- What is team and teamwork? - Roles and their responsibilities in IT. - Team types in Agile and Waterfall. - What do you gain from working in a team? - Challenges that teams are facing. - How to choose the right workplace? Contact me: migle@miglearuniene.com LinkedIn - miglearuniene

1. The importance of teamwork in the IT world
B y M i g l ė A r ū n i e n ė

2. 2
Presentation agenda
This is roughly what I have planned for you today
5-10 minutes 50 minutes As long as it takes
About me
A brief overview of who I am and
where I’ve collected the knowledge,
I’d share with you today.
Over to you
Your opportunity to ask me any
questions you may have.
Main presentation
Challenges, problems, strategies
and tips for successful teamwork.

3. 3
Who am I?
And how did I get here?
My focus is to help people and businesses thrive.
I am a passionate software development specialist with 7 years of experience. In
my professional career I’ve worked with companies ranging from small local
businesses to international corporations. Currently I am developing a tool focused
on helping teams with their main challenges.
Creativity
Leadership
Passion
Patience
Miglė Arūnienė / Human being

4. 4
Team and teamwork
What is what?
Team is a group of individuals with different
skills, unique knowledge, interesting
personalities and tasks, who work together
on a common project, service, or goal.
Team
Teamwork is a set of actions done by team to
achieve common the goals. Team members
collaborate, communicate, support each other
to combine individual strengths to enhance the
team’s performance.
Teamwork

5. 5
Team and teamwork
Did you know?
53%
Work environment
and company culture
Company culture and work environment
have increased by 53% from 2010 as one
of the most important things in the
company for an employee.
30%
Co-workers and
team members
Out of all people who leave work
because of the company culture or
work environment, 30% do it because
of problematic co-workers.
78%
Time we spend
at work
78% of people who work 30 to
50 hours a week spend more
time with co-workers than with
their families.

6. 6
Roles and responsibilities
Who can you meet in the project?
QA
Business
Owner
Architect
Stakeholders
Product
Owner
Service
Owner
DevOps
DEV
Business
Analyst
UX
Project
Manager
Scrum
MasterSupport
Other

7. 7
Team types and work processes
How teams work?
Requirements
Design
Implementation
Testing
Deployment
Maintenance
Waterfall Agile
Launch
Sprint 1

8. 8
Team types and work processes
How teams work?
Project manager
Waterfall Agile
Facilitator
Team is managed by project manager. Clear
hierarchy. Not much collaboration.
Self-organised cross-functional team. No
hierarchy. A lot of collaboration.

9. 9
Benefits of teamwork
What can you get from working in a team?
Team member Team Teamwork Project
• Efficiency
• Productivity
• Creativity
• Learning
• Members get to play to their
strengths
• Team spirit
• Etiquette
• Diversity of personalities
• Sense of common
accomplishments
• Relationships
• Healthy competition
• Generation of ideas
• New perspectives
• Fun and awesome environment
• Knowledge sharing
• Taking risks
• Better customer service
• Better system quality
• Easier to innovate
• Workload balance

10. 10
Team types when facing challenges
Which is your team?
Ready to rock!
Needs help
Let’s just leave it
What problems?
Ready to rock!
The team identifies challenges and
problems, creates an action plan and
works on eliminating struggles.
What problems?
The team doesn’t even look for
problems and challenges. If they are
found – team ignores them and states
that there are no issues.
Needs help
The team identifies challenges and
problems, however they don’t know
how to fix them or they don’t have a
full control for taking actions.
Let’s just leave it
The team identifies challenges and
problems, however they simply don’t
want to put effort into creating a
better situation.

11. 11
Challenges in the team
Which areas you need to take care of for having better results?
Ineffective leadership and
management
Conflicts and tension
Lack of trust and low
engagement
Poor communication and
feedback
Performance and
productivity
Teamwork

12. 12
Working from home
Ineffective leadership and management
Preparation: prepare answers to frequently asked questions.1
Build trust: show that you can be trusted.2
Show discipline: follow the agreed plan.3
Create a good work environment: make sure you have everything needed.4
Build trust.
Show discipline.
Don’t say “Other companies
allow it”.
Don’t get into conflict.
Note! Working with team in the same
location brings better results.
Be able to explain why you
want to work from home.

