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Redefiners:
www.activate.com

Capturing Media
GrowtH Dollars
IN THE NEXT 3 YEARS

325 BILLION

GROWTH DOLLARS
WILL GO TO THOSE WHO

REDEFINE

Source: Activate analysis and estimates; Veronis Suhler, 9/10; PWC, 6/10;
eMarketer, 2011; Yankee, 2011; Analyst Reports & Company Data, 2010/2011

THE MEDIA
BUSINESS

2
MEDIA COMPANIES HAVE a chance
TO BE the

REDEFINERS
3
growth from

existing
media businesses

growth from

NEW
media businesses

media
growth
dollars
4
New Business
Growth Matters Most
$325 billion media growth doLlars
$212 billion

$1.4 trillion

new
business growth
[15% p.a.]

$113 billion

$1.1 trillion

2010

existing
business growth
[3% p.a.]
Source: Activate analysis and estimates; Veronis Suhler,
9/10; PWC, 6/10; eMarketer, 2011; Yankee, 2011; Analyst
Reports & Company Data, 2010/2011

2014
5
WHO WILL

win?

6
THIS PRESENTATION:

HOW MEDIA COMPANIES CAN BUILD NEW
GROWTH BUSINESSES
THE REDEFINERS

A new generation of upstarts has an advantage in winning media growth dollars, scaling quickly
with new cheap technologies. To compete, media companies need to become redefiners themselves.

HACK THE ORGANIZATION

Media companies will create more value from building, rather than acquiring, emerging
digital businesses. ‘Hacking’ – creating a virtual startup outside the organization – enables
a build-first strategy.

AN UNFAIR ADVANTAGE

Companies that want to gain an advantage in creating the next wave of media businesses must
face the challenge of combining content and technology to build new user experiences.

REDEFINING STRATEGY

Strategies must address the fact that there will be multiple business models, audiences,
devices and platforms. Companies need to determine how to win as their businesses
are being redefined.

7
the
redefiners

hack the
organization

AN UNFAIR
ADVANTAGE

REDEFINING
STRATEGY

8
who are the

redefiners?

Businesses born at the
intersection of tech and media
Driven by human experience first,
business model follows
Will be the ones to win the battle
for growth dollars
9
redefiners are free from the
liability of legacy
Unburdened by legacy constraints
THEY Can thrive even with lower margins

Traditional rights
Distribution deals
Contracts

Production and
editorial models

10
Today

redefiner

11
Redefiners:
Successors to Disruptors
DISRUPTORS

REDEFINERS

Driven by technology

Native to the web and apps era

Focus on targeting the periphery
of incumbent companies’ business

Focus on better serving
incumbents’ core customers

Removes the value or revenues from
an established market

Driven by A better experience

Result is Chaos

Result is A New Business

12
who will Redefine
your business?
if it’s not you
13
expect hits
from nowhere

14
expect hits from nowhere

ONE GAME PROGRAMMER WORKING
ALONE GENERATES 2 MILLION PAYING
DOWNLOADS AND OVER $30 MILLION IN
REVENUES IN LESS THAN TWO YEARS.
Source: Company data, 4/11

15
expect hits from nowhere

140 million downloads of the
game in 18 months, creating
characters that spawn
merchandise & films.
Note: Paid & free; includes
iOS and other platforms
Source: Company data, 3/11

16
expect hits from nowhere

Pioneered location-based apps,
reaching 500 mm check-ins
from 8 mm users
in just over two years.
Source: Company data, 3/11

17
expect hits from nowhere

Instagram
iPhone App showing potential for
hyper-growth by reaching
1MM users in 8 weeks and
3MM in 9 Months.
Source: Company data, 4/11

18
expect hits from nowhere

Most popular music subscription
service, with over 10% of 10 Mm
users choosing to pay fREEmium
subscription.
Note: Based off total number of free users
Source: Activate analysis of company and
industry data, 2010/2011

19
expect hits from nowhere

25MM USERS, STANDING OFF
COMPETITION FROM AMAZON,
GOOGLE AND MICROSOFT.
Note: Grew from 4MM users in 2010
Source: Company data, 4/11

20
expect hits from nowhere

hits yet to come
21
Redefiners don’t want
all the customers,
they want the

Most Valuable

Ones.

22
Technology Doesn’t Stop

When SOMEONE
GetS

Rich
23
Technology Doesn’t Stop
When SOMEONE GetS Rich

24
the
redefiners

hack the
organization

AN UNFAIR
ADVANTAGE

REDEFINING
STRATEGY

25
everyone’s innovation question

buy or build?

26
You CAN
But You
can’t

BUY TALENT,
BUY INNOVATION.

