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Implementing an In-house Solution
      for Earned Value Management

                       By
         Jonathan Bryson, NASA Goddard
        Vanessa Johnson and Jeff Kottmyer,
              SGT / NASA-Goddard




1
Acknowledgements

    We appreciate the support and guidance from:

      Pilot Sponsors:
         – HQ OCE: Michael Blythe, Sandra Smalley, Dorothy Tiffany, and Staff
         – GSFC: Jonathan Bryson ( Chief Policy and Standards Office)
         – GSFC Senior Management


      GSFC EVM In-house Technical Working Group (TWG):
       – The codes and individuals from around the Goddard


      GSFC Technical Assistance:
       – Internal to GSFC
       – MSFC and other Centers


2                                                                               2
Discussion Topics

    What is EVM and Why Do it?
    Who manages EVM at NASA?”
    EVM Roles at the Centers
    NASA In-House EVM Pilots
    The Next Steps for Goddard
    Some Challenges




3
What is Earned Value Management?

    Earned Value Management (EVM) is a methodology for integrating
    scope, schedule and resources, and for objectively measuring
    project performance and progress.

    EVM’s “early Warning” capability provides the project management
    team with objective, accurate and timely data for effective decision
    making and helps predict future performance based on past trends.




4
Why EVM?

    Proven integrated assessment of cost, schedule and technical progress

    Highly accurate predictor of final project/contract cost at completion, when used
    properly

    Provides early visibility into problems that are likely to have an unfavorable
    impact on schedule or cost outcomes

    Measures work performed, not just funds spent

    Required by OMB, NASA FAR Supplement and NPR 7120.5D to mitigate
    development risk




5
EVM is NOT:

    A financial or “cost management” discipline that sits along side
    “regular” project management

    A software tool or information system

    Something for “cost” people to worry about (while others worry about
    schedule and the technical work scope)

    A set of financial metrics and specific report formats

    An EVM System is not something that one can buy. It is made up of
    processes that must be built to fit each institution or environment

6
Activities involved in Earned Value Management

     Plan all project work
      – Create an integrated performance measurement baseline


     Objectively assess work progress at the level of performance
      – Compare to the plan and to actual costs


     Analyze significant deviations from the plan

     Forecast impacts to cost and schedule

     Take corrective actions as needed

     Summarize data for progressively higher levels of management

     Maintain performance measurement baseline
      – Update for work scope changes
7     – Maintain realistic baseline for remaining work
EVM Clarifies Past Performance…




                                                                 BAC
                                                             Budget at Completion



                                                   Budget
$                                              (Planned Value)
                    Cost Variance
                                    Schedule Variance
      Actual Cost
                                Performed (Earned Value)


                               TIME

8
…and Helps Predict the Future Based on Performance
                                                                          EAC
                                                                     Estimate at Completion


       Projected Cost Overrun




                                                                                  Projected Schedule Slippage
                                                               BAC
                                                           Budget at Completion


                                           Planned Value
$
                       Cost Variance
                                       Schedule Variance
       Actual Cost
                                   Earned Value


                                  TIME

9
Agency Governance Model For Program/Project
                    Management


                         Associate Administrator




       Centers                                     Mission Directorates
       • Human capital                             • Top level requirements
       • Processes                                 • Budgets
       • Facilities                                • Schedules


      For Program/Project performance:
      • Project Managers are accountable to Mission Directorates
      • Project managers are accountable to Project Managers
10
Summary of Responsibilities


                          SMD                      Project Office

             Define Level 1 requirements
     Top                                        Plan and manage work to
               DPMC, RMS                        meet Level 1 requirements
     Level   Monitor performance FPRs             one tool is EVM
                  one tool is EVM




             Understand the baseline             Develop the baseline
     EVM     Understand collection of actuals    Collect actuals
             Understand variances                Identify & analyze variances
             Report to DAA-Programs              Report to HQ


11
EVM Governing Documents

     OMB Circular A-11 Part 7: Planning, Budgeting, Acquisition and Management of
     Capital Assets

     Flight Projects - NPR 7120.5D issued March 6, 2007
      –   Applies to out-of-house contracts (the Integrated Baseline Review starts the process)
      –   Applies to in-house efforts (this is evolving and why we are doing pilots)


     Institutional Projects (for IT and construction projects) - NPR 7120.7 under review in
     NODIS

     NASA FAR Supplement – Subpart 1834.2 defines contract requirements, issued
     November 13, 2006

     Industry Standard ANSI/EIA-748…..


12
NPR 7120.5D – Excerpts Requirements
                       EVM Requirements

     EVM approach must be in place by the Key Decision Point (KDP) C and implemented
     in Phase C through KDP E

     EVM principles as defined by ANSI/EIA 748, apply from KDP C to KDP E if the
     project’s life cycle cost is at or greater than $20M

     If the project’s primary NASA Center has a fully validated EVMS, the project must use
     guidelines instead of principles

     Contracts over $20M must comply with ANSI/EIA 748

     Contracts over $50M must be formally determined compliant with ANSI/EIA 748 by
     the cognizant contract management agency

     EVM is not required for grants, non-developmental level-of-effort engineering
13   services, basic and applied research
NPR 7120.5D –The NASA Project Life Cycle




14              SOURCE: NPR 7120.5D
NASA FAR Supplement


       Subpart 1834.2--Earned Value Management System


           1834.201 Policy.
             (a) Application of an Earned Value Management System (EVMS) is required for all
     acquisitions for development designated as major in accordance with OMB Circular A-11, and
     for development or production contracts and subcontracts, including those for flight and ground
     support requirements, and institutional requirements (facility, IT investment, etc.) as follows:
           (i) For contracts and subcontracts valued at $20M or more, and contracts and subcontracts
     for major acquisitions valued at less than $20M, the EVMS shall comply with the guidelines in
     the ANSI/EIA-748 Standard.
           (ii) For contracts and subcontracts valued at $50M or more, the contractor shall have an
     EVMS that has been formally validated and accepted by the Government.
           (iii) For contracts and subcontracts for other than major acquisitions valued at less than
     $20M, earned value management application is optional and is a risk-based decision that is at
     the discretion of the program/project manager.
           (iv) EVM is not required on contracts for non-developmental engineering support services,
     steady state operations, basic and applied research, and routine services such as janitorial
     services or grounds maintenance services. In these cases, application of EVM is at the
     discretion of the program/project manager.
             (e) Contracting officers shall request the assistance of the cognizant Defense Contract
15   Management Agency (DCMA) office in determining the adequacy of proposed EVMS plans.
NASA FAR Supplement


         Subpart 1834.2--Earned Value Management System

     1834.202 Integrated baseline reviews.
      (d) Use of pre-award IBRs is limited to the second or subsequent phases of a phased acquisition (see
     1817.73). When a pre-award IBR is contemplated, the contracting officer shall include the instructions
     with respect to the schedule and conduct of the IBR in the proposal request.