13. 13
Personality clashes
Conflicts and tension
Focus on the other
person’s strengths
Examine your part
Win some time Use cooperative
communication
Personality test
www.16personalities.com
Triggers for personality
clashes
Focus on what you can
do to make things better

14. 14
Conflicts and tension
Did you know?
60%
Conflict management training
60% of employees never received
basic conflict management classes or
training for conflict resolution in the
workplace.
95%
Benefit of training
Of those who had training, 95% state
that the training helped them
navigate workplace conflict positively
and seek mutually beneficial
outcomes.
49%
Why conflicts happen?
49% of conflict is a result of
personality clashes and “warring
egos”.

15. 15
Working together, but separately
Teamwork
Decide how are you going to work and which guidelines you are
going to follow.
Decide and define how you work
1Work processes
2Communication
3Team spirit
4Meetings
Decide how are you going to communicate.
Don’t forget to keep a strong team spirit.
Have not only online meetings, but face to face ones as well.

16. 16
Engagement and dedication
Lack of trust and low engagement
Find a root cause
Use them or lose them
Make your workspace unique
Career development
Be a role modelSet goals
Find out why your teammate is
not engaged.
On what goals your teammate
is working?
Understand what your teammate
likes about their work.
Don’t wait for the annual
review.
Have such work environment
where everyone feels good.
Behave and act in the way you
would like others to do.

17. 17
Employee engagement
Did you know?
21%
Profitability
Highly engaged teams show 21%
greater profitability.
72%
Impact of company culture
Companies with winning
organisational culture have 72%
higher employee engagement rates
than organisations with weak culture.
£12,000
Replacement of employee
The cost to replace an employee
earning the average UK salary of
£27,721 could be up to £12,000.

18. 18
Give and receive feedback
Poor communication and feedback
Purpose of feedback
Areas for feedback
Approaches to feedback
Giving and receiving feedback
Setting goals from feedback
Defence mechanisms

19. 19
Poor communication and feedback
Did you know?
43%
Why projects fail?
43% of projects fail because of lack of
communication and unclear
processes.
15%
Feedback
Companies who implement regular
employee feedback have 15% lower
employee turnover.
4.5x
Communication
Companies and organisations that
communicate effectively are 4.5x more
likely to retain the employees.

20. 20
How’s your day going?
Performance and productivity
Don’t forget your health
Work with your mindset
Find your routine
4
5
6
1
2
3
Re-think your to-do-list
Stay organised
Take care of your work
environment
Check your tasks, prioritise them
and start from the most
important ones.
Write down your thoughts.
Automate your work. Group
similar tasks together.
Make sure you have all needed
tools. You must feel emotionally
and physically good.
Take breaks, stand more, go for a
walk after lunch and take care of
your body.
Stay positive, find what motivates
you, have some breaks for
clearing your mind.
Pay attention to your mood. When do
you feel energised? Under which
circumstances you do your best?

21. 21
S#it happens, but…
Everything is possible!
Don’t give up
Don’t give up when you feel
tired of everything.
Respect others and
yourself
Act and behave
professionally and ethically,
no matter what.
Communicate
Be open, find all the
answers you need. Pursue goals
Keep moving forward in
small steps.
Learn and grow
Get out of your comfort
zone and try new things.Collaborate
Be active in teamwork.
Stay positive
Always look for something positive
in any situation you are involved.

22. 22
Why employees quit?
Statistics
2019
2018
2017
• Company culture and work environment
• Salary and benefits
• Career development
• Work-life balance
• Management
2017
• Company culture and work environment
• Salary and benefits
• Recognition and appreciation
• Career development
• Management
2018
• Company culture and work environment
• Salary and benefits
• Career development
• Management
2019

23. 23
Do you want to work there?
How to choose the right company?
Consider:
1
2
3
4
Company culture and mission
Job search
Team members
Career development
Job description
1. What is so fascinating about the company?
2. Find out as much as you can about your future team.
3. Find out if the company provides training and courses.
4. Compare job descriptions.

24. Let’s connect
I will appreciate your feedback on the talk.
migle@miglearuniene.com miglearuniene