Interactive recommender systems enable the user to steer the received recommendations in the desired direction through explicit interaction with the system. In the larger ecosystem of recommender systems used on a website, it is positioned between a lean-back recommendation experience and an active search for a specific piece of content. Besides this aspect, we will discuss several parts that are especially important for interactive recommender systems, including the following: design of the user interface and its tight integration with the algorithm in the back-end; computational efficiency of the recommender algorithm; as well as choosing the right balance between exploiting the feedback from the user as to provide relevant recommendations, and enabling the user to explore the catalog and steer the recommendations in the desired direction.
In particular, we will explore the field of interactive video and music recommendations and their application at Netflix and Spotify. We outline some of the user-experiences built, and discuss the approaches followed to tackle the various aspects of interactive recommendations. We present our insights from user studies and A/B tests.
The tutorial targets researchers and practitioners in the field of recommender systems, and will give the participants a unique opportunity to learn about the various aspects of interactive recommender systems in the video and music domain. The tutorial assumes familiarity with the common methods of recommender systems.