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Planning for Success 
Christina Dempsey 
Development Officer 
LCVS 
Contact: Info @lcvs.org.uk 
0151 227 5177 
Nov-14©LCVS 1
Whilst every effort has been 
made to ensure accuracy, 
Liverpool Charity and Voluntary 
Services accept no liability for 
any loss suffered as a result of 
following any advice contained 
Nov-14©LCVS 2 
in this document.
Nov-14©LCVS 3 
Planning for Success – 
what we’ll cover 
11.15 am until 12.15 am 
• Business Planning – what , why, who and how 
• Business Planning Process 1 – Who are you? 
• Business Planning process 2 – Where are you now? 
• Business Planning process 3 – Where do you want to be? 
• Business Planning process 4 – How will you get there? 
• Next Steps 
• Questions
What is a 
business plan 
A Business Plan is a written 
description of your organisation’s 
future – it describes where you are 
now, where you want to be in the 
future and what you need to do to 
get there. 
Nov-14©LCVS 4
Nov-14©LCVS 5 
Why Plan? 
• INTERNAL REASONS 
• To create a shared vision 
• A good planning process can bring an organisation together. It can help Trustees, 
staff and volunteers feel that they are all working for the same goal. 
• To set priorities and targets 
• Good strategic planning helps to make sure that you do not have an over-ambitious 
wish list. A strategic plan helps organisations to prioritise aims, objectives and what 
they can realistically achieve and deliver. 
• Review current work 
• Key to planning strategically is taking stock of where you are now. The process will 
help you evaluate and rethink how you are currently providing services and 
activities. 
• Stop ‘mission drift’ 
• If an organisation does not remember its core purpose, it can drift, take on too many 
things and lose its identify. Planning strategically helps prevent this.
Nov-14©LCVS 6 
Why Plan? 
• EXTERNAL REASONS 
• Need to make a case 
• A strategic plan is needed to show that an idea can be turned into reality. 
The plan can show that the organisation has properly thought through its 
plan that is it realistic and will be accountable. 
• To demonstrate good management 
• Voluntary organisations need to show that there is good and efficient 
management in place and that funds are used properly and efficiently. 
• For fundraising (or investment) 
• A strategic plan is a useful tool to explain the organisation, its vision and 
strategies to potential funders. Increasingly funders also expect to see a 
strategic plan. The plan is used to check that the ideas and thinking 
behind the organisation are sound.
Nov-14©LCVS 7 
Who is involved 
and how? 
• Ideally, everyone with an interest in the outcomes of the 
plan should be involved at the earliest opportunity. 
• As a minimum, this means the 
trustees/directors/management committee, but also refers 
to staff, volunteers, users and any relevant external parties 
such as partners or other organisations with whom the 
group works closely. 
• Work out how people are to be involved, whether they are 
to be decision makers, contributors of information, 
opinions or ideas, or whether they just need to be kept 
informed.
Nov-14©LCVS 8 
What’s in a 
business plan? 
• Executive Summary 
• Introduction, Vision & Mission 
• Organisation Background 
• Current Situation 
• Market Analysis / Research – or Evidence of Need 
• Strategic Aims & Objectives 
• Marketing & Publicity 
• Track Record and Resources 
• Financial Plan 
• Monitoring & Evaluation Processes 
• Implementation Plan 
The business plan should describe who you are, where you are now, where 
you want to be and how you will get there
Business Planning 
Process 1: Who are 
you? 
Who are you and what are you all 
about? 
What drives the organisation? 
What is unique about the 
organisation? 
What are the outcomes and benefits it 
provides? 
What is its Vision and Mission? 
Nov-14©LCVS 9
Business Planning 
Process 2: Where 
are you now? 
All groups must have a realistic 
assessment of: 
1. A review of likely trends 
2. A critical appraisal of the 
organisation’s strengths and 
weaknesses 
3. The needs of beneficiaries 
4. An understanding of the competition 
Nov-14©LCVS 10
Nov-14©LCVS 11 
Business Planning 
Process 3: Where 
do you want to be? 
The Hierarchy of planning 
At the top of the 
hierarchy are the 
words that tell us why 
an organisation exists; 
while below them come 
broad statements of 
what the organisation 
is trying to achieve; 
and finally as we down 
the hierarchy, there are 
increasingly specific 
statements of how an 
organisation will do 
things 
The Golden Thread 
Begin by looking at the vision and 
mission – and getting a feel for the 
overall direction of your organisation to 
help inform the process. 
The Golden Thread 
Alternatively, it is possible to 
work your way up the hierarchy; 
achieving the outputs means 
meeting objectives (planned 
activities in this case), which 
means realising the 
organisation’s aims, which in 
turn contributes to its mission. 
Then develop priorities for action 
(strategic aims) from the needs you 
have established through your 
community involvement. What the 
organisation intends to do to complete 
its mission and achieve its vision. 
Look at what your activities organisation 
will deliver (objectives) to help it to 
achieve its vision, mission and aims. 
Work through outputs, outcomes and 
impacts from these activities – ensuring 
a “golden thread” leading from the 
vision, mission and aims.
Nov-14©LCVS 12 
The Planning 
Hierarchy 
MISSION 
AIM AIM AIM 
Obj Obj Obj Obj Obj Obj 
Outputs 
Outcomes 
Impacts 
Why? 
What? 
How? 
Results 
Strategic 
Planning 
Business 
Planning
Nov-14©LCVS 13 
Business Planning 
Process 4: How will 
you get there? 
