An overview of my Leadership Coaching Process

1. Michelle Clarke Coaching
Leadership Coaching Presentation

2. Michelle Clarke Coaching [www.motivcoach.com] 2
What is Coaching?
C
Coaching views both parties (client and coach) as natural, creative, resourceful and whole.
Coaching does not diagnose or treat or even teach. Coaching is a peer-to-peer expert
relationship. Coaching focuses on evolving and manifesting potential focused on the present
and the future. Coaching is Action and Solution focused, Coaching explores positive
behaviours whilst trying to understand and overcome any limiting beliefs that stand in the way
of clients achieving their goals. The Coaches skills include Empathy, Level 3 Listening, Power
Questions, Goal Setting, Establishing trust, Planning, Accountability, Relationship Management
and Conflict Resolution
Coaches and their clients form an alliance which includes accountability and measurements for
success.
Coaching
MMentoring is a relationship in which an experienced person (the mentor)
assists another (the mentoree) in developing specific skills and knowledge that
will enhance the less-experienced person’s professional and personal growth.
A mentor usually leads by example.
Meetings between Mentors and Mentees are usually informal and unstructured
and seldom include measurements for success
Mentoring
T Trainers teach a particular skill or type of behaviour through practice and
instruction. They have some expert knowledge in content matter. The trainer
works toward a learning objective that the trainer has set and the client
(trainee) is expected to learn that knowledge.
Training
T
A therapist views their clients through a medical model and looks to diagnose
and treat mental conditions. They are the expert in the relationship. The
therapist usually concerns themselves with the past history of a client and how
past events are impacting on their present situation.
Accountability is usually not part of the contracted partnership between
therapist and client.
Therapy
And how does Coaching differ from Training or Mentoring or Therapy?

3. Michelle Clarke Coaching [www.motivcoach.com] 3
Who is Michelle Clarke?
Who am I and what qualifies me to be a coach?
I am an Executive and Leadership Coach. My clients are men and women of influence. They are individuals who not
only value personal development but also appreciate the complexity of being human. And the current complexity
of the world . And the complexity of leadership. They value a focused and structured thinking partner who will challenge
them to stretch and broaden their personal and professional repertoire. I help my clients to make clearly thought through
decisions and to design action plans to achieve the changes they wish to see in their leadership, career or circumstances.
Michelle Clarke Coaching qualifications:
Diploma in Practitioner Coaching [The Integral Coaching Centre - South Africa] : 2005
Certified Master Coach [The Behavioural Coaching Institute - London] - 2006
Certified Tele-coach [Telecoach International - USA] - 2008
Nancy Kline ©Time to Think Practitioner [Serichi Consultants - South Africa] - 2008
Action Learning Coach [AWOL - South African) - 2010
Coaching Across Cultures [Rosinski & Co - Buenos Aires] - 2011
Centre for Creative Leadership Feedback Coach [CCL - South Africa] - 2012
Big Five Leadership Assessment [CCL - South Africa] - 2013
ICF Global Conference [Rio, Brazil] - 2013
ICF ACC Credentialed
International coach with Wisdom8 (UK), Karlin Sloan International (New York) and Lietke Consulting Group (Chile).
Workshops and Talks Michelle Delivers:
The Art and Practice of Selling Yourself * The Art and Practice of Leadership * Expanding your Global Reach *
Personal Branding for Professionals * Customised Social Media Training for Leaders and Professionals *
Let’s work together to help you to get clear on your compelling vision for yourself or your team. Let’s unpack the
challenges you face and help you to move beyond them. Let’s focus on real-time business and leadership
challenges as we uncover a much greater strength – a heightened self-awareness that will allow you to sustain
your self-articulated success in all aspects of your life.
Let’s work together to to design your Authentic Personal Brand and to make a continued Impact in your career and
your life.
I’m passionate about Personal Branding and include this in my professional talks and workshops – the most recent
being in Cape Town, Johannesburg, Santiago, Lima and Montevideo.

