatore di rischio.
  • 13. Anche il personal branding. .
  • 14. Così come la specializzazione. .
  • 15. E il percepito generato da recensioni e opinioni .