(And media companies NEED TO AVOID
suckING the life out of acquired startups)
27
The Rare Acquisitions That Have Thrived Were

Given Space to Innovate

™

28
everyone’s innovation question

buy or build?

29
building yields
growth dollars

30
building a new business means

hacking your
organization

31
how to

hack your organization
Work outside of the media company org chart
Liberate team from the legacy business
compliance and constraints
Allow the team to work independently
Focus on building new (vs protecting the old)
32
hacking means building a

virtual startup
33
build a Virtual StartUp:
USE TODAY’S ASSETS AS THE SEED FOR TOMORROW’S NEW BUSINESS
THINK ABOUT YOUR GOALS FIRST, AND RISKS SECOND
PUT A STRONG LEADER IN CHARGE, NOT A COMMITTEE
OPTIMIZE FOR GROWTH, NOT SHORT TERM MARGINS
DRAW THE BEST TALENTs FROM WHEREVER YOU CAN FIND THEM

34
THE HEIST FILM STARTUP MODEL
ASSEMBLE THE BEST TEAM FOR THE JOB

35
HACKING THE ORGANIZATION ENABLES a

BUILD-FIRST
STRATEGY

36
hacking

works
37
&

ACTING AS AN INDEPENDENT NIMBLE
VIDEO STARTUP HELPED HULU ATTRACT
A WEB SCALE AUDIENCE INCLUDING
1 mM paying users.
Source: Company data, 4/11

38
Conde Nast worked with Activate
to assemble a virtual startup to
build the first-ever massively
multiplayer magazine.
39
&

Unique multi-media celebrity-news business:
television show, app and website; watched by
2.1M TV households nightly and 16M unique
visitors per month.
Note: TV show ratings and website traffic
Source: The Nielsen Company, 2010/2011

40
THE ANDROID TEAM LAUNCHED LIKE A STARTUP
WITHIN GOOGLE, GROWING FROM NO MARKET
PRESENCE INTO THE MOST POPULAR SMARTPHONE
PLATFORM IN A FIERCELY COMPETITIVE MARKET.

Note: Based on share of U.S. smartphone subscribers as of January 2011
Source: Comscore, 3/11; The Nielsen Company, 3/11

41
you’re a
not a

media company
data center
42
DON’T Invent TechNOLOGY
CMS

database

real-time messaging

search

ONCE-costly technology capabilities are now available as free or open source
Invest in the parts that are unique to your business
You can make a great experience by connecting these PIECES
Technology evolution is only going to get faster

43
hacked organizations

thrive

as technology
evolves
44
Learning From

Redefiners
UX FIRST

LOW COST
LAUNCH + LEARN
TAKE FROM THE BEST IDEAS
FAST IS BETTER THAN PERFECT
45
the
redefiners

hack the
organization

AN UNFAIR
ADVANTAGE

REDEFINING
STRATEGY

46
every Startup wishes they
had great content
47
quality content

is an

unfair advantage

48
CONTENT COMBINED WITH TECH
DELIVERS NEW EXPERIENCES
49
over time

tech becomes a COMMODITY,

content DOES NOT.
50
QUALITY CONTENT

can make it cheaper to

BUILD
BUy
an Audience
than to

one.

51
quality matters:

content farm subsidies are dead
Factory farms are as unhealthy for content
as they are for food
Businesses which treat users like cattle
are vulnerable to being redefined by those
creating for actual humans, instead of
search engine robots

52
Quality Demands

A Native Experience On Every Device

Fully exploit the features, formats and experiences
of each platform
Don’t create
shovelware

53
And More Devices Matter
No platform winner takes all: There will never be another Windows
It’s not just one person, one device
Plan for dozens of platforms and billions of devices today, and a new
successful device every month
Platform promiscuity is a virtue

54
Redefined Media Companies

Don’t Just Make Media,
They help people

Create Media
55
YOUR FINISHED PRODUCT IS THEIR

RAW MATERIAL

The moment quality media is
released to the world isn’t the end
of the process, it’s the beginning.

56
LET THE WON’T JUST SHARE YOUR CONTENT, THEY WILL
MASSES MANUFACTURE
THE AUDIENCE
REMIX IT AND TURN IT INTO PHYSICAL GOODS.