4. Michelle Clarke Coaching [www.motivcoach.com] 4
Who are Michelle’s Clients and how do they experience working with her?
I would like to take this opportunity to enthusiastically endorse Michelle Clarke for your executive coaching needs!
Based on my personal assessment of my current knowledge, skills and abilities, I identified my coaching needs in the areas of emotional
intelligence, change management, negotiation and mentoring others. Michelle conducted a 360 feedback on my personal management styles,
strengths and de-railers and helped identify some common themes in my feedback results. She worked with me in developing a need based
coaching program tailored to help facilitate my professional and personal development to the point of individual growth and improved performance.
Over the course of several months, with focused one-on-one discussions, coaching, working through practical challenges and creating a
mechanism for projects and follow-up on specific tasks, Michelle engaged with me to discuss my job and emotions in depth and guided me to a
point where I was comfortable to review my interactions with my peers, leaders and direct staff and make substantive changes in how I engaged
with them. She was incredibly skilled at asking the tough questions that helped me see things from different perspectives, uncovering root causes of
key issues and she then held me accountable for achieving set goals. She did not give advice but rather enabled me to come up with answers.
With her help I have found balance in my work and home life. I have begun to see myself more objectively and able to catch myself before going
down the wrong path whilst reminding self to slow down when necessary. She has assisted in making me a more flexible leader, empowering my
team and ultimately getting more from them with the improved communication style. I have a better handle on how to drive accountability with my
team and empower my team members to grow beyond their current role and duties.
She is not only challenging and insightful, but also patient and understanding, with remarkable instincts and knowledge. I am confident that my
leadership skills have improved as a result of my time with her.
It has been a real adventure with you. Thank you Michelle!
Senior Technical Advisor, PACT International, Tanzania
!Industries I’ve coached in: IT, BANKING, EDUCATION, MINING, NGO Sector, RETAIL, MANUFACTURING, HOSPITALITY, SUPPLY CHAIN, TOURISM
!Client level I’ve coached at: C-Suite, Executive Leadership, Senior Leadership, Technical Expert, Middle Management, Career Climber
!Private clients I coach: Business Owners, Executive Coaches, Entrepreneurs, Mid-Lifers, Expatriates
!For other references on my work, please visit: www.motivcoach.com or https://www.linkedin.com/in/michelleclarkecoach
During our 6 month coaching process Michelle was a highly
professional, inspiring and committed coach. One of her great
skills as a coach is in integrating her insights and alternative
perspectives into the conversation, such that one hardly noticed
the 'coaching'. It felt like a natural conversation.
Michelle takes on challenging issues with an empathetic,
but assertive manner which proved pivotal to the success of my
programme. Michelle also shared of herself such that it never
felt too one-sided. Her coaching was undeniably effective.
I am forever grateful for the effort Michelle put into guiding and
supporting me through a challenging career shift.
Financial Director, Singita International

5. Michelle Clarke Coaching [www.motivcoach.com] 5
What is Leadership Coaching?
Leadership Coaching is a one-on-one service to leaders based on the principal that positive changes and enhanced leadership can be leveraged to filter down and
enhance the entire organisation. This service is especially aimed at those individuals who have demonstrated diligence and technical excellence and hence find
themselves in positions of leadership - most often, under-prepared for this new role. Companies appreciate the importance and cost-effectiveness of retaining these
good people, and are committed to investing money into development programs such as Leadership and Executive Coaching.
As this is a Coaching Partnership, not a training situation, leaders can expect conversations to be exploratory and not teaching conversations. Coaching is a questions-
based methodology which aims to tap into a client’s inner expertise, experience, resources and ability to access resources. Together the coach and the client determine
the most critical elements for leadership conversations that lead the client closer toward their leadership goals. The following Six areas of Leadership have been
identified as common across those who are looking to enhance Leadership Gravitas.
!
!
!!
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LEADERSHIP BRAND /
PERSONAL BRAND
Journey, culture, context and mindset
Leadership style
Vision, Values, Purpose and Goals
Personal Image
!
LEADERSHIP COMPETENCIES
Inter-personal, empowerment, delegation and communications skills
Personal Strengths and Skills Assessment
Resource Management
People alignment and trust creation
Prioritisation skills
Balancing risk and compliance
LEADERSHIP INNER WELL-BEING
Self-awareness
Reflection skills
Stress responses
Inner dialogue
Physical, Mental, Spiritual and Emotional management
Work/Life Balance
INFLUENCE & PRESENCE
Using influence to drive direction
Creating the successful environment
Inspiring others
COLLABORATION & NETWORKING
Alignment within the organisation
Alignment beyond the organisation
Stakeholder management
LEADER AS COACH
Listening skills
Asking yourself and others the right questions
Handling diversity and adversity
Celebrating success

