1. Diversity At Work
Presented by:
Ebony Johnson, Neha Choudhary, Kenneth Moody, Toyin Oladosu & Keilah Murray

2. Objectives of this Training
To deliver a rich understanding of
what diversity is and what it isn’t.
To increase a better awareness and
understanding to Diversity concerns
that go well beyond the supposed
categories.
To recommend behavioral instrument
for developing a more unified
workplace.

3. Diversity Questionnaire Data
0%
41%
59%
Position Title
Management
Non-Management
0%4% 3%
90%
0%
0%
3%
Race
White
Hispanic
Black/AA
Native American
Asian/Pacific
Islander
Other
0% 4% 0% 3%
48%
45%
Education Level
GED/HS
Some College
Associates
B.A.
M.A.
0%
69%
17%
10%
4%
0%
Years With
Company
One to Three
Four to Six
Seven to Nine
Ten to Twelve
Thirteen +
0%
34%
66%
Gender
Female
Male
0%
7%
38%
21%
10%
24%
Age
Eighteen- Twenty-
Five
Twenty Six- Thirty
Three
Thirty Four-Fourty
One
Fourty Two- Fourty
Nine
Fifty +

4. Diversity Defined
The condition of having or
being composed of different
elements: variety; especially:
the inclusion of different
types of people ( as people
of different races or cultures)
in a group or organization.

5. Distinction Between EEO, Affirmative
Action and Diversity
Equal
Employment
Opportunity
Affirmative
Action
Diversity
The enforcement of
statues to prevent
employment
discrimination
The effort to achieve
parity in the
workplace through
outreach and
eliminating barriers in
hiring
Leveraging differences
in the workforce to
achieve better results.

6. Cultural Perspective of Communication Viewed by Individuals
Age
Gender
Disability
Personality
National Origin
Sexual Orientation
Religion
Education
Work role/experience
Customs
Values
Work Style
Family Situation
Communication
Style
Languages Used
Learning Style
Economic Status
Military Experience
Geographic location
Philosophical
perspective
Blair-Loy, M. (2005). Work and Life Integration: Organizational, Cultural, and Individual Perspectives.
Administrative Science Quarterly, 50(4), 642-644.

7. Benefits of Workplace Diversity
Improved understanding of those you work for, with,
and around
Creates a work environment that allows everyone to
reach their full potential
Provides multiple perspectives on problem solving
Better performance outcomes
Increase employee productivity
Boots employee morale
THE DIVERSE BENEFITS OF DIVERSITY. (2012). New Zealand Management, 59(10), 9.

8. The Business Imperative
What does research show us?
 Workforce diversity is positively associated with higher business
performance outcome measures.
 Racial diversity is positively associated with higher performance in
organizations that integrate and leverage diverse perspectives as
resources for product delivery.
 Gender diversity is positively associated with more effective group
process.
 Diverse teams are more creative and perform better in problem
solving.
Nielsen, B. B., & Nielsen, S. (2013). Top management team nationality diversity and firm performance: A multilevel study. Strategic
Management Journal, 34(3), 373-382. doi:10.1002/smj.2021

9. Organizational Culture
The values and behaviors that
contribute to the unique social
and psychological environment of
an organization
Key Questions to Think About
What's wrong with being “color- blind” or gender-blind or any kind of blind in the
work place?
Does the “way we’ve always done it” close out thinking as well as staff, program
participants and community based partners?
Is there some way you “ought to be in order to fit in the company?
http://www.businessdictionary.com/definition/organizational-culture.html

10. Cultural Competence
Cultural Competence is a set of behaviors, policies, and attitudes which form a system or agency
which allows cross-cultural groups to effectively work professionally in situations. This includes
human behaviors, languages, communications, actions, values, religious beliefs, social groups, and
ethic perceptions.
Accept differences in cognitive, behavioral, philosophical, social,
and communicative styles that are from different cultural
generational contexts.
Seek to understand; ask for clarification or reasons for the
behavior
Communicates policies, procedures clearly to employees if you are
manager
http://www.businessdictionary.com/definition/cultural-competency.html

11. Cultural Competence
Be open to learning about
other culture and ideas.
Respect others’ opinions.
Give others the benefit of the
doubt in a dispute.
Seek first to understand
others points of view; then to
be understood.
Don’t stereotype
Don’t assume your
culture way is the
only way
Don’t judge others by
your own cultural
standards

12. How Can Company’s Promote Diversity?
Lead employees by example; respect people and
differences in the workplace
Create a welcoming, inclusive environment in in
which to conduct business
Incorporate diversity in policies, strategic plans,
operational procedures
Practice regular, effective, an open
communication; empower employees; requires
trust.
Demonstrate executive commitment to diversity
on an ongoing and regular basis.

13. How Can Employees Promote Diversity?
Practice positive, constructive work habits in the workplace;
work cooperatively towards a common goal.
Recognize and respect others and their individuality.
Think before you speak and be sensitive to others
Talk about your differences and ask tactful questions about how
people want to be treated.
Eliminate stereotypes and generalizations

14. Small Group Case Study Discussion

15. Case Study
An employee who works for a division that that is very diverse
is troubled by the fact that many of the employees who are of
the same cultural background tend to socialize with each
other almost exclusively, even though most of the employees
regardless of their culture seem to work well together. The
employee believes that if everyone socialized more cross
culturally this might help to improve the work environment.
Should the employee take it upon himself to try and promote
more cross cultural socializing during lunch or after work? Is
he right in his assumption?

16. Final Words
“I have a self-made quote: Celebrate diversity,
practice acceptance and may we all choose
peaceful options to conflict.”
― Donzella Michele Malone