XtendHR: NGA HR's SAP Hana Cloud Platform extensions for HR
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Presentation delivered by Katy Powell from NGA Human Resources at SAP D-Kom in Karlsruhe, Germany, on January 12, 2017. XtendHR, the future-proofed HR apps - powered by NGA HR - deliver digital HR transformation results quickly. The apps – built on the HR HANA Cloud Platform - help organizations deploy, roll out, configure and manage SuccessFactors Employee Central faster, safer, better and cheaper.
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XtendHR: NGA HR's SAP Hana Cloud Platform extensions for HR
- 1. Copyright NGA Human Resources. All rights reserved. NGA Xtend.HR Extend Your Journey to High- Performance HR Processes in the Cloud SAP d-Kom Thursday 12 Jan 2017 Katy Powell, XtendHR Business Manager
- 2. 15 May 2013 Copyright NGA Human Resources. All rights reserved. Agenda 1. Introductions 2. About XtendHR 3. Why do we need XtendHR 4. How does it work 5. Our XtendHR model 6. Focus on the existing Apps
- 3. NGA Human Resources confidential. All rights reserved. 3 NGA by the Numbers 8m+employees served on NGA- installed HR systems 150+ Working with 8,000employees in 35 countries 1,000+HR system implementations 452m £FY2015 revenue | c. 640m USD 145 Providing HR & Payroll services in 8 HCM platforms which NGA can deliver HR services on 25+ 1 out of 5 of Fortune 500 companies countries languages supported in our HR service centers UK SMB <500 employees 4 key market segments UK Large & Mid-Market >500 employees ANZ Large & Mid-Market >200 employees Enterprise >5,000 employees HR BPO & BPaaS clients 1969 In the business of HR & payroll since
- 4. Copyright NGA Human Resources. All rights reserved. NGA & SAP SuccessFactors by the Numbers 145 Countries in which we provide HR & Payroll services Global SAP BPO Partner Since 2004 Largest SAP BPO partner in HR/payroll SAP VAR Partner Since 2012 Global SuccessFactors Partner Since 2013 1,000 SAP HCM Implementations 461 SuccessFactors modules deployed SAP HCM Experts 70+ countries where we delivered SuccessFactors Average population of NGA SuccessFactors clients 16,000 100+HR BPO clients 1,300+ 300 SuccessFactors Module Certifications2,500+Technical/Engineering HR Experts
- 5. Copyright NGA Human Resources. All rights reserved. SAP-NGA partnership: a history of co-innovation ARINSO founded First projects with Shell & Exxon CMC rebrands as Northgate ARINSO enters into BPO agreement with SAP Rebrands as NGA Human Resources 1994 2000 2003 2004 2007 2008 2009 2013 2015 2016 ARINSO country localizations for SAP HCM: Luxembourg, 7 countries in Africa Northgate acquires ARINSO to form NorthgateArinso euHReka v1.0: preconfigured payroll 2017 NGA introduces first HCP extension for Employee Central NGA launches ClearSky BPaaS offering euHReka v2.0: HCM in the cloud – powered by SAP NGA enters into BPO agreement with SuccessFactors Successful achievement of BPO revenue & quality audit commitments Launches XtendHR
- 6. Copyright NGA Human Resources. All rights reserved. HfS Research BluePrint Report for SuccessFactors Services, 2016 Analyst Recognition SuccessFactors Services: design, build, test, maintain, run NelsonHall NEAT Report, Cloud-based HR Services, 2016
- 7. Copyright NGA Human Resources. All rights reserved. Introduction • November 2016: is launched • Primary objective: enabling Digital HR Transformation by bridging process and technology gaps using the HANA Cloud Platform. • NGA HR is a founding member of SAP’s HANA Cloud Plaftorm Advisory council. • To find out more http://www.ngahr.com/nga-human-resources-launches- xtendhr 7
- 8. Copyright NGA Human Resources. All rights reserved. About XtendHR • 5 HR Extensions live, 10 in development, pipeline of 50. • XtendHR also builds bespoke/custom Apps • Fits perfectly with the SuccessFactors philosophy: “Start anywhere, go everywhere”! To find out more about XtendHR: www.XtendHR.com 9
- 9. Copyright NGA Human Resources. All rights reserved. About XtendHR 10 “Appreciating that the future of HR is in the Cloud, XtendHR is ensuring a far quicker and more efficient business transition by addressing their very specific HR challenges and opportunities with its growing portfolio of SAP HANA Cloud Platform based HR apps on SuccessFactors.” Marc Geall, SVP, GM HCP Platform Partner Ecosystem at SAP
- 10. Copyright NGA Human Resources. All rights reserved. Why do we need XtendHR Extensions and Apps? Extend Our Clients HCM Solution with High Performance Cloud Apps Easily deployed on any device, our XtendHR apps deliver digital HR transformation results in just days addressing specific business challenges requiring quick integration with other systems, putting the clients HR system at the heart of the employee experience. 11
- 11. Copyright NGA Human Resources. All rights reserved. “You don't need to be using Cloud HR solutions to take advantage of our apps as they work with and connect to OnPremise technology as well” explains Amit Soni, Technology Leader at XtendHR. • Built on SAP’s HANA Cloud Platform, businesses can benefit immediately from smart, real-time apps. • Integrated with back office apps. How Does it work? 12