57
the
redefiners

hack the
organization

AN UNFAIR
ADVANTAGE

REDEFINING
STRATEGY

58
it’s not a

digital strategy
it’s a

strategy
59
STARTUPS OVERUSE
THE WORD

pivot
BUT IT’S STILL AN
IMPORTANT IDEA FOR
MEDIA COMPANIES

60
WHY IS EVERYONE TALKING
ABOUT “PIVOT”?
Redefiners know they need to change direction when new
opportunities demand it
Media growth requires continually aligning the business
to the customer
TO GROW, A MEDIA BUSINESS CAN PIVOT BY CHANGING AUDIENCES,
PRODUCTS, CONTENT, FUNCTIONALITY, INTERNATIONAL MARKETS
OR FORMATS

61
Bringing
The

Pivot To Big Businesses
from magazine publisher to continuity marketer for books,
video, events in health and wellness
from giant screen documentaries at museum theaters to
mainstream blockbuster 2D/3D films in multiplexes
from mailing DVDs to streaming
from “The Point” group organizing to group buying

62
Grow a
100 million
web: success

Web-Scale
Audience
The Apps business is fundamentally
different from the Web business
Apps don’t (yet!) go viral the
way websites do

1 million

App Audiences are a different
scale, requiring a different kind
of advertising business

apps: success

63
Use APIs As MEDIA Biz Dev 2.0
Facebook
is not Always
your friend

Google’s
neither good
nor evil

Twitter
followers are not
a digital strategy

AMAZON NEEDS
TO BE NAVIGATED
CAREFULLY

Partnerships should start from what people want, not what companies want
Use social networks as a platform
Don’t just send your biz devs to the meeting, also send your developers

64
Give People A REASON TO PAY
Most new successes will be in the freemium model
Customers care what the price is, not what your costs are

$$$$$$

assume that pricing will evolve as an iterative conversation
with customers

65
Make Advertising Accountability
AN OPPORTUNITY
Focus on measurability, not CPC response rates
Don’t confuse social media metrics with real
advertising metrics
Strategy must anticipate a future where every
impression can be connected to real
consumer behavior
66
redefiners
WILL

win.
67
to capture media growth
dollars, BECOME A REDEFINER
HACK THE ORGANIZATION
BUILD NEW GROWTH BUSINESSES AS VIRTUAL STARTUPS
ANTICIPATE HITS FROM NOWHERE
PIVOT THE STRATEGY TO EXPLOIT NEW OPPORTUNITIES
USE CONTENT AS AN UNFAIR ADVANTAGE
CREATE ENGAGING NATIVE EXPERIENCES FOR EVERY AUDIENCE

68
CREATED BY
Michael J. Wolf 		

michael@activate.com TWITTER: @mjw

Anil Dash				

anil@activate.com TWITTER: @anildash

Michele Anderson	

michele@activate.com TWITTER: @micheleactivate

Himesh Bhise				

himesh@activate.com TWITTER: @himeshbhise

Christopher Morf	

chris@activate.com TWITTER: @chrismorf
© 2011 Activate
Text CC BY - SA
Please remix and reuse this presentation by attributing
and linking it to: http://activate.com/redefiners