     1834.203 Solicitation provisions and contract clause.
      The FAR EVMS solicitation provisions and contract clause are not used in NASA contracts. See
     1834.203-70 for the NASA EVMS solicitation provision and contract clause.

     1834.203-70 NASA solicitation provision and contract clause.
        Except for the contracts identified in 1834.201(a)(iv), the contracting officer shall insert –
        (a) The provision at 1852.234-1, Notice of Earned Value Management System, in solicitations for
     contracts for --
                 (1) Development or production, including flight and ground support projects, and institutional
     projects (facility, IT investment, etc.), with a value exceeding $20M; and
                 (2) Acquisitions of any value designated as major by the project manager in accordance
     with OMB Circular A-11; and
        (b) The clause at 1852.234-2, Earned Value Management System, in solicitations and contracts with
     a value exceeding $50M that include the provision at 1852.234-1. The contracting officer shall use the
16   clause with its Alternate I when the contract value is less than $50M.
Agency-Level Charter


                             EVM Working Group

     –   An Agency-level forum that facilitates consistent EVM policy, processes,
         implementation, training, and tools across the Agency

     –   Supports the Office of the Chief Engineer (OCE) in the formulation and
         implementation of Agency wide planning and policy designed to improve
         programmatic performance assessment and forecasting through the application
         of EVM methodologies.

     –   An advisory group to the Director of the Program and Project Management Policy
         Division and provides recommendations regarding Agency EVM policy,
         processes, initiatives, and systems.

     –   Supports NASA Program and Project Managers within their respective Centers,
         Mission Directorates, and Mission Support Offices by providing leadership,
         direction, and proactively addressing EVM needs, requirements, and issues.



17
NASA EVM Working Group

     Dorothy Tiffany, NASA HQ/OCE Chair
     Jerald Kerby, MSFC, Deputy Chair
     David Graham, PA&E
     Ken Sateriale, OP
     Andrew Hunter, ESMD
     Claude Freaner, SMD
     Winifred Martin, SOMD
     Bob Benedict, OCIO
     John Lee, ARC
     Mary Odom, DFRC
     Peter McCallum, GRC
     Garry Gaukler, GSFC
     Kevin Rice, JPL
     Sam Padgett, JSC
     Kristen Kehrer, KSC
     Gwen Leach, LaRC
     Deborah Norton, SSC
18
Center Level Role


                      EVM Leads – (at Goddard)

      –   Serve as Center-level EVM Consultants who facilitate consistent EVM policy,
          processes, implementation, training, and tools

      –   Provide support to Projects in the implementation and designed of EVM to
          support programmatic performance assessment and forecasting through the
          application of EVM methodologies

          Support Project Managers within their respective projects by providing direction
          as it relates to EVM requirements and issues

      –   Provide RFP and SEB support – EVM requirements on Contract

          Serve as a Project / Contractor liaison for Contractor IBR’s and EVM Reporting

      –   Support Maintain and Upgrades of EVM Tools and Interfaces
             Coordinate and Manage Rates to Support Consistency Across Tools
19           Coordinate Servers, Software, and Interfaces with Respective Organizations
NASA Pilot Projects


                  In-House EVM At GSFC and MSFC

      Integrated Asset Management (MSFC)
        –  MPM and Primavera integrated on an operational IT project

      Testbed Project using real project data to generate EVM reports (GSFC)
       –   MPM, wInsight and MS Project integrated planning and performance reporting

      Reason for the pilots:
       – Encourage good EVM practices
       – Evaluate integrated EVM scheduling and performance reporting tools in NASA
         operating environment




20
Building the GSFC EVM System


                  Getting to a Certified System by FY10

             Phase 1              Phase 2                   Phase 3
        Testbed – Produce a    Demonstration –          Implementation EVM
                               Produce an EVM           Solution on Projects
        EVM Tool
                               System Solution



         FY07                     FY08                   FY09
        •Select Tool           •Produce EVM System      •Projects use GSFC
        •Ensure Tool matches   Description and          EVM System
        Culture (needs of      Documentation
                                                        •Funding from Projects
        GSFC and OCE)          •Develop Processes
        •Develop Interfaces    and Training

        •Funding from OCE      •Funding from Projects

21
GSFC EVM Tool Architecture and Interfaces

                 Current                        Proposed EVM                             Expected
     Rates &     Inputs                             Tool                                  Outputs
                                                                                • Performance Measurement
     Burdens–                                                                   Baseline (PMB)
                    Rates - CSV
     Microsoft
                        file                     Earned Value
     Excel                                                                       Control Accounts Plan
                                              Management System
                   WB S -                                                        Time Phased Work
     WBS -         CSV file                                                      Package and Planning
     MdM                                       Micro-Frame Project
                                                                                 Package
                                                   Manager 3.2
                   Estimate -                                                    Earned Value Methods
     Plan -         CSV file                Baseline
                                              Baseline          Resources
                                                               EOC Rates
                                                                                 Milestone start and finish
     PPBE                               (Plan & Estimates)
                                            (BCWS)                Resources
                                                                 Burdens         dates
                       Initial Data &                            EOC Rates
                                           Performance          $/Hr./EQP
                      Performance –        Performance             Burdens       Milestone weights
 Schedule –           MPM MSP Link                                $/Hr./EQP
                                             (BCWP)                              Work Authorization
 Microsoft                                                        Budget
                                                                    Budget       Documents
                                              Actuals
 Project                                      Actuals           Formulation
                                                                  Formulation
                                                                                • Reports
                                             (ACWP)

 Actuals –                                          Reports Analysis            • MPM Connect to wInsight
                      Actual data –
 SAP/BW                  CSV file
                                            Legend:          Existing
                                              Created        System
                                              Interface
22                                                           COTS
                                                             software
Project Managers and Control
     Account Managers – EV Data
                Analysis
              Web access
                                          System Layout – Full Production
     Outside of TWG Project Scope



