Microsoft Internet of Things konference 2015 - Microsoft og Internet of Things

1. Create The Internet
of Your Things
André Ekas
CTO, Microsoft Services Western Europe
June 19th 2015

2. Business leadership imperatives
Increase
revenue with
existing assets
Reduce
costs and
inefficiencies
Create
new business
models

3. Realizing the digital business
“Digital business is the creation of new business designs by blurring the
digital and physical worlds, promising an unprecedented convergence of
people, business, and things.”
FORBES, 2014
+ +
“What makes digital
business different
from e-business is the
integration of things,
connected and
intelligent, with
people and business.”
FORBES,
2014
ThingsPeople Business

4. Legacy Operational Systems
Digital business transformation
and the importance of things
• Limited visibility
• Lack of shared data
and insights
• Minimum efficiency
Enterprises with
disparate assets:
Things
Enterprise

5. Legacy Operational Systems
Digital business transformation
and the importance of things
• Increased visibility
• Improved efficiency
• Shared data and
insights
Enterprises with
connected assets:
Enterprise
The Internet of Things

6. Giving Cities a Lift – with Predictive Maintenance
“We wanted to go
beyond the industry
standard of preventive
maintenance, to offer
predictive and even
preemptive
maintenance, so we
can guarantee a higher
uptime percentage on
our elevators.”
Andreas Schierenbeck
ThyssenKrupp Elevator CEO
Source: https://www.youtube.com/watch?v=SGXTWLQ76jI

7. What is the Internet of Things (IoT)?
Connectivity Data AnalyticsThings

8. …noisy
So many options
…confusing
So many possible decisions
…big
So many devices and so much data
The Internet of Things can seem…
How (where) do we get started?
Who can really help us?
Do we need to start over?
Should we wait?
What technology do we need?

9. Why the Internet of Things matters
Redefine
customer
service
Open new
business
opportunities
Build
competitive
edge
Gain insight
and agility

10. Microsoft’s view
The Internet of Things starts
with your things
Build on the infrastructure
you already have
Add more devices to
the ones you already own
Get more from the data
that already exists
Stop just running your business. Start making it
thrive. Start realizing the potential of the Internet
of Your Things.

12. 1 Analyze later, after compiling
and standardizing disjointed data
to make analysis possible.
2 Analyze data in segments due to
data fragmentation, potential storage
limits, and finite processing power.
1 Analyze now using data automatically
compiled in standard formats and
compatible with familiar tools.
Power BI
HD Insight
2 Analyze Big Data from the entire
system to identify trends and
opportunities for improvement.
With
Intelligent
Systems
Service
With
fragmented
solutions
Engineer better products

18. Build more intelligent transportation systems
Reduce maintenance costs by
receiving notifications when
preventative maintenance is needed
before equipment breaks down
Respond to and resolve traffic
incidents and maintenance needs
faster by integrating sensors, license
plate reading systems, cameras, and
social network data
Alleviate the hassle of city parking
by providing citizens with an easy
view of parking availability
throughout the city and automatic
payment systems
Increase revenue and incentivize
off-peak travel by implementing
dynamic toll and fare pricing based
on license plate readings
Create more
value with
toll and fare
management
Simplify
the parking
experience
Increase
traffic system
efficiency
Optimize
fleet and asset
management
xx!

19. The customer
win bus
when the user can win the
bus network (or vice versa)
This is the bus traveler story.
Starts with the planning of the
trip, being notified he should
leave his current position to
pick the next bus that brings
his friends.
The app is the bus ticket. At
the end of the trip the user
can provide feedback, get
badges and incentives
The driver
my bus is
your home
how a bus driver loves his job
From the moment the day begins
to the bus park, the tablet is his
tool, he should carry it
everywhere.
It gives him a complete overview
of the bus and daily routines.
Provides a reactive and predictive
perspective on his routines.
At the end of the day he can
assess his performance, compare
with others and improve it.
The engineer
impec bus
my bus shines like a star
The bus engineer needs to provide
all the maintenance on the fleet.
He needs to know the history of
each bus and feedback from the
drivers.
The system will help him providing
all the information, tasks and
performance assessments

20. Smart City: Transform operations and
infrastructure
Efficient
Smart devices and assets that
help drive efficiencies up and
operational costs down.
Connected
Connected systems that
enable information and ideas
to flow across city functions
and among people.
Empowering
Empower city employees with
rich information and insights
for better decision making.