1. Resources 
2. Monitoring and Evaluation 
3. Implementation Plan
Nov-14©LCVS 14 
Next Steps 
For further information, advice and 
support, contact: 
The Capacity Building Team 
LCVS 
Capacity.building@lcvs.org.uk 
0151 227 5177
???????????????????????????? 
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Nov-14©LCVS 15 
Questions

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1B Planning for Success

  • 1. Planning for Success Christina Dempsey Development Officer LCVS Contact: Info @lcvs.org.uk 0151 227 5177 Nov-14©LCVS 1
  • 2. Whilst every effort has been made to ensure accuracy, Liverpool Charity and Voluntary Services accept no liability for any loss suffered as a result of following any advice contained Nov-14©LCVS 2 in this document.
  • 3. Nov-14©LCVS 3 Planning for Success – what we’ll cover 11.15 am until 12.15 am • Business Planning – what , why, who and how • Business Planning Process 1 – Who are you? • Business Planning process 2 – Where are you now? • Business Planning process 3 – Where do you want to be? • Business Planning process 4 – How will you get there? • Next Steps • Questions
  • 4. What is a business plan A Business Plan is a written description of your organisation’s future – it describes where you are now, where you want to be in the future and what you need to do to get there. Nov-14©LCVS 4
  • 5. Nov-14©LCVS 5 Why Plan? • INTERNAL REASONS • To create a shared vision • A good planning process can bring an organisation together. It can help Trustees, staff and volunteers feel that they are all working for the same goal. • To set priorities and targets • Good strategic planning helps to make sure that you do not have an over-ambitious wish list. A strategic plan helps organisations to prioritise aims, objectives and what they can realistically achieve and deliver. • Review current work • Key to planning strategically is taking stock of where you are now. The process will help you evaluate and rethink how you are currently providing services and activities. • Stop ‘mission drift’ • If an organisation does not remember its core purpose, it can drift, take on too many things and lose its identify. Planning strategically helps prevent this.
  • 6. Nov-14©LCVS 6 Why Plan? • EXTERNAL REASONS • Need to make a case • A strategic plan is needed to show that an idea can be turned into reality. The plan can show that the organisation has properly thought through its plan that is it realistic and will be accountable. • To demonstrate good management • Voluntary organisations need to show that there is good and efficient management in place and that funds are used properly and efficiently. • For fundraising (or investment) • A strategic plan is a useful tool to explain the organisation, its vision and strategies to potential funders. Increasingly funders also expect to see a strategic plan. The plan is used to check that the ideas and thinking behind the organisation are sound.
  • 7. Nov-14©LCVS 7 Who is involved and how? • Ideally, everyone with an interest in the outcomes of the plan should be involved at the earliest opportunity. • As a minimum, this means the trustees/directors/management committee, but also refers to staff, volunteers, users and any relevant external parties such as partners or other organisations with whom the group works closely. • Work out how people are to be involved, whether they are to be decision makers, contributors of information, opinions or ideas, or whether they just need to be kept informed.
  • 8. Nov-14©LCVS 8 What’s in a business plan? • Executive Summary • Introduction, Vision & Mission • Organisation Background • Current Situation • Market Analysis / Research – or Evidence of Need • Strategic Aims & Objectives • Marketing & Publicity • Track Record and Resources • Financial Plan • Monitoring & Evaluation Processes • Implementation Plan The business plan should describe who you are, where you are now, where you want to be and how you will get there
  • 9. Business Planning Process 1: Who are you? Who are you and what are you all about? What drives the organisation? What is unique about the organisation? What are the outcomes and benefits it provides? What is its Vision and Mission? Nov-14©LCVS 9
  • 10. Business Planning Process 2: Where are you now? All groups must have a realistic assessment of: 1. A review of likely trends 2. A critical appraisal of the organisation’s strengths and weaknesses 3. The needs of beneficiaries 4. An understanding of the competition Nov-14©LCVS 10
  • 11. Nov-14©LCVS 11 Business Planning Process 3: Where do you want to be? The Hierarchy of planning At the top of the hierarchy are the words that tell us why an organisation exists; while below them come broad statements of what the organisation is trying to achieve; and finally as we down the hierarchy, there are increasingly specific statements of how an organisation will do things The Golden Thread Begin by looking at the vision and mission – and getting a feel for the overall direction of your organisation to help inform the process. The Golden Thread Alternatively, it is possible to work your way up the hierarchy; achieving the outputs means meeting objectives (planned activities in this case), which means realising the organisation’s aims, which in turn contributes to its mission. Then develop priorities for action (strategic aims) from the needs you have established through your community involvement. What the organisation intends to do to complete its mission and achieve its vision. Look at what your activities organisation will deliver (objectives) to help it to achieve its vision, mission and aims. Work through outputs, outcomes and impacts from these activities – ensuring a “golden thread” leading from the vision, mission and aims.
  • 12. Nov-14©LCVS 12 The Planning Hierarchy MISSION AIM AIM AIM Obj Obj Obj Obj Obj Obj Outputs Outcomes Impacts Why? What? How? Results Strategic Planning Business Planning
  • 13. Nov-14©LCVS 13 Business Planning Process 4: How will you get there? 1. Resources 2. Monitoring and Evaluation 3. Implementation Plan
  • 14. Nov-14©LCVS 14 Next Steps For further information, advice and support, contact: The Capacity Building Team LCVS Capacity.building@lcvs.org.uk 0151 227 5177
  • 15. ???????????????????????????? ???????????????????????????? ???????????????????????????? ???????????????????????????? ???????????????????????????? ???????????????????????????? ???????????????????????????? ???????????????????????????? ???????????????????????????? Nov-14©LCVS 15 Questions