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Membuat Event Brief
yang Efektif
By: Mike - LiveLife
Rules of the Game
• Untuk hasil optimal, silahkan partisipasi
• Jangan langsung percaya & tanyakan ‘Why?’
• Tulis ‘aha!’, komen & pertanyaan
• Recoding akan di share, focus saja =)
ahahaha!
Mengenai
Misi: Memudahkan Event Design dengan Optimal Impact (ROI):
• #1 Improve Conversion
• #2 Reduce Investment
• #3 Monetize Event
• #4 Nurture Relationship
• #5 Develop Insight
Metode: SMART Event Design
Event & Blog + Workshop + Coaching
Context: Participants
Membuat / Menerima Brief?
Seberapa Lengkap Brief yg Dibuat?
40%
42%
12% 6%
Seberapa Lengkap Brief yg Diterima?
44%
24%
20%
12%
36% = Jarang Sekali & Tidak Pernah!
Apa Event Brief?
• Brief: Rangkuman yang dibuat untuk suatu pihak
• Client & Event Organizer/Agency
• Menurut kamu A / B?
• Keduanya benar!
• 1) Client mencari EO/agency
• 2) EO/agency propose ke client
Elemen Utama
Background
Event Goal
Audience
Concept
Agenda
Partner
Sponsor
Tasks
Client/Pitch Brief
Event Proposal
Event Story
As-Is
To-Be
To-Be
To-Be
T
E
A
M
T
E
A
M
(preference: concept, talent, venue)
Benefit Brief yg Jelas
Event Owner
• Berkolaborasi secara internal
• Mempunyai tujuan yg terarah
• Memastikan resources tersedia
• Fokus siapa peserta yg dituju
• Mendapatkan konsep yg sesuai
• Menghemat waktu, tenaga, & stress Event Success
Benefit Brief yg Jelas
Event Planner/Agency
• Fokus mencapai tujuan event
• Design konsep yg mendukung
• Design great attendee experience
• Mencari partner & sponsor yg sesuai
• Menghasilkan profit margin yg sehat
• Menghemat waktu, tenaga, & stress Success Bid
Background #1: Client Profile
Visi & Misi
LiveLife dimulai 2016 dengan misi: Membantu event planner design
event dengan hasil optimal.
Dengan visi: Terbentuknya ekosistem event yg transparan & kolaboratif
Produk & USP
Metode & Teknologi SMART Event Design yg membantu:
(1) Improve conversion
(2) Minimize investment
(3) Monetize event
(4) Nurture relationship
(5) Gain practical insight
Background #2: Inspiration
• Bagian dari marketing campaign / event series
• Topic: Article, Podcast
• Event Concept
• Talent & Program
• Venue & Decor
• Community & Media
• Experienced
• Recommended
• Read/watched
• Known
• Own
, Video & Conversation
Background #3: Supporting Data
Validasi ketertarikan audience dengan:
• Topik
• Event Concept
• Talent & Program
• Venue & Decor
• Community & Media
Supporting Data: Poll, conversation, FGD, article
Market Readiness
Stakeholder Alignment
Mengundang tim/dept lain untuk kolaborasi
• Event: Memahami design event yg efektif
• SocMed: Mengetahui konten yg menarik
• Sales: Relationship dgn prospek + insight
• Customer Success: Relationship dgn customer
• Co-design: Event Goal & Target Audience
Event
Socmed
Sales
Customer
Success
Event Goal
• ‘To do something which adds value to
stakeholders, at lowest possible cost.’
- Elling Hamso (Event ROI Institute)
• Change audience behaviour
• What exactly will participants do afterwards
to help achieve this? = Call-To-Action (CTA)
• How does the event connect to our bottom
line/organization? = Impact
Design for Learning
“Meeting designers are beginning to
create effective learning experiences”
– Elling Hamso
Deliver key message & positive ROI
What is the Impact of your event?
