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Disrupting Hate Discourses
Through the Adoption of the
‘Get Ready to Act Against
Social Media Propaganda’ Model
July, 2018
Nadia Naffi, PhD
Ann-Louise Davidson, PhD
Paris
Cologne
Nov Dec Jan Feb Mar Apr May June Jul Aug Sep Oct Nov Dec Jan
2 0 1 6
Brussels Nice
Feb
Quebec
Berlin
Edmonton
2 0 1 5
Mar Apr
London
Stokholm
2 0 1 7
May
ManchesterSome of the Events that Led to a High
Level of Online Reactions Against
Syrian Refugees and Muslims
Trump
Supporters
and critics of
M-103 (motion
condemning
Islamophobia)
clash across
Canada in
2017.
Muslim Refugees
=
Terrorsist Rapists
Alexandre Bissonnette
Research on youth and on social media claims that
youth are victims, easily manipulated by the plethora
of messages shared online. 

(Wohn, Ellison, Khan, Fewins-Bliss, & Gray, 2013; Spears & Postmes, 2015)
“Substantial portions of youth are far less likely
than others to have voice and influence” 

(Cohen, Kahne, Bowyer, Middaugh, & Rogowski, 2012)

They are reluctant to share their perspective
online and act as “power users (frequent
users)”, instead of “powerful users (influential
users)”.

(Kahne, Hodgin, & Eidman-Aadahl, 2016)
Used fake news

Exploited: social media algorithms

Exploited: perceived dissimilarities, perceived
threat, lack of contact, social categorization,
and locus of control

Propaganda Against the
Resettlement of Refugees
1.How do youth construe online interactions about the Syrian
refugee crisis?
2.How do youth construe their role in the integration and the
inclusion of refugees in a context where the image of
refugees is deeply influenced by social media?
3.What knowledge and skills do youth develop when they
engage in analyzing their thoughts and behaviours in
regards to sensitive and controversial issues such as the
refugee crisis and resettlement?
4.How could this knowledge and these skills facilitate their
engagement in civic online reasoning and participatory
politics?
Research Questions
Ontario
Canada
Quebec
Canada
Portugal
Poland
Lebanon
Netherlands
Germany
Belgium
Ukraine
UK
France
Greece
126 Interviews
16-24 Years Old

150 hours of data
Integration Inclusion
Interdependent
Negotiation
16
1. Kelly’s Self-
Characterization
Technique
2. Procter’s Perceiver
Element Grid (PEG)
(Qualitative Grid)
3. Kelly’s Repertory
Grid Technique
4. Hinkles’ Laddering
Technique
Methods
Unconscious filtering Explained online behaviour
Self-interest Sense of social responsibility
Worthless voice
Capable, empowered
and influential voice
Labeling Trying to understand
Offline and online dialogue
with refugees and host society
Offline intervention
with refugees
Results
Analyze
My behaviour 

in the context 

of social media
propaganda
Question
My position in
the context 

of social media
propaganda ??
Evaluate
My readiness

to act against social
media propaganda
Design
My counter
propaganda
strategies
Prepare
Myself 

to counter
social media
propaganda
Nadia Naffi 2018
Get Ready to Act Against Social Media Propaganda Model
“Know Thyself”:
An Essential Process to Confront Social Media Propaganda
Analyze
Analyze
my behaviour
in the context
of propaganda
Which strategies/
media usage/
messages draw my
attention?
How do I react to
propagandist
behaviours?
How do I explain my
network’s reaction?
How do I react to my
networks’ behaviours?
Why?
Design
the counter -
propaganda
strategies
to adopt
What goal(s) do I want
to achieve?
Who are my
audiences?
How do I perceive my
role in reaching this
goal?
What are my
knowledge, skills and
resources?
What actions should I
take?
Design
Why?
Address
the factors
influencing
my move
to action
Do I care?
Do I care enough to
act?
What are my action
catalysts?
How can I enhance
them?
What are my action
inhibiters?
How can I eliminate
them?
Prepare
Why?
Evaluate
What is my stance on
the issue?
Investigate
my stance
on a sensitive
controversial
issue targeted
by propaganda
Why?
Question
Evaluate
my readiness
to act
How confident am I to
actively engage in the
counter-propaganda
actions I planed?
Why?
ActEvaluate
Civic Online
Reasoning
…
Participatory
Politics
AnalyzeQuestion Design Prepare Evaluate
From Passive Bystanders to Agents of Change
…who engage in civic online reasoning, stand up to propaganda, identify
ways to leverage the power of social media and have greater control,
voice and influence over issues that matter most in their lives
Media Literacy Propaganda
Awareness
…
Thank you for listening!
Questions?