                                                      Production Box         Test/Development Box
                                                                                                                                 Web/wInsight/
                                                                                                                                  Application
                                                                                                          wInsight Server
                                                                                                                                 Administration
                                                                                                        [Provided by ICE at
                             EVM data analysis and                                                                                 & System
                                                                                                           JSC &MSFC]
                             Reports including: CPRs and                                                                         Administration
                             533s                                                                                                    – ICE
      Hard copy
                                                                                                                (Future requirement for MPM
      or email:                         MPM 3.2 Server -                                                        and Web Server includes Test
      CPRs and                                                        Web Server –
                                       Development/Test/Pr                                                        and Development Boxes)
                                                                    Development/Test/
      533s                                oduction Box
                                                                     Production Box
                                                                                                                   [Provided by Code 156]
           MPM
        Application
       Administration                                                                      Executive and Staff Users       Web
        – Code 152                                                                         – Portfolio Analysis Web     Application
                                                                                                     access            Administration    System
                                                                                            Outside of TWG Project      – Code 156
              Project Users – Data                                                                                                      Admin –
                                                                                                     Scope
                input and Output                                                                                                        Code 156
              Terminal Server client
             access       Outside of
               TWG Project Scope




23                                                    Production Box             Test Box             Development Box
                                                         Microsoft SQL Server (Enterprise Edition) [Provided by Code 156]
Major Accomplishments as part of Phase 1
                 Testbed (FY07)

      Support from Upper Level Management

      Completed an Institutional Gap Analysis
     - Internal GSFC
     - JPL and Other Centers

      Establish an in-house EVM Working Group (core team for IPT)
      Initial Products following NPR7120.5D release:
      - Flow down of Agency requirements
      - Review of Institutional gap analysis
      - Recommended steps and timeline for implementation

      Developed Mock Data (utilize live data for test bed evaluation)
      - Plan
      - Performance
      - Actuals
24
Major Accomplishments as part of Phase 1
                   Testbed (FY07)

     Meeting with Technical Working Group (TWG) (GSFC community)
      – meeting monthly, or bi-weekly as required
      – performance tradeoffs
      – prioritized activities
      – communicate accomplished and operational impacts
      – Document Lessons Learned


     Identified hardware and software required to support EVM at Goddard
      – Fully Installed MPM to Support Testbed
              7 licenses of MPM 3.2 (LRO, 2 P&S, 2 LDCM, MMS, GPM)
              1 license of wInsight 6.3 software (transferred/on loan from MSFC)
              1 license of MPM Connect
              1 license of wInsight Administrator
              Under Discussion
                 – Code 600 (Sciences) and 500 (AETD)
25               – 2nd concurrent license for GPM
Major Accomplishments as part of Phase 1 cont.
                     Testbed (FY07)

      Identified tools for Integrating EVM scheduling, budgeting, and performance
      reporting in an operational environment,
       – Develop System Interfaces
               MPM to wInsight (complete) [MPM Connect – wInsight Administrator –
               wInsight]
               MdM to MPM (complete) [Excel export – Excel – MPM import]
               MS Project to MPM (complete) [MPM Microsoft Project Link]
               SAP to MPM (complete) [Excel export – Excel – MPM import]
               Goddard Planning Rates into MPM (complete) [FCB Excel – MPM import]
       – Published 7 Work Instructions
               Setting up Client Computer to Use EV Tools (complete)
               Logon to MPM Server (complete)
               Using MPM (complete)
               MdM to MPM (complete)
               SAP to MPM (complete)
               MS Project to MPM for Scheduler (complete)
               MS Project to MPM for EV Analyst (complete)
26             Goddard Planning Rates into MPM (complete)
Major Accomplishments as part of Phase 1 cont.
                     Testbed (FY07)


      Identified tools that will support integration and analysis of Project and
      Contractor data,
       – Microsoft Project - supports the Master, Intermediate and Detailed schedules by
          which project performance is measured
       – MPM – is the basis for performance measurement supporting earned value
          methodologies, import of actual cost and cost schedule integration (MS Project)
       – wInsight – supports EVM reporting (C/SSR, CPR, NASA 533, CCDR) and can
          serve as the tool for integrating contractor data

      Identified a tool that has the capability to incorporate data to support Life Cycle
      Cost Estimate projections,
       – MPM will support EAC and variance analysis
       – Developed Mock Data in MPM to Support Testbed System Testing
               Identified Control Accounts within PMB
               Plan, Performance and Actuals thru June 07(S/P/A equal)
               Produced schedule and earned value data reports for July, August, and
               September
27
Major Accomplishments as part of Phase 1 cont.
                     Testbed (FY07)

      Designed a organizational model for deployment of in-house EVM,
       – Provided a server based system that uses Remote Desktop Connection and
         identified roles and responsibilities for system integrity and maintenance

      Identified required EVM skills and training,
       – EV Analyst, Resource Analyst, Scheduler and Control Account Managers
               MMS and LRO have EV Analysts on staff
               Pending mission selection MAVEN may staff up in this area
               GOES-R has NOAA EV Analysts on staff
       – Training
               Internal Training (Project Management Team, Schedules, Control Account
               Managers)
               GSFC Code 401 Training
               APPEL Training

      Identified tools that can support State of the Agency Reporting, Program, and
      External Performance Reporting requirements.
       – The GSFC base tool MPM support estimate at complete reporting
28             CPR and NASA 533 (M&Q)
Additional Accomplishments
                       In support of Goddard Standards:


     System Rates and Calendars
      – Use of Productive Work Year
      – Budget/Planning- assume ~1747 productive hours per year
      – Actuals = recorded regular hours from ALDS


     Full Cost Rates:
      – Settling down to uniform Agency structure
      – Non Reimbursable and Reimbursable Rates for Projects
              CAAS and CM&O applied to reimbursable
      – Other Charges will continue into FY08, but will be entered as a dollar amount
          instead of being a calculated rate

     Visibility into Support Service Contractor Rates
      – Incorporated composite Contractor Rates into Global Files to support planning
      – Composite rate helps with proprietary concerns


     Visibility into Support Service Contractor Performance is under discussion
29    – One WBS with One Task order may be used
Expectations in Phase 2 (FY08 and FY09)

     Plan ahead to FY08 Demonstration with projects
      – Begin Working closer with Projects
      – Continue existence of Working Group


     Publish EVM System Description
      – This documents processes and procedures
      – Roles and Responsibilities
      – Define Planning Levels and Thresholds
      – Reporting Requirements
      – Define Relationship to SAP Actuals


