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1 de 42
VISIT
www.polestardigital.com
EMAIL
ned@polestardigital.com
CALL
+447887851818
FOLLOW
@nedpoulter
PLAYING TO WIN: 6 STEPS TO GUARANTEE
ONLINE MARKETING PROJECT SUCCESS
FROM DAY 1
DIGITAL MARKETING CONSULTANT
Hi. I’m Ned Poulter
BLOGGER SOCIAL
@NedPoulter
/NedPoulter
Background
Warner
Bros.
TheLADBible
Realtor.com Netflix
Miinto
Børsen
The Hay
Group
Norton
Rose
Fulbright
SABMiller
Notonthehigh
street.com
PLAYING TO WIN: 6 STEPS TO GUARANTEE ONLINE MARKETING
PROJECT SUCCESS  BY @NEDPOULTER
WE ALL KNOW THIS FEELING
PLAYING TO WIN: 6 STEPS TO GUARANTEE ONLINE MARKETING
PROJECT SUCCESS  BY @NEDPOULTER
WINNING A BIG NEW ACCOUNT OR STARTING AN EXCITING NEW PROJECT
THE FEAR
DON’T
WORRY!
HERE’S HOW WE APPROACH ALL OUR
DIGITAL MARKETING PROJECTS.
Before we start…
1. These aren’t specific to any digital marketing
disciplines
2. Most of the tools recommended are FREE
3. This is the approach that we have for all clients
PLAYING TO WIN: 6 STEPS TO GUARANTEE ONLINE MARKETING
PROJECT SUCCESS  BY @NEDPOULTER
1. GIVE CLIENTS ACCESS TO EVERYTHING
PLAYING TO WIN: 6 STEPS TO GUARANTEE ONLINE MARKETING
PROJECT SUCCESS  BY @NEDPOULTER
CREATE CLIENT-OWNED PROFILE
PLAYING TO WIN: 6 STEPS TO GUARANTEE ONLINE MARKETING
PROJECT SUCCESS  BY @NEDPOULTER
ADD ALL RELEVANT BOOKMARKS + ADD-ONS
PLAYING TO WIN: 6 STEPS TO GUARANTEE ONLINE MARKETING
PROJECT SUCCESS  BY @NEDPOULTER
SETUP EMAIL FORWARDING TO LINK TO MASTER ACCOUNT
PLAYING TO WIN: 6 STEPS TO GUARANTEE ONLINE MARKETING
PROJECT SUCCESS  BY @NEDPOULTER
YOUR MAIN
EMAIL ACCOUNT
CLIENT-OWNED
ACCOUNT
EMAIL
FORWARDING
/ FILTERING
RULES
SETUP EMAIL FORWARDING TO LINK TO MASTER ACCOUNT
PLAYING TO WIN: 6 STEPS TO GUARANTEE ONLINE MARKETING
PROJECT SUCCESS  BY @NEDPOULTER
2. GAIN ACCESS TO ALL ACCOUNTS
PLAYING TO WIN: 6 STEPS TO GUARANTEE ONLINE MARKETING
PROJECT SUCCESS  BY @NEDPOULTER
2. GAIN ACCESS TO ALL ACCOUNTS
PLAYING TO WIN: 6 STEPS TO GUARANTEE ONLINE MARKETING
PROJECT SUCCESS  BY @NEDPOULTER
 GOOGLE ANALYTICS
 GOOGLE ADWORDS (All relevant profiles)
 GOOGLE SEARCH CONSOLE
 BING WEBMASTER TOOLS
 BINGADS
 FACEBOOK ADS
 GOOGLE MERCHANT CENTRE
REMEMBER: Also get the clients office IP[s] – these will
come in handy later.