- 12. Copyright NGA Human Resources. All rights reserved. Many Benefits to Extensions via HCP 13 Integrated View Personalization Minimal Coding Required Fosters Creation Mobile & Social Maximizes the Ability of the Cloud Drives Growth & Innovation Greater Employee Engagement Reusable Core App Functions Governance & Compliance Procedures Competitive Advantage for Customers Quick & Easy to Define Custom Objects Rapid & Quick to Deploy Configured to Customer Requirements Time Saver for Management Greater Connectivity Customer ROI Improved Workforce Agility & Highly Adaptive Competitive Advantage for Customers Reusable Core App Functions Governance & Compliance Procedures Quick & Easy to Define Custom Objects Rapid & Quick to Deploy Competitive Advantage for Customers
- 13. Copyright NGA Human Resources. All rights reserved. A fast, efficient and highly targeted way to close gaps in clients HCM landscape with smart SAP HANA Cloud Platform apps How does it work? 14 Cloud, on Premise or Hybrid Based on SAP’s FIORI UX Design Patterns Available from Computer, Smart phone, Tablet… Developed on SAP’s HCP – Hana Cloud platform One time Fixed Price + Monthly Fees Quick Integration Weeks to deploy Intuitive ePaSS License with SAP Transpare nt for clients Customize SuccessFactors Employee Central Integration with On-premise, Cloud , hybrid solutions
- 14. Copyright NGA Human Resources. All rights reserved. Leveraging SAP’s PaaS vision 15
- 15. Copyright NGA Human Resources. All rights reserved. Pre-built – available on the SAP App Center : www.sapappcenter.com/search/nga Custom - NGA SAP HANA Cloud Platform Extensions Custom built to address unique functionality requirements: Find out more… www.xtendhr.com • NGA Hiring Assistant – Accelerating the hiring process • NGA Reward central – Efficient management of employee rewards • NGA Case Management Central – Unified employee inbox integrated with any HR case management solution • NGA HR Request Central – Direct visibility for employees and managers into the status of HR requests and workflows • NGA ID Sync – Seamless and automatic integration of employee IDs between SAP SuccessFactors and enterprise identify management systems. • A roadmap of 50+ apps for the years to come Our XtendHR Model 16
- 16. Copyright NGA Human Resources. All rights reserved. Monitor Your Tickets with NGA HR Request Central • NGA HR Request Central provides employees with visibility into the status of HR requests and workflows across a complex HCM landscape. • For the employees, this means a realistic time-to-resolution can be established between them and the business. Employees feel in control and assured that their request is being processed efficiently. • For the business, this clarity removes the need to launch support tickets with the HR shared service centre. XtendHR Apps: HR Request Central 17
- 17. Copyright NGA Human Resources. All rights reserved. Unify and Simplify Employee ID Management with NGA ID Sync • NGA ID Sync introduces one-step employee ID entry for Employee Central. It automates the transfer of data between the platform and any ID management system. • Managers – can rely on accuracy of reports and data, and benefit from increased engagement with employees. • Business leaders – error free data, reporting and analytics provide a highly accurate and real-time view of employee statuses. • Employees – assurance that contact details are accurate so application, files and processes access is possible. • Stakeholders – this integrated, streamlined and automated tool lowers IT-related costs, speeds up on-boarding and increases efficiency. XtendHR Apps: ID Sync 1/2 18
- 18. Copyright NGA Human Resources. All rights reserved. Unify and Simplify Employee ID Management with NGA ID Sync XtendHR Apps: ID Sync 2/2 19
- 19. Copyright NGA Human Resources. All rights reserved. XtendHR Apps: Hiring Assistant Accelerate the Hiring Process with NGA Hiring Assistant • NGA Hiring Assistant creates a one-step, end-to-end hiring process, reducing the typical HR admin time from several days to minutes. • All new starter data is simultaneously shared to the relevant business systems including core HR, payroll, finance, sales, and CRM. • Security verification, contract creation, badges requests, ID-user-role generations, and notifications to all other relevant departments are activated simultaneously 20
- 20. Copyright NGA Human Resources. All rights reserved. XtendHR Apps: Reward Central Manage Total Rewards Smarter and More Efficient with NGA Reward Central • NGA Reward central cuts the time and cost of HR ticket administration by providing employees with a single point of access and administration for the self-service management of their salary, rewards and benefits entitlements. 21
- 21. Copyright NGA Human Resources. All rights reserved. XtendHR Apps: Case Management Central Case Management Central Seamlessly Integrate HR Cases and Tickets • NGA Case Management Central simultaneously integrates data from Employee Central (or other standard HCM) with any HR case management solution. HR tickets are presented in a single inbox. • Of equal benefit to the business and employee, this central view of HR tickets and case history will immediately reduce the number of queries and expedite the resolution of those remaining 22
- 22. Copyright NGA Human Resources. All rights reserved. XtendHR Video 23
- 23. NGA Human Resources - Confidential. 24 Questions & Answers www.XtendHR.com
Notas del editor
- Introduce yourself: Good afternoon dKom, great to be here… Hi I am Katy Powell, I am the XtendHR Business Manager at NGA Human Resources, here to talk to you today about how excited we are about the SAP PaaS strategy and what that means to NGA
