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Understanding Social Media and 
Using it to Your Advantage 
Nathan C. Hunerwadel 
Communications Specialist 
Colorado Division of Homeland Security 
& Emergency Management 
@hunerwadel 
nathan.hunerwadel@state.cous
Agenda 
Introduction 
Social Media Statistics 
Persistent & Emerging Concerns 
Anonymous Trends 
Specific Platform Review 
Using it to Your Advantage 
Questions
Nathan C. Hunerwadel 
Communications Specialist 
Manage @ReadyColorado Blog and Social Media accounts 
Colorado Virtual Operations Support Team Manager 
Reserve Deputy Sheriff, Jefferson County Sheriff’s Office 
PIO with the Jefferson County Type III IMT 
@Hunerwadel ~ about.me/hunerwadel
Social Media 101 
Published on Apr 16, 2014 
#Socialnomics 2014 by Erik Qualman is the fifth 
version of the most watched video series on Social 
Media. Qualman is a #1 best selling author and 
keynote speaker on digital leadership. The video 
was produced by Equalman Studios. Source data 
for the statistics in the video is available in the 
book Socialnomics (sold on Amazon) 
socialnomics.com | @equalman 
(Text taken from You-Tube video description) 
#Socialnomics 2014 
Teens are among the leaders of Internet 
trends. The world is advancing so quickly that 
many of today's teens will find future careers 
in technologies that haven't been invented 
yet. Through the Think Time videos, you'll see 
why it's time for them to become more cyber 
savvy. By MySecureCyberSpace 
(Text taken from You-Tube video description) 
Think Time – Teens and Social Networks
Social Media Statistics 
10 Things to Know About How Teens Use Technology – Pew Research Internet Project 
http://www.pewinternet.org/2013/07/10/10-things-to-know-about-how-teens-use-technology/
Social Media Statistics 
Teens, Social Media, and Privacy – Pew Research 
http://www.pewinternet.org/2013/05/21/teens-social-media-and-privacy- 
3/
Persistent & Emerging Concerns 
Norton Online Family Report 
http://us.norton.com/content/en/us/home_homeoffice/media/pdf/nofr/Norton_Family-Report-USA_June9.pdf
Persistent & Emerging Concerns 
Infographic – How to Keep Students Safe Online 
https://gaggle.net/speaks/infographic-how-to-keep-students-safe-online/
Persistent & Emerging Concerns 
McAfee The Secret Online Lives of Teens 
http://promos.mcafee.com/en-US/PDF/lives_of_teens.pdf 
http://promos.mcafee.com/en- 
US/PDF/lives_of_teens.pdf
Persistent & Emerging Concerns 
McAfee The Secret Online Lives of Teens 
http://promos.mcafee.com/en- 
US/PDF/lives_of_teens.pdf
Persistent & Emerging Concerns 
2011 AP-MTV Digital Abuse Study 
• Three-quarters of youth believe that digital abuse is a serious problem, and intervention is on the rise from 2009 
• Digital abuse isn’t generally the act of strangers – perpetrators are usually people known well 
• Youth are aware that sexting can be a serious problem, but still 1 in 3 have engaged in some form of sexting. 
• Many who “sext” do so as a result of pressure. 
• Additionally, 41% of those in a relationship have experienced some form of digital dating abuse, with about a quarter 
feeling pressure to constantly “check in” with their partner. 
• Slurs are common online, and young people regularly encounter words like “slut” “that’s so gay” “fag” and “retard” 
on social networks. 
• Youth know digital discrimination is a serious issue, yet many don’t fully grasp the weight of discriminatory language. 
• Youth point to some tactics as helpful in ameliorating digital abuse, particularly limiting the perpetrator’s access to 
their social network accounts, passwords and digital contact info. 
• Compared to two years ago, young people today are more aware of the potential negative impacts of posting 
information online and more likely to intervene when they see peers experiencing digital abuse. 
• Digital Abuse is not something to be dismissed as “no big deal.” Most (53%) of those who have encountered abuse 
online say the experience was deeply upsetting. 
• Association seen between digital abuse and mental health. 
• Other risky behaviors are associated with digital abuse. 
