9. • Our Financial position is challenging
• First the good news…
• Turnover is increasing:
£'m Turnover
15
14
13
12
11
10
9
8
2005 2006 2007 2008 2009 2010 2011
10. • But spending is increasing more than income
£'m Income / Expenditure By 2009
15
14
income and
13 spend are
12
11
continuing to
10
9
increase BUT
8 spending is
7
2005 2006 2007 2008 2009 2010
now greater
than income
In 2005 and 2006 income &
spend are both going up but income is more than spend
11. So..
• We need to either reduce spending or find more
income or a bit of both
• But we need to do so in a way that helps us support
more parents
12. At the moment we are using our reserves to bridge
the gap:
£'000
3,000
Actual
If we carry on the same
2,500
2,000
1,500
1,000
500
-
2008 2009 2010 2011 2012 2013
-500
But in 3 years time if we carry on like this there will be none left!
13. What’s the problem?
• Our systems were designed for a much smaller
organisation
• We don’t have the information to understand our
income and expenditure
• We have an inadequate IT infrastructure
• We have multiple accounting systems
• We are not using the potential of the Internet
• Disjointed purchasing has increased costs
• Inappropriate facilities
18. Network stabilised
• Appointed Network Manager
• New server room
• Upgrading the operating systems
• Replaced life expired servers
• Backing up data
22. Next in line:
•On-line CPD bookings
•On-line signup for fundraising
events
•Babble email groups
•Nearly new sale seller registration
23. Branch and PSA finance systems
• Working towards a single finance NCT system
while retaining local autonomy
• Investigating virtualising the local bank
accounts
• Looking towards payments authorised locally
and paid centrally via BACS
• Card access to cash at the local bank branch
• Ending LloydsLink and local bank mandates –
everything that’s needed would be within
Intrabiz
24. Work in progress – Finance & Facilities
• Changed the ‘financial year’ to
match the NCT flow of activities
• Formed a VAT group to reduce
unrecoverable VAT
• Restructured the financial
statements
• Tough and realistic budgeting to
rebuild reserves
• Create efficiencies from the MIDIRS
and baby café mergers
• Refurbishing and extending UKO to
create a suitable training & meeting
venue
25. Will it work?
Audited financial statements year to
September 2011:
NCT Charity – 2010/2011 £’000s
Total incoming resources 14,394
Total resources expended 14,394
Surplus / (deficit) -
26. Better systems Financial Sustainability
More branch
activities, trading, courses
Reaching more parents
More to spend on More income
education, training and information
28. In order to deliver efficient and effective
services to more parents we must:
• Strengthen our central infrastructure
• Improve our service design
• Support our Volunteers and Practitioners
30. Strengthening the Central
Infrastructure
• Development of our contracting function
• Upgrading our database
• Integrating systems to enhance the
management information available to drive
quality improvement
32. Improving Service Design
• Provision of a central Beneficiary and
Supporter Services Unit and single
Helpline
• Developing our course booking facility
• Making the web experience user friendly
and intuitive
34. Support our Volunteers and
Practitioners
• Widening access to parent data for outreach
• Rollout of Volunteer Registration System
• Effective Volunteer Induction
• Enhancement of regional training
• Development of Babble content
36. • Not a building
• A way of thinking about our education
• Gives our education the esteem it deserves
• Helps us showcase quality of our training
37. • Train NCTPs and Volunteers
• Train for a range of roles
• Provide pathways for career and role progression
• Provide a home for our training for external
audiences
38. • Starting September 2012
• Full or Part time study
• BB Practitioner training
• Specialist training
39. Levels 2 + 3 Level 4 Level 5 Level 6
Probationary
Year
NCT Core Masters
Peer Training ‘Specific Honours PhD
Support 6 ‘Core in-depth’ Degree Post
CBBC Modules’ Modules Modules Doctoral
PEAP
In-house Cert HE Foundation Honours
Certificate Birth and Degree Degree
Beyond
40. • B&BPs
• Add one or more specialist pathways if desired
• Foundation degree
• Honours degree
• More career opportunities
41. PNL Tutor
Specialist NCT Yoga for
Practitioner Pregnancy
Practitioner
Researcher
NCT
Doula
Birth and
Foundation Honours
Beyond Hon
Degree Degree
Practitioner
Cert HE BFC
Specialist
NCT Self- Assessor
Practitioner Hypnosis Peer