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Disrupting Hate with Anti-Propaganda Model

  • 1. Disrupting Hate Discourses Through the Adoption of the ‘Get Ready to Act Against Social Media Propaganda’ Model July, 2018 Nadia Naffi, PhD Ann-Louise Davidson, PhD
  • 2. Paris Cologne Nov Dec Jan Feb Mar Apr May June Jul Aug Sep Oct Nov Dec Jan 2 0 1 6 Brussels Nice Feb Quebec Berlin Edmonton 2 0 1 5 Mar Apr London Stokholm 2 0 1 7 May ManchesterSome of the Events that Led to a High Level of Online Reactions Against Syrian Refugees and Muslims Trump
  • 3. Supporters and critics of M-103 (motion condemning Islamophobia) clash across Canada in 2017.
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  • 6. Alexandre Bissonnette Research on youth and on social media claims that youth are victims, easily manipulated by the plethora of messages shared online. (Wohn, Ellison, Khan, Fewins-Bliss, & Gray, 2013; Spears & Postmes, 2015)
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  • 12. “Substantial portions of youth are far less likely than others to have voice and influence” (Cohen, Kahne, Bowyer, Middaugh, & Rogowski, 2012) They are reluctant to share their perspective online and act as “power users (frequent users)”, instead of “powerful users (influential users)”. (Kahne, Hodgin, & Eidman-Aadahl, 2016)
  • 13. Used fake news Exploited: social media algorithms Exploited: perceived dissimilarities, perceived threat, lack of contact, social categorization, and locus of control Propaganda Against the Resettlement of Refugees
  • 14. 1.How do youth construe online interactions about the Syrian refugee crisis? 2.How do youth construe their role in the integration and the inclusion of refugees in a context where the image of refugees is deeply influenced by social media? 3.What knowledge and skills do youth develop when they engage in analyzing their thoughts and behaviours in regards to sensitive and controversial issues such as the refugee crisis and resettlement? 4.How could this knowledge and these skills facilitate their engagement in civic online reasoning and participatory politics? Research Questions
  • 17. 16 1. Kelly’s Self- Characterization Technique 2. Procter’s Perceiver Element Grid (PEG) (Qualitative Grid) 3. Kelly’s Repertory Grid Technique 4. Hinkles’ Laddering Technique Methods
  • 18. Unconscious filtering Explained online behaviour Self-interest Sense of social responsibility Worthless voice Capable, empowered and influential voice Labeling Trying to understand Offline and online dialogue with refugees and host society Offline intervention with refugees Results
  • 19. Analyze My behaviour in the context of social media propaganda Question My position in the context of social media propaganda ?? Evaluate My readiness to act against social media propaganda Design My counter propaganda strategies Prepare Myself to counter social media propaganda Nadia Naffi 2018 Get Ready to Act Against Social Media Propaganda Model
  • 20. “Know Thyself”: An Essential Process to Confront Social Media Propaganda Analyze Analyze my behaviour in the context of propaganda Which strategies/ media usage/ messages draw my attention? How do I react to propagandist behaviours? How do I explain my network’s reaction? How do I react to my networks’ behaviours? Why? Design the counter - propaganda strategies to adopt What goal(s) do I want to achieve? Who are my audiences? How do I perceive my role in reaching this goal? What are my knowledge, skills and resources? What actions should I take? Design Why? Address the factors influencing my move to action Do I care? Do I care enough to act? What are my action catalysts? How can I enhance them? What are my action inhibiters? How can I eliminate them? Prepare Why? Evaluate What is my stance on the issue? Investigate my stance on a sensitive controversial issue targeted by propaganda Why? Question Evaluate my readiness to act How confident am I to actively engage in the counter-propaganda actions I planed? Why?
  • 21. ActEvaluate Civic Online Reasoning … Participatory Politics AnalyzeQuestion Design Prepare Evaluate From Passive Bystanders to Agents of Change …who engage in civic online reasoning, stand up to propaganda, identify ways to leverage the power of social media and have greater control, voice and influence over issues that matter most in their lives Media Literacy Propaganda Awareness …
  • 22. Thank you for listening! Questions?