From the IDC Storage, Virtualization and Datacenter Roadshow, Abu Dhabi, 24th November 2010

1. AL HABTOOR LEIGHTON GROUP (HLG)“How to Improve the Resilience of Your Email Infrastructure Through Cloud Based Services” Kamil Panna Senior Manager – Group IT & Systems

3. Civil Engineering and Infrastructure

4. Offshore oil and Gas

5. Rail

7. LeightonRange of Associated Businesses Group employs approx. 30,000 people

8. About HLG IT Infrastructure Around 3000 email users in more than 20 locations(JV, Associated Business, Sub-Contractors, Consultants etc.) Shared Service concept Microsoft House Distributed (single ADS) and modular IT infrastructure roll-out Distributed Exchange Server (MPLS / VPN) Internal Service level targets and KPIs

9. IT Challenges Email is considered a critical business system that has to be up and running 24x7, with no downtime or service interruptions The email system from our previous provider lacked a robust continuity and archiving solution. The central exchange server was taking the toll and, as a result, the high volume of email – often with large attachments – was causing delayed delivery and clogged data pipes at certain hours of the day Given the high susceptibility to internet downtime, we recognised the business risk of communication interruptions and the potential for impact on operations We couldn’t afford to be unprepared for outages, especially when we are striving hard to ensure that HLG IT & Systems Department achieves best practice, a strategic management vision

10. IT Challenges we faced Reliable DR / Business Continuity / Availability Unreliable WAN Connectivity on remote locations 24x7 availability for road warriors Managing Spam / Malware / Blacklists / White lists Archiving Simpler Tracking / Logging / Reporting

12. Much more than Anti Spam / Antivirus (Policy Engine)

13. Good value for investment

15. 58 day Archival of Internal and External emails

16. Compliance (chains of custody)

17. Seamless Business Continuity through

18. Microsoft Outlook

19. Mimecast Personal Portal (Web Mail)

20. Blackberry

22. Delightful Comments IT Helpdesk:We have seen a tremendous reduction on a typical complaint by roaming users “MY OUTLOOK DOES NOT WORK!” , and even if we do, all we have to say is “Have you tried www.mimecast.com?” IT Infrastructure Team Leader: “Probably one of the best investments approved by the management in 2010, I have just come back from a month long vacation without having to attend a single issue on Email availability” Roaming user:“I use my outlook as I would in the office, it so simple to switch”

23. Q&A KamilPanna Senior Manager – Group IT & Systems Email: kamil.p@habtoorengg.ae