SlideShare una empresa de Scribd logo
1 de 16
1 2018 © AppFolio, Inc. Confidential.
2 2018 © AppFolio, Inc. Confidential.
3 2018 © AppFolio, Inc. Confidential.
Avoiding the Billing Sieve and Maintaining Sanity
Jacqueline S. Vinaccia
Vanst Law, LLP
4 2018 © AppFolio, Inc. Confidential.
About Our Presenter
Jacqueline Vinaccia is Vanst Law’s Litigation and Trial Partner.
Litigation is stressful and expensive. Ms. Vinaccia’s tenacity
coupled with her compassion, prompts an honest assessment of
litigations strategy, value, and cost to ensure as smooth a litigation
experience as possible. Ms. Vinaccia has developed a niche
practice as an Attorney Fee Auditor, saving and recovering
millions for her clients at every level of litigation. She regularly
writes and presents on issues of appropriate billing practices,
helping attorneys survive the very same fee audits she conducts.
5 2018 © AppFolio, Inc. Confidential.
Billable Time: The Scourge of a
Lawyer’s Existence
Image courtesy of Amazon.com
6 2018 © AppFolio, Inc. Confidential.
Billing Hours is Possibly the Most Stressful Part of
a Lawyer’s Job
Why:
➢ Too Much Work
➢ Too Little Work
➢ Cannot Remember What You Did
Image courtesy of abovethelaw.com
7 2018 © AppFolio, Inc. Confidential.
ETHICAL BILLING RULES
ABA Model Rule 1.5
➢ Lawyer’s Fee Must be Reasonable
California Rule of Professional Conduct 1.5
➢ Lawyer Shall Not Make an Arrangement for, Charge, or Collect an
Unconscionable or Illegal Fee
8 2018 © AppFolio, Inc. Confidential.
What Drains Billable Time?
➢ Interruptions
○ People
○ Technology
➢ Inefficiency
○ Doing Too Many Things At Once
○ Partially Completed Projects
9 2018 © AppFolio, Inc. Confidential.
Interruptions:
➢ People
○ Training
○ Talking Through an Issue
■ Rarely Billable
○ Chatty Cathy
➢ The Fix
○ Close Your Door
○ Do Not Answer the Phone
○ Require People to Set Appointments
10 2018 © AppFolio, Inc. Confidential.
More Interruptions:
➢ Technology
○ Email Notifications
○ Social Media Notifications
➢ The Effect
○ 3 Seconds to Look at the Notice
○ 3 Minutes to Open and Read the Notice
○ 23 Minutes to Get Back to Work
➢ The Fix
○ Turn It Off
○ All of It
Images courtesy of Customer Paradigm and felicialminings.wordpress.com
11 2018 © AppFolio, Inc. Confidential.
Inefficiency :
➢ Doing Too Many Things at Once
➢ Leaving Tasks Unfinished
➢ The Effect
○ Start Up Time (Not Billable)
○ Forgotten Tasks Not Billed
➢ The Fix
○ One Thing at A Time
■ Not always practical
○ Finish the Awful Project
Image courtesy of learningpersonlized.com
12 2018 © AppFolio, Inc. Confidential.
BEST BILLING TIP EVER!
CONTEMPORANEOUS BILLING!
Bill it Right After You Complete the Task!
➢ You have not forgotten
➢ You have not over billed the task
➢ You will not under bill the task
Image courtesy of De Novo: A Virginia Appellate Law Blog
13 2018 © AppFolio, Inc. Confidential.
Technology is Your Friend
➢ Timekeeping Programs and Apps
○ MyCase
○ Others
○ Excel
➢ Phones
○ You Can Bill Where You Are
if You Put the App on Your
Phone
Methods for Capturing Billable Time
Old School Works Too
➢ Write It Down in Your Notes
○ Creates Evidence in Your Fee Dispute
➢ Carry a Small Notebook for Writing
Down Billing as It Occurs
➢ Just Record It When It Happens!
14 2018 © AppFolio, Inc. Confidential.
Collections
DO:
➢ Communicate the Volume of the Task to Your Client
➢ Write Complete Descriptions of Billable Tasks
➢ Identify the Person On the Other End of the Phone
➢ Identify Which Portion of Large Tasks You are Working On (Issues
Covered in Your Brief)
➢ The Volume of the Task (How Many Boxes of Documents Reviewed)
15 2018 © AppFolio, Inc. Confidential.
Not Write-Offs!
Avoid:
➢ Billing Clerical Tasks
➢ Billing Intra-Office Conferencing
➢ Block Billing
➢ Vague Billing Entries
➢ Duplicate Billing
➢ Billing Each Email Review and
Response Separately
Image courtesy of 123RF.com
16 2018 © AppFolio, Inc. Confidential.
Jacqueline S. Vinaccia
JacquieV@Vanstlaw.com
858 243 4299

