You can't improve what you can't measure, but you can't measure without data. As building benchmarking ordinances become more popular, some jurisdictions have faced challenges with access to consumption data for electric, gas and water. This webinar brings together utilities, cities and software engineers to share challenges and success stories to help streamline energy data sharing.

1. Accessing Utility Data:
Electric, Gas & Water
MEEA Policy Webinar
July 6, 2017

2. Webinar Agenda
12:00 pm – 12:05
• Introduction, Alison Lindburg, MEEA
12:05 – 12:20
• Data Access Overview and Opportunities for
Electric & Gas Utilities, Brian Bowen, First Fuel
12:20 – 12:35
• Changes in Electricity Data Access in Illinois,
Kevin Bricknell, ComEd
12:35 – 12:50
• Providing and Updating Access to Water Data,
Kumar Jensen, City of Evanston
12:50 – 1:00pm
• Q&A

3. The Trusted Source on Energy Efficiency
About MEEA
We are a nonprofit membership organization with
160+ members, including:
• Utilities
• Research institutions and advocacy organizations
• State and local governments
• Energy efficiency-related businesses
As the key resource and
champion for energy
efficiency in the Midwest,
MEEA helps a diverse range
of stakeholders understand
And implement cost-effective
energy efficiency strategies
that provide economic and
environmental benefits.

4. You can’t manage what you don’t measure
Value of Benchmarking
Consistent
benchmarking in
buildings:
Results in energy savings
and improved
performance
Provides information
needed to make smart,
cost-saving investments
Helps property and
financial markets
accurately value
energy efficient
buildings
Source:
http://www.energystar.gov/ia/business/downloads/datatrends/
DataTrends_Savings_20121002.pdf?8d81-8322

5. Current Status of Midwest States
Local Benchmarking Legislation

6. Ordinance Overview
Midwest Benchmarking
• Minneapolis
- February 8, 2013, Buildings over 50,000 sq. ft.
• Chicago
– September 11, 2013, Buildings over 50,000 sq. ft.,
including multifamily
• Kansas City
– June 4, 2015, Buildings over 50,000 sq. ft.,
including multifamily
• Evanston
– December 12, 2016, Buildings over 20,000 sq. ft.,
including multifamily but not some condos
• St. Louis, MO
– January 30, 2017, would affect buildings over
50,000 sq. ft., including multifamily

7. Webinar Agenda
12:00 pm – 12:05
• Introduction, Alison Lindburg, MEEA
12:05 – 12:20
• Data Access Overview and Opportunities for
Electric & Gas Utilities, Brian Bowen, First Fuel
12:20 – 12:35
• Changes in Electricity Data Access in Illinois,
Kevin Bricknell, ComEd
12:35 – 12:50
• Providing and Updating Access to Water Data,
Kumar Jensen, City of Evanston
12:50 – 1:00pm
• Q&A

8. Brian Bowen, FirstFuel
DATA ACCESS FOR BUILDING BENC
MARKING AND ENERGY EFFICIENC
MEEA – ACCESSING UTILITY DATA: ELECTRIC, GAS & WATER
July 6, 2017

9. CONFIDENTIALCONFIDENTIAL
GOALS OF BENCHMARKING AND TRANSPARENCY POLICI
9
1. FIND EFFICIENCY
OPPORTUNITIES
2. IMPROVE URBAN
SUSTAINABILITY
3. INCREASE TRANSPARENCY
4. RELATIONSHIPS: CITY,
UTILITY, CITIZEN

10. 10CONFIDENTIAL 10CONFIDENTIAL 10
BENCHMARKING DRIVES REAL ENERGY (& CARBON) SAV
All but one of the
[bench-marking] policy
evaluation studies
reviewed for this report
indicate some
reduction (from 1.6 to
14 percent) in energy
use, energy costs, or
energy intensity over
the two- to four-year
period of the analyses.
10
Source: Mims, et al., 2017
“
”

11. 11CONFIDENTIAL 11CONFIDENTIAL 11
?
…INCREASES TRANSPARENCY IN THE MARKETPLACE…
Without information
about a building’s
energy
performance, real
estate consumers
have no reliable
way of
distinguishing an
efficient building
from an inefficient
one…
Commercial
tenants are
increasingly willing 11
“
”Source: Hart, 2015