REMEMBER: DO IT WITH YOUR ‘CLIENT’
GOOGLE ACCOUNT, THEN SHARE ACCESS
WITH WORK EMAIL/ACCOUNT
PLAYING TO WIN: 6 STEPS TO GUARANTEE ONLINE MARKETING
PROJECT SUCCESS  BY @NEDPOULTER
YOUR MAIN EMAIL
ACCOUNT
CLIENT-OWNED
ACCOUNT
3. SETUP THESE TOOLS
PLAYING TO WIN: 6 STEPS TO GUARANTEE ONLINE MARKETING
PROJECT SUCCESS  BY @NEDPOULTER
PLAYING TO WIN: 6 STEPS TO GUARANTEE ONLINE MARKETING
PROJECT SUCCESS  BY @NEDPOULTER
WEBSITE MONITORING SERVICE
CHECKS FOR:
 HTTP RESPONSE CODES
 ROBOTS.TXT CHANGES
 CANONICALISATION ISSUES
 MALWARE STATUS ALERTS
 WEBPAGE LOAD TIMES
 WEBSITE CRAWL ISSUES
FREE FOR UP TO 5 DOMAINS
VISIT: http://bit.ly/1kqv8qZ
PLAYING TO WIN: 6 STEPS TO GUARANTEE ONLINE MARKETING
PROJECT SUCCESS  BY @NEDPOULTER
PLAYING TO WIN: 6 STEPS TO GUARANTEE ONLINE MARKETING
PROJECT SUCCESS  BY @NEDPOULTER
MENTION TRACKING
SETUP ALERTS FOR:
 BRAND NAMES (+ VARIATIONS/MISSPELLINGS)
 WEBSITE URLS
 PRODUCT NAMES (+
VARIATIONS/MISSPELLINGS)
 SENIOR EMPLOYEE NAMES
FREE!
AND / OR
VISIT: http://bit.ly/1QSRKuG
PLAYING TO WIN: 6 STEPS TO GUARANTEE ONLINE MARKETING
PROJECT SUCCESS  BY @NEDPOULTER
IMAGE TRACKING
SETUP TRACKING FOR:
 BRAND LOGO
 PRODUCT IMAGES (nice tip for eCommerce
clients with their own product photos)
300 ‘CREDITS’ FREE!
VISIT: http://bit.ly/1NnxlNe
PLAYING TO WIN: 6 STEPS TO GUARANTEE ONLINE MARKETING
PROJECT SUCCESS  BY @NEDPOULTER
SUPER POWERFUL WEBSITE CRAWLING
SOFTWARE
HELPS OPTIMISE/CHECK FOR:
 INDEXATION
 CONTENT OPTIMISATION
 URL STRUCTURE
 LINK STRUCTURE
 PAGE SPEED
 MOBILE SEO
 INTERNATIONAL SEO
FREE FOR UP TO 100 URLS
VISIT: http://bit.ly/1XjWvB6
PLAYING TO WIN: 6 STEPS TO GUARANTEE ONLINE MARKETING
PROJECT SUCCESS  BY @NEDPOULTER
4. REVIEW/AUDIT ANALYTICS ACCOUNTS
PLAYING TO WIN: 6 STEPS TO GUARANTEE ONLINE MARKETING
PROJECT SUCCESS  BY @NEDPOULTER
AUDIT ANALYTICS ACCOUNTS
FREE IF YOU’RE:
• A consultant wanting to expand your offerings
• An in-house marketer on a shoestring budget
• A manager who needs to train new marketers
• A newbie looking to bolster your resume
Out of respect for Annie, please pay $195 if you
don’t meet the above criteria.
PLAYING TO WIN: 6 STEPS TO GUARANTEE ONLINE MARKETING
PROJECT SUCCESS  BY @NEDPOULTER
READ THIS! ->
http://bit.ly/1VNhlM5
ADD COMMONLY USED: DASHBOARDS + CUSTOM REPORTS + CUSTOM SEGMENTS
PLAYING TO WIN: 6 STEPS TO GUARANTEE ONLINE MARKETING
PROJECT SUCCESS  BY @NEDPOULTER
 Site Performance
 Audience Snapshot
 AdWords Performance
 eCommerce Dashboard
DASHBOARDS
1.