Más contenido relacionado

La actualidad más candente

Leasing Season Survival Kit: Prep Now, Relax Later
Leasing Season Survival Kit: Prep Now, Relax LaterLeasing Season Survival Kit: Prep Now, Relax Later
Leasing Season Survival Kit: Prep Now, Relax LaterAppFolio
 
5 Habits of Successful Property Managers
5 Habits of Successful Property Managers5 Habits of Successful Property Managers
5 Habits of Successful Property ManagersAppFolio
 
AppFolio Maintenance Contact Center (Customer Webinar Slides)
AppFolio Maintenance Contact Center (Customer Webinar Slides) AppFolio Maintenance Contact Center (Customer Webinar Slides)
AppFolio Maintenance Contact Center (Customer Webinar Slides) AppFolio
 
CloudPayroll presentation to NRG-1
CloudPayroll presentation to NRG-1 CloudPayroll presentation to NRG-1
CloudPayroll presentation to NRG-1 Weaam Megeed
 
AppFolio Webinar: Zillow’s Secrets to Understanding Renters
AppFolio Webinar: Zillow’s Secrets to Understanding RentersAppFolio Webinar: Zillow’s Secrets to Understanding Renters
AppFolio Webinar: Zillow’s Secrets to Understanding RentersAppFolio
 
Linda Burns-Resume 03-2016
Linda Burns-Resume  03-2016Linda Burns-Resume  03-2016
Linda Burns-Resume 03-2016Burns Linda
 
8 Ways Your Property Management Business Has Outgrown Quickbooks
8 Ways Your Property Management Business Has Outgrown Quickbooks8 Ways Your Property Management Business Has Outgrown Quickbooks
8 Ways Your Property Management Business Has Outgrown QuickbooksAppFolio
 
ControlExpert - NOAH19 Berlin
ControlExpert - NOAH19 BerlinControlExpert - NOAH19 Berlin
ControlExpert - NOAH19 BerlinNOAH Advisors
 
Growth Through Conversation-Jeremy Tang, AreaTen
Growth Through Conversation-Jeremy Tang, AreaTenGrowth Through Conversation-Jeremy Tang, AreaTen
Growth Through Conversation-Jeremy Tang, AreaTenLemonTree Fundraising
 

La actualidad más candente (10)

Leasing Season Survival Kit: Prep Now, Relax Later
Leasing Season Survival Kit: Prep Now, Relax LaterLeasing Season Survival Kit: Prep Now, Relax Later
Leasing Season Survival Kit: Prep Now, Relax Later
 
5 Habits of Successful Property Managers
5 Habits of Successful Property Managers5 Habits of Successful Property Managers
5 Habits of Successful Property Managers
 
AppFolio Maintenance Contact Center (Customer Webinar Slides)
AppFolio Maintenance Contact Center (Customer Webinar Slides) AppFolio Maintenance Contact Center (Customer Webinar Slides)
AppFolio Maintenance Contact Center (Customer Webinar Slides)
 
CloudPayroll presentation to NRG-1
CloudPayroll presentation to NRG-1 CloudPayroll presentation to NRG-1
CloudPayroll presentation to NRG-1
 
AppFolio Webinar: Zillow’s Secrets to Understanding Renters
AppFolio Webinar: Zillow’s Secrets to Understanding RentersAppFolio Webinar: Zillow’s Secrets to Understanding Renters
AppFolio Webinar: Zillow’s Secrets to Understanding Renters
 
Linda Burns-Resume 03-2016
Linda Burns-Resume  03-2016Linda Burns-Resume  03-2016
Linda Burns-Resume 03-2016
 
8 Ways Your Property Management Business Has Outgrown Quickbooks
8 Ways Your Property Management Business Has Outgrown Quickbooks8 Ways Your Property Management Business Has Outgrown Quickbooks
8 Ways Your Property Management Business Has Outgrown Quickbooks
 
ControlExpert - NOAH19 Berlin
ControlExpert - NOAH19 BerlinControlExpert - NOAH19 Berlin
ControlExpert - NOAH19 Berlin
 
Growth Through Conversation-Jeremy Tang, AreaTen
Growth Through Conversation-Jeremy Tang, AreaTenGrowth Through Conversation-Jeremy Tang, AreaTen
Growth Through Conversation-Jeremy Tang, AreaTen
 
LeadDeskin kasvutarina
LeadDeskin kasvutarinaLeadDeskin kasvutarina
LeadDeskin kasvutarina
 

Similar a Ensure You Capture All Billable Time

Making the Most of AppFolio
Making the Most of AppFolioMaking the Most of AppFolio
Making the Most of AppFolioAppFolio
 
