Retail management professional with 10+ years experience
1. AWAIS NAWAZ
NIC # 34101-2576864-9
muhammadawaism31@gmail.com
CELL # +92 3030401428
Objective Summary:
In retail management experience demonstrating a consistent track record of outstanding sales
merchandising, customer service results. Equally strong qualification in all areas of retail operations.
P&L,budgeting, inventory control, training, security and other functions Effective communicator leader
and problem solver who builds teamwork and processes the initiative to exceed goals.
Professional Experience:
Shamraf’s at King Mall (July 2015 to date).
Store Manager
Key Activities
To analyze sales of department on MTD & YTD Sales of branch.
Contributes to team effort by accomplishing related results as needed.
Analyzed sales figures – UtilizedIT to record sales figures for data analysis and forward forecasts. Analyzed and
interpreted trends to facilitate planning.
Forecast volume of future sales to maximize profits
Initiated changes to improve the business revising openinghours to ensure the storecan competeeffectively in the
local market.
Maintaining Customer Services, Standards by providing them their ordered articles as per their need
timely.
Updates managers by consolidating, analyzing, and forwarding daily action summaries.
Resolves order and inventory problems by investigating data and history; identifying alternate means fo r
filling orders; notifying managers and customers.
Organized professional training and development courses
To keep the record of the changes in items and prepare actions plan.
Ordering goods, replenishment according to Layouts.
People scheduling keeping in mind sales forecast.
BAREEZE FlagshipStore (MAR 2012 to 2015).
ASSISTANT Manager
Managed the store’s stocklevels – Made key decisions about stock level and stockcontrol.
2. Played a key role in advertising sessions- Organized trade-shows, special events, exhibitions and displays.
Promoted thecompany locally by communicating with local Social Medias journals and the community in general.
Ensured that quality customer service health and safety standards are met – Resolved safety legal and security issues.
Initiated changes to improve the business revising openinghours to ensure the storecan competeeffectively in the
local market.
Organized professional training and development courses
Maintaining Customer Services, Standards by providing them their ordered articles as per their need
timely.
Updates managers by consolidating, analyzing, and forwarding daily action summaries.
Secures merchandise by implementing security systems and measures.
Protects employees and customers by providing a safe and clean store environment.
Maintains the stability and reputation of the store by complying with legal requirements
Prepare category analysis and share on monthly basis with higher management.
People scheduling keeping in mind sales forecast.
Ideas by Gul Ahmed (jan 2009 to Dec 2010).
Head Cashierof Accounts Department
Initiates sales process by building relationships qualifying potentialscheduling appointments
Closes sales by building rapport with potentialaccount explaining product and service capabilities overcoming
objections preparing contracts.
Expands sales in existing accounts by introducing new products and services developing new applications.
Contributes information to market strategy by monitoring competitiveproducts and reactions from accounts.
McDonald's Restaurant ( 2011 to FEB 2012)
Crew Member
Primary Responsibilities:
Welcomes customers by greeting them offering them assistance.
Meeting quality, Service, and cleanliness Standards during theshift.
Directs customers by escorting them to racks and counters suggesting items.
Advises customers by providing information on products.
Training of crew trainers.
Skills/ Experiences:
Competitive Analysis, Management Proficiency, Creative Services, Supply Management, Customer
Service, Presentation Skills, Analyzing Information , Basic Safety, Promotions, Understanding the
Customer, Verbal Communication
AcademicBackground
( DIPLOMA ) ( FA CONTINUE )
Lab Interest
Microsoft Excel, Microsoft Office, Internet, in page,