     Continue Development and Instruct EVM Training

     Set-up Demonstration Projects (Scaled to meet Project Requirements)
      – MMS
      – GPM
      – LDCM
30
Expectations in Phase 3 (FY09 thru FY10)

     Implement EVM on all new Projects
      – Based on System Capabilities
      – Maximum achievable compliance to EIA-748-B
      – Conduct Internal Surveillance
      – Get Ready to Support Agency Compliance




31
Lessons Learned
                              High Level Summary

     Conduct a Gap Analyst (Culture, Disciplines, Processes and Tools)
     Designed a organizational model for deployment that supports your in-house
     Model,
     Understand Current Process and Procedures
     More diligence needed in the planning process: define deliverables early, build
     estimates at a lower level of detail with documentation of all assumptions and
     involve appropriate team members in the planning process
     WBS should be a true-product-oriented WBS
     Must get EV reporting requirements in contracts, mapping reporting categories
     to WBS
     Ensure Project Analyst and Contract Cost Administrator are educated in cost
     application and its impact on EV
     Ensure thorough and continuous communications between all team members
     and sponsors
     Keep focused on the State of the Agency Reporting, Program, and External
32   Performance Reporting requirements                                                32
Agency Level Training


                            APPEL EVM Courses

       EVM Overview (6 hours)
       Integrating Cost and Schedule (16 hours)
       Understanding EVM (16 hours)
       Understanding Project Scheduling (8 hours)
       Beyond Basics EVM: Baseline Control, Risk Considerations and Performance
       Indicators (16 hours)
       Beyond Scheduling Basics: Analysis, Control and Reserve Planning (8 hours)
       Advanced Earned Value Techniques: Recognizing Gaming, Data Abuse and
       Manipulation (8 hours)
       Assessing Project Performance (16 hours)
       The NASA Project Budget Process (6 hours)
       Integrating EVM with Acquisition (2 hours)
       Project Management & Systems Engineering – A: Integrated Project
       Management (20 hours)



33
GSFC Code 153 Training


                              Applied EVM Courses

        EVM Management Overview Training
        IBR Training
        Microsoft Project Interface Training
        WBS Development Training (Draft)
        Scheduling Training
        PMB Development Training (Draft)
        Control Account Management Training
        Work Authorization Process Training (Draft)
        Change Control Training (Draft)
        Project Visibility Training (Draft)
        EAC Development Training (Draft)
        wInsight Trainings (Draft)
        EVM Tool Overview Training (Draft)
        MPM Training (Vendor Training)



34
BACK-Up Charts


        EVM Related Websites
     Quick Reference Acronym List
             Contact Info




35
EVM Related Websites

     OMB Directives
     OMB Circular A11, Part 7: Planning, Budgeting, Acquisition and Management of
         Capital Assets:
     http://www.whitehouse.gov/omb/circulars/a11/current_year/s300.pdf
     OMB Circular A 11 Part 7 Supplement - Capital Programming Guide:
     http://www.whitehouse.gov/omb/circulars/a11/current_year/part7.pdf

     EIA 748
     ANSI-EIA 748 Guidelines:
     http://webstore.ansi.org/ansidocstore/product.asp?sku=ANSI%2FEIA-748-A-1998
     NDIA EIA 748 Intent Document:
     http://www.ndia.org/Content/ContentGroups/Divisions1/Procurement/EVMS_Intent
         Guide_Nov06.pdf
     NDIA Surveillance Guide:
     http://www.ndia.org/Content/ContentGroups/Divisions1/Procurement/PDFs10/NDI
36       A_PMSC_Surveillanceguide_Oct2004.pdf
EVM Related Websites

     NASA Directives
     NPR 7120.5D Program and Project Management Requirements:
     http://nodis3.gsfc.nasa.gov/displayDir.cfm?Internal_ID=N_PR_7120_005D_
     NPR 7120.7 Institutional Requirements: not available at publication date
     NPR 7120.8 Research and Technology: not available at publication date
     NPR 7102.4C Program/Project Management:
     http://nodis3.gsfc.nasa.gov/displayDir.cfm?t=NPD&c=7120&s=4C
     NASA FAR Supplement:
         http://www.hq.nasa.gov/office/procurement/regs/nfstocA.doc
     NASA FAR EVM Policy: http://www.hq.nasa.gov/office/procurement/regs/pn04-
         19.doc
     NASA Contract Performance Report Formats: http://evm.nasa.gov/reports.html


37
EVM Related Websites

     Related NASA Websites
     NASA EVM Website: http://evmnasa.gov/index.html
     NASA APPEL Curriculum Website: http://appel.nasa.gov/node/28
     NASA PM Challenge Website: http://pmchallenge.gsfc.nasa.gov/
     NASA PM Knowledge Website: http://pmknowledge.gsfc.nasa.gov

     DOD EVM Websites and Documents
     DOD Integrated Baseline Review Guide:
     http://www.acq.osd.mil/pm/ibrmats/IBR%20Documents/IBR_PM_Guide_April_2
         003.doc
     OSD EVM Website: http://www.acq.osd.mil/pm/
     DOD Over Target Baseline Guide:
         https://acc.dau.mil/CommunityBrowser.aspx?id=19576

38
EVM Related Websites

     Related NASA Websites
     DOD CPR DID:
         http://www.acq.osd.mil/pm/currentpolicy/cpr_cfsr/CPR%20Final%203-30-
         05.pdf
     DOD Integrated Master Plan(IMP)/Integrated Master Schedule (IMS)
         Preparation Guide:
     http://www.acq.osd.mil/se/ed/publications/IMP_IMS_Guide_v9.pdf

     Other Relevant Links
     Performance Management Institute: http://www.pmi.org/info/default.asp
     College of Performance Management: http://www.pmi-
        cpm.org/pages/home/index.html