Law office management for paralegals
Law office management for paralegalsLaw office management for paralegals
Law office management for paralegalspeggygruenkeLBS
 
When Projects Go Sour
When Projects Go SourWhen Projects Go Sour
When Projects Go Soureprentise
 
For Good or for Worse Making happy client relationships
For Good or for Worse Making happy client relationshipsFor Good or for Worse Making happy client relationships
For Good or for Worse Making happy client relationshipsImre Gmelig Meijling
 
Tech Tricks to Crush Leasing Season
Tech Tricks to Crush Leasing SeasonTech Tricks to Crush Leasing Season
Tech Tricks to Crush Leasing SeasonAppFolio
 
TAG | Bill Pay Services for the Family Office & High-Net-Worth
TAG | Bill Pay Services for the Family Office & High-Net-WorthTAG | Bill Pay Services for the Family Office & High-Net-Worth
TAG | Bill Pay Services for the Family Office & High-Net-WorthTAG
 
AppFolio and Zillow Webinar - How to Qualify Your Leads
AppFolio and Zillow Webinar - How to Qualify Your LeadsAppFolio and Zillow Webinar - How to Qualify Your Leads
AppFolio and Zillow Webinar - How to Qualify Your LeadsAppFolio
 
Real Value of Payment Automation Software
Real Value of Payment Automation SoftwareReal Value of Payment Automation Software
Real Value of Payment Automation SoftwareNvoicepay
 
Reconcile faster with Sync Transactions (Customer Webinar Recap)
Reconcile faster with Sync Transactions (Customer Webinar Recap)Reconcile faster with Sync Transactions (Customer Webinar Recap)
Reconcile faster with Sync Transactions (Customer Webinar Recap)AppFolio
 
AppFolio Consumer Relations Team (Customer Webinar)
AppFolio Consumer Relations Team (Customer Webinar)AppFolio Consumer Relations Team (Customer Webinar)
AppFolio Consumer Relations Team (Customer Webinar)AppFolio
 

Similar a Ensure You Capture All Billable Time (20)

Tips for Optimizing Your Firm's Billing and Collections
Tips for Optimizing Your Firm's Billing and CollectionsTips for Optimizing Your Firm's Billing and Collections
Tips for Optimizing Your Firm's Billing and Collections
 
Tips for Automating Your Practice
Tips for Automating Your PracticeTips for Automating Your Practice
Tips for Automating Your Practice
 
MyCase Webinar: How to Run a Law Firm Remotely During COVID-19
MyCase Webinar: How to Run a Law Firm Remotely During COVID-19MyCase Webinar: How to Run a Law Firm Remotely During COVID-19
MyCase Webinar: How to Run a Law Firm Remotely During COVID-19
 
Rebuild Your Law Firm Processes with Practice Management Software
Rebuild Your Law Firm Processes with Practice Management SoftwareRebuild Your Law Firm Processes with Practice Management Software
Rebuild Your Law Firm Processes with Practice Management Software
 
Making the Most of AppFolio
Making the Most of AppFolioMaking the Most of AppFolio
Making the Most of AppFolio
 
Budgeting Essentials to Set Your Firm Up for Success
Budgeting Essentials to Set Your Firm Up for SuccessBudgeting Essentials to Set Your Firm Up for Success
Budgeting Essentials to Set Your Firm Up for Success
 
Law office management for paralegals
Law office management for paralegalsLaw office management for paralegals
Law office management for paralegals
 
When Projects Go Sour
When Projects Go SourWhen Projects Go Sour
When Projects Go Sour
 
Xero s add o - pi
Xero s add o - piXero s add o - pi
Xero s add o - pi
 
Watch How Family Lawyers Use Clio
Watch How Family Lawyers Use ClioWatch How Family Lawyers Use Clio
Watch How Family Lawyers Use Clio
 
For Good or for Worse Making happy client relationships
For Good or for Worse Making happy client relationshipsFor Good or for Worse Making happy client relationships
For Good or for Worse Making happy client relationships
 
Tech Tricks to Crush Leasing Season
Tech Tricks to Crush Leasing SeasonTech Tricks to Crush Leasing Season
Tech Tricks to Crush Leasing Season
 
TAG | Bill Pay Services for the Family Office & High-Net-Worth
TAG | Bill Pay Services for the Family Office & High-Net-WorthTAG | Bill Pay Services for the Family Office & High-Net-Worth
TAG | Bill Pay Services for the Family Office & High-Net-Worth
 
AppFolio and Zillow Webinar - How to Qualify Your Leads
AppFolio and Zillow Webinar - How to Qualify Your LeadsAppFolio and Zillow Webinar - How to Qualify Your Leads
AppFolio and Zillow Webinar - How to Qualify Your Leads
 