12. CONFIDENTIALCONFIDENTIAL
AND ENERGY EFFICIENCY DRIVES UTILITY CUSTOMER SAT
6© 2017J.D. Powerand Associates. All Rights Reserved.
Familiarity with EE Boosts Overall Satisfaction
642
688
764
864
Not at all
familiar
Not very
familiar
Somewhat
familiar
Very familiar
Residential Electric
Overall Customer Satisfaction Indexby
EE Familiarity
660
709
769
885
Not at all
familiar
Not very
familiar
Somewhat
familiar
Very familiar
Business Electric
Overall Customer Satisfaction Indexby
EE Familiarity
Source: 2017Electric Utility Studies – Midwest Region
How familiar are you with energy efficiency/conservationprograms your utility offers to help
you with ways to use electricity more efficiently?
20% 35% 38% 7% 13% 31% 45% 11%
12
2017 Residential
Customer
Satisfaction
2017 Business
Customer
Satisfaction

13. 13CONFIDENTIAL 13CONFIDENTIAL 13
CHALLENGES OF UTILITY BENCHMARKING
1. DATA ACQUISITION
3. DATA
INTERPRETATION
2. DATA TRANSFER

14. 14CONFIDENTIAL 14CONFIDENTIAL 14
DATA ACQUISITION: BUILDINGS, METERS, AND CUSTOME
14
25
Mete
rs
Gas
&
Elect
ric
2
Street
Addres
ses
10
Accou
nts
http://aceee.org/sector/state-policy/toolkit/d

15. 15CONFIDENTIAL 15CONFIDENTIAL 15
DATA TRANSFER: SYNCING WITH PORTFOLIO MANAGER
15
ENERGY
STAR PM
Integration
Automate data exchange
and
in-app score generation
Multi-tenant
Authorization
Tools
Authorization and
aggregation of whole-
building data
Green Button
Download &
Connect
Easy access to
customer data in
industry-standard
format

16. 16CONFIDENTIAL 16CONFIDENTIAL 16
DATA INTERPRETATION: HOW TO MEASURE PERFORMAN
16
Figure E-4. Chicago 2015 Median Site EUI and Total Site Energy Use by Number of Properties167
E.4 Minneapolis
“Average2016callerwaittime:28seconds”
“Total2016phonesupport:182hours,34minutes”
“Total2016estimatedemailandwebformsupport:502hours,25minutes”
Chicago energy and non-energy indicators for the 2015 reporting year:
Figure E-3 and Figure E-4 illustrate the types of building information provided under Chicago’sB&T
ordinance.
Figure E-3. Chicago 2015 Floor Area, Total Energy Use, and Total Greenhouse Gas Emissions by
Source: City of Chicago, 2016

17. 17CONFIDENTIAL 17CONFIDENTIAL 17
FIRSTFUEL RESEARCH: EUI IS NOT CORRELATED WITH SAV
17

18. CONFIDENTIALCONFIDENTIAL
BEST PRACTICE: USE ENERGY DATA TO DRIVE PERSONAL
While downloading energy data,
customer gets a personalized energy
efficiency recommendation…
…and contacts a customer
representative to enroll in the
program.
15

19. CONFIDENTIALCONFIDENTIAL
THANK YOU
19
Brian Bowen
Regulatory Affairs Manager
bbowen@firstfuel.com
http://bit.ly/FFe
ngage
Download our
whitepaper,
The Future of
Business Customer
Engagement
To Learn
More:

20. Energy Usage Data System
Kevin Bricknell
Energy Data Services
Program Manager
MEEA Webinar:
“Accessing Utility Data – Electric, Gas and
Water”
July 6, 2017

21. Empowering Customers With Data
 Customer access to data
• Energy Usage Data System (EUDS)
• Energy Insights Online (EIO)
• Enterprise Service Bus (ESB)
• Anonymous Data
• Other ComEd Tools
 Business Energy Analyzer (BEA)
 Ability for customers to authorize use of interval
data to Third Parties
• Green Button “Download My Data”
• Green Button “Connect My Data”

22. Energy Usage Data
System (EUDS)
 Enter your Portfolio of Commercial /
Multi-Family Buildings
 Provides Whole-Building Aggregated
kWh usage
 Automated End to End Data Retrieval
and Reporting
 Export Usage Data for input into EPA
Portfolio Manager
 Secure System and Data Transmission