39
Quick Reference Acronym List

     AC – Actual Cost                                 LRE – Latest Revised Estimate
     ACWP – Actual Cost of Work Performed             MOA – Memorandum of Agreement
     ANSI – American National Standards Institute     MOU – Memorandum of Understanding
     BAC – Budget at Completion                       NPR – NASA Procedural Requirements
     BCWP – Budgeted Cost of Work Performed           OBS – Organizational Breakdown Structure
     BCWS – Budgeted Cost of Work Scheduled           OCE – Office of the Chief Engineer
     CA – Control Account                             ODC – Other Direct Cost
     CAP – Control Account Plan                       OMB – Office of Management & Budget
     CAMs – Control Account Managers                  PCA – Program Commitment Agreement
     CCB – Change Control Board                       PMB – Performance Measurement Baseline
     CPI – Cost Performance Index                     PMO – Project Management Office
     CPR – Cost Performance Report                    PV – Planned Value
     CV – Cost Variance                               QA – Quality Assurance
     DOD – Department of Defense                      RAM – Responsibility Assignment Matrix
     EAC – Estimate at Completion                     SOW – Statements of Work
     EIA – Electronic Industries Alliance             SPI – Schedule Performance Index
     ETC – Estimate to Completion                     SV – Schedule Variance
     ESMD – Exploration Systems Mission Directorate   WBS – Work Breakdown Structure
     EV – Earned Value
     EVM – Earned Value Measurement
     EVMS – Earned Value Management Systems
     GPRA – Government Performance and Results Act
     IBR – Integrated Baseline Review
40
Contacts

                      Points of Contact (POC)

     Office of Chief Engineering OCE
      – Dorothy Tiffany (NASA)
         Dorothy.J.Tiffany@nasa.gov
          301-286-5917
      – Walter.Majerowicz (CSC)
         Walter.Majerowicz.1@gsfc.nasa.gov
         (301) 286-5622

     GSFC Earned Value Lead
      – Vanessa Johnson (SGT)
        Vanessa.G.Johnson@nasa.gov
        301-286-4683
     GSFC Earned Value Tools Support
      – Jeff Kottmyer
      – Jeffrey.T.Kottmyer@nasa.gov
41
      – 301-286-1572