CUSTOM REPORTS
2.
CUSTOM SEGMENTS
3.
 SEO Insights (Not
Provided)
 404 Tracker
 PPC Keyword/Matched
Query Report
 Acquisition: Visit and
Goal Conversion by
Traffic Source
 Enhanced Ecommerce
Segments
 Occam’s Razor
Awesomeness
THANKS TO:
5. LEARN & USE GOOGLE TAG MANAGER
PLAYING TO WIN: 6 STEPS TO GUARANTEE ONLINE MARKETING
PROJECT SUCCESS  BY @NEDPOULTER
PLAYING TO WIN: 6 STEPS TO GUARANTEE ONLINE MARKETING
PROJECT SUCCESS  BY @NEDPOULTER
VISIT: http://bit.ly/1kn8EqJ
TAKE THIS COURSE
PLAYING TO WIN: 6 STEPS TO GUARANTEE ONLINE MARKETING
PROJECT SUCCESS  BY @NEDPOULTER
http://bit.ly/1MC6475
READ
1.
VISIT
2.
FOLLOW
3.
6. HOTJAR
PLAYING TO WIN: 6 STEPS TO GUARANTEE ONLINE MARKETING
PROJECT SUCCESS  BY @NEDPOULTER
WHAT IF I TOLD YOU…
PLAYING TO WIN: 6 STEPS TO GUARANTEE ONLINE MARKETING
PROJECT SUCCESS  BY @NEDPOULTER
PLAYING TO WIN: 6 STEPS TO GUARANTEE ONLINE MARKETING
PROJECT SUCCESS  BY @NEDPOULTER
HEATMAPS
PLAYING TO WIN: 6 STEPS TO GUARANTEE ONLINE MARKETING
PROJECT SUCCESS  BY @NEDPOULTER
RECORDINGS
PLAYING TO WIN: 6 STEPS TO GUARANTEE ONLINE MARKETING
PROJECT SUCCESS  BY @NEDPOULTER
FUNNEL VISUALISATION
PLAYING TO WIN: 6 STEPS TO GUARANTEE ONLINE MARKETING
PROJECT SUCCESS  BY @NEDPOULTER
FORM COMPLETION TRACKING
PLAYING TO WIN: 6 STEPS TO GUARANTEE ONLINE MARKETING
PROJECT SUCCESS  BY @NEDPOULTER
RECRUITERS & SURVEYS
PLAYING TO WIN: 6 STEPS TO GUARANTEE ONLINE MARKETING
PROJECT SUCCESS  BY @NEDPOULTER
SIGN UP HERE:
http://bit.ly/1OGJ5xJ
ANY QUESTIONS?
PLAYING TO WIN: 6 STEPS TO GUARANTEE ONLINE MARKETING
PROJECT SUCCESS  BY @NEDPOULTER
Thank You.
VISIT
www.polestardigital.com
EMAIL
ned@polestardigital.com
CALL
+447887851818
FOLLOW
@nedpoulter
Image credits:
WOLF 1 – Thenypost.com
WOLF 2 – BusinessInsider.com

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6 Steps to Guarantee Online Marketing Project Success, From Day 1 #OptimiseOxford

  • 2. DIGITAL MARKETING CONSULTANT Hi. I’m Ned Poulter BLOGGER SOCIAL @NedPoulter /NedPoulter
  • 4. PLAYING TO WIN: 6 STEPS TO GUARANTEE ONLINE MARKETING PROJECT SUCCESS BY @NEDPOULTER WE ALL KNOW THIS FEELING
  • 5. PLAYING TO WIN: 6 STEPS TO GUARANTEE ONLINE MARKETING PROJECT SUCCESS BY @NEDPOULTER WINNING A BIG NEW ACCOUNT OR STARTING AN EXCITING NEW PROJECT
  • 8. HERE’S HOW WE APPROACH ALL OUR DIGITAL MARKETING PROJECTS.