69

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Activate Media Growth

  • 2. IN THE NEXT 3 YEARS 325 BILLION GROWTH DOLLARS WILL GO TO THOSE WHO REDEFINE Source: Activate analysis and estimates; Veronis Suhler, 9/10; PWC, 6/10; eMarketer, 2011; Yankee, 2011; Analyst Reports & Company Data, 2010/2011 THE MEDIA BUSINESS 2
  • 3. MEDIA COMPANIES HAVE a chance TO BE the REDEFINERS 3
  • 4. growth from existing media businesses growth from NEW media businesses media growth dollars 4
  • 5. New Business Growth Matters Most $325 billion media growth doLlars $212 billion $1.4 trillion new business growth [15% p.a.] $113 billion $1.1 trillion 2010 existing business growth [3% p.a.] Source: Activate analysis and estimates; Veronis Suhler, 9/10; PWC, 6/10; eMarketer, 2011; Yankee, 2011; Analyst Reports & Company Data, 2010/2011 2014 5
  • 7. THIS PRESENTATION: HOW MEDIA COMPANIES CAN BUILD NEW GROWTH BUSINESSES THE REDEFINERS A new generation of upstarts has an advantage in winning media growth dollars, scaling quickly with new cheap technologies. To compete, media companies need to become redefiners themselves. HACK THE ORGANIZATION Media companies will create more value from building, rather than acquiring, emerging digital businesses. ‘Hacking’ – creating a virtual startup outside the organization – enables a build-first strategy. AN UNFAIR ADVANTAGE Companies that want to gain an advantage in creating the next wave of media businesses must face the challenge of combining content and technology to build new user experiences. REDEFINING STRATEGY Strategies must address the fact that there will be multiple business models, audiences, devices and platforms. Companies need to determine how to win as their businesses are being redefined. 7
  • 9. who are the redefiners? Businesses born at the intersection of tech and media Driven by human experience first, business model follows Will be the ones to win the battle for growth dollars 9
  • 10. redefiners are free from the liability of legacy Unburdened by legacy constraints THEY Can thrive even with lower margins Traditional rights Distribution deals Contracts Production and editorial models 10
  • 12. Redefiners: Successors to Disruptors DISRUPTORS REDEFINERS Driven by technology Native to the web and apps era Focus on targeting the periphery of incumbent companies’ business Focus on better serving incumbents’ core customers Removes the value or revenues from an established market Driven by A better experience Result is Chaos Result is A New Business 12
  • 13. who will Redefine your business? if it’s not you 13
  • 15. expect hits from nowhere ONE GAME PROGRAMMER WORKING ALONE GENERATES 2 MILLION PAYING DOWNLOADS AND OVER $30 MILLION IN REVENUES IN LESS THAN TWO YEARS. Source: Company data, 4/11 15
  • 16. expect hits from nowhere 140 million downloads of the game in 18 months, creating characters that spawn merchandise & films. Note: Paid & free; includes iOS and other platforms Source: Company data, 3/11 16
  • 17. expect hits from nowhere Pioneered location-based apps, reaching 500 mm check-ins from 8 mm users in just over two years. Source: Company data, 3/11 17
  • 18. expect hits from nowhere Instagram iPhone App showing potential for hyper-growth by reaching 1MM users in 8 weeks and 3MM in 9 Months. Source: Company data, 4/11 18
  • 19. expect hits from nowhere Most popular music subscription service, with over 10% of 10 Mm users choosing to pay fREEmium subscription. Note: Based off total number of free users Source: Activate analysis of company and industry data, 2010/2011 19
  • 20. expect hits from nowhere 25MM USERS, STANDING OFF COMPETITION FROM AMAZON, GOOGLE AND MICROSOFT. Note: Grew from 4MM users in 2010 Source: Company data, 4/11 20
  • 21. expect hits from nowhere hits yet to come 21
  • 22. Redefiners don’t want all the customers, they want the Most Valuable Ones. 22
  • 23. Technology Doesn’t Stop When SOMEONE GetS Rich 23
  • 24. Technology Doesn’t Stop When SOMEONE GetS Rich 24
  • 27. You CAN But You can’t BUY TALENT, BUY INNOVATION. (And media companies NEED TO AVOID suckING the life out of acquired startups) 27
  • 28. The Rare Acquisitions That Have Thrived Were Given Space to Innovate ™ 28
  • 31. building a new business means hacking your organization 31
  • 32. how to hack your organization Work outside of the media company org chart Liberate team from the legacy business compliance and constraints Allow the team to work independently Focus on building new (vs protecting the old) 32
  • 33. hacking means building a virtual startup 33
  • 34. build a Virtual StartUp: USE TODAY’S ASSETS AS THE SEED FOR TOMORROW’S NEW BUSINESS THINK ABOUT YOUR GOALS FIRST, AND RISKS SECOND PUT A STRONG LEADER IN CHARGE, NOT A COMMITTEE OPTIMIZE FOR GROWTH, NOT SHORT TERM MARGINS DRAW THE BEST TALENTs FROM WHEREVER YOU CAN FIND THEM 34
  • 35. THE HEIST FILM STARTUP MODEL ASSEMBLE THE BEST TEAM FOR THE JOB 35
  • 36. HACKING THE ORGANIZATION ENABLES a BUILD-FIRST STRATEGY 36
  • 38. & ACTING AS AN INDEPENDENT NIMBLE VIDEO STARTUP HELPED HULU ATTRACT A WEB SCALE AUDIENCE INCLUDING 1 mM paying users. Source: Company data, 4/11 38