/ CTA
Goal & Objectives
SMART Event Goal
• Goal: Change audience perception about...
resulting in ... (CTA) with ... (Impact)
Event Goal #1:CTA
• Connect: Follow socmed, subscribe newsletter
• Schedule: Consultation, product trial/demo
• Request: Recording, portfolio, proposal
• Become: Community member, partner
• Generate: New + accelerated sales, renew + up + cross-sell
• Generate: Ticket, merchandise, booth, ads, sponsorship
• Others: Satisfied feedback with high NPS (evalution)
+ Impact
Nurturing into
Conversion
Generated
Conversion
Event Objectives
Change audience perception via:
• Education: What key message to communicate?
• Branding: How they should think & feel about us?
• Gain Insight: What to learn from them?
• Get Leads: What target audience to look for?
• Engage Leads: What level of engagement?
• Others: What they must do in-event (CTA)?
Objective #1: Educate
• Key message: ‘Pentingnya membuat brief yg jelas’
• Knowledge: What + Why
• Skills: How – Membuat event brief
Measurement/KPI
• “Mendapatkan masukan berguna?”
• “Masukan apa yang berguna?”
• “Rencana implementasi segera?”
• “Tertarik implementasi yg mana?”
Objective #2: Branding
• Audience Think: “Berguna sekali masukan LiveLife, yuk implementasi!’
• Audience Feel: Terinspirasi untuk mencoba
Measurement/KPI
• Brand awareness
• Socmed follower
• Newsletter subscription
• Content marketing
• Organic & direct traffic
• Influencer & partner marketing
• Own media assets created
• Improve performance
marketing (ROAS)
Objective #3: Gain Insight
Audience Input
• Registration form
• Poll & forum
• Feedback form
Engagement (pre + in + post-event)
Measurement
“Seberapa lengkap brief yg kamu buat/terima?”
“Elemen apa saja yg harus ada di brief?
“Tantangan yang dihadapi?
“Topik / konten apa yg paling disukai?”
Objective #4: Leads-Gen
• #Attendees
• New/existing leads
• Prospect/pipeline
Measurement
• Title & company
• Input (insight)
• Engagement
• Feedback
• Corporate, event organizer
• Marketing, event, activation
• Membuat brief
• Kurang lengkap, tidak lengkap briefnya
• Jarang sekali, tidak pernah lengkap
Lead Scoring
Objective #5: Leads-Engage
Engagement (pre + in + post-event)
Measurement
Pre-Event
• Read blog
• Watch video
• Participate in poll, quiz, forum
• Socmed: #mention, engagement, shares
• Email: #received, opened, click + rate
Average + Total
Objective #5: Leads-Engage
Measurement
In-Event
• Existing Leads (repeat attendance)
• Arrival time & duration
• Engagement: Poll, #comment, question, aha!, socmed-share
• Networking: #Connections made, message, 1-on-1 scheduled
• Visits: Booth + program, CTA (download catalogue, ask, demo)
Post-Event
• #Completed feedback + CTA
• Socmed: #mention, engagement, shares
Average + Total
Event Goal #2: Budget + ROI & Time
• Budget $
• Target ROI
• Timeline
+ROI
(2:1)
Benefits
Gained via event
Budget
Max event fund
Bidding
opens
Presentation
Preparation
Event starts
SMART Event-Goal
#1 CTA: Peserta schedule FREE consultation di akhir event (15 pax)
• Educate: ‘Pentingnya membuat brief yg jelas’ (80%)
• Branding: Terinspirasi “Berguna sekali masukan LL, yuk implementasi!”
• Gain insight: Kelengkapan brief, yg dibuat/terima, elemen, tantangan
• Leads-Gen: 25 quality leads (based on this lead-scoring…)
• Leads-Engage: 80% attended start to finish & 10 aha!
