This document discusses the disruption of retail by new technologies and business models. It analyzes trends in industries like fashion, groceries, computers, and automotive that are being impacted by e-commerce platforms. The emergence of direct-to-consumer brands and on-demand delivery are reshaping customer expectations around product selection, convenience, and personalization. Traditional retailers must adapt their business models to focus on curation, access, and easy customer experiences in this new landscape of abundance and information symmetry. The key is becoming a platform that can power stacks of specialized businesses through the creation of tailored and social brand experiences.

1. Pascal Finette
be radical / Singularity University
July 22, 2019
SESSION:
Navigating the future:
The ‘now what’ of retail disruption

2. What? Photo: Nick Otto for Singularity University

3. Infographic: radical Ventures LLC

4. So What? Photo: Nick Otto for Singularity University

5. Low Volume / High Margin
High Volume / Low Margin
Infographic: radical Ventures LLC

6. Low Volume / High Margin
High Volume / Low Margin
Infographic: radical Ventures LLC

7. Infographic: radical Ventures LLC

8. Infographic: radical Ventures LLC

9. Hourglass
Economics Infographic: radical Ventures LLC

10. The Middle Disappears
Infographic: radical Ventures LLC

11. FASHION

12. Infographic: radical Ventures LLC

13. +81%
+37%
+2%
Source: Business Insider

14. 2018:
1,875
2019:
10,000+
Source: Shopify

15. Source: Shopify
Ecommerce Fashion Industry
Worldwide revenue in billions of USD

16. Infographic: radical Ventures LLC

18. GROCERIES

19. Infographic: radical Ventures LLC

20. COMPUTER

21. Infographic: radical Ventures LLC

22. AUTOMOTIVE

23. Infographic: radical Ventures LLC

24. 4P
Product
Promotion
Place
Price
Photo: Luca Bravo on Unsplash

25. 4P
Product
Promotion
Place
Price
Photo: Luca Bravo on Unsplash

26. CREATION
DUPLICATION
DISTRIBUTION
STORAGE
ZERO

27. CHANGEABLE
CONNECTED
MEASURABLE
PROGRAMMATIC∞

28. 4P
Product
Promotion
Place
Price
Photo: Luca Bravo on Unsplash

29. Photo: Ajeet Mestry on Unsplash
WPP
Omnicom
Publicis
Interpublic
Time Warner
Disney
NewsCorp
Vivendi Universal
Bertelsmann
Viacom

30. Average Products for
Average Consumers in
Average Households

31. Information
Scarcity
Abundance

32. 4P
Product
Promotion
Place
Price
Photo: Luca Bravo on Unsplash

33. Photo: NeONBRAND on Unsplash

34. 4P
Product
Promotion
Place
Price
Photo: Luca Bravo on Unsplash

35. Information
Asymmetry
Symmetry

36. George A. Akerlof
Photo: Nobel Foundation Archive

37. Photo: Florencia Potter on Unsplash

38. Photo:ABCTelevisiononWikipedia

39. Infographic:MichaelNicholsonSlidePlayer

41. Source: eBay

42. Source: TripAdvisor

43. Photo: Amazon

44. Brand = Signaling + Trust

45. Brand = Signaling

46. Brand = Signaling …maybe

47. Now What? Photo: Nick Otto for Singularity University

48. A World of Extremes.
Photo:DariusBasharonUnsplas

50. B.E.S.T.

51. In a world of abundance,
what is valuable is that what is rare.

52. Photo: Debora Cardenas on Unsplash

53. BRAND

54. Photo: Apple

55. BRAND
EXPERIENC
E

56. Photo: Pixabay

57. BRAND
EXPERIENC
E
SOCIAL

58. Photo: Adidas

59. SOCIALBRAND
EXPERIENC
E
TAILORED

60. A.C.E.

61. Embrace abundance and
be the platform.

62. Photo: Álvaro Ibáñ ez on Flickr (licensed under CC BY 2.0)

63. ACCESS

64. Photo: Kevin Horstmann on Unsplash

65. CURATIONACCESS

66. Photo: Microsoft

67. EASYACCESS CURATION

69. Photo: Tim Trad on Unsplash
Stacks

70. Photo: NASA on Wikipedia
Beginnings

71. Photo: Anastasia Dulgier on Unsplash

72. Photo: Anastasia Dulgier on Unsplash

73. Photo: Anastasia Dulgier on Unsplash
1940 1950 1960 1970 1980 1990 2000 2010

74. Photo: Anastasia Dulgier on Unsplash
1940 1950 1960 1970 1980 1990 2000 2010
Generalization

76. Two years.
Three engineers.
Thirty million users.
Instagram. Top of Stack.
$1,000,000.00

77. Photo: Denys Nevozhai on Unsplash
Stacks Everywhere

79. 213,000,000 Results

80. Photo: Hugh Han on Unsplash
Marketing

81. Source: Ghostery

82. Photo: A. L. on Unsplash
Mobility

83. Source: Cometlabs

84. Photo: Ant Rozetsky on Unsplash
Industrial

85. Source: CB Insights

86. Photo: Pawe Czerwi skił ń on Unsplash
Implications

87. Infographic: radical Ventures LLC

88. 2 + 1Types of Businesses

89. Top of Hourglass
Thin Stack
Low CapEx / OpEx
Infographic: radical Ventures LLC

90. Bottom of Hourglass Full Stack
High CapEx / OpEx
Infographic: radical Ventures LLC

91. Infrastructure
Infographic: radical Ventures LLC

92. Top of Hourglass Thick Stack
Infographic: radical Ventures LLC

93. Infographic: radical Ventures LLC

94. Identify where you are in the
hourglass. Figure out where you
want to be and become the BEST
or an ACE. Create the supporting
stack for your choice.
One, Two & Three

95. Photo: Masterplan