This will show my experience, and I would like to find either a part time job, or a full time that I can work around my school work to maintain my 4.0 GPA.

1. MELISSA MILSAPS
Resume
Dear Sir or Madam,
I am applying for a position with your company which I find very interesting. I believe that my
experience, enthusiasm, and relevant skills make me a strong candidate for this important role.
I have a strong background with duties such as accounting, payroll, bookkeeping, sales, typing
approximately 80 wpm, time management, critical thinking, problem solving, and people skills.
My focus is in psychology, as I am a current junior in college online. As my background shows,
I offer a track record of success that includes not only owning my own business, but running
family businesses, and believe I would be a strong and unique asset to your team.
Although I took a short break from the industry, my skills remain up-to-date due to being in
college. I have made every effort to stay current with the field and have kept in touch with
former colleagues as well as professors who have helped keep me in the loop.
I am a diligent, focused, and energetic individual, and I would love to be able to bring those
qualities to your company.
I would welcome the opportunity to speak with you further about this opportunity. Thank you so
much for your time as well as consideration, and I look forward to hearing from you soon.
Melissa Milsaps

2. 2
MELISSA MILSAPS
Melissa Milsaps
• 1181 Weaver Branch Road
Bluff City, TN 37618
• Home: (423) 391-7861
• Cell: (423) 676-3983
• Email: missy_milsaps@yahoo.com
PROFESSIONAL SUMMARY
• Detail-oriented administrative professional with superb people-skills and public
relations experience.
• Business-savvy with excellent decision-making skills.
• Current online student capable of contributing to teamwork projects while
demonstrating individual leadership as well as success in data entry, management
and administrative support.
• Efficient, accurate and detail-oriented.
• Personal Assistant who takes initiative and has an innate drive to succeed.
• Highly motivated to expand my knowledge and skills.
SKILLS
• Highly Organized
• Articulate and well-spoken
• Flexible
• Time Management
• Meticulous Attention to Detail
• Strong Problem Solver
• Multi-line Phone Proficiency
• Project Planning
• Public Relations Background

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MELISSA MILSAPS
• Enthusiastic
• Customer Service-Oriented
• Works Well Under Pressure
• Appointment Setting
• Payroll
• Invoice Processing and Advanced Clerical Knowledge
• Typing 80 wpm
• Analytic Thinker
• APA Formatting
• Excellent Interpersonal Skills
WORK HISTORY
Northside Bookkeeping and Answering Service
202 Wesley Street Johnson City, TN 37601
Secretary: 01/1986-10-1990
Reason for leaving: Step-mother sold the business to a different corporation.
• Maintained appropriate filing of personal and professional documentation.
• Executed basic banking and bookkeeping tasks.
• Handled all incoming information requests for several busy executives.
• Screened personal and business calls and directed them to the appropriate party.
• Completed and mailed bills, contracts, policies, invoices, and checks.
• Ordered and distributed office supplies while adhering to a fixed office budget.
• Managed office supplies, vendors, organization and upkeep.
• Conducted daily accounting on all finances, deposits and safe.

4. 4
MELISSA MILSAPS
• Scheduled all appointments, appearances and briefings. Screened telephone calls and
forwarded them to the appropriate departments.
• Answered and directed calls using the multi-line switchboard.
• Processed payroll for approximately 10 employees.
• House alarm service used us to call police if someone’s security system alarmed.
Missy’s Home Daycare
1625 Central Avenue
Elizabethton, TN 37643
Reason for leaving: To find better paying employment.
Licensed Childcare Professional: 07/1993-12/1999
• Encouraged respectable behaviors using positive reinforcement methods.
• Established a safe play environment for each child.
• Instructed children on proper health and personal habits.
• Organized and engaged in recreational activities such as games and puzzles.
• Communicated openly with children’s parents about daily activities and behaviors.
• Continuously kept government specifications of toy and child-related recalls and safety
warnings.
• Meticulously sanitized toys and play environment.
• Encouraged children to be understanding and patient with others.
• Made nutritious meals for children by government menus.
• Offered well-balanced nutritious menu options.
• Administered medications and kept appropriate records.
• Promoted language development skills through reading and storytelling.
• Organized small groups of children while transitioning to and from outdoor play.
• Sparked imagination by helping children discover new things each day.
Katie Nell’s Buy and Sell
East Elk Ave.
Elizabethton, TN 37643
Manager: 01/2000-02-2011
Reason for leaving: It was my mother’s business, and she got so sick that she eventually
passed on. I had to take care of her so we sold her business as well.

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MELISSA MILSAPS
• Reduced and controlled company expenses by making proper decisions with
investments.
• Maintained up-to-date account distribution information.
• Reviewed files, records, and other documents to obtain information and respond to
requests.
• Accessed, filed, computerized financial information to answer questions related to
specific accounts.
• Completed and mailed bills, contracts, policies, invoices, and checks.
• Negotiated prices, terms of sales, and service agreements with clients.
• Quoted prices, credit terms, and other bid specifications.
• Identified investment opportunities, threats, and challenges to accurately forecast the
company budget.
• Managed and reviewed filing and office systems.
• Increased profits by 60% in one year through restructure of business line.
• Initiated rollout of new enterprise software solution for sales reporting.
• Greeted customers and ascertained customers' needs.
• Prepared sales slips and sales contracts.
• Developed positive customer relationships through friendly greetings and excellent
service.
• Reported to the district manager regarding all store and staff issues.
• Generated repeat business through exceptional customer service.
EDUCATION
Current: Junior at Argosy University Online
Major: Bachelor of Arts in Psychology
Concentration: Substance Abuse
GPA: 4.0
High School: Graduate-June 1991
Elizabethton High School
Elizabethton, TN

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MELISSA MILSAPS
References: Carol Greenwell (423) 895-2419
Chris Davis (423) 292-0796
Judith Sugg (480)707-3337 (Former professor at Argosy)
Dr. Melissa Deskins (615) 525-2838 (Academic Advisor)

7. 6
MELISSA MILSAPS
References: Carol Greenwell (423) 895-2419
Chris Davis (423) 292-0796
Judith Sugg (480)707-3337 (Former professor at Argosy)
Dr. Melissa Deskins (615) 525-2838 (Academic Advisor)