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Vanessa.jeff

  • 1. Implementing an In-house Solution for Earned Value Management By Jonathan Bryson, NASA Goddard Vanessa Johnson and Jeff Kottmyer, SGT / NASA-Goddard 1
  • 2. Acknowledgements We appreciate the support and guidance from: Pilot Sponsors: – HQ OCE: Michael Blythe, Sandra Smalley, Dorothy Tiffany, and Staff – GSFC: Jonathan Bryson ( Chief Policy and Standards Office) – GSFC Senior Management GSFC EVM In-house Technical Working Group (TWG): – The codes and individuals from around the Goddard GSFC Technical Assistance: – Internal to GSFC – MSFC and other Centers 2 2
  • 3. Discussion Topics What is EVM and Why Do it? Who manages EVM at NASA?” EVM Roles at the Centers NASA In-House EVM Pilots The Next Steps for Goddard Some Challenges 3
  • 4. What is Earned Value Management? Earned Value Management (EVM) is a methodology for integrating scope, schedule and resources, and for objectively measuring project performance and progress. EVM’s “early Warning” capability provides the project management team with objective, accurate and timely data for effective decision making and helps predict future performance based on past trends. 4
  • 5. Why EVM? Proven integrated assessment of cost, schedule and technical progress Highly accurate predictor of final project/contract cost at completion, when used properly Provides early visibility into problems that are likely to have an unfavorable impact on schedule or cost outcomes Measures work performed, not just funds spent Required by OMB, NASA FAR Supplement and NPR 7120.5D to mitigate development risk 5
  • 6. EVM is NOT: A financial or “cost management” discipline that sits along side “regular” project management A software tool or information system Something for “cost” people to worry about (while others worry about schedule and the technical work scope) A set of financial metrics and specific report formats An EVM System is not something that one can buy. It is made up of processes that must be built to fit each institution or environment 6
  • 7. Activities involved in Earned Value Management Plan all project work – Create an integrated performance measurement baseline Objectively assess work progress at the level of performance – Compare to the plan and to actual costs Analyze significant deviations from the plan Forecast impacts to cost and schedule Take corrective actions as needed Summarize data for progressively higher levels of management Maintain performance measurement baseline – Update for work scope changes 7 – Maintain realistic baseline for remaining work
  • 8. EVM Clarifies Past Performance… BAC Budget at Completion Budget $ (Planned Value) Cost Variance Schedule Variance Actual Cost Performed (Earned Value) TIME 8
  • 9. …and Helps Predict the Future Based on Performance EAC Estimate at Completion Projected Cost Overrun Projected Schedule Slippage BAC Budget at Completion Planned Value $ Cost Variance Schedule Variance Actual Cost Earned Value TIME 9
  • 10. Agency Governance Model For Program/Project Management Associate Administrator Centers Mission Directorates • Human capital • Top level requirements • Processes • Budgets • Facilities • Schedules For Program/Project performance: • Project Managers are accountable to Mission Directorates • Project managers are accountable to Project Managers 10
  • 11. Summary of Responsibilities SMD Project Office Define Level 1 requirements Top Plan and manage work to DPMC, RMS meet Level 1 requirements Level Monitor performance FPRs one tool is EVM one tool is EVM Understand the baseline Develop the baseline EVM Understand collection of actuals Collect actuals Understand variances Identify & analyze variances Report to DAA-Programs Report to HQ 11
  • 12. EVM Governing Documents OMB Circular A-11 Part 7: Planning, Budgeting, Acquisition and Management of Capital Assets Flight Projects - NPR 7120.5D issued March 6, 2007 – Applies to out-of-house contracts (the Integrated Baseline Review starts the process) – Applies to in-house efforts (this is evolving and why we are doing pilots) Institutional Projects (for IT and construction projects) - NPR 7120.7 under review in NODIS NASA FAR Supplement – Subpart 1834.2 defines contract requirements, issued November 13, 2006 Industry Standard ANSI/EIA-748….. 12
  • 13. NPR 7120.5D – Excerpts Requirements EVM Requirements EVM approach must be in place by the Key Decision Point (KDP) C and implemented in Phase C through KDP E EVM principles as defined by ANSI/EIA 748, apply from KDP C to KDP E if the project’s life cycle cost is at or greater than $20M If the project’s primary NASA Center has a fully validated EVMS, the project must use guidelines instead of principles Contracts over $20M must comply with ANSI/EIA 748 Contracts over $50M must be formally determined compliant with ANSI/EIA 748 by the cognizant contract management agency EVM is not required for grants, non-developmental level-of-effort engineering 13 services, basic and applied research
  • 14. NPR 7120.5D –The NASA Project Life Cycle 14 SOURCE: NPR 7120.5D
  • 15. NASA FAR Supplement Subpart 1834.2--Earned Value Management System 1834.201 Policy. (a) Application of an Earned Value Management System (EVMS) is required for all acquisitions for development designated as major in accordance with OMB Circular A-11, and for development or production contracts and subcontracts, including those for flight and ground support requirements, and institutional requirements (facility, IT investment, etc.) as follows: (i) For contracts and subcontracts valued at $20M or more, and contracts and subcontracts for major acquisitions valued at less than $20M, the EVMS shall comply with the guidelines in the ANSI/EIA-748 Standard. (ii) For contracts and subcontracts valued at $50M or more, the contractor shall have an EVMS that has been formally validated and accepted by the Government. (iii) For contracts and subcontracts for other than major acquisitions valued at less than $20M, earned value management application is optional and is a risk-based decision that is at the discretion of the program/project manager. (iv) EVM is not required on contracts for non-developmental engineering support services, steady state operations, basic and applied research, and routine services such as janitorial services or grounds maintenance services. In these cases, application of EVM is at the discretion of the program/project manager. (e) Contracting officers shall request the assistance of the cognizant Defense Contract 15 Management Agency (DCMA) office in determining the adequacy of proposed EVMS plans.
  • 16. NASA FAR Supplement Subpart 1834.2--Earned Value Management System 1834.202 Integrated baseline reviews. (d) Use of pre-award IBRs is limited to the second or subsequent phases of a phased acquisition (see 1817.73). When a pre-award IBR is contemplated, the contracting officer shall include the instructions with respect to the schedule and conduct of the IBR in the proposal request. 1834.203 Solicitation provisions and contract clause. The FAR EVMS solicitation provisions and contract clause are not used in NASA contracts. See 1834.203-70 for the NASA EVMS solicitation provision and contract clause. 1834.203-70 NASA solicitation provision and contract clause. Except for the contracts identified in 1834.201(a)(iv), the contracting officer shall insert – (a) The provision at 1852.234-1, Notice of Earned Value Management System, in solicitations for contracts for -- (1) Development or production, including flight and ground support projects, and institutional projects (facility, IT investment, etc.), with a value exceeding $20M; and (2) Acquisitions of any value designated as major by the project manager in accordance with OMB Circular A-11; and (b) The clause at 1852.234-2, Earned Value Management System, in solicitations and contracts with a value exceeding $50M that include the provision at 1852.234-1. The contracting officer shall use the 16 clause with its Alternate I when the contract value is less than $50M.