6. Michelle Clarke Coaching [www.motivcoach.com] 6
What is the overview of the Full Leadership Coaching Process that Michelle can offer?
Corporate, Business and Individuals clients can select which stages of this coaching process to include and which to exclude in the coaching process.
This will determine the final quotation for the coaching investment.
I
Company Briefing meeting
2
Data Gathering Processes
3
Company Feedback &
Measurement Setting Meeting
4
1 Three-Way Meeting with
Coach/Client/Boss
5
10 coaching meetings with client
5
1 coaching meeting
with Coach/Client/Sponsor
6
3 stakeholder reports
(initial, midway and end)
7
Post measurement for,
learning and success

7. Michelle Clarke Coaching [www.motivcoach.com]
90”
Contracting the
coaching relationship
90”
Goal and
Measurement
setting
90”
Coaching
Conversation
90”
Coaching
Conversation
90”
Coaching
Conversation
7
1 2 3 4 5
Out of meeting time
45”
Support Resources
90”
678910
Pre-Coaching
Data Gathering 300”
Out of meeting time
45”
Support Resources
Out of meeting time
45”
Support Resources
Out of meeting time
45”
Support Resources
Out of meeting time
45”
Support Resources
1 x 3-Way External Meeting 60”
90”90”90”90”
Out of meeting time
45”
Support Resources
Out of meeting time
45”
Support Resources
Out of meeting time
45”
Support Resources
Out of meeting time
45”
Support Resources
1 x 3-Way External Meeting 60”
Coaching
Conversation
Coaching
Conversation
Coaching
Conversation
Coaching
Conversation
Coaching
Conversation
Post-Coaching
Post Measurement 60”
Report
1
Report
2
Report
3
Pre-Coaching
Client Brief 60”
What is the overview of the Full Leadership Coaching Process in more detail?

8. Michelle Clarke Coaching [www.motivcoach.com] 8
How will the coach spend her time in this Coaching Process?
ASSESSMENT TIME
PER CLIENT
17%
SUPPORT RESOURCES
20%
Activity Minutes
Time spent with Company (Briefing & 3-way meetings) 240
Assessment gathering time per client 300
Direct time spent with client 900
Support Resources: out of meeting time 405
COMPANY TIME
10%
CLIENT FACE TIME
53%

9. Michelle Clarke Coaching [www.motivcoach.com] 9
What Supporting Resources will the coach provide?
!
MODELS SHARED
The Ladder of Inference
Locus of Control
Adair’s Action-Cented
Leadership Model
Brand Power Model
Cialdini’s six weapons of
Influence
Authentic Paradox Leadership
Wheel
Cycle of Change: Prochaska &
DiClemente
Hudson’s Stages of change
Emotional Spiral Scale
Transactional Analysis
!
ARTICLES
Leadership Development
CompetenciesCCL
HBR: What Makes a Great
Leader [Daniel Goleman]
And other articles and links
pertinent to specific coaching
conversations
!
EXERCISES
Values Identification
Vision Identification
Brand Identification
And other exercises
specific to coaching
conversations
!
QUESTIONAIRRES
Personal and
Leadership Opening
Questionnaire
Mid-Way Review
Questionnaire
Final Learning
Review
360 Feedback
Process*
!
REPORTS
Condensed and
confidential client notes
sent to client after each
meeting
3 x Stakeholder reports
(1 initial, 1 mid-way,
1 final)
Email and Text support