Everything You Wanted to Know About Outsourcing
Everything You Wanted to Know About OutsourcingEverything You Wanted to Know About Outsourcing
Everything You Wanted to Know About Outsourcing
 
Utilizing Technology to Design Efficient Law Firm Processes
Utilizing Technology to Design Efficient Law Firm ProcessesUtilizing Technology to Design Efficient Law Firm Processes
Utilizing Technology to Design Efficient Law Firm Processes
 
Real Value of Payment Automation Software
Real Value of Payment Automation SoftwareReal Value of Payment Automation Software
Real Value of Payment Automation Software
 
Reconcile faster with Sync Transactions (Customer Webinar Recap)
Reconcile faster with Sync Transactions (Customer Webinar Recap)Reconcile faster with Sync Transactions (Customer Webinar Recap)
Reconcile faster with Sync Transactions (Customer Webinar Recap)
 
AppFolio Consumer Relations Team (Customer Webinar)
AppFolio Consumer Relations Team (Customer Webinar)AppFolio Consumer Relations Team (Customer Webinar)
AppFolio Consumer Relations Team (Customer Webinar)
 
Practicing at the Top of Your Law Game
Practicing at the Top of Your Law GamePracticing at the Top of Your Law Game
Practicing at the Top of Your Law Game
 

Más de MyCase Legal Case and Practice Management Software

Más de MyCase Legal Case and Practice Management Software (20)

MyCase Webinar: Safeguard Your Law Firm Against Future Disruption
MyCase Webinar: Safeguard Your Law Firm Against Future DisruptionMyCase Webinar: Safeguard Your Law Firm Against Future Disruption
MyCase Webinar: Safeguard Your Law Firm Against Future Disruption
 
Scope creep: How Financial Management is Essential for Law Firm Profitability
Scope creep: How Financial Management is Essential for Law Firm ProfitabilityScope creep: How Financial Management is Essential for Law Firm Profitability
Scope creep: How Financial Management is Essential for Law Firm Profitability
 
6 Effective Ways to Evaluate Your On-Premise Law Software
6 Effective Ways to Evaluate Your On-Premise Law Software6 Effective Ways to Evaluate Your On-Premise Law Software
6 Effective Ways to Evaluate Your On-Premise Law Software
 
Ethics of Social Media Marketing
Ethics of Social Media MarketingEthics of Social Media Marketing
Ethics of Social Media Marketing
 
Turning More Traffic Into Fees
Turning More Traffic Into FeesTurning More Traffic Into Fees
Turning More Traffic Into Fees
 
LinkedIn, There's Something Different About You
LinkedIn, There's Something Different About YouLinkedIn, There's Something Different About You
LinkedIn, There's Something Different About You
 
Fixed Fees - Ditching the Billable Hour
Fixed Fees - Ditching the Billable HourFixed Fees - Ditching the Billable Hour
Fixed Fees - Ditching the Billable Hour
 
When to Move Your Practice to the Cloud
When to Move Your Practice to the CloudWhen to Move Your Practice to the Cloud
When to Move Your Practice to the Cloud
 
(Webinar Slides) Build the Perfect Rainmaking Plan: Make 2018 YOUR Year!"
(Webinar Slides) Build the Perfect Rainmaking Plan: Make 2018 YOUR Year!" (Webinar Slides) Build the Perfect Rainmaking Plan: Make 2018 YOUR Year!"
(Webinar Slides) Build the Perfect Rainmaking Plan: Make 2018 YOUR Year!"
 
(Webinar slides) Simple Lessons to Improve Your Law Practice and Your Life
(Webinar slides) Simple Lessons to Improve Your Law Practice and Your Life(Webinar slides) Simple Lessons to Improve Your Law Practice and Your Life
(Webinar slides) Simple Lessons to Improve Your Law Practice and Your Life
 
(Webinar slides) A Winning Social Media and Content Strategy for Your Law Pra...
(Webinar slides) A Winning Social Media and Content Strategy for Your Law Pra...(Webinar slides) A Winning Social Media and Content Strategy for Your Law Pra...
(Webinar slides) A Winning Social Media and Content Strategy for Your Law Pra...
 
(Webinar slides) Google Scholar and Free Legal Research
(Webinar slides) Google Scholar and Free Legal Research(Webinar slides) Google Scholar and Free Legal Research
(Webinar slides) Google Scholar and Free Legal Research
 
(Webinar Slides) Top 10 Apps for Lawyers
(Webinar Slides) Top 10 Apps for Lawyers(Webinar Slides) Top 10 Apps for Lawyers
(Webinar Slides) Top 10 Apps for Lawyers
 
(Webinar Slides) What Can Law Practice Management Software Do For You?
(Webinar Slides) What Can Law Practice Management Software Do For You?(Webinar Slides) What Can Law Practice Management Software Do For You?
(Webinar Slides) What Can Law Practice Management Software Do For You?
 