21. The EDGE – Deloitte

22. Building and
Employee
Persona’s
interact for best
performance &
productivity
Insights fueled by
PowerBI to support
property and facility
managers
Digital boards to
promote and raise
sustainability amongst
occupants
Mobile app for
employees to interact
with the building

23. Connected Digital Insurance
The story
Jack is a property manager who
after a major leak in one of the
buildings his company manages
discovers a new service from
contoso that allows him to
instrument his buildings and get
proactive repairs and predictive
maintenance in return for a
subscription.
We see how Jack engages with a
growing ecosystem of sensors,
devices and service providers all
of whom are accredited by
Contoso and form part of an
extensible and scalable network
supporting this shift from
premiums to prevention
subscriptions.

24. Treat patients more effectively wherever they are
With
in-house
solution
With
Intelligent
Systems
Service
1 Explain patient problems over the
phone when the doctor isn’t on site and
increase the risk of error in transmission.
1 Access secure patient data remotely,
see vitals in real time, and change
prescriptions to minimize errors.
2 Analyze patient data segments from
fragmented sources when you need a
holistic view of patient history.
?
2 Analyze historical patient data
accessible from one place to gain a
holistic view of the patient.
WHO
CDC
EMR

26. 1

28. Services help you make
sense of the data:
Microsoft Azure IoT services
Azure Machine Learning | HDInsight | Power BI
Microsoft Azure
IoT services:
Bringing the Internet of Things to life
Transform
your business
Enable
innovation
Improve
efficiency
Things produce data…You have things…
Other devices &
line-of-business assets
Windows
devices

29. Improve efficiency
Collect and secure large amounts of data from your
assets in the cloud for analysis
Monitor and track the health of your assets to
reduce costs
Connect disparate line-of-business assets to automate
and improve business processes
Things

30. Create operational intelligence to improve
performance and decision-making
Apply historical data to new problems to successfully
predict future behavior and trends
Analyze data from multiple sources in near real time to
drive revenue
Enable innovation
Things

31. Leverage advanced analytics to create new business
models and revenue streams
Create insights for the right people in your company
to access and act on
Convert the raw data from your “things” into
actionable insights and business results.
Things
Transform your business

32. The right strategy
Generate new
insights to
create new
business value
Combine the
data you
already collect
Expand by adding new devices, assets, services, and data
Utilize services
and the cloud
to jump-start
your efforts
Start by
connecting the
devices and LoB
assets you
already have

33. CUSTOMER
DATACENTER
SERVICE
PROVIDER
MICROSOFT
AZURE
CONSISTENT
PLATFORM
• Global scale
• Enterprise-grade
• Comprehensive
• Hybrid cloud
• People-centered
experiences
Microsoft Cloud
Platform

34. In conclusion
Let’s work together
to transform to a
digital business with
the Internet of
Your Things
Microsoft and our
partners have the
technology and
the experience to
make it a reality
The Internet
of Things is
happening now

35. “If you went to bed last night as an industrial
company, you’re going to wake up this morning as
a software and analytics company,” GE Chairman
and CEO Jeff Immelt, October 2014

36. • Learn more about how to create the Internet of Your Things
• Ask us to see if you qualify for the IoT Quick Starts program
• Explore Microsoft Azure IoT services today at www.InternetofYourThings.com

37. www.InternetofYourThings.com

38. Appendix

39. Create the Internet of Your Things
www.InternetofYourThings.com
CHALLENGE
Rockwell Automation is the world’s largest industrial
automation and information firm with 22,500
employees and customers in more than 80 countries.
Rockwell Automation wanted to transform the way
they do business in the oil and gas industry by
bringing the data generated by even the most
remote assets into the cloud and using advanced
analytics to provide unprecedented business
insights.
o Improves access to production and supply
chain data worldwide, reducing downtime
costs by as much as $300,000 per day
o Modernizes transaction data by replacing a
paper-based system with immediate electronic
records
o Enables data insights that help customers
orchestrate everything from deliveries to
equipment maintenance
BENEFITSSOLUTION
Rockwell Automation created a solution to monitor
expensive capital assets and use that data to improve
operational efficiency, drive better performance
and enable innovation. Based on Microsoft Azure
Internet of Things services, the solution collects,
integrates, and organizes sensor data from remote
equipment across global supply chains to support
real-time insight, predictive analytics, and preventive
maintenance.
ROCKWELL AUTOMATION
Fueling the oil and gas industry
with IoT
“What we’re talking about is delivering a degree of
collaboration and visibility unheard of in the
oil and gas industry.”
Doug Weber
Business Manager, Remote Application Monitoring