10. Michelle Clarke Coaching [www.motivcoach.com] 10
! Why is Virtual Coaching (Coaching via Technology) an Impactful Solution?
Skype (or a similar platform) allows us to meet online. You are in the comfort of your preferred coaching venue, and I am in mine. Neither of us needs to drive
anywhere. This save us both time and money and helps to protect the environment.
We can meet no matter where in the world either os us is. This allows continuity in our coaching program. It allows us to share a richer and more diverse
coaching experience as we enjoy the possibility of connecting from different places in the world and developing a broader global mindset mindset.
! ! ! !
Let’s connect for a trial call, to see how we both experience working via technology.
I’ll offer some simple guidelines for how we can make our calls most effective.
We’ll regularly check in with each other, and use the feedback to enhance the way we work
together.
Will we feel connected?

11. Michelle Clarke Coaching [www.motivcoach.com] 11
! What Conditions Lead to the Most Successful Coaching Partnerships?
Commitment
Both the Coach and
the Client are
committed to the
success of the
coaching partnership
Equality & Mutual Respect
This is a partnership of
equals and both
parties respect this.
Role Clarification
Willingless to grow Transparency
Confidentiality
Both parties must feel
that they can share
ideas freely in a secure
environment where
discussions remain
confidential.
Any information
regarding the coaching
that is shared with the
company will first be
shared with the client
We clearly understand
each of our roles in
this partnership
Organisational Support
The organisation
supports the coaching
and change initiative.
The client is given the
time required for
coaching obligations. As an adult learner you
are open to feedback
and enthusiastic to
learn and grow
Accountability
I will hold you
accountable to your
goals and
commitments

12. Michelle Clarke Coaching [www.motivcoach.com] 12
What other Coaching Programs does Michelle offer?
! Personal Branding for Coaches and Professionals
! Business Building for Coaches and Entrepreneurs
! Expatriate Coaching
! Career Coaching
! Free Agenda Coaching
! Cross-Cultural Coaching

13. Michelle Clarke Coaching [www.motivcoach.com] 13
The Next Steps
If you’re ready to explore our next steps in a
coaching process, here is what you need to do:
Say Yes!
! Select a time and date for for our initial briefing meeting
! Be clear on your budget: how much time and money are
you ready to invest in the process?
! Decide which elements of the coaching process you
would like to include
! Bring any suggestions you have to our initial
conversation. I am flexible and open to your ideas.
As the consumer of coaching, I understand that
your investment in personal and brand
development is not easy to value – it requires
part certainty and part faith in terms of ROI. This
is because the success of the coaching services
can only be determined by the commitment of the
participant to take action and practice what he/
she has learned. We will determine the
measurement of success at the start of the
process and continually work toward this. When
we are both committed to the process, and
working toward these defined goals, the long-
term returns will undoubtedly be recognised.
How will we measure the success
of coaching?
Benefits
Some of the benefits you can assured of in our one-on-one coaching partnership;
• A stimulating, challenging and dynamic thinking space,
• Clarity on your personal and professional values and motivators, and how best to leverage these for future growth,
• Insight into your blind spots and action plans to integrate this learning insight
• A fierce friend and confidante
• Transfer of coaching and self-coaching skills for continued sustainability

14. Michelle Clarke Coaching [www.motivcoach.com] 14
Contact Me
Michelle Clarke Coaching
! Mobile: +56 9 5680 8034
! WhatsApp: +27 72 391 9912
! motivcoach.com - motivcoach.com
! motivcoach@gmail,com
!
! https://www.facebook.com/MichelleClarkeCoaching
! Skype: Michcoach
https://www.linkedin.com/in/michelleclarkecoach