  • 17. Agency-Level Charter EVM Working Group – An Agency-level forum that facilitates consistent EVM policy, processes, implementation, training, and tools across the Agency – Supports the Office of the Chief Engineer (OCE) in the formulation and implementation of Agency wide planning and policy designed to improve programmatic performance assessment and forecasting through the application of EVM methodologies. – An advisory group to the Director of the Program and Project Management Policy Division and provides recommendations regarding Agency EVM policy, processes, initiatives, and systems. – Supports NASA Program and Project Managers within their respective Centers, Mission Directorates, and Mission Support Offices by providing leadership, direction, and proactively addressing EVM needs, requirements, and issues. 17
  • 18. NASA EVM Working Group Dorothy Tiffany, NASA HQ/OCE Chair Jerald Kerby, MSFC, Deputy Chair David Graham, PA&E Ken Sateriale, OP Andrew Hunter, ESMD Claude Freaner, SMD Winifred Martin, SOMD Bob Benedict, OCIO John Lee, ARC Mary Odom, DFRC Peter McCallum, GRC Garry Gaukler, GSFC Kevin Rice, JPL Sam Padgett, JSC Kristen Kehrer, KSC Gwen Leach, LaRC Deborah Norton, SSC 18
  • 19. Center Level Role EVM Leads – (at Goddard) – Serve as Center-level EVM Consultants who facilitate consistent EVM policy, processes, implementation, training, and tools – Provide support to Projects in the implementation and designed of EVM to support programmatic performance assessment and forecasting through the application of EVM methodologies Support Project Managers within their respective projects by providing direction as it relates to EVM requirements and issues – Provide RFP and SEB support – EVM requirements on Contract Serve as a Project / Contractor liaison for Contractor IBR’s and EVM Reporting – Support Maintain and Upgrades of EVM Tools and Interfaces Coordinate and Manage Rates to Support Consistency Across Tools 19 Coordinate Servers, Software, and Interfaces with Respective Organizations
  • 20. NASA Pilot Projects In-House EVM At GSFC and MSFC Integrated Asset Management (MSFC) – MPM and Primavera integrated on an operational IT project Testbed Project using real project data to generate EVM reports (GSFC) – MPM, wInsight and MS Project integrated planning and performance reporting Reason for the pilots: – Encourage good EVM practices – Evaluate integrated EVM scheduling and performance reporting tools in NASA operating environment 20
  • 21. Building the GSFC EVM System Getting to a Certified System by FY10 Phase 1 Phase 2 Phase 3 Testbed – Produce a Demonstration – Implementation EVM Produce an EVM Solution on Projects EVM Tool System Solution FY07 FY08 FY09 •Select Tool •Produce EVM System •Projects use GSFC •Ensure Tool matches Description and EVM System Culture (needs of Documentation •Funding from Projects GSFC and OCE) •Develop Processes •Develop Interfaces and Training •Funding from OCE •Funding from Projects 21
  • 22. GSFC EVM Tool Architecture and Interfaces Current Proposed EVM Expected Rates & Inputs Tool Outputs • Performance Measurement Burdens– Baseline (PMB) Rates - CSV Microsoft file Earned Value Excel Control Accounts Plan Management System WB S - Time Phased Work WBS - CSV file Package and Planning MdM Micro-Frame Project Package Manager 3.2 Estimate - Earned Value Methods Plan - CSV file Baseline Baseline Resources EOC Rates Milestone start and finish PPBE (Plan & Estimates) (BCWS) Resources Burdens dates Initial Data & EOC Rates Performance $/Hr./EQP Performance – Performance Burdens Milestone weights Schedule – MPM MSP Link $/Hr./EQP (BCWP) Work Authorization Microsoft Budget Budget Documents Actuals Project Actuals Formulation Formulation • Reports (ACWP) Actuals – Reports Analysis • MPM Connect to wInsight Actual data – SAP/BW CSV file Legend: Existing Created System Interface 22 COTS software
  • 23. Project Managers and Control Account Managers – EV Data Analysis Web access System Layout – Full Production Outside of TWG Project Scope Production Box Test/Development Box Web/wInsight/ Application wInsight Server Administration [Provided by ICE at EVM data analysis and & System JSC &MSFC] Reports including: CPRs and Administration 533s – ICE Hard copy (Future requirement for MPM or email: MPM 3.2 Server - and Web Server includes Test CPRs and Web Server – Development/Test/Pr and Development Boxes) Development/Test/ 533s oduction Box Production Box [Provided by Code 156] MPM Application Administration Executive and Staff Users Web – Code 152 – Portfolio Analysis Web Application access Administration System Outside of TWG Project – Code 156 Project Users – Data Admin – Scope input and Output Code 156 Terminal Server client access Outside of TWG Project Scope 23 Production Box Test Box Development Box Microsoft SQL Server (Enterprise Edition) [Provided by Code 156]
  • 24. Major Accomplishments as part of Phase 1 Testbed (FY07) Support from Upper Level Management Completed an Institutional Gap Analysis - Internal GSFC - JPL and Other Centers Establish an in-house EVM Working Group (core team for IPT) Initial Products following NPR7120.5D release: - Flow down of Agency requirements - Review of Institutional gap analysis - Recommended steps and timeline for implementation Developed Mock Data (utilize live data for test bed evaluation) - Plan - Performance - Actuals 24
  • 25. Major Accomplishments as part of Phase 1 Testbed (FY07) Meeting with Technical Working Group (TWG) (GSFC community) – meeting monthly, or bi-weekly as required – performance tradeoffs – prioritized activities – communicate accomplished and operational impacts – Document Lessons Learned Identified hardware and software required to support EVM at Goddard – Fully Installed MPM to Support Testbed 7 licenses of MPM 3.2 (LRO, 2 P&S, 2 LDCM, MMS, GPM) 1 license of wInsight 6.3 software (transferred/on loan from MSFC) 1 license of MPM Connect 1 license of wInsight Administrator Under Discussion – Code 600 (Sciences) and 500 (AETD) 25 – 2nd concurrent license for GPM
  • 26. Major Accomplishments as part of Phase 1 cont. Testbed (FY07) Identified tools for Integrating EVM scheduling, budgeting, and performance reporting in an operational environment, – Develop System Interfaces MPM to wInsight (complete) [MPM Connect – wInsight Administrator – wInsight] MdM to MPM (complete) [Excel export – Excel – MPM import] MS Project to MPM (complete) [MPM Microsoft Project Link] SAP to MPM (complete) [Excel export – Excel – MPM import] Goddard Planning Rates into MPM (complete) [FCB Excel – MPM import] – Published 7 Work Instructions Setting up Client Computer to Use EV Tools (complete) Logon to MPM Server (complete) Using MPM (complete) MdM to MPM (complete) SAP to MPM (complete) MS Project to MPM for Scheduler (complete) MS Project to MPM for EV Analyst (complete) 26 Goddard Planning Rates into MPM (complete)
  • 27. Major Accomplishments as part of Phase 1 cont. Testbed (FY07) Identified tools that will support integration and analysis of Project and Contractor data, – Microsoft Project - supports the Master, Intermediate and Detailed schedules by which project performance is measured – MPM – is the basis for performance measurement supporting earned value methodologies, import of actual cost and cost schedule integration (MS Project) – wInsight – supports EVM reporting (C/SSR, CPR, NASA 533, CCDR) and can serve as the tool for integrating contractor data Identified a tool that has the capability to incorporate data to support Life Cycle Cost Estimate projections, – MPM will support EAC and variance analysis – Developed Mock Data in MPM to Support Testbed System Testing Identified Control Accounts within PMB Plan, Performance and Actuals thru June 07(S/P/A equal) Produced schedule and earned value data reports for July, August, and September 27
  • 28. Major Accomplishments as part of Phase 1 cont. Testbed (FY07) Designed a organizational model for deployment of in-house EVM, – Provided a server based system that uses Remote Desktop Connection and identified roles and responsibilities for system integrity and maintenance Identified required EVM skills and training, – EV Analyst, Resource Analyst, Scheduler and Control Account Managers MMS and LRO have EV Analysts on staff Pending mission selection MAVEN may staff up in this area GOES-R has NOAA EV Analysts on staff – Training Internal Training (Project Management Team, Schedules, Control Account Managers) GSFC Code 401 Training APPEL Training Identified tools that can support State of the Agency Reporting, Program, and External Performance Reporting requirements. – The GSFC base tool MPM support estimate at complete reporting 28 CPR and NASA 533 (M&Q)