• Students engaged in sexting or who are victims of digital dating abuse are more likely to consider dropping out of 
school. 
• Whether rich or poor, black or white, digital abuse touches young people from all parts of society 
http://www.athinline.org/pdfs/MTV-AP_2011_Research_Study-Exec_Summary.pdf
Persistent & Emerging Concerns 
2013 AP-MTV Digital Abuse Study 
http://www.athinline.org/pdfs/2013-MTV-AP-NORC%20Center_Digital_Abuse_Study_Release.pdf 
http://www.athinline.org/pdfs/MTV-AP_2011_Research_Study-Exec_Summary.pdf
Persistent & Emerging Concerns 
National School Safety & Security Services 
http://www.schoolsecurity.org/2014/02/schools-face-new-wave-violent-threats-sent-social-media-electronic-means-study- 
says/
Persistent & Emerging Concerns 
http://www.nola.com/e 
ducation/index.ssf/2014 
/10/ebola-related_ 
social_media_ho 
a.html
Persistent & Emerging Concerns 
SWATTING – Dangerous New Trend, More Than Just 
A Prank 
http://www.ivecla 
w.com/swatting-dangerous- 
new-trend- 
fraught-dangers/
Anonymous Trends 
“A funny thing happened on the way to an authentic internet: Anonymity came back into 
vogue. Today, there are literally dozens of anonymous apps that allow you to vent, 
confess, or share secrets with strangers while going incognito. These apps are so popular, 
in fact, that it’s hard to keep track of them all.” 
~ Kevin Roose ~ Daily Intelligencer ~ NYMag.com 
http://nymag.com/daily/intelligencer/2014/06/complete-guide-to-anonymous-apps.html 
“The Secret’s Out 
“Critics maintain that anonymity is a double-edged sword. While it lets the public frankly 
discuss issues they might not otherwise in an open forum, cloaking one’s identity leads 
some to believe they can tease and troll others at will. 
“This is especially true among kids, teens and adults in their early 20s—groups not known 
for their restraint and self-control. (The penetration of these apps is high among young 
people. Nine percent of Internet users ages 10-18 in the U.S. use Ask.fm on a daily basis, 
while about 5 percent utilize Secret, Whisper and Yik Yak every day, according to 
research data from McAfee.) 
‘“They may be feeling power for the first time,” says anti-bullying activist Mike Dreiblatt, 
co-author of the book How to Stop Bullying and Social Aggression. “For some young 
people, that can be intoxicating. They don’t know when to stop. Cyberbulling and 
anonymous apps go hand in hand.”’ ~ David Gianatasio ~ ADWEEK.com 
http://www.adweek.com/news/advertising-branding/anonymous-apps-whisper-and-secret-have-dark-side-160107
Anonymous Trends 
“These apps are demonized because they’re new,” adds Lee Tien, senior staff attorney at the Electronic Frontier 
Foundation, a nonprofit that supports digital rights. “There’s a tendency to blame the technology or the modality.” 
Working through issues like bullying and abuse, he says, “are part of the free-speech bargain. Those costs are 
something that we deal with. No right-thinking person says free speech has no cost.” 
Quoted by David Gianatasio in ADWEEK.com 
http://www.adweek.com/news/advertising-branding/anonymous-apps-whisper-and-secret-have-dark-side-160107 
Whisper 
Secret 
Yik Yak 
Gossup 
Babbly 
Cloaq 
Viper 
Insider 
Mood 
Local Anonymous 
ButterflyEffect 
Matter 
Ether 
Steams 
Bamtboo 
WUT 
Impulses 
ShareWhere 
Confidly 
Shrtwv 
Truth 
Erodr 
Sneeky 
Backchat 
rumr http://nymag.com/daily/intelligencer/2014/06/complete-guide-to-anonymous-apps.html
Specific Platform Review 
https://gaggle.net/top-social-networking-sites-and-apps-kids-use/ 
4chan.org 
9gag.com 
Ask.fm 
Badoo 
Burn Note 
ChatRouletter.com 
Creepypasta 
Dropbox 
Facebook 
Facebook Messenger 
Fess 
FireChat 
Foursquare 
Google+ 
Google Drive 
Grom Social 
Instagram 
Keek 
Kik 
Leak 
Meet Me 
Myex.com 
Myspace 
OKCupid 
Omegle 
Oovoo 
Path 
PhotoSwap 
Plenty Of Fish “POF” 
Reddit Forums 
Secret 
Slingshot 
SnapChat 
Spring.me 
Streetchat 
Tagged.com 
Tinder 
Truth 
Tumblr 
Twitter 
Viber 
Vine 
Voxer 
WhatsApp 
Whisper 
Yik Yak
Using it to Your Advantage 
http://www.pewinternet.org/2014/07/23/13-things-to-know-about-teens-and-technology/
Using it to Your Advantage 
Listen to the Conversation and Engage 
A Maryland school district will be one of 
only four in the nation to use special 
software to track students' social media 
posts. The idea is to keep students safe. 
