4. Reflection
1. What is the single biggest issue that you believe
you need to deal with in influencing others today?
2. What is your data to support your statement?
3. What is solving this, worth to you?
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Please reflect, take notes and share when asked
5. Food for thought
“What you do speaks so loudly, I can’t hear
what you’re saying.”
~ Ralph Waldo Emerson
People listen with their eyes
~ Mirza Yawar Baig
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6. What does that mean?
1. It has everything to do with your body language
2. But even more importantly, it means your
reputation and what people know about you
3. And it has to do with your relationships – the
most helpful people are the most influential
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Everything you say, do, speak, write, is noted & recalled
8. Begin
1. Please speak about yourself
for ONE minute
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The purpose of presenting is to be remembered
9. 3 – Critical secrets of confidence
1. Do your homework
2. Do your homework
3. Do your homework
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There’s no substitute for homework and nobody
can save you if you didn’t do it
10. Three fundamental questions
1. What do you want them to do?
2. How difficult is it for them to do it?
3. WiiFM – answer from THEIR perspective
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Clarity, empathy & understanding, communication
11. The 3 – step process
1. What’s the problem?
State the basic issue in one sentence
2. What are the current negative effects or the
projected opportunity cost?
3. What is your recommendation?
State in one sentence; “My recommendation is..
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12. Answer from their perspective
1. What’s in it for me / us?
2. How do I know it will work?
Support your solution with evidence
3. What do you want me to do?
What’s the first step you want them to take?
Show that this is critical, urgent and doable
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13. The Preparation
1. Know your Material
1. Never make someone else’s pitch
2. Never say something you are not convinced about
2. Know your Equipment
1. What is the best medium for the topic?
2. Does it work properly?
3. Do you know what to do if it fails?
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15. The Critical 2 minutes
1. Maximize the effect of the first 2 minutes
2. Don’t start with a joke or an apology
3. Thank the audience for being there
4. Get to the point and keep their attention
5. Watch for audience reactions and respond
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If you lose this moment, you’ve lost them
16. The 3, Critical Questions
1. What’s your core message?
2. Why are you saying it to them?
3. What do you want them to do?
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Remember, the audience is not reading your words.
They are listening and reacting to you.
17. You are the Show
1. Never deviate from your objective
2. Let the emotion through
3. Use anecdotes and analogies to illustrate
4. Don’t be afraid of questions
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NEVER break the time boundary
18. You & Them
1. Look at the audience
2. Talk to the audience
3. Silence is okay if it is not prolonged
4. Dress appropriately for the audience
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They are giving you their attention – don’t waste it
19. The ‘Telling’ point
1. Tell’em what you gonna tell’em.
2. Tell’em
3. Tell’em what you told’em.
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Give people something to walk away with
21. But words are still very important
1. Mark Twain: ‘The difference between the right
word and the almost right word is the difference
between lightning and a lightning bug.’
2. JFK: ‘Ask not what your country can do for you. Ask
what you can do for your country’.
3. Aristotle: ‘It is the mark of an educated mind to be able
to entertain a thought without accepting it.’
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22. Words are us
1. Words are the only means we have of transferring our
thoughts and feelings into the hearts and minds of others.
2. Words are remembered long after the speaker is
forgotten. Words wound and heal. Words cause tears and
laughter. Words are the stuff of dreams. Words are us.
3. So don’t underestimate the power of words, delivered
perfectly
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But only if they are delivered perfectly
23. When, Where & What?
1. Know their Culture
1. What are appropriate similes in their culture?
2. What are the taboos?
2. Know your Audience
1. How do they like the material to be presented?
2. What kind of approach will persuade them?
3. What will put them off?
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Knowing what NOT to do is even more important
24. Slides
1. The purpose of slides is two-fold
1. To hook the attention of the audience
2. To remind you of what you have to say
2. A slide is not a script of your speech
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Never read aloud the words of the slides
25. Your Visuals
1. Use the 4 x 4 rule
2. Express numbers as graphs
3. Graphics must support. Not distract
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PowerPoint can’t make a lousy presentation, great!
26. Jack Welch,
CEO, General Electric:
Quoted in Harvard Business Review
‘Insecure managers create complexity. Frightened,
nervous managers use thick convoluted planning books
and busy slides filled with everything they have known
since childhood. Real leaders don’t need clutter.”