ANT for Birth Support
Practitioner Trainer
Specialist NCT Baby
Massage Supervisor
Practitioner
Practitoner
42. • Volunteer training will move to college
• Needs based
• Suit expectations of volunteers
• Volunteer learning programmes
• Consultation to develop programmes
• Training by Regional Coordinators
• Training with recognition
43. • Programmes will migrate to college from Sept
2012
• Learning programmes will review current training
• Feedback and review of programmes
• What works well will stay
• First programmes on offer next year
44. • College will house training for professionals
• Competencies
• Specific modules
• Training for all environments
• Current programmes will migrate over after review
45. Education Manager
Clea Harmer
Tutor Pastoral Managers
Cathy Finlay: Quality and New Developments
Ann Bradwell: Student Forum/Opps Fund
Lynn Thompson: CPD
Admissions Manager
Juliana Beardsmore
Education Finance Manager
Virginia Campbell
Education Champions
Suzy Colebeck, Jolene Galbreath, Sarah Harrison, Victoria Ward
46. Quality is the keystone of NCT training, so we have:
• Chosen a new University Partner who supports
the aims of the College
• Developed a robust new training programme
• Appointed a Tutor Pastoral Manager who
responds to all complaints
47. NCT College, supported by the University of
Worcester, has a clear and important role in working
towards and achieving NCT’s 2010-2020 Strategy
Notas del editor
We have set our sights high – twenty, twenty, twenty – to reach 20 million parents by 2020 To do this we need a charity which is efficient and effective. That charity needs to have…
So, that’s the challenge, now, what are we going to do between now and 2020 to achieve it so we can meet our 202020 goal?We’re now going to hear in turn from the 4Directorates responsible for coordinating the work to achieve this objective.
Delivering on the vision – providing skilled people in a range of roles to reach 20 million parents
The first point to make clear is that NCT College is not a building …NCT College is just another way of thinking about NCT Education and what it can offerIn many ways NCT Education is the ‘jewel in the crown’, but one that is rarely recognised as such, especially by those outside NCTNCT College allows us to take our training forward to showcase to rest of world
It will train NCT Practitioners & Volunteers to fulfil a wide range of roles to the highest standardIt will allow NCT Practitioners & Volunteers to develop flexible and relevant career & NCT role progression pathsIt will be the place of choice to train for any external professional working with parents during the transition to parenthoodIt will provide the volunteer training through RCs
The new Practitioner training pathway that is being developed will:Start in September 2012Offer a choice of either full-time or part-time studyAllow students to qualify as Birth and Beyond Practitioners at the end of the first year if they study full-timeAllow students to go on to specialise in a variety of Practitioner Roles
NCT College will create better career pathways for practitionersBirth and Beyond Practitioners will be able to choose one or more Specialist Practitioner pathways to build onto their skill setFor those who want to complete a Foundation Degree or an Honours Degree even more career options open up
NCT College will provide training for Volunteers which is both relevant and tailored to their needs and expectationsVolunteer learning programmes will be developed with parents services directorate and Tutors NCT College will consult with volunteers on what training they feel would help them in their rolesThe training will be provided locally by RCs who have been trained by Tutors Training through NCT college will improve the outputs for volunteers in NCT – skills for other roles, CV etc
Volunteer learning programmes will migrate to NCT college from Sept 2012Learning programme will review all existing training and keep what works best as well as revising programmes based on needs of new strategy and volunteer feedback First programmes on offer Jan 2013
NCT College will be the place of choice to train for anyone interested in working with parents during the transition to parenthoodRobust Competencies will underline the quality of our training programmes and allow External Professionals to identify specific Modules to studyNCT College will train those wishing to work in all environments from schools to Children’s CentresExisting programmes will migrate over, subject to review