FOX 5's Lauren DeMarco has more. 
https://www.youtube.com/watch?v=VV9u 
NKVef_A 
Use of Geolocation Services 
There is notable growth in the number of social media users who are 
now setting their accounts to include location in their posts. 
Among adult social media users ages 18 and older, 30% say that at 
least one of their accounts is currently set up to include their 
location in their posts, up from 14% who said they had ever done this 
in 2011.2 This trend is also showing up among younger users. An 
earlier Pew Internet survey of teens ages 12-17 found that 16% of 
teen social media users have their accounts set up to automatically 
include their location in posts.3 
http://www.pewinternet.org/2013/09/12/location-based-services/
Using it to Your Advantage 
Listen to the Conversation and Engage 
https://www.facebook.com/pages/School- 
Resource-Officer-HobartIN/138999636114920 
https://www.facebook.com/profile.php?id=10000 
4719858297&fref=ts
Using it to Your Advantage 
Update Policies 
http://whotv.com/2014/09/26/school-districts-revising-social- 
“What was clarified in this specific case was referring 
Facebook and Twitter and some of the other social media 
sites by name,” says the district’s communication director, 
Jarret Peterson. “We also clarified teachers can use social 
media to push information out and that students should not 
be followed or ‘friended’ on social media.” 
media-policies/
Using it to Your Advantage 
Communicate and Train 
https://www.facebook.com/pages/School- 
Resource-Officer-HobartIN/138999636114920 
http://lexch.com/news/regional/grand-island-schools-plan-presentations- 
on-social-media-for-parents/article_dac58a20- 
5975-11e4-b92e-97ba37c57da6.html 
http://triblive.com/neighborhoods/yournorthhills/yo 
urnorthhillsmore/6931594-74/parents-presentation-media# 
axzz3GtYu8m00
Using it to Your Advantage 
Communicate, Communicate, Communicate 
Many school districts now use social 
media to communicate with parents. 
News 8 looks into one district taking 
social media to the next level. 
http://youtu.be/9tLYGvE7w4g 
https://twitter.com/SheriffCameron/status/512673004581830656 
https://twitter.com/firstsheriff/status/512638870656004096
Using it to Your Advantage 
Use it in the Classroom 
http://www.bestofneworleans.com/gambit/social 
-media-in-the-classroom/Content?oid=2506272 
But in Loyola's social media classes, and within the 
university's newly minted social media minor, it's not about 
teaching students how to use the technology with which they 
are intimately familiar. Instead, it's focused on teaching 
them how to use social media strategically and get the most 
out of what the various platforms offer. "It's a question of 
what is good content — when do you post and thinking about 
how you post strategically," Nelson says. "How do you work 
together across platforms?" 
In Nelson's social media class, the School of Mass 
Communication is the students' client. Students represent 
the school by operating its social media presence. Content is 
produced with a purpose and students get a real life 
connection between the classroom and the world beyond its 
walls. Nelson says one of the major challenges students face 
is how to find a dynamic voice that appeals to a variety of 
audiences. 
"Trying to reach high school students, who are increasingly 
straying from Facebook because their parents are on it, that 
could be Instagram and Tumblr," he says. "Alumni like 
Facebook. Everybody loves Twitter, so the thrust of the 
semester is being able to direct [students'] messaging."