23. Functionality Overview
 One Time and Recurring Data Requests
 Tenant Verification
 Whole Building Data Usage Totals per Month
(kWh)
 Automatically submit energy usage data to
Portfolio Manager (ABS)

24. Before
(Manual Process)
• Cost to Customer
• Cycle Time 10-12 Days
• Labor Intensive
• Limited Number of
Requests
• Data Provided Quarterly
and/or Annually
• Customer contacts
ComEd to obtain data
After
(Automated Process)
• No Cost to Customer
• Cycle Time 1-2 Days
• Completely Automated
• Unlimited Number of
Requests
• Monthly Data
• Customer empowered to
obtain data whenever
needed

25. City of Chicago
Energy Benchmarking Ordinance
 Enacted September 2013
 Requires covered buildings in Chicago to track
and report whole-building energy consumption
• 50,000 square feet and above
• Benchmarking using U.S. Environmental Protection
Agency (EPA) ENERGY STAR Portfolio Manager
 Key dates for compliance
• June 1, 2014 - 2017
• Based on building square footage

26. EUDS Support – City of Chicago
Energy Benchmarking Ordinance
 Training – 375 people – Benchmarking Courses
 Increased enrollments
• 924 Building Owners, 3,353 Buildings (Since Sept. 2013)
 Website Links – City of Chicago to ComEd
 Elevate Energy – Developed plan for customer inquiries
 Additional on-site training
• Roosevelt University
• Northwestern University
• Chicago Higher Education Benchmarking Workshop at
Loyola University
 National recognition – Better Buildings Data Accelerator

27. Support for Energy Usage Data
System:
 Technical Support
 Admin Support
 Online Mailbox
 Online Training
• Job Aids
• Webinars
 LCS Account Managers
 Ongoing joint training workshops with the EPA

28. Major Accounts using EUDS
 Walgreens
 Mercy Housing
 DK Condo
 Jones Lang LaSalle
 CB Richard Ellis
 University of Chicago Medical Center
 Hamilton Partners
 Cushman and Wakefield
 Advocate Healthcare

29. Thank You!
Kevin Bricknell, EDS Program Manager
(630) 437-3118
kevin.bricknell@ComEd.com

30. City Manager’s Office
WHY WATER DATA?
July 6, 2017
A Municipal Government Perspective
Kumar Jensen
City of Evanston
Sustainability Coordinator
MEEA – Accessing Utility Data; Electric, Gas & Water
30

31. City Manager’s Office
ABOUT EVANSTON
Population – 75,000
Location – North of Chicago along Lake Michigan
Utilities – ComEd, Nicor Gas and City-owned water utility
Notes
• Home of Northwestern University
• Older, built out community with increasingly dense downtown
• 4-STAR Community
• Benchmarking (2016) & Green Building Ordinance (2009)
• Strong history of climate action and leadership
31

32. City Manager’s Office
Key Components
• Ordinance passed in 2016
• Covers buildings 20,000 sq ft and greater
• Requires benchmarking, verification and disclosure of energy
and water annually
• Over 500 buildings impacted covering over 45 million square
feet
• First reporting deadline was June 30, 2017
• City facilities over 10,000 sq ft required to comply
ENERGY AND WATER
BENCHMARKING
32

33. City Manager’s Office
WHY WATER?
Three reasons
1. Water consumption impacts a building’s performance and
therefore its emissions
2. Providing water data is relatively straight forward and we fully
control
3. The more data we have on building performance and
consumption within different sectors of the building stock the
better services, policies and programs we will be able to
provide.
33

34. City Manager’s Office
History
• Initially had two portals, one to pay (eBilling) and another to
view usage (Neptune)
• Had to have two log-ins, only 500 people signed up
• Could not run aggregated data reports
• Currently manually handling water data requests, wont be able
to with all 500 buildings reporting in 2019.
NEPTUNE TO
WATER SMART
34

35. City Manager’s Office 35

36. City Manager’s Office
Important Features
• One sign-in
• Leak alerts
• Combine/aggregate meters and accounts
• Pay bills
• Provides auto conversion to gallons
36

37. City Manager’s Office
THANK YOU
July 6, 2017
A Municipal Government Perspective
Kumar Jensen
City of Evanston
Sustainability Coordinator
MEEA – Accessing Utility Data; Electric, Gas & Water
Contact Information
kjensen@cityofevanston.org
847-448-8199
www.cityofevanston.org/benchmarking
37

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