- NGA Human Resources is a HR and Payroll focused business providing HR and Payroll services globally underpinned by technology. Walk through chart
- NGA HR is the only UK partner to achieve the SAP Recognised Expertise Award in SAP’s HR Cloud Solution, SuccessFactors. NGA HR is a certified SAP BPO partner since 2004. NGA HR has been selected by SAP for its Business Process expertise, SAP solution experience and quality performance on HR BPO projects. With one of the largest SAP HR implementation practices across the globe, NGA HR has delivered projects to over 1,000 clients, implementing solutions serving over five million employees. NGA HR has received numerous SAP Pinnacle Awards over the years, which recognise from existing customers overall satisfaction and ability to partner in a successful fashion to continuously attain and exceed customer needs. It is not simply certification that demonstrates the quality proposition posed by NGA HR and SAP’s partnership, but the recognition of our customers. SAP was so impressed by the quality of the work NGA HR delivered to a leading financial institution that the customer was nominated for and won the SAP Quality Application Bronze Award for the implementation delivered by NGA HR. NGA are also the Recommended Partner for implementing SAP SuccessFactors Managed Payroll
- As you see there is a very long line of heritage with the business starting in 1969 as CMC then through mergers and acquisitions over the years becoming NGA Human Resources in 2013 SAP and NGA have a well established long term relationship, as you see on the journey timeline of NGA Human Resources, we entered into a BPO agreement back in 2004
- NGA is recognised by the market analysts as been a market leader. Here are a couple of analyst charts. The first chart is the Horses for Sources analyst chart showing NGA HR again in the top right quadrant which is excellent at Innovation and Execution and in fact is in the As A Service Winners Circle. And the second from NelsonHall show the 2016 Cloud – Based HR Services with NGA in the top right quadrant, with High ability to deliver immediate benefit and high ability to meet future client requirements. So with that bit of context on who we are and the importance of our mutual relationship, lets focus on XtendHR
- In November 2016, XtendHR is lauched HR & Payroll industry first standalone SAP Hana Cloud Platform App development business XtendHR is an NGA Human Resources Business with the primary objective of enabling the Digital HR Transformation journey by bridging process and technology gaps using the HANA Cloud Platform. Becuase of our commitment and early use of HCP, we enjoy the coverted position of been a founding member of the SAP’s HANA Cloud Plaftorm Advisory council
- XtendHR already has five Digital HR Extension Apps live and available via the SAP App Store, 10 more in development and a pipeline of 50, all designed to bridge gaps between OnPremise and Cloud processes. We can of course also build bespoke apps for customers if they wish This approach of XtendHR fits excellently with the Start Anywhere, Go Everywhere philosophy of SuccessFactors
- Here is what Marc Geall your own SVP in HCP has to say about XtendHR
- Why do we need XtendHR … Mandetory things you need to do to keep the lights on - as an example May be tracking specific training that needs to be done on a set frequency, perhaps the annual security training. Differentiate – tracking/sharing things that help you attract and retain the right employees Because of delivering via HCP, it plays excellently to whatever hardware strategy is in play including BYO, this is really exciting for many customers.
- As Amit Soni our Technology Leader at XtendHR says, You don’t need to be using CloudHR solutions to take advantage of our apps as they work with and connect to OnPremise technology as well. Our extensions work really well for On Premise, Hybrid or fully Cloud based clients, they can offer an excellent entry point into the digital HR journey Building on SAP’s HANA Cloud Platform, businesses can benefit immediately from smart, real-time apps that will transform a standard HCM platform into a high-performance workforce management engine. Integrated with back office apps, to provide employees with a highly personalized user experience, and management with vital workforce data and advanced analytics.
- There are so many huge benefits to extensions built via HCP, this also plays really well to the SAP vision of SuccessFactors been the single source of truth. Helps organisations stay fresh in their HR approach driving growth and innovation and delivering competitive advantage
- Go through each bit. When all put together this makes for a very compelling business case for our customers
- . Leveraging SAPS PaaS Vision With SF as the pipeline of all core data and the HCP extensions providing input and extract of data around. This truly gives us the ability to offer clients a truly integrated view of data across their HR Payroll landscape
- Five XtendHR Apps are already available and live for some customers addressing common HR and business process gaps: Hiring Assistant Reward Central Case Management Central HR Request Central ID Sync We invite businesses to discuss their challenges and needs with us
- Primarily targeted at on premise clients that don’t have any easily visible workflow Dramatically reduces the need for HR shared service centers by giving employees access to their data, you reduce the need for them to keep calling the HR team for updates.