(Webinar Slides) How to Ethically Use Technology in Your Practice
(Webinar Slides) How to Ethically Use Technology in Your Practice(Webinar Slides) How to Ethically Use Technology in Your Practice
(Webinar Slides) How to Ethically Use Technology in Your Practice
 
(Webinar Slides) The Addicted Lawyer: How We Got Here, How To Solve It
(Webinar Slides) The Addicted Lawyer: How We Got Here, How To Solve It(Webinar Slides) The Addicted Lawyer: How We Got Here, How To Solve It
(Webinar Slides) The Addicted Lawyer: How We Got Here, How To Solve It
 
(Webinar Slides) Tips and Tricks for Managing Social Media
(Webinar Slides) Tips and Tricks for Managing Social Media(Webinar Slides) Tips and Tricks for Managing Social Media
(Webinar Slides) Tips and Tricks for Managing Social Media
 
(Webinar Slides) How to Start and Grow an IP Practice
(Webinar Slides) How to Start and Grow an IP Practice(Webinar Slides) How to Start and Grow an IP Practice
(Webinar Slides) How to Start and Grow an IP Practice
 
(Webinar Slides) Digital Marketing for Lawyers
 (Webinar Slides) Digital Marketing for Lawyers (Webinar Slides) Digital Marketing for Lawyers
(Webinar Slides) Digital Marketing for Lawyers
 
(Webinar Slides) Building a 21st Century Law Practice
(Webinar Slides) Building a 21st Century Law Practice(Webinar Slides) Building a 21st Century Law Practice
(Webinar Slides) Building a 21st Century Law Practice
 

Último

INVOLUNTARY TRANSFERS Kenya school of law.pptx
INVOLUNTARY TRANSFERS Kenya school of law.pptxINVOLUNTARY TRANSFERS Kenya school of law.pptx
INVOLUNTARY TRANSFERS Kenya school of law.pptxnyabatejosphat1
 
Municipal-Council-Ratlam-vs-Vardi-Chand-A-Landmark-Writ-Case.pptx
Municipal-Council-Ratlam-vs-Vardi-Chand-A-Landmark-Writ-Case.pptxMunicipal-Council-Ratlam-vs-Vardi-Chand-A-Landmark-Writ-Case.pptx
Municipal-Council-Ratlam-vs-Vardi-Chand-A-Landmark-Writ-Case.pptxSHIVAMGUPTA671167
 
LITERAL RULE OF INTERPRETATION - PRIMARY RULE
LITERAL RULE OF INTERPRETATION - PRIMARY RULELITERAL RULE OF INTERPRETATION - PRIMARY RULE
LITERAL RULE OF INTERPRETATION - PRIMARY RULEsreeramsaipranitha
 
Divorce Procedure in India (Info) (1).pdf
Divorce Procedure in India (Info) (1).pdfDivorce Procedure in India (Info) (1).pdf
Divorce Procedure in India (Info) (1).pdfdigitalnikesh24
 
FULL ENJOY - 8264348440 Call Girls in Netaji Subhash Place | Delhi
FULL ENJOY - 8264348440 Call Girls in Netaji Subhash Place | DelhiFULL ENJOY - 8264348440 Call Girls in Netaji Subhash Place | Delhi
FULL ENJOY - 8264348440 Call Girls in Netaji Subhash Place | Delhisoniya singh
 
CALL ON ➥8923113531 🔝Call Girls Singar Nagar Lucknow best sexual service
CALL ON ➥8923113531 🔝Call Girls Singar Nagar Lucknow best sexual serviceCALL ON ➥8923113531 🔝Call Girls Singar Nagar Lucknow best sexual service
CALL ON ➥8923113531 🔝Call Girls Singar Nagar Lucknow best sexual serviceanilsa9823
 
如何办理(SFSta文凭证书)美国旧金山州立大学毕业证学位证书
如何办理(SFSta文凭证书)美国旧金山州立大学毕业证学位证书如何办理(SFSta文凭证书)美国旧金山州立大学毕业证学位证书
如何办理(SFSta文凭证书)美国旧金山州立大学毕业证学位证书Fs Las
 
6th sem cpc notes for 6th semester students samjhe. Padhlo bhai
6th sem cpc notes for 6th semester students samjhe. Padhlo bhai6th sem cpc notes for 6th semester students samjhe. Padhlo bhai
6th sem cpc notes for 6th semester students samjhe. Padhlo bhaiShashankKumar441258
 
BPA GROUP 7 - DARIO VS. MISON REPORTING.pdf
BPA GROUP 7 - DARIO VS. MISON REPORTING.pdfBPA GROUP 7 - DARIO VS. MISON REPORTING.pdf
BPA GROUP 7 - DARIO VS. MISON REPORTING.pdflaysamaeguardiano
 