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27. Final Checks
1. Does all the equipment work?
2. Is the back-up ready and available?
3. Where are the light switches?
4. Which ones do you need to turn off?
5. Go early and get used to the space.
6. Is the Core Purpose clear in your mind?
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Always remember Peter’s Principle
28. The Moment of Truth
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Please make your 2 - minute presentation
30. Hands!!
1. Raise your hands to the level of your waist and leave
them there. Forget about them
2. Don’t hang them by your sides or in front of your face
3. Your hands at the level of your waist will be visible,
look natural and do all the right things
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Not in the pocket, not behind the back and
not in each other
31. Clear the slide
1. Put up the slide and give 5 seconds for people to
read it – (take one deep breath)
2. The visual medium is so powerful that people
will read the matter anyway and not listen to you
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Don’t waste your opportunity to be remembered
32. The PST! Method
1. P Point to a bullet
2. S Select a person
3. T Talk to that person
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33. Body language’s not exact science
1. ‘The body does not lie’ – interpreting body
language is not about mind reading
2. Watch for gesture-clusters, facial expressions
and words. Make a hypothesis but keep it open
3. Validate your conclusion. Watch if the person
says and does something to support it
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Be prepared to change your opinion
34. Body Language – Do’s
1. Stand straight & square to the audience
2. Move only with purpose
3. Smile when you look at people
4. Make open-handed gestures between waist & chin
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Nervousness is okay. Just don’t show it
35. Body Language – Don’ts
1. Don’t move without purpose
2. Don’t keep hands hidden or clasped
3. Don’t scan the room or look at walls
4. Don’t make nervous gestures
5. Don’t lose awareness of yourself
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Rocking is for elephants
36. Visual Input – Do’s
1. Lock your eyes with one person
2. Complete a thought with each person
3. Pause and take a breath while moving to
another person
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Breathing is essential for survival
37. Visual Input – Don’ts
1. Don’t scan the room
2. Don’t look at the ceiling, floor or walls for your
thoughts
3. Don’t get hooked to one person in the audience
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Hooked fish become dead
38. Voice
1. Let the emotion through
2. Modulate your voice: use inflection
3. Speak at an appropriate volume
0…………….5…………7….10
4. Speak slowly: pronounce all the words
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How is as important as what – sometimes more
39. Raag Vistaar Sa
Sa re sa
Sa re ga re sa
Sa re ga ma ga re sa
Sa re ga ma pa ma ga re sa
Sa re ga ma pa dha pa ma ga re sa
Sa re ga ma pa dha ni dha pa ma ga re sa
Sa re ga ma pa dha ni sa ni dha pa ma ga re sa
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40. Gestures & Movement
1. Use body energy
Remember the theory of the energy ‘bubble’
2. Make purposeful gestures
3. Avoid distracting, purposeless gestures
4. Move only with a purpose
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Beware the fight-flight syndrome
41. The Moment of Truth
Please make your 2 - minute presentation
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42. The Q&A Session
7 - Critical steps to handling it right
1. Raise your hand and ask, “Any questions?”
2. Select a questioner
3. Look directly at the person with a smile and listen for
any message behind the words
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43. The Q&A Session
4. Break visually with the questioner and find another one
5. Restate or rephrase the question
6. Warn people that the session is about to end
7. Thank the audience for their interest
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Give them a way to reach you
44. Continuous Learning
1. Try new things but with awareness
2. Admit mistakes when you must – don’t deny it
3. Don’t volunteer that something is wrong
4. Don’t ignore feedback
5. Don’t argue with feedback
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46. 8 – Do’s
1. Start with the point of your presentation
2. Speak at an appropriate level
3. Modulate your voice
4. Respect the time boundary always
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47. 8 – Do’s
5. Be responsive to the interest level of the audience
6. Welcome questions but stay in control
7. Be aware of yourself and others at all times
8. Thank the audience
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48. 8 – Don’ts
1. Be flippant or use inappropriate humor
2. Speak so softly that the audience has to strain to
hear you – they won’t
3. Beat about the bush or repeat things
4. Make apologetic preambles
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49. 8 – Don’ts
5. Believe that because you love your subject, your
audience does too….
6. Get defensive about questions
7. Lose your self-awareness
8. Break time boundaries
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50. In the End
1. Always reinforce the take-aways
2. Ask for feedback, if that is appropriate
3. Thank the audience for being there
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