  • 29. Additional Accomplishments In support of Goddard Standards: System Rates and Calendars – Use of Productive Work Year – Budget/Planning- assume ~1747 productive hours per year – Actuals = recorded regular hours from ALDS Full Cost Rates: – Settling down to uniform Agency structure – Non Reimbursable and Reimbursable Rates for Projects CAAS and CM&O applied to reimbursable – Other Charges will continue into FY08, but will be entered as a dollar amount instead of being a calculated rate Visibility into Support Service Contractor Rates – Incorporated composite Contractor Rates into Global Files to support planning – Composite rate helps with proprietary concerns Visibility into Support Service Contractor Performance is under discussion 29 – One WBS with One Task order may be used
  • 30. Expectations in Phase 2 (FY08 and FY09) Plan ahead to FY08 Demonstration with projects – Begin Working closer with Projects – Continue existence of Working Group Publish EVM System Description – This documents processes and procedures – Roles and Responsibilities – Define Planning Levels and Thresholds – Reporting Requirements – Define Relationship to SAP Actuals Continue Development and Instruct EVM Training Set-up Demonstration Projects (Scaled to meet Project Requirements) – MMS – GPM – LDCM 30
  • 31. Expectations in Phase 3 (FY09 thru FY10) Implement EVM on all new Projects – Based on System Capabilities – Maximum achievable compliance to EIA-748-B – Conduct Internal Surveillance – Get Ready to Support Agency Compliance 31
  • 32. Lessons Learned High Level Summary Conduct a Gap Analyst (Culture, Disciplines, Processes and Tools) Designed a organizational model for deployment that supports your in-house Model, Understand Current Process and Procedures More diligence needed in the planning process: define deliverables early, build estimates at a lower level of detail with documentation of all assumptions and involve appropriate team members in the planning process WBS should be a true-product-oriented WBS Must get EV reporting requirements in contracts, mapping reporting categories to WBS Ensure Project Analyst and Contract Cost Administrator are educated in cost application and its impact on EV Ensure thorough and continuous communications between all team members and sponsors Keep focused on the State of the Agency Reporting, Program, and External 32 Performance Reporting requirements 32
  • 33. Agency Level Training APPEL EVM Courses EVM Overview (6 hours) Integrating Cost and Schedule (16 hours) Understanding EVM (16 hours) Understanding Project Scheduling (8 hours) Beyond Basics EVM: Baseline Control, Risk Considerations and Performance Indicators (16 hours) Beyond Scheduling Basics: Analysis, Control and Reserve Planning (8 hours) Advanced Earned Value Techniques: Recognizing Gaming, Data Abuse and Manipulation (8 hours) Assessing Project Performance (16 hours) The NASA Project Budget Process (6 hours) Integrating EVM with Acquisition (2 hours) Project Management & Systems Engineering – A: Integrated Project Management (20 hours) 33
  • 34. GSFC Code 153 Training Applied EVM Courses EVM Management Overview Training IBR Training Microsoft Project Interface Training WBS Development Training (Draft) Scheduling Training PMB Development Training (Draft) Control Account Management Training Work Authorization Process Training (Draft) Change Control Training (Draft) Project Visibility Training (Draft) EAC Development Training (Draft) wInsight Trainings (Draft) EVM Tool Overview Training (Draft) MPM Training (Vendor Training) 34
  • 35. BACK-Up Charts EVM Related Websites Quick Reference Acronym List Contact Info 35
  • 36. EVM Related Websites OMB Directives OMB Circular A11, Part 7: Planning, Budgeting, Acquisition and Management of Capital Assets: http://www.whitehouse.gov/omb/circulars/a11/current_year/s300.pdf OMB Circular A 11 Part 7 Supplement - Capital Programming Guide: http://www.whitehouse.gov/omb/circulars/a11/current_year/part7.pdf EIA 748 ANSI-EIA 748 Guidelines: http://webstore.ansi.org/ansidocstore/product.asp?sku=ANSI%2FEIA-748-A-1998 NDIA EIA 748 Intent Document: http://www.ndia.org/Content/ContentGroups/Divisions1/Procurement/EVMS_Intent Guide_Nov06.pdf NDIA Surveillance Guide: http://www.ndia.org/Content/ContentGroups/Divisions1/Procurement/PDFs10/NDI 36 A_PMSC_Surveillanceguide_Oct2004.pdf
  • 37. EVM Related Websites NASA Directives NPR 7120.5D Program and Project Management Requirements: http://nodis3.gsfc.nasa.gov/displayDir.cfm?Internal_ID=N_PR_7120_005D_ NPR 7120.7 Institutional Requirements: not available at publication date NPR 7120.8 Research and Technology: not available at publication date NPR 7102.4C Program/Project Management: http://nodis3.gsfc.nasa.gov/displayDir.cfm?t=NPD&c=7120&s=4C NASA FAR Supplement: http://www.hq.nasa.gov/office/procurement/regs/nfstocA.doc NASA FAR EVM Policy: http://www.hq.nasa.gov/office/procurement/regs/pn04- 19.doc NASA Contract Performance Report Formats: http://evm.nasa.gov/reports.html 37
  • 38. EVM Related Websites Related NASA Websites NASA EVM Website: http://evmnasa.gov/index.html NASA APPEL Curriculum Website: http://appel.nasa.gov/node/28 NASA PM Challenge Website: http://pmchallenge.gsfc.nasa.gov/ NASA PM Knowledge Website: http://pmknowledge.gsfc.nasa.gov DOD EVM Websites and Documents DOD Integrated Baseline Review Guide: http://www.acq.osd.mil/pm/ibrmats/IBR%20Documents/IBR_PM_Guide_April_2 003.doc OSD EVM Website: http://www.acq.osd.mil/pm/ DOD Over Target Baseline Guide: https://acc.dau.mil/CommunityBrowser.aspx?id=19576 38
  • 39. EVM Related Websites Related NASA Websites DOD CPR DID: http://www.acq.osd.mil/pm/currentpolicy/cpr_cfsr/CPR%20Final%203-30- 05.pdf DOD Integrated Master Plan(IMP)/Integrated Master Schedule (IMS) Preparation Guide: http://www.acq.osd.mil/se/ed/publications/IMP_IMS_Guide_v9.pdf Other Relevant Links Performance Management Institute: http://www.pmi.org/info/default.asp College of Performance Management: http://www.pmi- cpm.org/pages/home/index.html 39
  • 40. Quick Reference Acronym List AC – Actual Cost LRE – Latest Revised Estimate ACWP – Actual Cost of Work Performed MOA – Memorandum of Agreement ANSI – American National Standards Institute MOU – Memorandum of Understanding BAC – Budget at Completion NPR – NASA Procedural Requirements BCWP – Budgeted Cost of Work Performed OBS – Organizational Breakdown Structure BCWS – Budgeted Cost of Work Scheduled OCE – Office of the Chief Engineer CA – Control Account ODC – Other Direct Cost CAP – Control Account Plan OMB – Office of Management & Budget CAMs – Control Account Managers PCA – Program Commitment Agreement CCB – Change Control Board PMB – Performance Measurement Baseline CPI – Cost Performance Index PMO – Project Management Office CPR – Cost Performance Report PV – Planned Value CV – Cost Variance QA – Quality Assurance DOD – Department of Defense RAM – Responsibility Assignment Matrix EAC – Estimate at Completion SOW – Statements of Work EIA – Electronic Industries Alliance SPI – Schedule Performance Index ETC – Estimate to Completion SV – Schedule Variance ESMD – Exploration Systems Mission Directorate WBS – Work Breakdown Structure EV – Earned Value EVM – Earned Value Measurement EVMS – Earned Value Management Systems GPRA – Government Performance and Results Act IBR – Integrated Baseline Review 40
  • 41. Contacts Points of Contact (POC) Office of Chief Engineering OCE – Dorothy Tiffany (NASA) Dorothy.J.Tiffany@nasa.gov 301-286-5917 – Walter.Majerowicz (CSC) Walter.Majerowicz.1@gsfc.nasa.gov (301) 286-5622 GSFC Earned Value Lead – Vanessa Johnson (SGT) Vanessa.G.Johnson@nasa.gov 301-286-4683 GSFC Earned Value Tools Support – Jeff Kottmyer – Jeffrey.T.Kottmyer@nasa.gov 41 – 301-286-1572