NHS Improving Quality (NHS IQ) presentation by Professor Moira Livingston
The new driving force for improvement across the NHS in England
Set up from 1 April 2013 and hosted by NHS England
Improving health outcomes across England by providing improvement and change expertise
Creating one improvement organisation that is in alignment with the NHS’ needs and challenges
Building on the wealth of knowledge, expertise and experience that has gone before
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NHS Improving Quality (NHS IQ)
1. Improving health outcomes across England by providing improvement and change expertise
The new driving force for improvement
across the NHS in England
Professor Moira Livingston
2. Financial challenges
Quality outcomes and experience is the new focus
Rising expectations
We need to do more, for less…….. and better
NHS IQ is an evidence-based organisation that is
aligned to the current needs and challenges of the NHS
We need to learn from the past: what works and what
doesn’t
Why are we here?
3. Set up from 1 April 2013 and hosted by NHS England
Improving health outcomes across England by
providing improvement and change expertise
Creating one improvement organisation that is in
alignment with the NHS’ needs and challenges
Building on the wealth of knowledge, expertise and
experience that has gone before
Introducing NHS Improving Quality (NHS IQ)
National Cancer Action Team, National End of Life Care Programme, NHS
Diabetes and Kidney Care, NHS Improvement, NHS Institute for Innovation
and Improvement.
Hosts NHS Interim Management and Support, Improving Access to
Psychological Services (adult and children and young people), National
Peer Review Programme.
4. The go to’ organisation leading improvement in England
A catalyst for change
A partner to drive transformation in the NHS
A focal point for the system - creating impact through
connectivity and support
Delivering real benefits for people using NHS services
Developing the thinking and spreading knowledge on
transformational change
Becoming a source of international expertise for
improving quality in healthcare
Our vision
We will demonstrate value and strength by being
6. Seven day services
A & E: a symptom of system wide health
Integrated care
Emerging priorities
A pioneer-led programme of work to enable
and encourage local innovation, address
barriers and disseminate learning
A partnership of 13 national organisations and
bodies
8. A core team and a range of delivery partners
Work with you to implement improvements
Across sectors
Understanding what you need and want
Solution focused and future proof
Being open, agile, entrepreneurial, transparent
…….and grounded to the needs of the NHS
Supporting a two way knowledge system
Improving understanding of successful change: NHS
Change Model
How we work
9. Everything we know about
successfully delivering change
for the better in the NHS,
all in one place
www.changemodel.nhs.uk
NHS Change Model
10. Improving quality is everyone’s business
Improved experience and outcomes for everyone
Successful improvements are spread and sustained
An evidence base will support success and impact
evaluation
Continuing commitment across the whole system to
service improvement
Greater integration: engagement across services
Evidence of return on investment: large scale
change, for the better, at minimal cost
What will success look like
11. What are your key priorities for
quality improvement?
What are our shared priority
areas that will best enable us
improve the health and
healthcare for everyone?
How should we organise our key
resources for improvement?
How can we best work with you?
Key issues for the next
stage of improvement