1. Mohammed Ayyad
RESUME

2. Objective
Personal Information
Contact Information
Education
Courses
Professional Experience
Tendering Engineer, National Cleaning Company NCC
Project Manager, Metal and Recycling Company MRC
Optimization Engineer, ZTE, Zain Project
Product Development & Services Manager, PetroNet Smart Network Company
Senior Supervisor, PetroNet Smart Network Company
Development Engineer, PetroNet Smart Network Company
Technical Engineer, Kuwait TechNet Company
Projects
(Click On For More Details)

3. Objective
Working in a creative and ambitious organization that will allow me to utilize
my knowledge and experience in managing projects along with achieving a
promising position and financial stability within the organization boundaries.

4. Personal Information
 Nationality: Jordanian
 Date of Birth: 31/07/1978
 Place of Birth: Kuwait
 Driving License: Valid
 Visa: Transferable

5. Contact Information
 Address: Salmiya, Nasser AlBader St. Hawali, Kuwait
 Email: m_ayyad78@yahoo.com
 Mobile: +965 97929331
 Skype: mohammed.a.ayyad

6. Education
Bachelor's Degree,
Electrical Engineering,
Philadelphia University

7. Courses
 Project Management Professional.
PMP,
 Time Management &
Communication Skills,
 Microsoft Access 2007,
 Test of English for International
Communication. TOEIC,
 Communication Process Structure
& Requirements,
 Correspondence & Official
Documents,
 Interactions & Collaborative Work,
 Channels of Formality,
 Professional Sales Skills
 Adobe Premiere
 Macromedia Flash
 Photoshop
 FrontPage
 Excel

8. Tendering Engineer, Feb 2015 – Present
National Cleaning Company NCC
 Review and manage the customer’s enquiry
process into a costed workable solution.
 Submit a detailed response to the enquiry
documentation and provide
answers/responses to any subsequent
requests for clarification.
 Develop costing a part of quotation process.
 Act as the company’s internal contact point
for the customer during the enquiry and
bidding process.
 Develop, negotiate and agree/confirm
contract specifications with a variety of
external groups(contractors).
 Attend resultant calls for negotiation with
the customer and convert those
opportunities into purchase orders.
 Develop and maintain relationships with the
engineers and decision makers within the
customer organization.
 Respond to customers questions and
requests in a timely and efficient manner.

9. Project Manager, Feb 2013 – Feb 2015
Metal and Recycling Company
 Manages, Organizes and Implements “Newair” project
Operations and objectives; coordinates and integrates all
activities toward achievement of established goals &
objectives.
 Contributes to short term planning and strategy, and
implements “Operational” plan.
 Ensures that financial data/KPI is available for dashboard
management.
 Maintains current knowledge base in field of expertise by
staying abreast of applicable industry discipline
developments.
 Selects, trains, motivates, performance appraisals, coaching
and evaluate department personnel.
 Directs, co-ordinates and reviews work plans for the
department, assign activities, monitor work flow, review and
evaluate policies and procedure.
 Formulates and implements departmental and
organizational policies and procedures to maximize output.
 Prepares a variety of studies, reports and related
information for decision making purposes and to highlight
changes in trends to the senior management team.
 Holds monthly updates with the team members in the office
for dissemination of information.
 Develops and implements strategies for the “Newair”
project and services by analyzing business needs.
 Provides support and discussions regarding all Company
works, especially regarding scrap, metals, waste and other
items.
 Develops and manages the logistics operations budget and
all related fiscal forecasting and planning activities to do
with “Newair” project.
 Builds a top performing operational team and instilling a
culture of accountability, results and flexibility in order to
meet/exceed customer fulfillment expectations.

10. Project Manager, Feb 2013 – Present
Metal and Recycling Company
 Ensures an organization-wide management of talent through
good practices, employee appraisal systems, employee feedback,
training and implementation of compensation and benefit
programs, communication systems, and performance
management techniques.
 Provides the Company the full details regarding suppliers, traders
or importers.
 Develops and recommends programs to meet client’s needs.
 Identifies the sources of collecting, transporting and sorting
scrap and other materials.
 Opens new markets for the company in the fields of metal and
scrap recycling and other activities.
 Trains Company’s staff on the works of scrap and on the
methods of handling, transporting, storing and sorting all kinds
of scrap.
 Endeavors to maximize company sales through increasing the
volume of scrap and other materials, in addition to recycling.
 Evaluates materials market value and rate fluctuation on daily
bases & provide management with all changes feedback.
 Deals with Customer Relationship Management solutions.
 Develops the data structure and architecture for programs.
 Manages, plans, and directs production operations.
 Manages Material Flow Control.
 Cost Analysis and Control.
 Quality Control and Process Automation.
 Maintain standards of safety and comply with Company’s Health,
Safety & Environment Management System requirements.
 Maintain a strategic working relationship with team and all key
departments.