KEY NOTE- IBC(INSOLVENCY & BANKRUPTCY CODE) DESIGN- PPT.pptx
KEY NOTE- IBC(INSOLVENCY & BANKRUPTCY CODE) DESIGN- PPT.pptxKEY NOTE- IBC(INSOLVENCY & BANKRUPTCY CODE) DESIGN- PPT.pptx
KEY NOTE- IBC(INSOLVENCY & BANKRUPTCY CODE) DESIGN- PPT.pptxRRR Chambers
 
The Active Management Value Ratio: The New Science of Benchmarking Investment...
The Active Management Value Ratio: The New Science of Benchmarking Investment...The Active Management Value Ratio: The New Science of Benchmarking Investment...
The Active Management Value Ratio: The New Science of Benchmarking Investment...James Watkins, III JD CFP®
 
Debt Collection in India - General Procedure
Debt Collection in India  - General ProcedureDebt Collection in India  - General Procedure
Debt Collection in India - General ProcedureBridgeWest.eu
 
Essentials of a Valid Transfer.pptxmmmmmm
Essentials of a Valid Transfer.pptxmmmmmmEssentials of a Valid Transfer.pptxmmmmmm
Essentials of a Valid Transfer.pptxmmmmmm2020000445musaib
 
一比一原版利兹大学毕业证学位证书
一比一原版利兹大学毕业证学位证书一比一原版利兹大学毕业证学位证书
一比一原版利兹大学毕业证学位证书E LSS
 
一比一原版旧金山州立大学毕业证学位证书
 一比一原版旧金山州立大学毕业证学位证书 一比一原版旧金山州立大学毕业证学位证书
一比一原版旧金山州立大学毕业证学位证书SS A
 
FINALTRUEENFORCEMENT OF BARANGAY SETTLEMENT.ppt
FINALTRUEENFORCEMENT OF BARANGAY SETTLEMENT.pptFINALTRUEENFORCEMENT OF BARANGAY SETTLEMENT.ppt
FINALTRUEENFORCEMENT OF BARANGAY SETTLEMENT.pptjudeplata
 
Indemnity Guarantee Section 124 125 and 126
Indemnity Guarantee Section 124 125 and 126Indemnity Guarantee Section 124 125 and 126
Indemnity Guarantee Section 124 125 and 126Oishi8
 
Andrea Hill Featured in Canadian Lawyer as SkyLaw Recognized as a Top Boutique
Andrea Hill Featured in Canadian Lawyer as SkyLaw Recognized as a Top BoutiqueAndrea Hill Featured in Canadian Lawyer as SkyLaw Recognized as a Top Boutique
Andrea Hill Featured in Canadian Lawyer as SkyLaw Recognized as a Top BoutiqueSkyLaw Professional Corporation
 
Chp 1- Contract and its kinds-business law .ppt
Chp 1- Contract and its kinds-business law .pptChp 1- Contract and its kinds-business law .ppt
Chp 1- Contract and its kinds-business law .pptzainabbkhaleeq123
 

Último (20)

INVOLUNTARY TRANSFERS Kenya school of law.pptx
INVOLUNTARY TRANSFERS Kenya school of law.pptxINVOLUNTARY TRANSFERS Kenya school of law.pptx
INVOLUNTARY TRANSFERS Kenya school of law.pptx
 
Municipal-Council-Ratlam-vs-Vardi-Chand-A-Landmark-Writ-Case.pptx
Municipal-Council-Ratlam-vs-Vardi-Chand-A-Landmark-Writ-Case.pptxMunicipal-Council-Ratlam-vs-Vardi-Chand-A-Landmark-Writ-Case.pptx
Municipal-Council-Ratlam-vs-Vardi-Chand-A-Landmark-Writ-Case.pptx
 
LITERAL RULE OF INTERPRETATION - PRIMARY RULE
LITERAL RULE OF INTERPRETATION - PRIMARY RULELITERAL RULE OF INTERPRETATION - PRIMARY RULE
LITERAL RULE OF INTERPRETATION - PRIMARY RULE
 
Divorce Procedure in India (Info) (1).pdf
Divorce Procedure in India (Info) (1).pdfDivorce Procedure in India (Info) (1).pdf
Divorce Procedure in India (Info) (1).pdf
 
FULL ENJOY - 8264348440 Call Girls in Netaji Subhash Place | Delhi
FULL ENJOY - 8264348440 Call Girls in Netaji Subhash Place | DelhiFULL ENJOY - 8264348440 Call Girls in Netaji Subhash Place | Delhi
FULL ENJOY - 8264348440 Call Girls in Netaji Subhash Place | Delhi
 