  • 9. Before we start… 1. These aren’t specific to any digital marketing disciplines 2. Most of the tools recommended are FREE 3. This is the approach that we have for all clients PLAYING TO WIN: 6 STEPS TO GUARANTEE ONLINE MARKETING PROJECT SUCCESS BY @NEDPOULTER
  • 10. 1. GIVE CLIENTS ACCESS TO EVERYTHING PLAYING TO WIN: 6 STEPS TO GUARANTEE ONLINE MARKETING PROJECT SUCCESS BY @NEDPOULTER
  • 11. CREATE CLIENT-OWNED PROFILE PLAYING TO WIN: 6 STEPS TO GUARANTEE ONLINE MARKETING PROJECT SUCCESS BY @NEDPOULTER
  • 12. ADD ALL RELEVANT BOOKMARKS + ADD-ONS PLAYING TO WIN: 6 STEPS TO GUARANTEE ONLINE MARKETING PROJECT SUCCESS BY @NEDPOULTER
  • 13. SETUP EMAIL FORWARDING TO LINK TO MASTER ACCOUNT PLAYING TO WIN: 6 STEPS TO GUARANTEE ONLINE MARKETING PROJECT SUCCESS BY @NEDPOULTER YOUR MAIN EMAIL ACCOUNT CLIENT-OWNED ACCOUNT EMAIL FORWARDING / FILTERING RULES
  • 14. SETUP EMAIL FORWARDING TO LINK TO MASTER ACCOUNT PLAYING TO WIN: 6 STEPS TO GUARANTEE ONLINE MARKETING PROJECT SUCCESS BY @NEDPOULTER
  • 15. 2. GAIN ACCESS TO ALL ACCOUNTS PLAYING TO WIN: 6 STEPS TO GUARANTEE ONLINE MARKETING PROJECT SUCCESS BY @NEDPOULTER
  • 16. 2. GAIN ACCESS TO ALL ACCOUNTS PLAYING TO WIN: 6 STEPS TO GUARANTEE ONLINE MARKETING PROJECT SUCCESS BY @NEDPOULTER  GOOGLE ANALYTICS  GOOGLE ADWORDS (All relevant profiles)  GOOGLE SEARCH CONSOLE  BING WEBMASTER TOOLS  BINGADS  FACEBOOK ADS  GOOGLE MERCHANT CENTRE REMEMBER: Also get the clients office IP[s] – these will come in handy later.
  • 17. REMEMBER: DO IT WITH YOUR ‘CLIENT’ GOOGLE ACCOUNT, THEN SHARE ACCESS WITH WORK EMAIL/ACCOUNT PLAYING TO WIN: 6 STEPS TO GUARANTEE ONLINE MARKETING PROJECT SUCCESS BY @NEDPOULTER YOUR MAIN EMAIL ACCOUNT CLIENT-OWNED ACCOUNT
  • 18. 3. SETUP THESE TOOLS PLAYING TO WIN: 6 STEPS TO GUARANTEE ONLINE MARKETING PROJECT SUCCESS BY @NEDPOULTER
  • 19. PLAYING TO WIN: 6 STEPS TO GUARANTEE ONLINE MARKETING PROJECT SUCCESS BY @NEDPOULTER WEBSITE MONITORING SERVICE CHECKS FOR:  HTTP RESPONSE CODES  ROBOTS.TXT CHANGES  CANONICALISATION ISSUES  MALWARE STATUS ALERTS  WEBPAGE LOAD TIMES  WEBSITE CRAWL ISSUES FREE FOR UP TO 5 DOMAINS VISIT: http://bit.ly/1kqv8qZ
  • 20. PLAYING TO WIN: 6 STEPS TO GUARANTEE ONLINE MARKETING PROJECT SUCCESS BY @NEDPOULTER
