Guide describes general possible printing requirements for kiosk applications and answers them by providing direct thermal printing solutions with an example of versatile Sanei SK1 printers.

1. How to choose a kiosk printer
Based on a direct thermal printing technology

2. There are several factors to consider when it comes
to choose right solution

3. 3
What are the application requirements?
Different applications require different product functionality
Thermal, Thermal-Transfer,
Inkjet, Dot Matrix, Laser
Printing Technology
What`s the required print width?
Paper Width
Not all printers support thick
paper type
Paper Thickness
How fast do you need to print?
Print Speed
Continous paper, fan fold paper,
continous label paper or size cut
labels ?
Media type
Small or large paper holder ?
Paper holder size

4. 4
What are the application requirements?
Different applications require different product functionality
What is available voltage to
operate the printer?
Voltage
What is available current
allocated for printing?
Current
What is available space for
printer?
Dimensions
Tear bar or automatic cutter ?
Cutting type
What are temperature and
humidity ranges?
Operating conditions
Is presenter required to protect
from vandalism or to retract
untaken receipt?
Presenter

5. 5
What are the application requirements?
Different applications require different product functionality
RS232, USB, Ethernet or other
like Bluetooth or Wi-Fi?
Interface type
Are drivers, libraries or SDK
required?
Operating system
Is near end paper sensor, gap
sensor or reflective sensor
required?
Sensors availability
What are the printer and device
required approvals?
Certifications
Does distributor or manufactuer
provide pre-sale and post-sale
support ?
Support
Is distributor or manufacturer
able to deliver in a timely
manner?
Stock availability

6. 6
Direct Thermal Printing Technology
Why is it so popular for kiosk manufacturers ?
Why Go Thermal?
Thermal kiosk printers are popular for printing receipts, but also wider black and white documents due to high speed and
instant ready to print functionality.
Thermal printing is very quiet and requires no toners, inks or cartridges. The only consumable is thermal paper meaning less
operating costs. Thermal mechanisms have few moving parts resulting in very high reliability like 150km or more abrasion
resistance.
Thermal kiosk printers are also used for their small size, competitive price in case of 2” and 3” models and eventually low
voltage and low current requirement.

7. Previous factors are now reviewed in more details
describing direct thermal kiosk printers

8. 8
General features review
Print Width
Most common print width is 60mm, followed by 80mm.
112mm and A4 print width is less common because of
much higher price of the printer.
Print Speed
Kiosk printers print speed ranges from 50mm to 250mm
per second, while 200mm/s is standard.
Print speed depends mostly on printer`s hardware and
firmware design, but also on printing application as
printing speed is lower when more dots per line are
heated.
Paper Thickness
Most kiosk printers use 55-80gsm paper, while more
advanced ones are suitable for thicker paper even up to
255gsm.
Simple receipt is 48-55gsm, while tickets differs by
application ranging between 75gsm and 255gsm.
Paper Holder Size
There is no standard when it comes to printer paper
holder. Minimum paper holder of 83mm paper roll
diameter is recommended, followed by 120mm or
150mm.
Often large paper holder of 200mm or 250mm paper roll
diameter is available as option.

9. 9
General features review
Voltage
Most common printer voltage is 24V, followed by 12V or
other like 9V.
110/230V ac adapters are usually offered as option.
Current
Required current varies significantly ranging from 1A to
even 25A with average of 2-3A.
Low printing speed and text printing require less current
while high printing speed and graphic printing require
more current.
Presenter
Presenter is a device assembled in front of the printer
and is used to hold the receipt untill it`s fully printed, cut
and then presented to the customer.
Some presenters have retract function for collecting
untaken receipts which is important in data sensitive
applications.
Cutting Type
Tear bar is used to tear paper off manually while cutter
cuts paper automatically.
Kiosk printers are usually equipped with automatic
guilottine cutters which cut paper like scissors.

10. 10
General features review
Operating System
Depending on OS, Windows drivers, Linux libraries or
Android SDK are usually requested.
These are integral part of the printer as good software
support greatly reduces printer integration time resulting
in lower cost of design.
Software differs from simple Windows support to
advanced printer status monitor.
Operating Conditions
There are printers made for normal operating
temperature range (from + 5C to 50C) and wide operating
temperature range (from -20C to 60C).
Humidity ranges from 20% to 85%, without condensation.
This figures are most common and could vary depending
on exact product.
Support and Stock Availability
It is important to use durable printer as noone wants to
repair device in remote location. Purchase from reliable
partner is highly recommended.
When choosing supplier take into consideration level of
provided support and check if standard stock level is
sufficient. Price should not be a key factor.
Certifications
Some kiosk printers don`t have any certifications while
others could have CE, UL or other.
As certification is costly, manufacurer could also provide
list of components meeting certain standards, thus
helping in complete certification of the device.

