Estonian experience in inclusive e-government by Mr. Arvo Ott, e-Governance Academy, Estonia

[object Object],Arvo Ott, PhD, [email_address] e-Governance Academy www.ega.ee Skopje, 30.11.2007

Driving forces of eGov ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Parliament Government Ministries Informatics Council I N F O R M A T I O N P O L I C Y A C T I O N P L A N Framework G O V A G R E E M E N T Stable and well functioning organizational setup for coordination and clear planning mechanism .

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Example: Fixed info - political principles

Government County governments IT managers Local governments Representative IT councils of counties Local government associations Representative ICT work groups of counties Council representative Informatics Council Department of State Information Systems (RISO) IT manager Informatics Centre IC secretariat ICT work groups of ministries IT councils of ministries Ministries Management representatives & IT managers of ministries Subordinate agencies IT managers Councils directors MINISTRY OF ECONOMIC AFFAIRS AND COMMUNICATIONS

Legislation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Supporting legal and fiscal frameworks

[object Object],[object Object],[object Object],Budgeting

KIT Citizen view EIT Enterpriser view AIT Public servant view National Databases Register http://www.riik.ee/arr/ Population Register Health Insurance Register National Pension Insurance Register Vehicle Register Tallinna Vesi IS Eesti Energia IS Internet - X-road Databases / information systems Banks Central server I Central server II Central monitoring HelpDesk X-road certification center X-road center Tools centrally developed by the State, i.e. the State Portal Certification Center ID – card ,[object Object],[object Object],[object Object],[object Object],[object Object],Security server Security server Security server Security server Security server Security server Security server Security server :: … :: :: E-institution – institution view :: :: E-county – county view :: :: Governmental Portal – Your Estonia :: Institutional view of the state Thematic view of the state www.riik.ee www.eesti.ee Security server 57 DB 1000000 104 DB 359 org. 5 Popul. ~1,3 mil. ICT architecture

[object Object],Arvo Ott, PhD eGovernance Academy ar vo. o tt@ ega .ee www.ega.ee

Estonian experience in inclusive e-government by Mr. Arvo Ott, e-Governance Academy, Estonia

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Estonian experience in inclusive e-government by Mr. Arvo Ott, e-Governance Academy, Estonia