Using it to Your Advantage 
Watch and Learn! 
https://twitter.com/SmokyNow 
https://twitter.com/SmokyNow/status/4572898 
66275848192
Using it to Your Advantage 
Beware of the dangers. Embrace the positive potential. 
http://promos.mcafee.com/en-US/PDF/lives_of_teens.pdf
Questions? 
Nathan C. Hunerwadel 
Communications Specialist 
Colorado Division of Homeland Security 
& Emergency Management 
@hunerwadel 
nathan.hunerwadel@state.co.us

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Colorado DHSEM: Understanding Social Media and Using it to Your Advantage

  • 1. Understanding Social Media and Using it to Your Advantage Nathan C. Hunerwadel Communications Specialist Colorado Division of Homeland Security & Emergency Management @hunerwadel nathan.hunerwadel@state.cous
  • 2. Agenda Introduction Social Media Statistics Persistent & Emerging Concerns Anonymous Trends Specific Platform Review Using it to Your Advantage Questions
  • 3. Nathan C. Hunerwadel Communications Specialist Manage @ReadyColorado Blog and Social Media accounts Colorado Virtual Operations Support Team Manager Reserve Deputy Sheriff, Jefferson County Sheriff’s Office PIO with the Jefferson County Type III IMT @Hunerwadel ~ about.me/hunerwadel
  • 4. Social Media 101 Published on Apr 16, 2014 #Socialnomics 2014 by Erik Qualman is the fifth version of the most watched video series on Social Media. Qualman is a #1 best selling author and keynote speaker on digital leadership. The video was produced by Equalman Studios. Source data for the statistics in the video is available in the book Socialnomics (sold on Amazon) socialnomics.com | @equalman (Text taken from You-Tube video description) #Socialnomics 2014 Teens are among the leaders of Internet trends. The world is advancing so quickly that many of today's teens will find future careers in technologies that haven't been invented yet. Through the Think Time videos, you'll see why it's time for them to become more cyber savvy. By MySecureCyberSpace (Text taken from You-Tube video description) Think Time – Teens and Social Networks
  • 5. Social Media Statistics 10 Things to Know About How Teens Use Technology – Pew Research Internet Project http://www.pewinternet.org/2013/07/10/10-things-to-know-about-how-teens-use-technology/
  • 6. Social Media Statistics Teens, Social Media, and Privacy – Pew Research http://www.pewinternet.org/2013/05/21/teens-social-media-and-privacy- 3/
  • 7. Persistent & Emerging Concerns Norton Online Family Report http://us.norton.com/content/en/us/home_homeoffice/media/pdf/nofr/Norton_Family-Report-USA_June9.pdf
  • 8. Persistent & Emerging Concerns Infographic – How to Keep Students Safe Online https://gaggle.net/speaks/infographic-how-to-keep-students-safe-online/
  • 9. Persistent & Emerging Concerns McAfee The Secret Online Lives of Teens http://promos.mcafee.com/en-US/PDF/lives_of_teens.pdf http://promos.mcafee.com/en- US/PDF/lives_of_teens.pdf
  • 10. Persistent & Emerging Concerns McAfee The Secret Online Lives of Teens http://promos.mcafee.com/en- US/PDF/lives_of_teens.pdf
  • 11. Persistent & Emerging Concerns 2011 AP-MTV Digital Abuse Study • Three-quarters of youth believe that digital abuse is a serious problem, and intervention is on the rise from 2009 • Digital abuse isn’t generally the act of strangers – perpetrators are usually people known well • Youth are aware that sexting can be a serious problem, but still 1 in 3 have engaged in some form of sexting. • Many who “sext” do so as a result of pressure. • Additionally, 41% of those in a relationship have experienced some form of digital dating abuse, with about a quarter feeling pressure to constantly “check in” with their partner. • Slurs are common online, and young people regularly encounter words like “slut” “that’s so gay” “fag” and “retard” on social networks. • Youth know digital discrimination is a serious issue, yet many don’t fully grasp the weight of discriminatory language. • Youth point to some tactics as helpful in ameliorating digital abuse, particularly limiting the perpetrator’s access to their social network accounts, passwords and digital contact info. • Compared to two years ago, young people today are more aware of the potential negative impacts of posting information online and more likely to intervene when they see peers experiencing digital abuse. • Digital Abuse is not something to be dismissed as “no big deal.” Most (53%) of those who have encountered abuse online say the experience was deeply upsetting. • Association seen between digital abuse and mental health. • Other risky behaviors are associated with digital abuse. • Students engaged in sexting or who are victims of digital dating abuse are more likely to consider dropping out of school. • Whether rich or poor, black or white, digital abuse touches young people from all parts of society http://www.athinline.org/pdfs/MTV-AP_2011_Research_Study-Exec_Summary.pdf
