9. Conclusion
Jacque’
“Their performance is determined by the breadth and the
depth of the inclusion of all people.” Ford Motor Company’s
clearly shows that if the customer base is global, diverse, and
reflects the employee’s perspective and knowledge, there is a
greater chance for success. Ford Motor Company believes that
the only way to satisfy their diverse customers is to include
their perspectives inside the company”.
10. References
2009 ANA Multicultural Marketing &
Diversity Conference (2007-2010).
http://www.ana.net/events/conferencemtg/MC
Ford Motor Company, About Ford, Global
Ford, Retrieved from:
http://www.ford.com, retrieved on
2/13/2010.