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© Botsociety Inc. 2017-2018 - vittorio@botsociety.com
Vittorio Banfi
Co-founder and CEO
2
Design Conversational Interfaces
Vittorio Banfi - CEO
vittorio@botsociety.com
© Botsociety Inc. 2017-2018 - vittorio@botsociety.com
Some of our customers
Our investors
© Botsociety Inc. 2017-2018 - vittorio@botsociety.com
Retail
5
© Botsociety Inc. 2017-2018 - vittorio@botsociety.com
Shift toward
micro brands
6
© Botsociety Inc. 2017-2018 - vittorio@botsociety.com
Copyright 2017 Nielsen Company (US) LLC. All rights Reserved 7
© Botsociety Inc. 2017-2018 - vittorio@botsociety.com
Personal
relationship with
the brand
8
© Botsociety Inc. 2017-2018 - vittorio@botsociety.com
Smaller brands have an unfair advantage
9
Small brand
© Botsociety Inc. 2017-2018 - vittorio@botsociety.com
Scaling personal relationships is difficult
10
Bigger brand ?
© Botsociety Inc. 2017-2018 - vittorio@botsociety.com
Scaling conversations with technology
11
Brand
Conversational experiences
© Botsociety Inc. 2017-2018 - vittorio@botsociety.com
Building relationships at scale
12
© Botsociety Inc. 2017-2018 - vittorio@botsociety.com
Building relationships at scale
13
1. Analyze conversations
2. Design the conversations
3. Build the agent
© Botsociety Inc. 2017-2018 - vittorio@botsociety.com
1. Analyze the conversations already happening
14
Brand
© Botsociety Inc. 2017-2018 - vittorio@botsociety.com
2. Design the conversational experience
15
Use cases
Tone of voice
Brand persona
}
© Botsociety Inc. 2017-2018 - vittorio@botsociety.com
3. Build the agent
16
Mature tech
Open source
A.I. training
>
Thank you
© Botsociety Inc. 2017-2018 - vittorio@botsociety.com

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Making inroads to conversational commerce

  • 1.
  • 2.
  • 3. © Botsociety Inc. 2017-2018 - vittorio@botsociety.com Vittorio Banfi Co-founder and CEO 2
  • 4. Design Conversational Interfaces Vittorio Banfi - CEO vittorio@botsociety.com
  • 5. © Botsociety Inc. 2017-2018 - vittorio@botsociety.com Some of our customers Our investors
  • 6. © Botsociety Inc. 2017-2018 - vittorio@botsociety.com Retail 5
  • 7. © Botsociety Inc. 2017-2018 - vittorio@botsociety.com Shift toward micro brands 6
  • 8. © Botsociety Inc. 2017-2018 - vittorio@botsociety.com Copyright 2017 Nielsen Company (US) LLC. All rights Reserved 7
  • 9. © Botsociety Inc. 2017-2018 - vittorio@botsociety.com Personal relationship with the brand 8
  • 10. © Botsociety Inc. 2017-2018 - vittorio@botsociety.com Smaller brands have an unfair advantage 9 Small brand
  • 11. © Botsociety Inc. 2017-2018 - vittorio@botsociety.com Scaling personal relationships is difficult 10 Bigger brand ?
  • 12. © Botsociety Inc. 2017-2018 - vittorio@botsociety.com Scaling conversations with technology 11 Brand Conversational experiences
  • 13. © Botsociety Inc. 2017-2018 - vittorio@botsociety.com Building relationships at scale 12
  • 14. © Botsociety Inc. 2017-2018 - vittorio@botsociety.com Building relationships at scale 13 1. Analyze conversations 2. Design the conversations 3. Build the agent
  • 15. © Botsociety Inc. 2017-2018 - vittorio@botsociety.com 1. Analyze the conversations already happening 14 Brand
  • 16. © Botsociety Inc. 2017-2018 - vittorio@botsociety.com 2. Design the conversational experience 15 Use cases Tone of voice Brand persona }
  • 17. © Botsociety Inc. 2017-2018 - vittorio@botsociety.com 3. Build the agent 16 Mature tech Open source A.I. training >
  • 18. Thank you © Botsociety Inc. 2017-2018 - vittorio@botsociety.com