Whose job is it anyway? Getting the balance right between governing and managing
1. WHOSE JOB IS IT ANYWAY?
GETTING THE BALANCE RIGHT
BETWEEN GOVERNING AND
MANAGING
SPEAKERS
ROS OAKLEY, ASSOCIATION OF
CHAIRS
GARETH MITCHELL, MAF UK
DAVID BLOOMFIELD, NMC
MARIA AGUILAR, HR
SERVICES PARTNERSHIP
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9. HELLO
• Dr David Bloomfield, CEO National Migraine Centre
• Speaking as an individual not representing NMC
10. GOVERNANCE?
Corporate governance is the system by which businesses are directed and
controlled - Cadbury Report, UK
Governance is a word used to describe the ways that organisations ensure
they run themselves efficiently and effectively. It also describes the ways
organisations are open and accountable to the people they serve for the work
they do - an NHS definition
Governance is a term used to describe the trustees’ role in: the long term
direction of the charity, including its objectives or purposes - a charity
definition
11. SIZE IS KEY
t/o 97% charities < £1m
In many Charities,
• There are no ‘staff’ only volunteers and these may include trustees / directors
• Number of trustees / directors ≥ staff
12. LIFE IS NOT STRAIGHTFORWARD………
When does governance that may include light touch mentoring
and or coaching become
a) suggestive ‘covert’ management?
b) overt management?
13. RISK: TRUSTEE MGT. vs. GOVERNANCE
Size of charity
Capability of
management
Low risk of trustees straying into mgt.
High risk of trustees straying into mgt. Moderate risk
Moderate risk
14. COPING WITH TRANSIENT STRESS
Size of charity
Capability of
management
Governance
Mentoring & Coaching?
Very Light Touch Management: with care???
Governance
Governance
15. TRUSTEE TYPES
1. The Gem: what we all aspire to be: diligent, constructive,
responsive, insightful, helpful, positive and hands off
2. Most of us are striving to be a gem.
3. The Trophy: the disillusioned unresponsive following their own
agenda or with no agenda.
16. PEOPLE & PROCESS
PEOPLE
• Culture must be right
• Passion? Yes, but controlled. A
medical doctor cannot become
involved with every patient
• Unreasonable: progress occurs when
people break the mould – but you
can’t continually break every mould –
this is the route to anarchy – and
there are ways to break the mould!
PROCESS
• Required to recruit, induct and train
trustees.
• In utopia - CPD programmes but who
has the time?
• Board process
• Papers out on time
• No surprises – honesty & transparency
• CEO & Chair relationship
17. CHEMISTRY
• If you don’t respect and trust your colleagues there is a problem ……………
• Liking colleagues helps immensely ………..
• You must buy into a common culture
• It is the role of the CEO and Chair to set and change a culture
• Cultural change is one of the most difficult processes to deliver
• Staff and boards can become stuck and not appreciate the need to change
• The new broom can sometimes wish to initiate unnecessary change and or
attempt to deliver necessary change inappropriately
26. Scheme of delegation
Delegated matter Reserved by Board Delegated to CEO
Strategy Develop strategy having listened to Leadership
Team views
Develop business plans to deliver strategy
Annual accounts Approve accounts
Select auditors
Ensure accounts prepared
Manage relationship
People Approve the following policies
Settlements above £……..
Appointment of CEO, and Fin Director
Ensure policies reviewed by experts
Settlements up to £…….
Appointment of all other staff
27. Thank you for listening
Maria Aguilar
The HR Services Partnership
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