11. Optimization Engineer, Aug 2012 – Feb 2013
ZTE, Zain Project
 Performance reports/Post processing tool.
 Manage network trials and performance data
to identify coverage, capacity and
interference problems.
 Identification and analysis of key issues on
the network in order to achieve QoS targets
for 2G/3G.
 Ensuring first-class support is given to the
resolution of customer problems.
 Strong understanding of 3G/2G.
 Strong understanding of HSPA concepts.
 Manage 2G/3G optimization within the
Regional Optimization Team with supporting
performance analysis.
 A comprehensive knowledge of hardware
and software features and constraints for
2G/3G.
 Ability to collect and analyze data from the
2G/3G networks to resolve problems and
make recommendations for improving QoS.
 Ability to analyze air interface signaling to
help resolve problems and make
recommendations for improving QoS.

12. Optimization Engineer, Aug 2012 – Feb 2013
ZTE, Zain Project
 Ability to develop original processes and
procedures.
 Ability to deliver innovative solutions to
challenging problems.
 Drive recommendations for changes to the
physical and parametric configuration of
cells.
 Basic knowledge in RF planning.
 Counter analysis and understanding.
 Good knowledge on 2G/3G Radio
parameters and timers.
 Working knowledge of MapInfo.
 Data throughput optimization for 2G/3G.
 Good knowledge on Neighbor relations and
analysis.
 Good knowledge in BSS/RNC parameters.
 Parameter audit and report preparation.
 Analysis of drive test data and
recommendation.
 Performance and root cause analysis of the
air interface.
 3G/2G network environment and radio
knowledge.
 Improve cells on following KPIs.
 Maintain and develop a team of
appropriately skilled and knowledgeable
optimization engineers.

13. Product Development & Services
Manager, May 2007 – April 2012
PetroNet Smart Network
 Develop the commercial products.
 Determine the perfect merge of functionalities to
meet the company’s vision and goals.
 Provide customer relationship management
solutions.
 Develop marketing and sales plans.
 Enhance and add new products and functionality
via projects and solutions while meeting the
deadlines.
 Cooperate with other departments, and clients.
 Design and develop the product development
strategy.
 Realizing and determining the client’s needs and
using it as an asset to developing our commercial
products.
 Develop detailed work plans, schedules, and
estimate resource plan.
 Develop the data structure and architecture for
programs.
 Design, build, and maintain websites, using
authoring or scripting languages, content creation
tools, management tools, and digital media.
 Maintain an understanding of current technologies
or programming practices through continuing
education, reading, and participation in
professional conferences, workshops, or groups.

14. Product Development & Services
Manager, May 2007 – April 2012
PetroNet Smart Network
 Establish effective testing protocols that identify
bugs and errors before code is released.
 Manage the security of data and systems, ensure
backups are performed daily and data can be
restored on a regular basis.
 Manage, plan, and direct production operations.
 Material Flow Control.
 Systems Standardization.
 Data Management.
 Cost Analysis and Control.
 Man Power Management.
 Fuel stations terminals maintenance operations.
 Budget and Business Planning.
 Quality Control and Process Automation.
 Analyze product cost, processes, procedures and
systems.
 Coordinate with IT department to assure systems
efficiency, and to promote processes automation
solutions in coordination with Product
Development & Services Department.
 Conduct a purchase process for the overall
company needs.

15. Senior Supervisor Jan 2006 – May 2007
PetroNet Smart Network
 Build and administrate the Product
Development & Services
department with its members.
 Set the guidelines and procedures
in a projects that best suites the
different departments participating
in the project.
 Train, develop, and coach other
departments on the new solutions
and systems that have been
implemented.
 Develop training plans and
acquisition of resources for staff to
ensure the growth of the
knowledge and expertise
qualifications.

16. Development Engineer Aug 2004 – Jan 2006
PetroNet Smart Network
 Technical support for the card
vending machines.
 Keeping Business Development
Department acknowledge with the
latest technology that are related to
the company’s vision.
 Develop the following models in-
house such as:
 Customer support module.
 Postpaid cards billing module.
 In charge for the cards production
line:
 Printing.
 Personalization.
 Encoding.

17. Technical Engineer Jan 2004 – Aug 2004
Kuwait TechNet Company
 Technical Support, and installation
for “TrackVision” TV satellite system
for cars, boats and yachts (KVH).
 Technical support for Fargo ID card
printers (Thermal printers) For
Health Insurance Project.
 Technical support for Panasonic
PPX, (Installation and support)
 Trained at Essa Hussian AlYousifi
Company to install and program
Panasonic PPX.

18. Projects
 Transactions SMS Integration.
 Website creation, integration with the
system.
 Billing System Creation.
 Card production queuing system.
 Automated material inventory system.
 IP telephony implementation - Avaya.
 IVR system integration.
 Fleet tracking system integration.
 Card vending machines.
 In house CRM software.
 Data analysis (fleet fuel consumption).
 Fuel Station Payment Terminals firmware
logic design.
 Fuel Station Payment Terminals Support.
 Fuel Station POS integration with the
Payment terminals.
 MNet Mobile payment Service integration
with NBK.
 The Kabd Municipal Solid Waste to Energy
Tender.
 Collection and Disposal of Municipal Solid
Waste in Lebanon RFP Lot (1,5,&6).