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Our difference is your advantage
OUR DIFFERENCE IS YOUR ADVANTAGE
401(k) FEE 101
Evaluating Plan Fees And
Estimating Value
Presented By: Sonya V. Robinson, MPM®
May 23, 2012
OUR DIFFERENCE IS YOUR ADVANTAGE
ABOUT PENTEGRA
Pentegra Retirement Services delivers a full complement of tailored
retirement plan services to credit unions nationwide.
Pentegra has a strong heritage working with the financial
community. Pentegra was founded by the Federal Home Loan
Bank System in 1943 to offer a retirement program for their
employees. And while we have never lost our focus, we have
grown along with many of our clients to serve more than 700
financial institutions nationwide.
OUR DIFFERENCE IS YOUR ADVANTAGE
AGENDA
 Historical Background
 Methods & Types of Compensation
 Paradigm Shifts
 Disclosure Timing
 Your Next Steps
 Question and Answers
OUR DIFFERENCE IS YOUR ADVANTAGE
HISTORICAL BACKGROUND
 ERISA has established the rules that apply to Plan fiduciaries.
 Since its passage in 1974, Section 408 has always provided a
requirement that a plan pay only “reasonable” fees required for
administration.
 If “unreasonable”…a prohibited transaction occurs and creates
a breach of fiduciary duty.
OUR DIFFERENCE IS YOUR ADVANTAGE
HISTORICAL BACKGROUND
 Over time, the methods by which to compensate vendors for
plan administration services have become many, flexible and
…overly complex.
 This has created a double-edged sword:
– it’s been easy to compensate providers for services rendered
– it makes it difficult for plan fiduciaries to isolate the true cost
of retirement plan administration
 Transparency is the fundamental issue.
– For Plan Sponsors
– For Participants
OUR DIFFERENCE IS YOUR ADVANTAGE
SERVICE PROVIDER FEE DISCLOSURE
 Section 408(b)(2) of ERISA is intended to provide transparency of
all costs and fees related to the administration of retirement
plans
 Any Covered Service Provider “CSP” who obtains compensation
(direct or indirect) in excess of $1,000, is required to provide a
disclosure notice
 Failure to comply, results in a “Prohibited Transaction” and
subjects the Provider to a 15% excise tax
OUR DIFFERENCE IS YOUR ADVANTAGE
WHO MUST PROVIDE FEE DISCLOSURE
INFORMATION?
Your
Retirement
Plan
Trustee
Custodian
Record
keeper
ERISA
Named
Fiduciary
Investment
Advisor
Third Party
Administrator
Accountant
OUR DIFFERENCE IS YOUR ADVANTAGE
YOU SHOULD EXPECT TO SEE…..
 Clearly defined roles & responsibilities
 Who ‘is’ & ‘is not’ a fiduciary
 Compensation/Fee Schedules
– Prospective Estimates
– Bundled/Unbundled Arrangements
OUR DIFFERENCE IS YOUR ADVANTAGE
POLLING QUESTION #1
 What types of fees are you paying today for your retirement
plan?
– Direct Compensation
– Indirect Compensation
– Paid to/among related parties
– Termination of Services
– All of the above
OUR DIFFERENCE IS YOUR ADVANTAGE
TYPES OF COMPENSATION
•Cost to
transfer
records &
assets
•Transaction
Based or
•Against the
Plan’s
investments
•Revenue
Sharing
Arrangements
•Account
Maintenance
Fees
Direct Indirect
Service
Termination
Paid
Among
Related
Parties
Your
Retirement
Plan
Trustee
Custodian
Record
keeper
ERISA
Named
Fiduciary
Investment
Advisor
Third Party
Administrator
Accountant
OUR DIFFERENCE IS YOUR ADVANTAGE
METHODS OF PAYMENT
Invoice
Direct Debit
Blended Arrangements
Net Asset Value
Revenue Sharing
OUR DIFFERENCE IS YOUR ADVANTAGE
POLLING QUESTION #2
 Do you know that you are required by law to evaluate fees for
services received?
– Absolutely
– To some extent
– To a minor extent
– Absolutely not
OUR DIFFERENCE IS YOUR ADVANTAGE
PARADIGM SHIFT
 Not taking action; is not an option
 Choose your approach:
– Review & Document
– Bid & Select
 Proactively evaluate the goods and services you receive for the
fees you pay
 Develop a comprehensive process to demonstrate that you’ve
evaluated the costs for your plan and deemed those costs to
be “reasonable”
OUR DIFFERENCE IS YOUR ADVANTAGE
CONSIDERATIONS
 Assess fee reasonableness (in relation to plan size and services
offered)
 Define success (Low cost? Increased participation? Retirement
readiness? Ease of administration?)