  • 12. Persistent & Emerging Concerns 2013 AP-MTV Digital Abuse Study http://www.athinline.org/pdfs/2013-MTV-AP-NORC%20Center_Digital_Abuse_Study_Release.pdf http://www.athinline.org/pdfs/MTV-AP_2011_Research_Study-Exec_Summary.pdf
  • 13. Persistent & Emerging Concerns National School Safety & Security Services http://www.schoolsecurity.org/2014/02/schools-face-new-wave-violent-threats-sent-social-media-electronic-means-study- says/
  • 14. Persistent & Emerging Concerns http://www.nola.com/e ducation/index.ssf/2014 /10/ebola-related_ social_media_ho a.html
  • 15. Persistent & Emerging Concerns SWATTING – Dangerous New Trend, More Than Just A Prank http://www.ivecla w.com/swatting-dangerous- new-trend- fraught-dangers/
  • 16. Anonymous Trends “A funny thing happened on the way to an authentic internet: Anonymity came back into vogue. Today, there are literally dozens of anonymous apps that allow you to vent, confess, or share secrets with strangers while going incognito. These apps are so popular, in fact, that it’s hard to keep track of them all.” ~ Kevin Roose ~ Daily Intelligencer ~ NYMag.com http://nymag.com/daily/intelligencer/2014/06/complete-guide-to-anonymous-apps.html “The Secret’s Out “Critics maintain that anonymity is a double-edged sword. While it lets the public frankly discuss issues they might not otherwise in an open forum, cloaking one’s identity leads some to believe they can tease and troll others at will. “This is especially true among kids, teens and adults in their early 20s—groups not known for their restraint and self-control. (The penetration of these apps is high among young people. Nine percent of Internet users ages 10-18 in the U.S. use Ask.fm on a daily basis, while about 5 percent utilize Secret, Whisper and Yik Yak every day, according to research data from McAfee.) ‘“They may be feeling power for the first time,” says anti-bullying activist Mike Dreiblatt, co-author of the book How to Stop Bullying and Social Aggression. “For some young people, that can be intoxicating. They don’t know when to stop. Cyberbulling and anonymous apps go hand in hand.”’ ~ David Gianatasio ~ ADWEEK.com http://www.adweek.com/news/advertising-branding/anonymous-apps-whisper-and-secret-have-dark-side-160107
  • 17. Anonymous Trends “These apps are demonized because they’re new,” adds Lee Tien, senior staff attorney at the Electronic Frontier Foundation, a nonprofit that supports digital rights. “There’s a tendency to blame the technology or the modality.” Working through issues like bullying and abuse, he says, “are part of the free-speech bargain. Those costs are something that we deal with. No right-thinking person says free speech has no cost.” Quoted by David Gianatasio in ADWEEK.com http://www.adweek.com/news/advertising-branding/anonymous-apps-whisper-and-secret-have-dark-side-160107 Whisper Secret Yik Yak Gossup Babbly Cloaq Viper Insider Mood Local Anonymous ButterflyEffect Matter Ether Steams Bamtboo WUT Impulses ShareWhere Confidly Shrtwv Truth Erodr Sneeky Backchat rumr http://nymag.com/daily/intelligencer/2014/06/complete-guide-to-anonymous-apps.html
  • 18. Specific Platform Review https://gaggle.net/top-social-networking-sites-and-apps-kids-use/ 4chan.org 9gag.com Ask.fm Badoo Burn Note ChatRouletter.com Creepypasta Dropbox Facebook Facebook Messenger Fess FireChat Foursquare Google+ Google Drive Grom Social Instagram Keek Kik Leak Meet Me Myex.com Myspace OKCupid Omegle Oovoo Path PhotoSwap Plenty Of Fish “POF” Reddit Forums Secret Slingshot SnapChat Spring.me Streetchat Tagged.com Tinder Truth Tumblr Twitter Viber Vine Voxer WhatsApp Whisper Yik Yak