CALL ON ➥8923113531 🔝Call Girls Singar Nagar Lucknow best sexual service
CALL ON ➥8923113531 🔝Call Girls Singar Nagar Lucknow best sexual serviceCALL ON ➥8923113531 🔝Call Girls Singar Nagar Lucknow best sexual service
CALL ON ➥8923113531 🔝Call Girls Singar Nagar Lucknow best sexual service
 
如何办理(SFSta文凭证书)美国旧金山州立大学毕业证学位证书
如何办理(SFSta文凭证书)美国旧金山州立大学毕业证学位证书如何办理(SFSta文凭证书)美国旧金山州立大学毕业证学位证书
如何办理(SFSta文凭证书)美国旧金山州立大学毕业证学位证书
 
6th sem cpc notes for 6th semester students samjhe. Padhlo bhai
6th sem cpc notes for 6th semester students samjhe. Padhlo bhai6th sem cpc notes for 6th semester students samjhe. Padhlo bhai
6th sem cpc notes for 6th semester students samjhe. Padhlo bhai
 
BPA GROUP 7 - DARIO VS. MISON REPORTING.pdf
BPA GROUP 7 - DARIO VS. MISON REPORTING.pdfBPA GROUP 7 - DARIO VS. MISON REPORTING.pdf
BPA GROUP 7 - DARIO VS. MISON REPORTING.pdf
 
Vip Call Girls Greater Noida ➡️ Delhi ➡️ 9999965857 No Advance 24HRS Live
Vip Call Girls Greater Noida ➡️ Delhi ➡️ 9999965857 No Advance 24HRS LiveVip Call Girls Greater Noida ➡️ Delhi ➡️ 9999965857 No Advance 24HRS Live
Vip Call Girls Greater Noida ➡️ Delhi ➡️ 9999965857 No Advance 24HRS Live
 
KEY NOTE- IBC(INSOLVENCY & BANKRUPTCY CODE) DESIGN- PPT.pptx
KEY NOTE- IBC(INSOLVENCY & BANKRUPTCY CODE) DESIGN- PPT.pptxKEY NOTE- IBC(INSOLVENCY & BANKRUPTCY CODE) DESIGN- PPT.pptx
KEY NOTE- IBC(INSOLVENCY & BANKRUPTCY CODE) DESIGN- PPT.pptx
 
The Active Management Value Ratio: The New Science of Benchmarking Investment...
The Active Management Value Ratio: The New Science of Benchmarking Investment...The Active Management Value Ratio: The New Science of Benchmarking Investment...
The Active Management Value Ratio: The New Science of Benchmarking Investment...
 
Debt Collection in India - General Procedure
Debt Collection in India  - General ProcedureDebt Collection in India  - General Procedure
Debt Collection in India - General Procedure
 
Essentials of a Valid Transfer.pptxmmmmmm
Essentials of a Valid Transfer.pptxmmmmmmEssentials of a Valid Transfer.pptxmmmmmm
Essentials of a Valid Transfer.pptxmmmmmm
 
一比一原版利兹大学毕业证学位证书
一比一原版利兹大学毕业证学位证书一比一原版利兹大学毕业证学位证书
一比一原版利兹大学毕业证学位证书
 
一比一原版旧金山州立大学毕业证学位证书
 一比一原版旧金山州立大学毕业证学位证书 一比一原版旧金山州立大学毕业证学位证书
一比一原版旧金山州立大学毕业证学位证书
 
FINALTRUEENFORCEMENT OF BARANGAY SETTLEMENT.ppt
FINALTRUEENFORCEMENT OF BARANGAY SETTLEMENT.pptFINALTRUEENFORCEMENT OF BARANGAY SETTLEMENT.ppt
FINALTRUEENFORCEMENT OF BARANGAY SETTLEMENT.ppt
 
Indemnity Guarantee Section 124 125 and 126
Indemnity Guarantee Section 124 125 and 126Indemnity Guarantee Section 124 125 and 126
Indemnity Guarantee Section 124 125 and 126
 
Andrea Hill Featured in Canadian Lawyer as SkyLaw Recognized as a Top Boutique
Andrea Hill Featured in Canadian Lawyer as SkyLaw Recognized as a Top BoutiqueAndrea Hill Featured in Canadian Lawyer as SkyLaw Recognized as a Top Boutique
Andrea Hill Featured in Canadian Lawyer as SkyLaw Recognized as a Top Boutique
 
Chp 1- Contract and its kinds-business law .ppt
Chp 1- Contract and its kinds-business law .pptChp 1- Contract and its kinds-business law .ppt
Chp 1- Contract and its kinds-business law .ppt
 

