1. Projects Completed at the University of Manchester
Manchester Students Union
Project Managed and installed 84 Managed Desktops to the University’s Managed XP build
then 2 years later upgraded to Windows 7 managed desktop with additional memory
upgrade. All work carried out after hours and at weekends to minimize down time.
Bespoke systems supported such as Ticket Master and Student Card ID printer.
Configuration and Installation of the ExacqVision Security CCTV including remote access to
key users ensuring security & data protection was not compromised.
Bar / Restaurant EPOS System (KCPOS Administrator/Back office).
Sage accounting software.
Manchester University Press
Move of 25 PCs to new office in Renold Building.
This involved checking all Ethernet sockets were tested and working via the network fluke.
Ensuring that all PCs were connected and working on the day of the move.
Manchester Race Relations Move to Town Hall
Race Relations moving from Sackville Street Building to New Manchester Library Office.
This involved connectivity of PCs and Network switches, New VoIP Phones and upgraded
Windows 7 managed desktop and configuration of New HP MFD Printer.
Windows 7 Managed Desktop Deployment.
CompletingRoom Surveysacross all departmentsandbuildingswithinPSS whichresultedina2,500
PC RefreshProjectfromWindowsXPplatformtoWindows7Environments
Engagingwithcustomersandensure thatyou provide aconsistentlypositive customerexperience.
Trainingnewcontract staff andorganizing deploymentworkschedule
Deploymentof new PChardware andsoftware includingdatamigration.
Trouble shootingthe many Application installation problemsandHardware issuesthatare expected
witha large scale rollout.

2. ManchesterOccupational healthDepartment
Supported the mainapplication OPASby Warwick International
Supportof this keyapplicationwasimperativeforOccupational Healthtofunction.Thisinvolved
supportingtwositesandthe updates of the software every3monthsand configuringthe audioand
Spirodevices
Manchester Campus Security
PC Refresh Project for all security sites on campus involving upgrading the standard desktop
with 16 GB of memory and SSD drives to cope with the CCTV streams. The configuration of
NetVu Observer for retrieving evidence to be submitted to the police and maintaining a high
level of security on these PCs via configuration scripting and local IP addressing.
Upgrade on all security pc to new SQL reporting database IRIS.
Installation & support of body worn security cameras.
Campus on Site Food & UniWare EPOS till System
Installed and configured a number of UniWare Epos till systems for the catering department
on campus. This involved ensuring the correct VLAN was configured and the till was on line.
Developed troubleshooting documentation and network map for support agreement.
Virus lab and Cyber Security
Responsibilities include identifying risk, to participate in risk mitigation activities, and to
provide infrastructure, application, information, and operational security. In addition I scan
and remove viruses from user’s home drives and desktop computers, laptops and ensure
Anti-Virus software is updated regularly.
I have worked closely with campus IT security on building effective processes and
procedures to enhance the way we deal with security incidents.
Developed a security lab for isolating sample viruses using Ubuntu SAN Workstation and
Windows 7 Machines Installed with 3 alternative Anti-Virus solutions. Use of sandboxing to
determine the malware payloads and scanning infected network folders.
IT security within our team is the upmost concern since the outbreak of a very destructive
virus incident on the 10th June 2015. I discovered Crypto-Locker virus on the shared areas
and desktops and organized the recovery of the damaged data on the network and enforced
the users affected to change their passwords.