#2 Budget & Time: IDR xxx
Idea (15 Jan)
Prep (20 Jan)
Open registration (25 Jan)
Event (31 Jan)
Background
Event Goal
Audience
Concept
Agenda
Partner
Sponsor
Tasks
Context
Concept
Event Story
Mid Feb Aug
Apr
May
Mar
Wishlist
Task List
Jun
Jul
bit.ly/LLEC20232ff

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Membuat Event Brief yg Efektif - Summary.pptx

  • 1. Membuat Event Brief yang Efektif By: Mike - LiveLife
  • 2. Rules of the Game • Untuk hasil optimal, silahkan partisipasi • Jangan langsung percaya & tanyakan ‘Why?’ • Tulis ‘aha!’, komen & pertanyaan • Recoding akan di share, focus saja =) ahahaha!
  • 3. Mengenai Misi: Memudahkan Event Design dengan Optimal Impact (ROI): • #1 Improve Conversion • #2 Reduce Investment • #3 Monetize Event • #4 Nurture Relationship • #5 Develop Insight Metode: SMART Event Design Event & Blog + Workshop + Coaching
  • 6. Seberapa Lengkap Brief yg Dibuat? 40% 42% 12% 6%
  • 7. Seberapa Lengkap Brief yg Diterima? 44% 24% 20% 12% 36% = Jarang Sekali & Tidak Pernah!
  • 8. Apa Event Brief? • Brief: Rangkuman yang dibuat untuk suatu pihak • Client & Event Organizer/Agency • Menurut kamu A / B? • Keduanya benar! • 1) Client mencari EO/agency • 2) EO/agency propose ke client
  • 9. Elemen Utama Background Event Goal Audience Concept Agenda Partner Sponsor Tasks Client/Pitch Brief Event Proposal Event Story As-Is To-Be To-Be To-Be T E A M T E A M (preference: concept, talent, venue)
  • 10. Benefit Brief yg Jelas Event Owner • Berkolaborasi secara internal • Mempunyai tujuan yg terarah • Memastikan resources tersedia • Fokus siapa peserta yg dituju • Mendapatkan konsep yg sesuai • Menghemat waktu, tenaga, & stress Event Success
  • 11. Benefit Brief yg Jelas Event Planner/Agency • Fokus mencapai tujuan event • Design konsep yg mendukung • Design great attendee experience • Mencari partner & sponsor yg sesuai • Menghasilkan profit margin yg sehat • Menghemat waktu, tenaga, & stress Success Bid
  • 12. Background #1: Client Profile Visi & Misi LiveLife dimulai 2016 dengan misi: Membantu event planner design event dengan hasil optimal. Dengan visi: Terbentuknya ekosistem event yg transparan & kolaboratif Produk & USP Metode & Teknologi SMART Event Design yg membantu: (1) Improve conversion (2) Minimize investment (3) Monetize event (4) Nurture relationship (5) Gain practical insight
  • 13. Background #2: Inspiration • Bagian dari marketing campaign / event series • Topic: Article, Podcast • Event Concept • Talent & Program • Venue & Decor • Community & Media • Experienced • Recommended • Read/watched • Known • Own , Video & Conversation
  • 14. Background #3: Supporting Data Validasi ketertarikan audience dengan: • Topik • Event Concept • Talent & Program • Venue & Decor • Community & Media Supporting Data: Poll, conversation, FGD, article Market Readiness
  • 15. Stakeholder Alignment Mengundang tim/dept lain untuk kolaborasi • Event: Memahami design event yg efektif • SocMed: Mengetahui konten yg menarik • Sales: Relationship dgn prospek + insight • Customer Success: Relationship dgn customer • Co-design: Event Goal & Target Audience Event Socmed Sales Customer Success
  • 16. Event Goal • ‘To do something which adds value to stakeholders, at lowest possible cost.’ - Elling Hamso (Event ROI Institute) • Change audience behaviour • What exactly will participants do afterwards to help achieve this? = Call-To-Action (CTA) • How does the event connect to our bottom line/organization? = Impact
  • 17. Design for Learning “Meeting designers are beginning to create effective learning experiences” – Elling Hamso Deliver key message & positive ROI What is the Impact of your event? / CTA Goal & Objectives
  • 18. SMART Event Goal • Goal: Change audience perception about... resulting in ... (CTA) with ... (Impact)
  • 19. Event Goal #1:CTA • Connect: Follow socmed, subscribe newsletter • Schedule: Consultation, product trial/demo • Request: Recording, portfolio, proposal • Become: Community member, partner • Generate: New + accelerated sales, renew + up + cross-sell • Generate: Ticket, merchandise, booth, ads, sponsorship • Others: Satisfied feedback with high NPS (evalution) + Impact Nurturing into Conversion Generated Conversion
  • 20. Event Objectives Change audience perception via: • Education: What key message to communicate? • Branding: How they should think & feel about us? • Gain Insight: What to learn from them? • Get Leads: What target audience to look for? • Engage Leads: What level of engagement? • Others: What they must do in-event (CTA)?
