This includes Emerging Trends in the Hotel Industry

1. EMERGING TRENDS
IN THE HOTEL
INDUSTRY

2. Introduction
◦ The hotel industry and hospitality developments are driven by new customer behavior, new
technology, and new business philosophies
◦ Being updated with the industry as a whole is an excellent method to guarantee that the
company consistently provides the kind of client experience that consumers want and expect.
◦ Adopting the newest hospitality trends is critical in response to consumers' shifting behavior

3. Emerging Trends in the Hotel Industry
◦ Smart Hotel
◦ Robot Staff
◦ Sustainable Hotels
◦ Unique Brand Experiences

4. Smart Hotels
◦ Embedded with Internet of Things (IoT) Technology
◦ Ease, efficiency and a feeling of luxury
◦ Enhance guest experience
◦ Convenient for employees
◦ Saves costs

5. Robot staff
◦ Gives the opportunity to reduce human interaction within the stay
◦ Used for
◦ automated check-in and check-out
◦ room service
◦ as janitors
◦ transporting luggage

6. Sustainable Hotels
◦ Sustainability is a globally accepted eco-friendly trend
◦ Many consumers prefer the Green Concept
◦ Eco-friendly construction
◦ Energy conservation
◦ Trash management

7. Unique brand experiences
◦ Hotels implement this to distinguish their brand by being creative with their design, layout, and
furnishings
◦ Travelers are also seeking increasingly seeking unique, immersive hotel stays
◦ Can gain a competitive advantage
◦ Can attract and retain loyal customers