 Review services offered and/or provided
 Understand the responsibilities to your participants
OUR DIFFERENCE IS YOUR ADVANTAGE
UTILIZE YOUR RESOURCES
 Request assistance understand the breadth & depth of
information provided in your disclosure
 Utilize your Relationship Manager, Consultant and/or Advisor to
assist you in performing your fiduciary duties.
 Talk to your provider(s) about enhanced services, plan options,
etc.
 Discuss reasonable costs in tandem with value added services
OUR DIFFERENCE IS YOUR ADVANTAGE
BEST PRACTICES
 Document a formal process to regularly evaluate the plan:
– Services, costs and level of “success”.
– Failure to embark on a formal and diligent process, may result in
litigation from plan participants.
 Collaborate with your providers to create a program that works
for your employees.
– Sharpen your Pencil…if you’re happy with your provider…but not the
fees? Have meaningful discussions
 Request new/updated Service Agreements
 Communicate, Communicate, Communicate
OUR DIFFERENCE IS YOUR ADVANTAGE
TIMING OF DISCLOSURES
 July 1, 2012
 In advance of entering into new
or renewed contracts
 Errors or Omissions within 30 days
of notification
 Changes to goods or services
provided, no later than 60 days
after the provider is “aware” of
the change
 Within 90 days after requesting
required information
– If not received, you must
notify DOL & terminate
contract
Your
Retirement
Plan
Trustee
Custodian
Record
keeper
ERISA
Named
Fiduciary
Investment
Advisor
Third Party
Administrator
Accountant
OUR DIFFERENCE IS YOUR ADVANTAGE
WHAT TO DO NEXT?
 Assign Responsibility
– Prepare list of covered service providers for your Retirement
plan
– Document review process (frequency, methodology, etc.)
– Develop management communication & reporting plan
– Promote awareness
OUR DIFFERENCE IS YOUR ADVANTAGE
CONTACT INFORMATION
Sonya V. Robinson, MPM ®
Phone: 914-821-9439
Email: srobinson@pentegra.com
www.nafcu.org/pentegra

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401(k) fee 101: How to Evaluate Plans and Identify Value (Webinar Slides)

  • 1. Our difference is your advantage OUR DIFFERENCE IS YOUR ADVANTAGE 401(k) FEE 101 Evaluating Plan Fees And Estimating Value Presented By: Sonya V. Robinson, MPM® May 23, 2012
  • 2. OUR DIFFERENCE IS YOUR ADVANTAGE ABOUT PENTEGRA Pentegra Retirement Services delivers a full complement of tailored retirement plan services to credit unions nationwide. Pentegra has a strong heritage working with the financial community. Pentegra was founded by the Federal Home Loan Bank System in 1943 to offer a retirement program for their employees. And while we have never lost our focus, we have grown along with many of our clients to serve more than 700 financial institutions nationwide.
  • 3. OUR DIFFERENCE IS YOUR ADVANTAGE AGENDA  Historical Background  Methods & Types of Compensation  Paradigm Shifts  Disclosure Timing  Your Next Steps  Question and Answers
  • 4. OUR DIFFERENCE IS YOUR ADVANTAGE HISTORICAL BACKGROUND  ERISA has established the rules that apply to Plan fiduciaries.  Since its passage in 1974, Section 408 has always provided a requirement that a plan pay only “reasonable” fees required for administration.  If “unreasonable”…a prohibited transaction occurs and creates a breach of fiduciary duty.