  • 21. Objective #1: Educate • Key message: ‘Pentingnya membuat brief yg jelas’ • Knowledge: What + Why • Skills: How – Membuat event brief Measurement/KPI • “Mendapatkan masukan berguna?” • “Masukan apa yang berguna?” • “Rencana implementasi segera?” • “Tertarik implementasi yg mana?”
  • 22. Objective #2: Branding • Audience Think: “Berguna sekali masukan LiveLife, yuk implementasi!’ • Audience Feel: Terinspirasi untuk mencoba Measurement/KPI • Brand awareness • Socmed follower • Newsletter subscription • Content marketing • Organic & direct traffic • Influencer & partner marketing • Own media assets created • Improve performance marketing (ROAS)
  • 23. Objective #3: Gain Insight Audience Input • Registration form • Poll & forum • Feedback form Engagement (pre + in + post-event) Measurement “Seberapa lengkap brief yg kamu buat/terima?” “Elemen apa saja yg harus ada di brief? “Tantangan yang dihadapi? “Topik / konten apa yg paling disukai?”
  • 24. Objective #4: Leads-Gen • #Attendees • New/existing leads • Prospect/pipeline Measurement • Title & company • Input (insight) • Engagement • Feedback • Corporate, event organizer • Marketing, event, activation • Membuat brief • Kurang lengkap, tidak lengkap briefnya • Jarang sekali, tidak pernah lengkap Lead Scoring
  • 25. Objective #5: Leads-Engage Engagement (pre + in + post-event) Measurement Pre-Event • Read blog • Watch video • Participate in poll, quiz, forum • Socmed: #mention, engagement, shares • Email: #received, opened, click + rate Average + Total
  • 26. Objective #5: Leads-Engage Measurement In-Event • Existing Leads (repeat attendance) • Arrival time & duration • Engagement: Poll, #comment, question, aha!, socmed-share • Networking: #Connections made, message, 1-on-1 scheduled • Visits: Booth + program, CTA (download catalogue, ask, demo) Post-Event • #Completed feedback + CTA • Socmed: #mention, engagement, shares Average + Total
  • 27. Event Goal #2: Budget + ROI & Time • Budget $ • Target ROI • Timeline +ROI (2:1) Benefits Gained via event Budget Max event fund Bidding opens Presentation Preparation Event starts
  • 28. SMART Event-Goal #1 CTA: Peserta schedule FREE consultation di akhir event (15 pax) • Educate: ‘Pentingnya membuat brief yg jelas’ (80%) • Branding: Terinspirasi “Berguna sekali masukan LL, yuk implementasi!” • Gain insight: Kelengkapan brief, yg dibuat/terima, elemen, tantangan • Leads-Gen: 25 quality leads (based on this lead-scoring…) • Leads-Engage: 80% attended start to finish & 10 aha! #2 Budget & Time: IDR xxx Idea (15 Jan) Prep (20 Jan) Open registration (25 Jan) Event (31 Jan)
  • 29. Background Event Goal Audience Concept Agenda Partner Sponsor Tasks Context Concept Event Story Mid Feb Aug Apr May Mar Wishlist Task List Jun Jul bit.ly/LLEC20232ff

Notas del editor

  1. Set the right mindset for optimum learning, to feel relaxed & be yourself Aha = insight, idea, action iteam
  2. 18/40 almost half are corporate, 11/40 around ¼ is EO.