40. Create the Internet of Your Things
www.InternetofYourThings.com
CHALLENGE
Lido Stone Works, a MSP of high-end stone
installations for architectural firms worldwide,
wanted a more automated production environment
so that it could improve efficiency, as well as
remote assistance to reduce downtime.
o Boosts revenue by 70% and increases
productivity by 30% with automated,
streamlined solution
o Improves manageability and saves €400,000
(US$524,000) annually in travel costs
o Increases business volume and results in 67%
growth in workforce
o Better connectivity empowers innovation
BENEFITSSOLUTION
Lido teamed with Breton to connect Windows
Embedded-based machines on the factory floor with
back-end servers running Windows Server and a
Microsoft SQL Server database. The solution uses
ASEM remote assistance software and Windows
Azure to connect Lido’s machines and servers to
Breton’s control center.
LIDO STONE WORKS
Crafting stone on the
Internet of Things’ cutting edge
“With the manufacturing solution from Breton and
Microsoft, we can create new roadways and be creative
and different. It empowers us to celebrate new visions in
stone—there’s nothing we can’t do.”
Eliot Mazzocca
President

41. Create the Internet of Your Things
www.InternetofYourThings.com
Kaiser Permanente is the largest integrated health
care provider in the United States with 9.5 million
health plan members, 181,900 employees, 37
hospitals, and 611 medical offices. Kaiser Permanente
wanted to increase patient engagement and
convenience while enabling more efficient tools for
clinicians by using mobile technologies to provide
remote monitoring choices for patients in their
homes.
o Enhance patient care and safety through near
real-time, remote monitoring of vital signs
and automated alerts
o Expects to reduce outpatient visits for routine
checks and reporting of vital signs
o Provide better insight into patient data,
improving the efficiency and workflow for
nurses, dieticians, and other staff
Working with Cognizant, a leading provider of IT
solutions, Kaiser Permanente is testing a remote
patient monitoring system based on Microsoft Azure
Internet of Things services. The solution securely
connects to smart phones and devices such as blood
pressure and glucose meters in patients’ homes, and
integrates the data with a program prescribed by a
Kaiser Permanente clinician.
KAISER PERMANENTE
Anytime, anywhere patient care
CHALLENGE BENEFITSSOLUTION
Kaiser Permanente

42. Create the Internet of Your Things
www.InternetofYourThings.com
The US convenience store industry has 151,000
stores and posted $696 billion in sales in 2013. Kwik
Chek is a service-oriented family of convenience
stores with 43 locations in Texas. The company
wanted to transform its business and take customer
service to the next level by replacing conventional,
manual point-of-service (POS) processes with
cashless mobile payment for consumers and a
hosted, cloud-based, device independent POS
solution in the stores.
o Increases customer loyalty with improved
convenience and personalized service with
digital offers
o Operational efficiencies transform business
operations quickly and affordably, connecting
stores with the mobile commerce platform
within four hours
o Cuts customer time at fuel pumps by up to 40%
and improves safety with cashless payment
Kwik Chek turned to P97 Networks to build a solution
based on Microsoft Azure IoT services and Dynamics
AX that connects POS apps running in stores and on
mobile phones with the cloud and existing
infrastructure such as fuel pumps and ERP systems.
Customers can use phones to locate stores, pay
securely, and receive reward points and targeted
digital offers. Kwik Chek leverages the cloud-based
POS system for quick, reliable transactions and
advanced analytics.
KWIK CHECK
Premium gas: IoT transforms the
retail fuels industry
“The mobile experience and loyalty program create a
one-to-one relationship between us and our customers.
Having a customer’s data really helps us offer them the best
possible service, customized to their preferences and needs.
Kevin Smartt
CEO
CHALLENGE BENEFITSSOLUTION

43. Create the Internet of Your Things
www.InternetofYourThings.com
Leading global manufacturer ThyssenKrupp Elevator
maintains more than 1.1 million elevators worldwide,
including those at some of the world’s most iconic
buildings. ThyssenKrupp wanted to better compete in their
industry by offering dramatically increased uptime, taking
preventative maintenance a step further to predictive and
even pre-emptive service.
o Increases reliability through predictive
maintenance and rapid, remote diagnostic
capabilities
o Reduces costs for ThyssenKrupp and their
customers
o Rich, real-time data visualization
o Data continually feeds into dynamic
predictive models
o Two-way flow of data enables diagnostics
mode and remote elevator commands
ThyssenKrupp teamed up with Microsoft and CGI to create
a connected asset monitoring system based on Microsoft
Azure IoT services including Azure Machine Learning and
Power BI for Office 365. The solution connects thousands of
sensors and systems in its elevators to the cloud and draws
this data into a dashboard available on PCs and mobile
devices for a real-time view of key performance indicators.
THYSSENKRUPP
Moving upward: using IoT to
identify new revenue streams
“We wanted to go beyond the industry standard of
preventative maintenance, to offer predictive and even
preemptive maintenance, so we can guarantee a higher
uptime percentage on our elevators.”
ANDREAS SCHIERENBECK
CEO
CHALLENGE BENEFITSSOLUTION

44. A diverse ecosystem of partners and solutions