Ensure You Capture All Billable Time

  • 1. 1 2018 © AppFolio, Inc. Confidential.
  • 2. 2 2018 © AppFolio, Inc. Confidential.
  • 3. 3 2018 © AppFolio, Inc. Confidential. Avoiding the Billing Sieve and Maintaining Sanity Jacqueline S. Vinaccia Vanst Law, LLP
  • 4. 4 2018 © AppFolio, Inc. Confidential. About Our Presenter Jacqueline Vinaccia is Vanst Law’s Litigation and Trial Partner. Litigation is stressful and expensive. Ms. Vinaccia’s tenacity coupled with her compassion, prompts an honest assessment of litigations strategy, value, and cost to ensure as smooth a litigation experience as possible. Ms. Vinaccia has developed a niche practice as an Attorney Fee Auditor, saving and recovering millions for her clients at every level of litigation. She regularly writes and presents on issues of appropriate billing practices, helping attorneys survive the very same fee audits she conducts.
  • 5. 5 2018 © AppFolio, Inc. Confidential. Billable Time: The Scourge of a Lawyer’s Existence Image courtesy of Amazon.com
  • 6. 6 2018 © AppFolio, Inc. Confidential. Billing Hours is Possibly the Most Stressful Part of a Lawyer’s Job Why: ➢ Too Much Work ➢ Too Little Work ➢ Cannot Remember What You Did Image courtesy of abovethelaw.com
  • 7. 7 2018 © AppFolio, Inc. Confidential. ETHICAL BILLING RULES ABA Model Rule 1.5 ➢ Lawyer’s Fee Must be Reasonable California Rule of Professional Conduct 1.5 ➢ Lawyer Shall Not Make an Arrangement for, Charge, or Collect an Unconscionable or Illegal Fee
  • 8. 8 2018 © AppFolio, Inc. Confidential. What Drains Billable Time? ➢ Interruptions ○ People ○ Technology ➢ Inefficiency ○ Doing Too Many Things At Once ○ Partially Completed Projects
  • 9. 9 2018 © AppFolio, Inc. Confidential. Interruptions: ➢ People ○ Training ○ Talking Through an Issue ■ Rarely Billable ○ Chatty Cathy ➢ The Fix ○ Close Your Door ○ Do Not Answer the Phone ○ Require People to Set Appointments
  • 10. 10 2018 © AppFolio, Inc. Confidential. More Interruptions: ➢ Technology ○ Email Notifications ○ Social Media Notifications ➢ The Effect ○ 3 Seconds to Look at the Notice ○ 3 Minutes to Open and Read the Notice ○ 23 Minutes to Get Back to Work ➢ The Fix ○ Turn It Off ○ All of It Images courtesy of Customer Paradigm and felicialminings.wordpress.com
  • 11. 11 2018 © AppFolio, Inc. Confidential. Inefficiency : ➢ Doing Too Many Things at Once ➢ Leaving Tasks Unfinished ➢ The Effect ○ Start Up Time (Not Billable) ○ Forgotten Tasks Not Billed ➢ The Fix ○ One Thing at A Time ■ Not always practical ○ Finish the Awful Project Image courtesy of learningpersonlized.com
  • 12. 12 2018 © AppFolio, Inc. Confidential. BEST BILLING TIP EVER! CONTEMPORANEOUS BILLING! Bill it Right After You Complete the Task! ➢ You have not forgotten ➢ You have not over billed the task ➢ You will not under bill the task Image courtesy of De Novo: A Virginia Appellate Law Blog
  • 13. 13 2018 © AppFolio, Inc. Confidential. Technology is Your Friend ➢ Timekeeping Programs and Apps ○ MyCase ○ Others ○ Excel ➢ Phones ○ You Can Bill Where You Are if You Put the App on Your Phone Methods for Capturing Billable Time Old School Works Too ➢ Write It Down in Your Notes ○ Creates Evidence in Your Fee Dispute ➢ Carry a Small Notebook for Writing Down Billing as It Occurs ➢ Just Record It When It Happens!
  • 14. 14 2018 © AppFolio, Inc. Confidential. Collections DO: ➢ Communicate the Volume of the Task to Your Client ➢ Write Complete Descriptions of Billable Tasks ➢ Identify the Person On the Other End of the Phone ➢ Identify Which Portion of Large Tasks You are Working On (Issues Covered in Your Brief) ➢ The Volume of the Task (How Many Boxes of Documents Reviewed)
  • 15. 15 2018 © AppFolio, Inc. Confidential. Not Write-Offs! Avoid: ➢ Billing Clerical Tasks ➢ Billing Intra-Office Conferencing ➢ Block Billing ➢ Vague Billing Entries ➢ Duplicate Billing ➢ Billing Each Email Review and Response Separately Image courtesy of 123RF.com
  • 16. 16 2018 © AppFolio, Inc. Confidential. Jacqueline S. Vinaccia JacquieV@Vanstlaw.com 858 243 4299