Notify shoppers when an item is added to their cart by providing a prominent confirmation message on the same product page or redirecting them to the cart page. Allow users to easily edit quantities and options of cart items directly or through a quick look feature without navigating away. Provide clear options to remove items from the cart by a remove link or setting the quantity to zero and confirm intentional removals. Save abandoned cart contents for a few days in case users return and greet returning users with their previous selections and any price changes.

1. SHOPPING CART
USABILITY
E C O M M E R C E
T ips to design easy to use shopping cart
e C o m m e r c e U X D e s i g n a M i n e W h a t i n i t i a t i v e

2. 1e c o m m e r c e u x d e s i g n . c o m
Notify when an item has
been added to cart.
When a shopper adds an item to their cart
don’t make them guess whether the item
has been added or not, provide a prominent
confirmation message. You can either
provide the confirmation message on the
same page or redirect them to the cart page.
When you keep the shopper on the same
page, provide product recommendations
along with the confirmation message so that
they can buy more.
1
Read on to find out how a Shopify based luxury retailer increased
their landing page conversion by 200%.
L E A R N M O R E

3. 2e c o m m e r c e u x d e s i g n . c o m
If most of your shoppers buy only one item at a time or if you sell high priced items, then redirect
them to the cart/confirmation page after they add an item to cart.

4. 3e c o m m e r c e u x d e s i g n . c o m
Allow the user to edit
cart items
Allow your customer to easily edit the
quantity or the product options on the cart
page itself without having to navigate to the
product page. If inline editing is not allowed,
then provide a quick look feature in the cart
page so that the users don’t have to navigate
to the product page to edit it.
2
Average order value increased by 26%. Read on to find out more on
how we helped.
L E A R N M O R E

5. 4e c o m m e r c e u x d e s i g n . c o m
Let the shoppers easily
remove items from cart
Provide a clear text link to remove an item
from cart and name it remove instead of
delete. You should also allow the user to set
the quantity to zero to remove an item from
cart. Once the user clicks the remove link,
instead of removing the item immediately ask
if the click was intentional.
3

6. 5e c o m m e r c e u x d e s i g n . c o m
Should you save the
shopping carts?
Save the contents of an abandoned cart,
just in case the shopper returns in a day or
two. Specify on the cart page how long you
will retain their selection. It is possible that
they might forget their selection when they
visit your website again. Greet the shopper
with the old items added in the previous
session along with changes if any in the
price or availability so that the user will not
be surprised to see unexpected items during
checkout.
4

7. P O W E R E D B Y
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F R E E S I G N U P