  • 5. OUR DIFFERENCE IS YOUR ADVANTAGE HISTORICAL BACKGROUND  Over time, the methods by which to compensate vendors for plan administration services have become many, flexible and …overly complex.  This has created a double-edged sword: – it’s been easy to compensate providers for services rendered – it makes it difficult for plan fiduciaries to isolate the true cost of retirement plan administration  Transparency is the fundamental issue. – For Plan Sponsors – For Participants
  • 6. OUR DIFFERENCE IS YOUR ADVANTAGE SERVICE PROVIDER FEE DISCLOSURE  Section 408(b)(2) of ERISA is intended to provide transparency of all costs and fees related to the administration of retirement plans  Any Covered Service Provider “CSP” who obtains compensation (direct or indirect) in excess of $1,000, is required to provide a disclosure notice  Failure to comply, results in a “Prohibited Transaction” and subjects the Provider to a 15% excise tax
  • 7. OUR DIFFERENCE IS YOUR ADVANTAGE WHO MUST PROVIDE FEE DISCLOSURE INFORMATION? Your Retirement Plan Trustee Custodian Record keeper ERISA Named Fiduciary Investment Advisor Third Party Administrator Accountant
  • 8. OUR DIFFERENCE IS YOUR ADVANTAGE YOU SHOULD EXPECT TO SEE…..  Clearly defined roles & responsibilities  Who ‘is’ & ‘is not’ a fiduciary  Compensation/Fee Schedules – Prospective Estimates – Bundled/Unbundled Arrangements
  • 9. OUR DIFFERENCE IS YOUR ADVANTAGE POLLING QUESTION #1  What types of fees are you paying today for your retirement plan? – Direct Compensation – Indirect Compensation – Paid to/among related parties – Termination of Services – All of the above
  • 10. OUR DIFFERENCE IS YOUR ADVANTAGE TYPES OF COMPENSATION •Cost to transfer records & assets •Transaction Based or •Against the Plan’s investments •Revenue Sharing Arrangements •Account Maintenance Fees Direct Indirect Service Termination Paid Among Related Parties Your Retirement Plan Trustee Custodian Record keeper ERISA Named Fiduciary Investment Advisor Third Party Administrator Accountant
  • 11. OUR DIFFERENCE IS YOUR ADVANTAGE METHODS OF PAYMENT Invoice Direct Debit Blended Arrangements Net Asset Value Revenue Sharing
  • 12. OUR DIFFERENCE IS YOUR ADVANTAGE POLLING QUESTION #2  Do you know that you are required by law to evaluate fees for services received? – Absolutely – To some extent – To a minor extent – Absolutely not
  • 13. OUR DIFFERENCE IS YOUR ADVANTAGE PARADIGM SHIFT  Not taking action; is not an option  Choose your approach: – Review & Document – Bid & Select  Proactively evaluate the goods and services you receive for the fees you pay  Develop a comprehensive process to demonstrate that you’ve evaluated the costs for your plan and deemed those costs to be “reasonable”
  • 14. OUR DIFFERENCE IS YOUR ADVANTAGE CONSIDERATIONS  Assess fee reasonableness (in relation to plan size and services offered)  Define success (Low cost? Increased participation? Retirement readiness? Ease of administration?)  Review services offered and/or provided  Understand the responsibilities to your participants
  • 15. OUR DIFFERENCE IS YOUR ADVANTAGE UTILIZE YOUR RESOURCES  Request assistance understand the breadth & depth of information provided in your disclosure  Utilize your Relationship Manager, Consultant and/or Advisor to assist you in performing your fiduciary duties.  Talk to your provider(s) about enhanced services, plan options, etc.  Discuss reasonable costs in tandem with value added services
  • 16. OUR DIFFERENCE IS YOUR ADVANTAGE BEST PRACTICES  Document a formal process to regularly evaluate the plan: – Services, costs and level of “success”. – Failure to embark on a formal and diligent process, may result in litigation from plan participants.  Collaborate with your providers to create a program that works for your employees. – Sharpen your Pencil…if you’re happy with your provider…but not the fees? Have meaningful discussions  Request new/updated Service Agreements  Communicate, Communicate, Communicate
  • 17. OUR DIFFERENCE IS YOUR ADVANTAGE TIMING OF DISCLOSURES  July 1, 2012  In advance of entering into new or renewed contracts  Errors or Omissions within 30 days of notification  Changes to goods or services provided, no later than 60 days after the provider is “aware” of the change  Within 90 days after requesting required information – If not received, you must notify DOL & terminate contract Your Retirement Plan Trustee Custodian Record keeper ERISA Named Fiduciary Investment Advisor Third Party Administrator Accountant
  • 18. OUR DIFFERENCE IS YOUR ADVANTAGE WHAT TO DO NEXT?  Assign Responsibility – Prepare list of covered service providers for your Retirement plan – Document review process (frequency, methodology, etc.) – Develop management communication & reporting plan – Promote awareness
  • 19. OUR DIFFERENCE IS YOUR ADVANTAGE CONTACT INFORMATION Sonya V. Robinson, MPM ® Phone: 914-821-9439 Email: srobinson@pentegra.com www.nafcu.org/pentegra