11. Sanei SK1 printers
as an example of versatile kiosk printing solution
Entry-level, Super-Compact, Open Frame Printers

12. 12
SK1-x1 thermal kiosk printer range
Paper width 80 / 83 / 112mm
SK1-41
Paper width 58 / 60mm
SK1-21
Paper width 58 / 60 / 80 / 83mm
SK1-31
1D and 2D barcode, ticket, receipt and label printers

13. 13
SK1 Features
High Print Speed
Print speed up to 200mm per second
Paper Thickness
Thick paper support up to 150µm
Flexible Mounting Options
Standard horizontal or vertical model for very
thin kiosk installation
Interface Type
USB and Serial Dual Interface
Easy Paper Operation
Unique “crocodile open mouth” or standard
automatic paper loading
Cutter type
Full cut or partial cut gillotine cutter
Sensors
Sensors include Near End, Paper End,
Reflection and Gap
Compact Design
Low profile and lightweight design
Paper Diameter
Paper diameter up to 120mm by paper holder
adjustement
Paper Core
Changeable paper core - 12mm or 25.4mm
Voltage & Current
Voltage 24V +/- 5%, average current 2.5A
Reliability
Up to 150km, 200mln Pulses, 1.5mln cuts
Versatile Operating Conditions
Working temperature from -20C to +60C
Certifications
CE, FCC, VCCI
Paper Type
Continous paper or label paper

14. 14
SK1 options
Bezels
There are two types of paper bezels available:
● BZ-SK1 - compact and lighweight bezel with paper sensor
● LB-SK1- red or blue led flashing bezel with paper sensor
Both types are suitable for 2” or 3” printers and are assembled in front of the mechanism.

15. 15
SK1 options
Presenter and power adapter
Presenter PR-SK1 supports retract function and works in following modes:
● CLAMP/EJECT - forward collecting operation
● CLAMP/RETRACT - backward collecting operation
● CLAMP ONLY - ejecting operation
● CONTINOUS - continous ejecting operation
For those who do not have 24V power source, 230V power adapter with adapter cable is available as option.

16. 16
SK1 options
Large paper holders
Large paper holders are used in case of highly demanding applications where more receipts are printed. HL02 holder
for 2” and 3” printers supports 200mm roll diameter, while HL03 holder for 4” printer supports 250mm roll diameter.
HL02 holder is very flexible as the paper roll could be assembled above, behind or below the printer. Vertical position of
roll greatly reduces required depth for printer assembly.

17. 17
SK1 Software
ESC/POS ® commands compatibility
Available software support
Windows drivers XP, Vista, 7, 8/8.1
Advanced Windows Utility Software - remote real time status monitor
with automatic email sending, macro settings, format & label settings,
journal manager, image registration and other
Linux support - CUPS drivers
3D CAD files for easy integration available upon request

18. 18
CompArt International - Printing Solution Company
60mm, 80mm or 112mm
panel mount printers for
easy integration
Panel printers
60mm, 80mm, 112mm or A4
Bluetooth portable printers
with battery
Mobile printers
60mm, 80mm or 112mm
Point of Sale printers with
various interfaces
POS printers
Thermal & thermal transfer
office, semi industrial and
industrial printers
Label printers
CompArt is a dot matrix, thermal and thermal transfer printer solution
provider. We offer POS, mobile, kiosk, panel, label printers and printing
mechanisms from worldwide known manufacturers as well as our own
production under CompArt brand.
We are distributor of the following companies: Brother, Dymo, Godex,
Newland, Nippon Primex, Star Micronics, Seiko Instruments and Seiko
Precision.

19. 19
Our Customer Service
Pre-Sale Support
We provide detailed technical support about our printers as
well as price and stock level information.
Usually we ask what your requirements are and then we
propose a solution tailored to your needs.
Sale
We deliver products from our warehouse based in Poland,
offering fast and cost efficient delivery terms.
Flexibility
In all 3 stages we are flexible as much as possible and reply
within 24h by answering customer`s inquiries and solving
problems (if any).
Post-Sale Support
If needed we take care of our customers by providing more
technical support after product delivery.
Support
Negotiations
Deliveries

20. 20
We provide our products worldwide from our office in Poland, Warsaw
or through our distributors (please inquire)
Europe - Poland -
Warsaw
CompArt
Headquarters
CompArt International
Hetmanska 35, 04-305
Warsaw, Poland
Phone: + 48 22 6108527
Fax: + 48 22 6730242
http://www.compart.pl
info@compart.pl

21. 21
Thank you for watching
Created by Michal Hopfer
Any questions ?
If you need more information about thermal kiosk
printers or thermal printers in general, please do
not hesitate to contact me.
Michal Hopfer
Sales Director at CompArt International
michal.hopfer@compart.pl
Phone
+48 22 610 85 27
Website & Email
info@compart.pl
http://www.compart.pl
Address
CompArt International
Hetmanska 35, 04-305
Warsaw, Poland