  • 21. PLAYING TO WIN: 6 STEPS TO GUARANTEE ONLINE MARKETING PROJECT SUCCESS BY @NEDPOULTER MENTION TRACKING SETUP ALERTS FOR:  BRAND NAMES (+ VARIATIONS/MISSPELLINGS)  WEBSITE URLS  PRODUCT NAMES (+ VARIATIONS/MISSPELLINGS)  SENIOR EMPLOYEE NAMES FREE! AND / OR VISIT: http://bit.ly/1QSRKuG
  • 22. PLAYING TO WIN: 6 STEPS TO GUARANTEE ONLINE MARKETING PROJECT SUCCESS BY @NEDPOULTER IMAGE TRACKING SETUP TRACKING FOR:  BRAND LOGO  PRODUCT IMAGES (nice tip for eCommerce clients with their own product photos) 300 ‘CREDITS’ FREE! VISIT: http://bit.ly/1NnxlNe
  • 23. PLAYING TO WIN: 6 STEPS TO GUARANTEE ONLINE MARKETING PROJECT SUCCESS BY @NEDPOULTER SUPER POWERFUL WEBSITE CRAWLING SOFTWARE HELPS OPTIMISE/CHECK FOR:  INDEXATION  CONTENT OPTIMISATION  URL STRUCTURE  LINK STRUCTURE  PAGE SPEED  MOBILE SEO  INTERNATIONAL SEO FREE FOR UP TO 100 URLS VISIT: http://bit.ly/1XjWvB6
  • 24. PLAYING TO WIN: 6 STEPS TO GUARANTEE ONLINE MARKETING PROJECT SUCCESS BY @NEDPOULTER
  • 25. 4. REVIEW/AUDIT ANALYTICS ACCOUNTS PLAYING TO WIN: 6 STEPS TO GUARANTEE ONLINE MARKETING PROJECT SUCCESS BY @NEDPOULTER
  • 26. AUDIT ANALYTICS ACCOUNTS FREE IF YOU’RE: • A consultant wanting to expand your offerings • An in-house marketer on a shoestring budget • A manager who needs to train new marketers • A newbie looking to bolster your resume Out of respect for Annie, please pay $195 if you don’t meet the above criteria. PLAYING TO WIN: 6 STEPS TO GUARANTEE ONLINE MARKETING PROJECT SUCCESS BY @NEDPOULTER READ THIS! -> http://bit.ly/1VNhlM5
  • 27. ADD COMMONLY USED: DASHBOARDS + CUSTOM REPORTS + CUSTOM SEGMENTS PLAYING TO WIN: 6 STEPS TO GUARANTEE ONLINE MARKETING PROJECT SUCCESS BY @NEDPOULTER  Site Performance  Audience Snapshot  AdWords Performance  eCommerce Dashboard DASHBOARDS 1. CUSTOM REPORTS 2. CUSTOM SEGMENTS 3.  SEO Insights (Not Provided)  404 Tracker  PPC Keyword/Matched Query Report  Acquisition: Visit and Goal Conversion by Traffic Source  Enhanced Ecommerce Segments  Occam’s Razor Awesomeness THANKS TO:
  • 28. 5. LEARN & USE GOOGLE TAG MANAGER PLAYING TO WIN: 6 STEPS TO GUARANTEE ONLINE MARKETING PROJECT SUCCESS BY @NEDPOULTER
  • 29. PLAYING TO WIN: 6 STEPS TO GUARANTEE ONLINE MARKETING PROJECT SUCCESS BY @NEDPOULTER VISIT: http://bit.ly/1kn8EqJ TAKE THIS COURSE
  • 30. PLAYING TO WIN: 6 STEPS TO GUARANTEE ONLINE MARKETING PROJECT SUCCESS BY @NEDPOULTER http://bit.ly/1MC6475 READ 1. VISIT 2. FOLLOW 3.