  3. 33/40 = 83%
  4. 14/33 = 42% kurang lengkap, 13/33 = 40% = hampir lengkap, 4/33 tidak lengkap, 2/33 = sudah lengkap
  5. 11/25 = 44% kadang-kadang, 5/25 = 20% hamper selalu | 6/25 = 24% jarang sekal + 3/25= 13% tidak pernah
  6. A client brief is a document that outlines the requirements and scope of a project or campaign, as set forth by a client. It’s often used in marketing a the basic construction of an advertising campaign – thus agency often see this as client brief / pitch brief (= Company background
  7. Background (as-is) => event goal (to-be of event owner) + audience needs (to-be of audience)
  8. LL platform enables agile approach to change the event brief elements and have it communicated to each stakeholder for adjustment Always aligned and planning in lock step with one another Equipped to run events your attendees will rave about Recognized for the results you’ve worked so hard to achieve Confident that you have a model for repeatable success
  9. Ask: Siapa pernah bolak-balik menanyakan brief event hanya untuk mempersiapkan acara? (event planner). Sedangkan brand: Siapa yg akhirnya sadar briefnya kurang lengkap
  10. Background (as-is) => event goal (to-be of event owner) + audience needs (to-be of audience)
  11. Or request from client, or inspired by client work and we realized many demand based on the poll we ran earlier
  12. To convince corporate: The ROI Methodology is a global standard to measure learning effectiveness by Phillips & Kirkpatrick and now implemented by Event ROI Institute by Elling Hamso – aligned his model
  13. * Refer to the Youtube talk ‘Dr Elling Hamso – How to Measure ROI in Events’ - Once planner have set the goal (CTA by audience), then they decide who is the right audience, and design concept & content to deliver the learning objectives in the most conducive environment to ensure attendees change their behaviours post-event (after understanding what are the obstacles preventing behaviour change to happen by themselves ie the different awareness phase they are in)
  14. CTA apa yang harus dilakukan audience setelah acara to reach the goal?!
  15. Apply: Partner | Sponsor | Volunteer/Intern/Employee
  16. Eg Subscribe newsletter/follow IG, schedule appt/demo, purchase product/refer a customer, or the event is the product (thus no need for CTA/GTM)
  17. SeMrush is the online visibility management & content marketing Saas platform https://www.londonhypnotherapy.org/hypnosis-hypnotherapy-how-the-conscious-and-subconscious-minds-work.php
  18. SeMrush is the online visibility management & content marketing Saas platform https://www.londonhypnotherapy.org/hypnosis-hypnotherapy-how-the-conscious-and-subconscious-minds-work.php
  19. SeMrush is the online visibility management & content marketing Saas platform KPI difficult to measure: Registration -> attendance rate, #questions asked, #leads & quality, engagement w/ content (pre+in+post event)
  20. SeMrush is the online visibility management & content marketing Saas platform KPI difficult to measure: Registration -> attendance rate, #questions asked, #leads & quality, engagement w/ content (pre+in+post event)
  21. SeMrush is the online visibility management & content marketing Saas platform KPI difficult to measure: Registration -> attendance rate, #questions asked, #leads & quality, engagement w/ content (pre+in+post event)
  22. SeMrush is the online visibility management & content marketing Saas platform KPI difficult to measure: Registration -> attendance rate, #questions asked, #leads & quality, engagement w/ content (pre+in+post event)