  • 39. Conde Nast worked with Activate to assemble a virtual startup to build the first-ever massively multiplayer magazine. 39
  • 40. & Unique multi-media celebrity-news business: television show, app and website; watched by 2.1M TV households nightly and 16M unique visitors per month. Note: TV show ratings and website traffic Source: The Nielsen Company, 2010/2011 40
  • 41. THE ANDROID TEAM LAUNCHED LIKE A STARTUP WITHIN GOOGLE, GROWING FROM NO MARKET PRESENCE INTO THE MOST POPULAR SMARTPHONE PLATFORM IN A FIERCELY COMPETITIVE MARKET. Note: Based on share of U.S. smartphone subscribers as of January 2011 Source: Comscore, 3/11; The Nielsen Company, 3/11 41
  • 42. you’re a not a media company data center 42
  • 43. DON’T Invent TechNOLOGY CMS database real-time messaging search ONCE-costly technology capabilities are now available as free or open source Invest in the parts that are unique to your business You can make a great experience by connecting these PIECES Technology evolution is only going to get faster 43
  • 45. Learning From Redefiners UX FIRST LOW COST LAUNCH + LEARN TAKE FROM THE BEST IDEAS FAST IS BETTER THAN PERFECT 45
  • 47. every Startup wishes they had great content 47
  • 49. CONTENT COMBINED WITH TECH DELIVERS NEW EXPERIENCES 49
  • 50. over time tech becomes a COMMODITY, content DOES NOT. 50
  • 51. QUALITY CONTENT can make it cheaper to BUILD BUy an Audience than to one. 51
  • 52. quality matters: content farm subsidies are dead Factory farms are as unhealthy for content as they are for food Businesses which treat users like cattle are vulnerable to being redefined by those creating for actual humans, instead of search engine robots 52
  • 53. Quality Demands A Native Experience On Every Device Fully exploit the features, formats and experiences of each platform Don’t create shovelware 53
  • 54. And More Devices Matter No platform winner takes all: There will never be another Windows It’s not just one person, one device Plan for dozens of platforms and billions of devices today, and a new successful device every month Platform promiscuity is a virtue 54
  • 55. Redefined Media Companies Don’t Just Make Media, They help people Create Media 55
  • 56. YOUR FINISHED PRODUCT IS THEIR RAW MATERIAL The moment quality media is released to the world isn’t the end of the process, it’s the beginning. 56
  • 57. LET THE WON’T JUST SHARE YOUR CONTENT, THEY WILL MASSES MANUFACTURE THE AUDIENCE REMIX IT AND TURN IT INTO PHYSICAL GOODS. 57
  • 59. it’s not a digital strategy it’s a strategy 59
  • 60. STARTUPS OVERUSE THE WORD pivot BUT IT’S STILL AN IMPORTANT IDEA FOR MEDIA COMPANIES 60
  • 61. WHY IS EVERYONE TALKING ABOUT “PIVOT”? Redefiners know they need to change direction when new opportunities demand it Media growth requires continually aligning the business to the customer TO GROW, A MEDIA BUSINESS CAN PIVOT BY CHANGING AUDIENCES, PRODUCTS, CONTENT, FUNCTIONALITY, INTERNATIONAL MARKETS OR FORMATS 61
  • 62. Bringing The Pivot To Big Businesses from magazine publisher to continuity marketer for books, video, events in health and wellness from giant screen documentaries at museum theaters to mainstream blockbuster 2D/3D films in multiplexes from mailing DVDs to streaming from “The Point” group organizing to group buying 62
  • 63. Grow a 100 million web: success Web-Scale Audience The Apps business is fundamentally different from the Web business Apps don’t (yet!) go viral the way websites do 1 million App Audiences are a different scale, requiring a different kind of advertising business apps: success 63
  • 64. Use APIs As MEDIA Biz Dev 2.0 Facebook is not Always your friend Google’s neither good nor evil Twitter followers are not a digital strategy AMAZON NEEDS TO BE NAVIGATED CAREFULLY Partnerships should start from what people want, not what companies want Use social networks as a platform Don’t just send your biz devs to the meeting, also send your developers 64
  • 65. Give People A REASON TO PAY Most new successes will be in the freemium model Customers care what the price is, not what your costs are $$$$$$ assume that pricing will evolve as an iterative conversation with customers 65
  • 66. Make Advertising Accountability AN OPPORTUNITY Focus on measurability, not CPC response rates Don’t confuse social media metrics with real advertising metrics Strategy must anticipate a future where every impression can be connected to real consumer behavior 66
  • 68. to capture media growth dollars, BECOME A REDEFINER HACK THE ORGANIZATION BUILD NEW GROWTH BUSINESSES AS VIRTUAL STARTUPS ANTICIPATE HITS FROM NOWHERE PIVOT THE STRATEGY TO EXPLOIT NEW OPPORTUNITIES USE CONTENT AS AN UNFAIR ADVANTAGE CREATE ENGAGING NATIVE EXPERIENCES FOR EVERY AUDIENCE 68
  • 69. CREATED BY Michael J. Wolf michael@activate.com TWITTER: @mjw Anil Dash anil@activate.com TWITTER: @anildash Michele Anderson michele@activate.com TWITTER: @micheleactivate Himesh Bhise himesh@activate.com TWITTER: @himeshbhise Christopher Morf chris@activate.com TWITTER: @chrismorf © 2011 Activate Text CC BY - SA Please remix and reuse this presentation by attributing and linking it to: http://activate.com/redefiners 69