  • 31. 6. HOTJAR PLAYING TO WIN: 6 STEPS TO GUARANTEE ONLINE MARKETING PROJECT SUCCESS BY @NEDPOULTER
  • 32. WHAT IF I TOLD YOU… PLAYING TO WIN: 6 STEPS TO GUARANTEE ONLINE MARKETING PROJECT SUCCESS BY @NEDPOULTER
  • 33. PLAYING TO WIN: 6 STEPS TO GUARANTEE ONLINE MARKETING PROJECT SUCCESS BY @NEDPOULTER HEATMAPS
  • 34. PLAYING TO WIN: 6 STEPS TO GUARANTEE ONLINE MARKETING PROJECT SUCCESS BY @NEDPOULTER RECORDINGS
  • 35. PLAYING TO WIN: 6 STEPS TO GUARANTEE ONLINE MARKETING PROJECT SUCCESS BY @NEDPOULTER FUNNEL VISUALISATION
  • 36. PLAYING TO WIN: 6 STEPS TO GUARANTEE ONLINE MARKETING PROJECT SUCCESS BY @NEDPOULTER FORM COMPLETION TRACKING
  • 37. PLAYING TO WIN: 6 STEPS TO GUARANTEE ONLINE MARKETING PROJECT SUCCESS BY @NEDPOULTER RECRUITERS & SURVEYS
  • 38. PLAYING TO WIN: 6 STEPS TO GUARANTEE ONLINE MARKETING PROJECT SUCCESS BY @NEDPOULTER SIGN UP HERE: http://bit.ly/1OGJ5xJ
  • 39. ANY QUESTIONS? PLAYING TO WIN: 6 STEPS TO GUARANTEE ONLINE MARKETING PROJECT SUCCESS BY @NEDPOULTER
  • 40.
  • 42. Image credits: WOLF 1 – Thenypost.com WOLF 2 – BusinessInsider.com

Notas del editor

  1. We’re all familiar of the situation...
  2. Win new client / beginning an exciting new digital project and everyone is overjoyed.
  3. Quickly THE FEAR sets in. Strategy needs to be drawn up KPIs agreed Work needs to be delegated The challenge becomes overwhelming
  4. Don’t worry!
  5. Here’s how Pole Star Digital approaches all our digital marketing projects
  6. Rules: These aren’t specific to any digital marketing disciplines Most of the tools recommended are FREE This is the approach that we have for all clients
  7. #1 – Give Clients Access to Everything
  8. We setup a client-owned Google profile before we start anything else.  Sending this information to the client means that they own/have control over everything  Fucking bored of having to wrangle logins/access levels off incumbent agencies. You’ve already lost. Deal with it.
  9. Always seems to cause problems and is commonly a big bug-bear  ...Always something that you forget until it’s essential.
  10. Always seems to cause problems and is commonly a big bug-bear  ...Always something that you forget until it’s essential.
  11. #2 – Gain Access to All Accounts Always seems to cause problems and is commonly a problem we encounter. ...Always something that you forget until it’s essential.
  12. Gain access to: Google Analytics Google AdWords Google Search Console Bing Webmaster Tools BingAds Facebook Ads Google Merchant Centre
  13. Connect everything through your client-owned account + share with the master account
  14. #3 - Essential Tool Recommendations
  15. Robotto.org
  16. Talkwalker + Google Alerts
  17. Imageraider
  18. OnPage.org
  19. #4 – Review/Audit Analytics Accounts
  20. Use Annie Cushing’s Self-Guided Analytics Audit - http://bit.ly/1VNhlM5
  21. Add commonly used: Dashboards, Custom Reports, Custom Segments
  22. #5 – Learn to Use Google Tag Manager
  23. Take this course
  24. Read: Visit: Follow:
  25. #6 – Use HotJar
  26. What if I told you… [Obligatory Matrix Meme]
  27. Hotjar - Heatmaps
  28. Hotjar - Recordings
  29. Hotjar – Funnel Visulisation
  30. Hotjar – Form Completion Tracking
  31. Hotjar – Recruiters & Surveys
  32. Hotjar is also seriously cheap!
  33. Questions?
  34. You’re Awesome!
  35. Thank you.