1. TravisLeavitt
Front Line Leader-Allstate CustomerContactCenter
4200 Hawthorne Rd
Chubbuck,ID83202
208-380-4916
Letter of Recommendation for Morgan Turner
Dear HiringManager:
I wouldlike tostartout by sayingthatMorgan will be anexcellentemployee inanyrole she goesinto.
She showsa level of workethicanddeterminationthatI have not seenmatched.If you getthe chance
to hire Morgan do not passup on the opportunity toemploythis highcaliberemployee.
Since Morgan came to myteam a yearago I have beennothingbutimpressedbyhercustomerservice
skillsandattitude.She came tomy teamas a top performerinourcompany and throughthat year
nothingchanged.She hasconsistentlyimprovedandgottenbetteratprovidingourcustomerswiththe
bestinteractionspossiblewhile alwayshavingapositive andupbeatattitude.
Morgan is driven,upbeatand easilycoached.Inourcoaching’sshe wouldself-identifyherareas of
opportunityandworkquicklytoperfectanychangesshe wouldhave tomake.She wasa topperformer
for everymonththatshe was withourcompany.She made sure to adhere to our QualityGuidelines
whichrequestedhertomentioncertainAllstate Products andcomplete intricate customerpolicy
updates.She wasinthe top three forour Call Centerinher QualityReviewsforthe yearshe waswithus,
whichshowsherdrive forsuccess.
Morgan also bringsa verypositive andupbeatattitudethathelpsmotivateothers.Workingatacall
centercan be rather mundane,butMorgan alwaysfoundaway to helpmotivate andinvigorateher
teammates. Thismade fora veryfriendlyandproductive workenvironmentthatwasconducive for
everyone.IcouldalwaysdependonMorganto helpthe teamthroughdifficulttimesandbe aleaderfor
all of ourteam.
Morgan will bringmanyothertalentstoyour companyif hired.She wasalwayswillingtotake on
additional taskstobetterherself andthe team, one example beingapresentationaroundfeedbackthat
helpedourteamimprove immensely.She wascreative andwouldthinkoutside of the box tosolve for
complex problems.Lastly,she steppedintoaleadershiprole withinourteamalmostinstantlyandI
cannot thinkof any betterwordtodescribe Morgan thana “Leader”.
AgainI justwantto reiterate thatMorgan will be an assetto anycompanythat hiresher.I am sad to see
herleave,butI knowshe will dogreatthingsinherfuture withthe slew of talentsshe possesses.
Sincerely,
TravisLeavitt
Front Line Leader
Allstate CustomerContactCenter