7. Our most valuable resource, our people & they
need to be loaded with the relevant
information to make precise decisions.
We need new approaches to know how we lead
and align our people, how we form teams, how
we engage with our customers, how we gather
feedback and make decisions.
10. The heart of business agility is no less than
the very reason we exist: our Customer
Keeping customers at the center, around the
customer the Domains of Business Agility consisting
of 12 other interacting domains across four
dimensions.