  • 19. Using it to Your Advantage http://www.pewinternet.org/2014/07/23/13-things-to-know-about-teens-and-technology/
  • 20. Using it to Your Advantage Listen to the Conversation and Engage A Maryland school district will be one of only four in the nation to use special software to track students' social media posts. The idea is to keep students safe. FOX 5's Lauren DeMarco has more. https://www.youtube.com/watch?v=VV9u NKVef_A Use of Geolocation Services There is notable growth in the number of social media users who are now setting their accounts to include location in their posts. Among adult social media users ages 18 and older, 30% say that at least one of their accounts is currently set up to include their location in their posts, up from 14% who said they had ever done this in 2011.2 This trend is also showing up among younger users. An earlier Pew Internet survey of teens ages 12-17 found that 16% of teen social media users have their accounts set up to automatically include their location in posts.3 http://www.pewinternet.org/2013/09/12/location-based-services/
  • 21. Using it to Your Advantage Listen to the Conversation and Engage https://www.facebook.com/pages/School- Resource-Officer-HobartIN/138999636114920 https://www.facebook.com/profile.php?id=10000 4719858297&fref=ts
  • 22. Using it to Your Advantage Update Policies http://whotv.com/2014/09/26/school-districts-revising-social- “What was clarified in this specific case was referring Facebook and Twitter and some of the other social media sites by name,” says the district’s communication director, Jarret Peterson. “We also clarified teachers can use social media to push information out and that students should not be followed or ‘friended’ on social media.” media-policies/
  • 23. Using it to Your Advantage Communicate and Train https://www.facebook.com/pages/School- Resource-Officer-HobartIN/138999636114920 http://lexch.com/news/regional/grand-island-schools-plan-presentations- on-social-media-for-parents/article_dac58a20- 5975-11e4-b92e-97ba37c57da6.html http://triblive.com/neighborhoods/yournorthhills/yo urnorthhillsmore/6931594-74/parents-presentation-media# axzz3GtYu8m00
  • 24. Using it to Your Advantage Communicate, Communicate, Communicate Many school districts now use social media to communicate with parents. News 8 looks into one district taking social media to the next level. http://youtu.be/9tLYGvE7w4g https://twitter.com/SheriffCameron/status/512673004581830656 https://twitter.com/firstsheriff/status/512638870656004096
  • 25. Using it to Your Advantage Use it in the Classroom http://www.bestofneworleans.com/gambit/social -media-in-the-classroom/Content?oid=2506272 But in Loyola's social media classes, and within the university's newly minted social media minor, it's not about teaching students how to use the technology with which they are intimately familiar. Instead, it's focused on teaching them how to use social media strategically and get the most out of what the various platforms offer. "It's a question of what is good content — when do you post and thinking about how you post strategically," Nelson says. "How do you work together across platforms?" In Nelson's social media class, the School of Mass Communication is the students' client. Students represent the school by operating its social media presence. Content is produced with a purpose and students get a real life connection between the classroom and the world beyond its walls. Nelson says one of the major challenges students face is how to find a dynamic voice that appeals to a variety of audiences. "Trying to reach high school students, who are increasingly straying from Facebook because their parents are on it, that could be Instagram and Tumblr," he says. "Alumni like Facebook. Everybody loves Twitter, so the thrust of the semester is being able to direct [students'] messaging."
  • 26. Using it to Your Advantage Watch and Learn! https://twitter.com/SmokyNow https://twitter.com/SmokyNow/status/4572898 66275848192
  • 27. Using it to Your Advantage Beware of the dangers. Embrace the positive potential. http://promos.mcafee.com/en-US/PDF/lives_of_teens.pdf
  • 28. Questions? Nathan C. Hunerwadel Communications Specialist Colorado Division of Homeland Security & Emergency Management @hunerwadel nathan.hunerwadel@state.co.us