Background about how to evaluate how mature your organisations investment in BizTalk is and why you would want to do this.

1. Connected Systems Consulting Ltd
Introducing BizTalk Maturity Assessment

2. Who am I?
Michael Stephenson
–
UK-Based Freelance Consultant specializing in:
•
•
•
BizTalk
Windows Azure
Integration
–
Was BizTalk MVP now a Microsoft Integration MVP for 5+ years
–
One of organizers of UK Connected Systems User Group
–
Blog: www.geekswithblogs.net/michaelstephenson
–
Twitter: @michael_Stephen
–
Linked In: http://www.linkedin.com/in/michaelstephensonuk1
Connected Systems Consulting Ltd

3. Agenda
• Common Customer Scenarios
• BizTalk Maturity Assessment
• Demo
Connected Systems Consulting Ltd

4. SCENARIOS
BizTalk Maturity Assessment

5. New Customer
• A new customer has just chosen to buy BizTalk
• The customer is full of good intentions
• How do they ensure they start out in the right way to be successful
Connected Systems Consulting Ltd

6. Isolated Project Team
• A project team completes a BizTalk project
• The project team leaves
• A period of time later the customer doesn’t really understand what they
have
• The customer now has BizTalk but:
– doesn’t really know what else they can do with BizTalk
– Doesn’t really understand what they have been left with
Connected Systems Consulting Ltd

7. Project Disaster
• A project BizTalk project is underway but is going wrong
• The project team don’t have in place the things which gives projects a
chance of going well
• Things get very heated
• The project fails or people/vendors get replaced
Connected Systems Consulting Ltd

8. Heavy Dependency on Individuals
•
•
•
•
•
An organisation has delivered many BizTalk projects
All of the knowledge is in a small number of people’s heads
There is no collaborative way of working and little documentation
People move on
The organisation is in a bad place and doesn’t really understand how to
move forwards
Connected Systems Consulting Ltd

9. Outsourcing ignores existing processes
• An organisation has delivered many BizTalk projects
• The organisation outsources its BizTalk capability
• The outsource partner doesn’t maintain or follow the existing ways of
working which delivered success
• The organisation didn’t really understand those existing ways of working
• The outsource partners has problems with new projects
• The partner blames the original project team
• The organisation doesn’t understand why things used to work and now
they dont
Connected Systems Consulting Ltd

10. Vendor Quality Assurance
• An organisation engages with a partner to deliver a BizTalk project
• The organisation wants to make sure the partner is doing a good job and
will leave them in a healthy position at the end of the project
• The organisation cant govern or measure that the partner is doing the right
things
• The partner wants to be able to demonstrate to their customer that they
are following recognised best practices
Connected Systems Consulting Ltd

11. Cross Project Quality Assurance
•
•
•
•
•
A consultancy has many concurrent projects involving BizTalk
They have some projects which are successful
They have some projects which are painful
How do you ensure all projects are covering key
How do you ensure projects are consistent
Connected Systems Consulting Ltd

12. Common Theme
“The technology is blamed for deficiencies in the
organisational capability”
Connected Systems Consulting Ltd

13. BIZTALK MATURITY ASSESSMENT
BizTalk Maturity Assessment

14. Aim
“Provide an industry recognised model of the common
behaviours which lead to successful integration experiences with
BizTalk”
Connected Systems Consulting Ltd

15. Overview
•
•
•
•
Survey your organisation
Profile your capability
Identify improvement opportunities
Measure your improvement
Survey
Implement
Improvements
Profile Results
Identify
Improvements
Connected Systems Consulting Ltd

16. Behaviour Categories & Levels
Categories
Maturity Levels
•
•
•
•
•
•
•
•
•
•
•
•
•
Architecture
People
Development
Deployment
Infrastructure
Testing
Support
Requirements
Initial
Managed
Standardized
Predictable
Optimising

17. Typical Maturity Model

18. Maturity Profile
Before
After
Overall Maturity Profile
Overall Maturity Profile
1. Initial
1. Initial
5. Optimizing
4. Predictable
2. Managed
3. Standardized
5. Optimizing
4. Predictable
2. Managed
3. Standardized

19. DEMO
BizTalk Maturity Assessment

20. Who would be interested?
Overall Maturity
CTO, Senior Management,
Capability Owner
Maturity By Category
Delivery Manager,
Development Manager,
Infrastructure Manager
Maturity by Category
& Level
Developer, Architect,
BizTalk Administrator,
System Admin
Connected Systems Consulting Ltd

21. Overall Maturity
Before
After
Overall Maturity Profile
Overall Maturity Profile
1. Initial
1. Initial
5. Optimizing
4. Predictable
2. Managed
3. Standardized
5. Optimizing
4. Predictable
2. Managed
3. Standardized

22. Maturity By Category
Overall Maturity % By Category
100
90
80
70
60
50
40
30
20
10
0

23. Maturity by Level & Category
Maturity % By Level & Category
100
90
80
70
60
Deployment
50
Development
40
30
20
10
0
1. Initial
2. Managed
3. Standardized
4. Predictable
5. Optimizing

24. SUMMARY
BizTalk Maturity Assessment

25. Summary
• 200+ questions about all angles of your BizTalk capability
• 2 case studies demonstrating its use
• Contributed to by 8 MVP’s and some recognised partners from around the
world
• Its free to use!!
http://www.BizTalkMaturity.com
Connected Systems Consulting Ltd